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Ali-Haider - PeerSpot reviewer
System Analyst at PureCS
Real User
Top 20
A tool that provides users with a good capacity to save and share files
Pros and Cons
  • "The product's initial setup phase was easy."
  • "Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity."

What is our primary use case?

It is just a normal tool for file-sharing purposes and a common platform that allows people to save and access files from different users.

What is most valuable?

The most valuable feature of the solution stems from the user-friendly capacity it provides me to save and share files.

What needs improvement?

Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity.

The solution is expensive and should be made cheaper.

For how long have I used the solution?

I have been using Dropbox for three to four years.

Buyer's Guide
Dropbox Business - Enterprise
July 2025
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,776 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven to eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

I use the solution for my personal use cases.

Which solution did I use previously and why did I switch?

I have experience with OneDrive and Google Drive. I moved to Dropbox from some other solutions to test it out.

How was the initial setup?

The product's initial setup phase was easy.

The product's installation phase needs to follow just two or three steps.

The solution is deployed on the cloud.

What about the implementation team?

I managed the product's installation in our company.

What's my experience with pricing, setup cost, and licensing?

I need to pay towards the licensing costs attached to the solution. The solution is expensive.

What other advice do I have?

I recommend the solution to those who plan to use it.

I rate the overall product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Neill Walker - PeerSpot reviewer
Enterprise Agile Consultant at Secret
Reseller
Useful file requests, highly stable, and quick setup
Pros and Cons
  • "Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
  • "The price is expensive for individual users."

What is our primary use case?

I use Dropbox for backups.

What is most valuable?

Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities.

What needs improvement?

The price is expensive for individual users.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

What do I think about the stability of the solution?

I rate the stability of Dropbox a ten out of ten.

What do I think about the scalability of the solution?

I am an individual user of the solution.

How was the initial setup?

The initial setup of Dropbox is simple and it took approximately 10 minutes.

To access the online service, it was required to create an account, and subsequently, to use the desktop application, which necessitated downloading and installing it.

What's my experience with pricing, setup cost, and licensing?

The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity.

There is a monthly and annual model pay and use solution.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
July 2025
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,776 professionals have used our research since 2012.
Maninag Namana - PeerSpot reviewer
Consultant and Project Manager at Tata Consultancy
Real User
Top 10
Useful storage, reliable access, and scalable
Pros and Cons
  • "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
  • "Dropbox can improve by enhancing the capacity of storage in the free version."

What is our primary use case?

Dropbox is used to store files and I am using it on a personal level.

What is most valuable?

The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.

What needs improvement?

Dropbox can improve by enhancing the capacity of storage in the free version.

For how long have I used the solution?

I have been using Dropbox for a few years.

What do I think about the stability of the solution?

Dropbox is a stable solution.

What do I think about the scalability of the solution?

The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.

How are customer service and support?

I have not used the support from Dropbox.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Dropbox.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of Dropbox which has approximately two gigabytes of data capacity.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Pr - PeerSpot reviewer
IT Professional at NTT Security
Real User
Simple to use and stable; sharing files is easy
Pros and Cons
  • "What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
  • "A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox."

What is our primary use case?

I use Dropbox mostly for collaboration. If I want to share a document that needs to be edited by my team, I use Dropbox.

What is most valuable?

What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it.

What needs improvement?

A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox.

For how long have I used the solution?

I've been using Dropbox for more than five years.

What do I think about the stability of the solution?

Dropbox is a pretty stable solution, particularly because it is cloud-based.

What do I think about the scalability of the solution?

Dropbox is a scalable solution. Its scalability is based on the plan guide or on the plan that you use.

Which solution did I use previously and why did I switch?

I used Office 365, and I chose Dropbox because it's more simple, especially for private or personal use.

How was the initial setup?

Because it is on the cloud, no installation is required for you to use Dropbox.

What's my experience with pricing, setup cost, and licensing?

I don't have information on Dropbox licensing costs.

Which other solutions did I evaluate?

I evaluated Office 365.

What other advice do I have?

I use Dropbox personally and not for work.

I would recommend Dropbox to other people who want to start using it because it's a very, very simple solution.

My rating for Dropbox is eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at Tata Consultancy
Real User
It's reliable and you can set it up in five minutes
Pros and Cons
  • "Setting up DropBox is straightforward, and one person can do it in less than five minutes."
  • "DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."

What is our primary use case?

