Dell Business Laptops Reviews

I use Dell Business Laptops a lot to manage the company's commercial side in offering services and products.

I use it to connect with customers and potential customers, and also for after-sales and clients' needs, which relates to Customer Experience. I also prepare presentations, slides, and even videos. I help the marketing team with commercial material that we gather from our own customers.

I really like the device because it gives me the capability I need, even for producing material for marketing. Sometimes we have to produce media materials so we can post on social networks to promote and prospect new customers. It has been very useful, and I really appreciate its physical capacity and hardware.

The positive impact it has had is that it has helped to better integrate the company's departments. The speed and responsiveness we have to handle service and deliver work almost immediately is essential in the company's day-to-day operations in terms of productivity return.

With this speed and agility, I experienced a 30% gain in time. This time gain allowed me to increase prospecting and reach more clients. The productivity of the commercial area increased because prospecting generated meetings and the meetings generated closing contracts.

Speed, processing power, and storage are the most valuable features.

Compared to other devices from other brands and products I had before, the difference in speed is clear. It is much faster and more agile. In my day-to-day work, the impact mitigates any negative impact, because when I need agility and speed to send a proposal or create something, it responds promptly. This readiness is essential for this type of commercial work.

It would be interesting if we had an AI agent similar to what is available, to which we could add all the company's own data, information, and procedures. This would help any department in the company even more.

When I said it would help the departments, I meant a specific agent for each department. An agent specialized in sales, an agent specialized in marketing, another specialized in operations, another in support, or one totally specialized in AV technology, audio and video, or videoconferencing would be very interesting. We would have several specialized agents working for us.

I have been using Dell Business Laptops for about four months, which is quite recent.

I would give it a 10 because I am satisfied with its performance and with the results it has been delivering in my work.

Cybersecurity is essential because nowadays it is very important. With today's development of AI technology, it is important for us to have a defense because AI has also enabled greater advancement in cyberattacks. Protection from these threats is extremely essential.

With the same score I gave previously, I rate it a 10.

I was not the one who purchased it as the company's logistics department purchased it and then passed it on to me.

My advice is that it is worth trying it out and going through the experience and then evaluating the result at the end. I am sure that anyone who follows this advice will be very satisfied in the end.

The specific challenges we were trying to address when we chose Dell Business Laptops for the organization included the ease of use and the standardized docking stations and chargers.

The devices had rugged ports with all the ports available in the same configuration, so even if we bought a small 12-inch laptop or a big workstation laptop, they had the same connectors, the same chargers, and docking stations, allowing us to standardize the workplace.

Since switching to Dell Business Laptops, my end users have experienced an easier day-to-day experience.

It is easier day-to-day for the user, especially with free-seating offices.

Most enterprise laptops are quite similar, with the exception of Apple.

The features I have found most valuable are the patch management solution.

The patch management solution is valuable to me because it is an easy catalog that I can access and automate against without authentication and support agreements since I have purchased the device with ProSupport.

I can do it on my own, and it is easy to connect up with InTune.

Regarding security features of Dell Business Laptops, all the top brands like Lenovo, Dell, HP, and Microsoft support them, but Dell Business Laptops have the bonus that I can upgrade the TPM chip from 1.2 to 2.0 with no hardware change; I can just flash it to a more modern standard.

This is just a software change, but it is a nice feature since they could have had us buy new devices, but they are already future-proofing the devices.

Dell Business Laptops could be improved with better build quality.

It feels quite plastic and plasticky.

I rate them a seven because in the last years, the build quality is not an improvement, while Lenovo has been better with their standardization, and HP is worse while Lenovo is slightly better for those end-user devices.

Our organization has been using Dell Business Laptops for a five-year span.

Since deploying Dell Business Laptops, the measurable outcomes include productivity improvements that I have already mentioned, and although I do not have numbers, customer feedback indicates that the input from organizations like the soccer federation and the handball federation shows they enjoy the day-to-day usage.

For cost savings, we got a great deal with Dell on those devices with a fixed price, plus we communicated that we would do two large procurements each year to replace laptops that were three years or older with new ones, and it went very well.

This is what made us choose Dell Business Laptops over other brands back at that time because Lenovo could not provide us with the laptops due to supply chain issues, and HP was a bad place between HP Enterprise and HP, with different chargers, so we went with Dell Business Laptops and made an agreement with both Dell Business Laptops and the local vendor.

