I am using Dropbox to store my files, such as documents and photos.
Simple drag and drop feature, reliable, and simple setup
Pros and Cons
- "The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection."
- "Dropbox could improve by increasing its storage."
What is our primary use case?
What is most valuable?
The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection.
What needs improvement?
Dropbox could improve by increasing its storage.
For how long have I used the solution?
I have been using Dropbox for approximately 10 years.
Buyer's Guide
Dropbox Business - Enterprise
July 2025

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863,776 professionals have used our research since 2012.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
The scalability of Dropbox has been good for my personal use.
How are customer service and support?
I have not used the support from Dropbox.
Which solution did I use previously and why did I switch?
I used Google previously.
How was the initial setup?
The initial setup of Dropbox was good.
What about the implementation team?
There is no need for technicians for the implementation of this solution. It is simple to do.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Deputy Manager - Radio Frequency Planning at X-Net Ltd.
Simple deployment, good performance, and stable
Pros and Cons
- "Dropbox's most valuable features are ease of use and performance."
- "Dropbox could improve by being more secure."
What is our primary use case?
Dropbox can be used for documents, secret documents, and backups.
What is most valuable?
Dropbox's most valuable features are ease of use and performance.
What needs improvement?
Dropbox could improve by being more secure.
For how long have I used the solution?
I have been using Dropbox for approximately one year.
What do I think about the stability of the solution?
Dropbox is a stable solution.
What do I think about the scalability of the solution?
I have found Dropbox to be scalable.
We have approximately 10 people using the solution in my company and we plan to increase usage.
How was the initial setup?
The implementation of Dropbox is simple.
What about the implementation team?
I did the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
We are using the unlicensed free version of Dropbox.
What other advice do I have?
I would recommend Dropbox to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox Business - Enterprise
July 2025

Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,776 professionals have used our research since 2012.
Digital Transformation Manager at a construction company with 1,001-5,000 employees
Simple document sharing, scalable, and easy to use
Pros and Cons
- "One of the most useful features of Dropbox is its ease of use."
What is our primary use case?
I used Dropbox for personal use for data management and storage.
What is most valuable?
One of the most useful features of Dropbox is its ease of use.
For how long have I used the solution?
I have been using Dropbox for approximately three years.
What do I think about the scalability of the solution?
Dropbox is a scalable solution.
How are customer service and support?
I have not used the support for Dropbox.
Which solution did I use previously and why did I switch?
I used Google Cloud previously and I switched to Dropbox because it was easier to use it was simple to share documents.
What's my experience with pricing, setup cost, and licensing?
Dropbox could be less expensive, and I pay monthly.
What other advice do I have?
Dropbox is a good solution for data storage. I am 100 percent satisfied.
I rate Dropbox a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Developer / Team Lead at a computer software company with 11-50 employees
An easy-to-install and stable solution for storing the data, but there can be more free storage
Pros and Cons
- "It is easy to install. It is stable and scalable."
- "The free storage can be increased."
What is our primary use case?
I am using it to keep my data.
What is most valuable?
It is easy to install. It is stable and scalable.
What needs improvement?
The free storage can be increased.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
I have not contacted their support.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
It is easy. It is a matter of minutes.
What about the implementation team?
I can install it myself.
What other advice do I have?
I would recommend this solution. I would rate it a seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Security Services at a tech services company with 11-50 employees
Useful for exchanging large scale documents and files
Pros and Cons
- "A valuable feature is that it's useful for exchanging large files and documents. I'm happy with it."
- "Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it."
What is our primary use case?
I generally use Dropbox for exchanging large scale documents or large files, and things of that nature.
Dropbox is a cloud-based solution.
What is most valuable?
A valuable feature is that it's useful for exchanging large files and documents. I'm happy with it.
What needs improvement?
Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it.
For how long have I used the solution?
I've been using Dropbox sporadically for years, probably since it first came out.
What do I think about the stability of the solution?
Dropbox is stable, and I'm happy with it. As long as you've got things from a security point of view, it's fine.
What do I think about the scalability of the solution?
For my usage, it's scalable enough.
There is probably a relatively small number of Dropbox users in my organization because we use SharePoint and other solutions as well.
How are customer service and support?
I have never contacted technical support. I would just ask my own technical people if I needed anything.
Which solution did I use previously and why did I switch?
In my organization, we also use SharePoint and other solutions.
How was the initial setup?
There is no installation for something like Dropbox.
What's my experience with pricing, setup cost, and licensing?
I don't pay for a license to use Dropbox.
What other advice do I have?
I rate Dropbox an eight out of ten. I would recommend Dropbox to others. It's okay, and it's a private, mature solution, but I don't use it particularly as a business tool.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at a tech services company with 51-200 employees
Stable solution; Have not run into any delays
Pros and Cons
- "The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
- "Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."
What is our primary use case?
We use Dropbox both for storage and organizing. I'm not doing anything extravagant necessarily with it, but it is a product that works the way I would expect it to and I personally have not had any functionality issues with it.
What is most valuable?
The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them.
What needs improvement?
Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased. For example, I cannot tell you how much storage my company has purchased, nor do I know how much we are currently using. So that might be one thing that could be improved upon.
What do I think about the stability of the solution?
It is a stable solution. I have not run into any delays or lags.
How was the initial setup?
It is extremely easy and straightforward to set up.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business process manager at a comms service provider with 10,001+ employees
Straightforward installation and helpful support
Pros and Cons
- "I had a good experiment with the technical support from Dropbox."
What is our primary use case?
I use Dropbox for personal and business documents.
For how long have I used the solution?
I have been using Dropbox for a few years.
How are customer service and support?
I had a good experiment with the technical support from Dropbox.
Which solution did I use previously and why did I switch?
I have used other similar solutions in the past.
How was the initial setup?
The installation is straightforward.
What's my experience with pricing, setup cost, and licensing?
The subscription could be cheaper.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Microsoft 365 Technical Solution Architect at a marketing services firm with self employed
Stable and easy to install
Pros and Cons
- "A valuable feature is that it stores my files and photos. I'm satisfied with this product."
- "Dropbox could be improved by reducing the storage price."
What is our primary use case?
My primary use case is to store files and photos. Since this is a cloud-based solution, it's always updated to the latest version.
What is most valuable?
A valuable feature is that it stores my files and photos. I'm satisfied with this product.
What needs improvement?
Dropbox could be improved by reducing the storage price.
For how long have I used the solution?
I have been using Dropbox for a couple of years.
What do I think about the stability of the solution?
This solution is quite stable.
What do I think about the scalability of the solution?
Dropbox is scalable.
Which solution did I use previously and why did I switch?
I also use Google Drive and OneDrive.
How was the initial setup?
The installation is very straightforward and quite easy. It took just a couple of minutes.
What about the implementation team?
I implemented this solution myself.
What's my experience with pricing, setup cost, and licensing?
I pay for a yearly license.
Which other solutions did I evaluate?
I didn't evaluate other options before using Dropbox.
What other advice do I have?
I rate Dropbox a 10 out of 10. I would likely recommend this solution to others considering using it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: July 2025
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