I use DropBox to store pictures and files. It's a cloud solution like OneDrive, but Dropbox is for personal use, and I use OneDrive professionally.

For how long have I used the solution?

I've used Dropbox for a couple of years or more but not extensively. I use OneDrive more often. 

What do I think about the stability of the solution?

DropBox is stable.

What do I think about the scalability of the solution?

DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more.

How are customer service and support?

We haven't had any issues that required us to contact support. 

Which solution did I use previously and why did I switch?

I was using USB-based external storage before DropBox.

How was the initial setup?

Setting up DropBox is straightforward, and one person can do it in less than five minutes.

What other advice do I have?

I rate DropBox eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dileep Maurya - PeerSpot reviewer
Engineering manager at IDFC Bank
Real User
Top 5
Easy to use, reliable, and scalable
Pros and Cons
  • "Many people can use the Dropbox service and edit the data, it is simple to use."
  • "The free storage amount should be increased."

What is our primary use case?

Dropbox is used for storing data in the cloud. We use it for storing company documents for them to be accessed by other groups. For example, something gets published on Dropbox and we have the link for access.

What is most valuable?

Many people can use the Dropbox service and edit the data, it is simple to use.

What needs improvement?

The free storage amount should be increased.

For how long have I used the solution?

I have been using Dropbox for approximately four years.

What do I think about the stability of the solution?

Dropbox is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 500 using this solution in my organization.

Which solution did I use previously and why did I switch?

Before we use Dropbox we use our internal storage.

What's my experience with pricing, setup cost, and licensing?

The solution is paid for annually.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder/Director at Thoughtschools
Real User
Top 5Leaderboard
Provides good stability, but the data recovery feature for the free version needs improvement
Pros and Cons
  • "The product's most valuable feature is storage."
  • "They should archive the data."

What is our primary use case?

I use Dropbox to store files and pictures.

How has it helped my organization?

The application helps free up storage space on my phone. I mostly have all the data in Dropbox.

What is most valuable?

The product's most valuable feature is storage.

What needs improvement?

The product's data recovery feature for the free version needs improvement. Once, I had lost all the data. When I contacted the support team, they were unable to retrieve it. They should archive the data.

For how long have I used the solution?

I have been using Dropbox for more than ten years.

What do I think about the stability of the solution?

The product has good stability. However, it has some performance issues. It needs a better warehouse for data backup. They should provide more storage for the free version.

How are customer service and support?

The response from the technical support team could be faster. They sometimes take two days to reply to an email, whereas sometimes, they respond in two hours. There is nothing specific.

How was the initial setup?

The initial setup is very easy. It takes two to three minutes to complete. I can  easily use it on the desktop, web, and mobile. It is well-integrated with Google and a few other email providers.

What other advice do I have?

I recommend Dropbox for personal use, as it is a free tool. You can store data and ensure security. I rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Essa - PeerSpot reviewer
Senior Consultant at Share Technologies
Real User
Reliable with good performance and makes it easy to share documents
Pros and Cons
  • "The performance has been good."
  • "I'd like to see security improved a bit."

What is our primary use case?

I usually work with Dropbox to upload my documents. I use it for personal and business needs. 

What is most valuable?

Sometimes I work on a site with a lot of restrictions and security policies and I cannot connect to the environment to deliver a package. I usually use Dropbox to upload the package I need and they use my Dropbox to download the package. I usually work with Dropbox to move my data to another site.

The performance has been good. 

What needs improvement?

I'd like to see security improved a bit. 

I would like to get it to the point where we could offer permission on one file to make one person see that one file only. It might help improve the security of the entire Dropbox.

For how long have I used the solution?

I started using the solution about six years ago. It's been a while. 

What do I think about the stability of the solution?

I'm very happy with the performance. It's stable and reliable. There aren't bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is very good. It's not a problem to expand. You can buy more capacity as needed. 

I'm not sure how many people are using the solution in my organization. 

How are customer service and support?

I have not dealt with support before. I can't speak to how helpful or responsive they would be.

Which solution did I use previously and why did I switch?

I've also used Google Drive.

What's my experience with pricing, setup cost, and licensing?

We're satisfied with the pricing. It's fine. If you need to increase storage, you can just buy more capacity. That said, I don't directly deal with licensing. 

What other advice do I have?

As this solution is on the cloud, we're always using the latest version of the product.

I'd recommend the solution to others. I would rate it eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.