If I were recommending Dell Business Laptops to a peer, I would argue about the support and service solutions that will improve the security posture of the organization.

I would say the same arguments to an IT leader who wants to procure, not just to users.

I rate Dell Business Laptops overall at a seven.

I have been working here in the team for more than 20 years and have been using Dell Business Laptops for more than 20 years as well.

My main use case for Dell Business Laptops is to support my customers in production support and for personal use. For production support, I am supporting many different banks and stock exchanges. I am a database specialist, so I use Dell Business Laptops to support critical customer environments including their databases.

Dell Business Laptops are very sturdy and high performance, requiring no need to shut down periodically. They boot fast and deliver excellent performance.

It is critical for Dell Business Laptops to be sturdy and high performance because whenever a critical incident occurs with my customers, I need to be online immediately and work extended hours. Any low performance or requirement to shut down significantly affects my ability to support them. Therefore, it is essential for me to be online and ready to provide support immediately.

Dell Business Laptops have provided a very positive change. Since I work in production support for different customers, fast performance, lightweight design, and good battery backup are all critically important to me. This represents a very positive change overall.

Thank to Dell Business Laptops, the improved battery backup is truly important for my work, and the lower boot time with no need to restart are some of the important aspects that really help me in my production support.

A lighter weight would be a great improvement for Dell Business Laptops across the entire lineup.

Even better battery life would be a definitely great addition to Dell Business Laptops.

I have been using Dell Business Laptops for more than 20 years.

Dell Business Laptops are very stable.

I do not have much data about the scalability aspect of Dell Business Laptops as I receive them from the organization and they are pretty much standard across the organization. Scalability is not what I am exploring currently. However, I believe that in case of requirement, it is easy to upgrade them in terms of resources.

Customer support for Dell Business Laptops is fantastic.

I would rate the customer support a 10.

I have not used any other solutions for a while. My organization has been using Dell.

The experience with Dell Business Laptops pricing, setup cost, and licensing is really good. I do not directly control the pricing and cost in my organization, but the costing team and those people responsible appear to be happy with the costing.

I am not directly responsible for return on investment, but time saving is one of the metrics that I share with my management team. Definitely because of Dell Business Laptops, I save a lot of time in my work and turnaround time whenever there is a requirement.

I am not directly responsible for return on investment, but time saving is one of the metrics that I share with my management team. Definitely because of Dell Business Laptops, I save a lot of time in my work and turnaround time whenever there is a requirement.

The experience with Dell Business Laptops pricing, setup cost, and licensing is really good. I do not directly control the pricing and cost in my organization, but the costing team and those people responsible appear to be happy with the costing.

I have not evaluated other options before choosing Dell Business Laptops. Since I have already been using the laptop for more than 20 years and Dell was one of the primary choices in my organization.

The top priority when selecting laptops for my organization is the best battery backup, really high performance, low boot time, and less weight.

I am currently using the Inspiron and XPS models of Dell Business Laptops.

Long life is one of the important features I was addressing when I chose Dell Business Laptops for my organization so they can last for a long time for production support and save on the cost of upgrading the laptop frequently.

I chose Dell over the other brands I was considering because of the history of Dell Business Laptops. I have been very satisfied for more than 20 years using Dell Business Laptops. That is definitely a significant part of my decision.

I have not delved much into the security features of Dell Business Laptops, but I have no concerns from the IT security team and it is all certified.

Productivity improvement and user satisfaction is one of the parameters as well since deploying Dell Business Laptops because they last really long and the users using them are happy with the performance and battery backup.

I would simply say that when using business laptops for production support, you definitely need really high performance and great battery backup, and I would definitely recommend Dell Business Laptops.

Since I have a really high performance requirement, Dell Business Laptops support my hybrid workforce on the cloud as well as on-premises. This makes it a great laptop to work with for such critical performance requirements.

I will definitely give the advice regarding Dell Business Laptops in terms of performance, durability, scalability, and customer support, which are the primary reasons to recommend them to others. I have given this review an overall rating of 8.

When we're looking for laptops for the organization and reselling, we provide many kinds of laptops, for example, Lenovo, Dell, HP, and we likely recommend Dell Business Laptops.

I am reviewing the PC line, and most of it is Latitude. There is also the Precision, but most of it is Latitude, along with Inspiron and all the other Vostro options, but Latitude is the best cost value.

When I was looking to move to Dell Business Laptops, the challenge I was trying to address was that right now, the PCs are not so reliable as they used to be, and Dell Business Laptops are the most reliable PCs and hardware that I have been working with. I think Dell Business Laptops and Mac and Apple are the most reliable hardware ever. My bag is even Dell Business Laptops.

The specific results or improvements my end users have experienced since switching to Dell Business Laptops are that the more we sell Dell Business Laptops, the less overhead we have. People that used to buy, let's say, Lenovo computers, are likely to come back with issues, and with Dell Business Laptops, I would say 95% of the people don't come back. They buy and that's it.

My biggest reason for recommending Dell Business Laptops is reliability. I find that the features from them are very sophisticated, very high-end, and very modern, as all the new technologies are usually implemented inside their products. It's very good to be a Dell Business Laptops partner.

Regarding security features, I think security is embedded and implemented inside, for example, in laptops, all the fingerprints and Windows Hello, everything is embedded inside, which is very cool for me as a reseller to sell those products. It becomes very easy.

I would love to see more light and elegant computers in future versions, for example, Mac AirBook, very thin. Although Dell Business Laptops has the XPS series, I would say they need to be more elegant, looking good, and not thick. Overall, I would say prices are a bit high, but it's understandable because, as I said, it's very reliable. People will pay for reliability.

If I'm recommending Dell Business Laptops to a peer, I would say that Dell Business Laptops combines both modernization, reliability, nice design, and the most secure infrastructure in their products. I would rate them 8.5 to 9 on a scale of one to 10.

Dell Business Laptops are provided to all our employees and are also being used by our data scientists. Our data scientists use them for their day-to-day work, joining Teams meetings, managing their Outlook communications, and performing all their work on Dell Business Laptops. We have 5350s and other business laptop Dell Pro Plus 14 inches.

Dell Business Laptops have positively impacted our organization by helping us deliver better products. Our people are more productive using the laptops, which is definitely helping us be available and deliver better productivity.

Our AI and data scientists are using Dell Business Laptops. With Windows 7, they were getting CPU consumption of 96-97% and were not able to perform. With Dell Pro Plus Max models, they are able to use them efficiently and are more productive using these laptops. This is definitely helping our teams.

The best features Dell Business Laptops offer are the performance, which is far better than other options, easy repairability, and good service. We definitely value all of that.

Regarding easy repair and service, it helps us have a better turnaround time, we can deploy more laptops, and users are happy with Dell Business Laptops as compared to other laptops such as Surface 7.

Dell Business Laptops can be improved by making them more affordable and by including a touchscreen option, which would be helpful. Affordability and touchscreen are the main improvements needed for us.

I have been using Dell Business Laptops for three years.

I have found that Dell Business Laptops are better than MS Surface 7, which we were using for some years. The performance of Dell Business Laptops was far better than Microsoft Surface 7.

Regarding Dell Business Laptops' AI capabilities, I think they are good. We do not have any complaints as they are providing good governance and security.

Regarding the accuracy and reliability of output, the laptops are more reliable than any other laptop we have used, which is the reason we are sticking to them.

Dell Business Laptops are deployed in our organization in a hybrid on-premises and public cloud model. For our public cloud deployment, we use Azure.

My advice to others looking into using Dell Business Laptops is to go for it.

We have a business relationship with Dell other than being a customer because we have resellers. We are buying from Zones, which is a Dell authorized partner or reseller.

I rate Dell Business Laptops a 9 out of 10.

We predominantly use Dell Business Laptops over desktops, and that is what everybody carries around to get their work done. Our primary uses include email and web browsing. As attorneys, our team keeps track of their time by the minute. There is nothing too unique involved with their normal daily routine. Dell Business Laptops serve as the daily driver that everybody needs to get their work done.

We have developed a better partnership with Dell, and the sales representatives and everyone involved has been better to work with than the other brand we previously used. We are able to get things done at a faster pace. In my support role, I hear that they function better on a day-to-day basis.

Currently, we are on the 14 Pro Premium, and the weight has been a good benefit, along with the battery life. Not having to carry around a charger is more important than other features. This is probably the most important thing, especially when people are traveling or at events such as conventions where constant charging would be inconvenient.

The collaboration touchpad has been a nice feature and is an addition this year. There was a decent speed jump between the last model and this one. The laptops look better in general. Working with attorneys, they want something that looks professional when taking it to a client's office, and Dell Business Laptops fit that bill. Battery life has been a good benefit for our team, whether they are supported in the office or working from home while traveling.

Dell Business Laptops could probably be thinner, more in line with the XPS line. Battery life could even be improved from where it is currently. Non-soldered memory and more user-replaceable items would be great improvements. The laptops this year were a bump up in performance compared to previous years.

I have been doing support for about 21 years and have been with Polsinelli for 19 years.

There are no stability issues.

There are no scalability issues.

Customer support is overall pretty good.

We have had a better partnership with Dell, and the sales representatives and everyone involved has been better to work with than the other brand we previously used.

There was a decent speed jump between the last model and this one. The laptops look better in general. Working with attorneys, they want something that looks professional when taking it to a client's office, and Dell Business Laptops fit that bill.

There were no issues with setup cost and licensing. Pricing could always be better.

I do not have specific details, but I am positive there are fewer tickets entered on the current model. This is definitely saving money, especially when considering that our attorneys are billing by the minute.

There were no issues with setup cost and licensing. Pricing could always be better.

We also looked at Lenovo and HP.

I would advise anyone to look at all their options, and if Dell Business Laptops would work for them, I definitely would not have any complaints to give them. I would rate this product an 8 out of 10.

I have been using Dell Business Laptops, specifically the Dell Pro 14 Premium, as a daily work machine at my work for around six months.

My main use case for Dell Business Laptops involves monitoring various classes while getting my pay for monitoring students taking exams, which requires me to have multiple tabs open continuously, as it takes quite a bit of time to complete one exam for a student, and I also need to make different Excel sheets and documents after each exam has been completed.

The monitoring process we use includes working from Google Meet with a special interface connected to classroom cameras, guiding students to designated classrooms, and maintaining an Excel sheet for attendance and performance. We manually fill the Excel sheets, splitting tasks among our large team of four to five people, and I can say that Dell Business Laptops handles multitasking very easily as we frequently switch between monitoring tasks and Excel.

Before the workday begins, we have a meeting with our team on Teams to organize our tasks, and everything works well when I use this laptop.

The best features of Dell Business Laptops that stand out to me are the RAM and SSD, as having flexible RAM is beneficial for smoothly running new software we consider for monitoring without delays, which supports us even if we move into a new environment.

The smooth performance of Dell Business Laptops allows me to switch between applications very quickly with Alt-Tab, saving considerable time, as other laptops previously caused me disruptions with lag and frequent loading issues.

Since using Dell Business Laptops, I have noticed significant improvements in productivity as, compared to my previous HP laptop that lagged a lot, everything with Dell Business Laptops runs smoothly during team meetings on Teams without any issues.

The SSD does impact our workflow, though I am not sure much about it technically. However, RAM flexibility is important because we need ample RAM to run the system smoothly; less RAM results in noticeable glitches.

I find this laptop very interesting with its good storage and durability, as I handle it roughly and have dropped it a couple of times, yet it works fine. The display quality is excellent, and although the battery may not support long hours, usually about two to three hours during a five to six-hour shift, the benefits of its features outweigh its flaws, including occasional heating issues.

Improvements for Dell Business Laptops could include better battery life, resolving heating issues, and possibly addressing pricing as similar models from competitors are available at lower prices, with seasonal discounts being appreciated.

In future models of Dell Business Laptops, I would like to see complimentary software benefits such as Excel or Microsoft 365 instead of having to pay for them, which I believe could increase demand for these laptops.

I have been working in my current field for around five months, and if I were to include this one as well, it is six months.

The smooth performance of Dell Business Laptops allows me to switch between applications very quickly with Alt-Tab, saving considerable time, as other laptops previously caused me disruptions with lag and frequent loading issues.

Dell Business Laptops are very stable, and although I initially considered a MacBook, I preferred the access and flexibility of Dell Business Laptops option.

Since using Dell Business Laptops, I have noticed significant improvements in productivity as, compared to my previous HP laptop that lagged a lot, everything with Dell Business Laptops runs smoothly during team meetings on Teams without any issues.

I believe we deploy Dell Business Laptops in a hybrid cloud environment.

Initially, we used Azure for our hybrid cloud setup, but when I joined the team, we switched everything to AWS.

I have not reached customer support personally, but one of my teammates faced an issue and praised the customer support for being very helpful in guiding him, which makes me believe it is really good.

Customer support is really good as one of my teammates experienced quick assistance with his laptop issue, leading me to believe that their support is dependable.

Initially, I used an HP laptop that lagged constantly, causing significant frustrations when running multiple applications which often led to the laptop not responding; switching to Dell Business Laptops resolved all these issues.

We manually fill the Excel sheets, splitting tasks among our large team of four to five people, and I can say that Dell Business Laptops handles multitasking very easily as we frequently switch between monitoring tasks and Excel.

Before the workday begins, we have a meeting with our team on Teams to organize our tasks, and everything works well when I use this laptop.

I think we have a sort of reseller relationship with the vendor as we just buy the products from them without being partners.

I find this laptop very interesting with its good storage and durability, as I handle it roughly and have dropped it a couple of times, yet it works fine. The display quality is excellent, and although the battery may not support long hours, usually about two to three hours during a five to six-hour shift, the benefits of its features outweigh its flaws, including occasional heating issues.

Since using Dell Business Laptops, I have noticed significant improvements in productivity as, compared to my previous HP laptop that lagged a lot, everything with Dell Business Laptops runs smoothly during team meetings on Teams without any issues.

I find the pricing of Dell Business Laptops to be slightly on the pricier side since my organization deducts the cost from my salary, but I think the features justify the price, though licensing costs seem a bit high.

Dell Business Laptops are very stable, and although I initially considered a MacBook, I preferred the access and flexibility of Dell Business Laptops option.

I would rate Dell Business Laptops a nine out of ten.

The reason for a nine instead of a ten is mainly due to heating issues, pricing concerns, and battery life, but I still consider nine a good score because of the laptop's overall smooth performance and support for multiple applications.

I am using the Dell Pro 14 something, but I do not exactly remember the complete model name.

Although I do not know much about TPM chips, we utilize a fingerprint for two-factor authorization to log in securely and update classroom-related documents, and I think it is a good feature.

The AI-enhanced performance features, including the camera quality, which I find better than my phone, greatly influence our productivity, making meetings smoother and providing a sense of connectivity among team members.

I find Dell Business Laptops really good and I highly recommend it; I have already encouraged my family to buy it based on my experience, and none of them have regretted their purchase.

I assess the dependability of Dell Business Laptops as perfect in terms of handling daily wear and tear, as I have dropped it several times without facing any issues. My rating for Dell Business Laptops is nine out of ten.

My main use case for Dell Business Laptops includes day-to-day emails and some Excel work, and sometimes additional development tools, coding mostly.

Recently, I used Dell Business Laptops for coding-related tasks, specifically to create macros for generating reports for some change requests.

I mostly use office tools with Dell Business Laptops for routine business emails and presentations, as well as office documents mainly.

The best features Dell Business Laptops offer are very good performance-wise, as they are quick to start, and I do not experience delays in performing tasks such as opening heavy business tools, which is quite fast.

These features significantly impacted my work; for instance, I recently developed code for internal change reporting, which involved merging multiple Excel sheets based on keywords to create reports. If done manually, it would take hours, but using Dell Business Laptops, it completes within minutes.

I have definitely noticed time saved due to the quick performance of Dell Business Laptops.

Dell Business Laptops positively impact my organization because their good performance increases overall productivity.

I find the most valuable features in my Dell laptop are its quick response, attributed to the good SSD, aiding in task performance, along with a powerful CPU.

The security features of Dell laptops are governed by our security team; together with different departments, they implement features determining user access levels based on organization security policy.

Regarding improvements, Dell Business Laptops could adopt more AI technologies moving forward, which would be great to have included.

These aspects look acceptable. The battery life is quite good, and the backup is also satisfactory. Nothing much to add at this time.

I have been using Dell Business Laptops for around four years.

I find Dell Business Laptops stable.

The scalability of Dell Business Laptops is good.

Customer support for Dell Business Laptops is good.

I previously used HP and switched because the company adopted a new organization-wide solution.

Dell Business Laptops improve my company's ROI through daily employee productivity and device reliability, as they allow for fast task execution, thereby enhancing overall performance.

I think Dell Business Laptops may impact my company's bottom line positively through potential financial savings, as they may lead to a longer hardware life cycle and lower IT support costs, although I am not closely related to that department.

I believe there is a return on investment, which could translate into money saved.

Before choosing Dell Business Laptops, I evaluated HP; however, Dell was ultimately the better choice.

I would rate Dell Business Laptops a nine out of ten.

I chose a nine out of ten because, in the future, including more AI features would enhance the overall offering significantly.

Since switching to Dell Business Laptops, one specific result is that task execution is faster.

Measurable outcomes since deploying Dell laptops include improved user satisfaction because they execute tasks quickly.

If I were recommending Dell laptops to a peer, I would emphasize the good backup life and overall performance, as I shared earlier, since they demonstrate great performance.

My advice for others looking into using Dell Business Laptops is to consider the longer hardware duration, longer backup, and good performance.

My overall experience with Dell laptops is positive; they are a good product with favorable size, weight, performance, and backup, making them overall good laptops.

My review rating for Dell Business Laptops is nine out of ten.

I currently use Dell Business Laptops models 3570 and 7280 as our Dell Business Laptops. We previously used the 5580 model, but we have replaced all of those. Now, we are using E7270 models, which are i7 processors and are very powerful laptops.

I use Dell Business Laptops differently depending on the needs of each user, so I use different versions. The only challenge that we have is with the standard Dell Business Laptops that were freezing, which prevented users from performing their work effectively. I figured out that the issue was due to insufficient memory for the usage that the users wanted to perform for their daily job.

Dell Business Laptops support a hybrid workforce effectively. My usage reflects that they can serve both as standard computers and as bring-your-own-device solutions. Dell Business Laptops support hybrid workforce situations effectively since most users are using work laptops.

The features I find most valuable in Dell Business Laptops are their comfort and reliability, especially considering the price in the market. For our needs, as we are in a factory, they are very powerful for all the applications we use, including PowerPoint, Excel, and various heavy applications that they support.

Regarding areas for improvement, I think it is important to note that it is not easy for Mozambican users to access repair shops for Dell Business Laptops. Most of the Dell shops I find are in South Africa. This poses a significant problem when I have a new laptop under warranty that becomes faulty or has issues, as returning it takes a long time due to the different country situation. This is especially difficult for users wanting to go through repairs or returns. Additionally, I realized when buying laptops, I did not ask users what types of applications they would be running, which is essential for determining the needed memory and storage based on application heaviness.

Regarding scalability, the storage of Dell Business Laptops is good since I am using SSDs now. However, I believe the capacity should be increased to maybe 500 gigabytes.

I have been using Dell Business Laptops for about six years.

Regarding stability, I rate Dell Business Laptops at a nine based on my experience.

Regarding scalability, the storage of Dell Business Laptops is good since I am using SSDs now. However, I believe the capacity should be increased to maybe 500 gigabytes.

The technical support for Dell Business Laptops is rated ten by me, and it is very good.

When I compare Dell Business Laptops with other solutions such as HP, I think Dell Business Laptops are the most powerful, particularly in processing power. I am not too familiar with Lenovo. We have only used different models from Dell and HP, but in my view, Dell Business Laptops are more powerful in processing and power.

The pricing for Dell Business Laptops is not cheap, but it is reliable according to our business when compared with others.

Dell Business Laptops are secure, and I can confirm that they provide a secure environment. I rate the security of Dell Business Laptops at a nine on a scale of one to ten. I rate this review overall as a ten.

I do not select laptops for my organization; I pick my laptop for myself. I am currently using the Latitude 7455, the ARM-based laptop, which is a Dell Business Laptop.

Dell Business Laptops have supported our organization's hybrid workforce as we are 100% remote, so I do not hear anybody complaining. They are working as expected. I am the exception because I bought the ARM-based laptop. Anytime they try to push out images or updates, I am always the exception outside that rule because the platform is such that I am the only user in the entire organization that has the ARM-based system. I am unique and special. I am a unicorn. But I am also an absolute pain in the butt for our IT guys, and I understand that. They understand that. We have a mutual understanding with each other, so it is fine for what it is.

When it comes to how Dell Business Laptops can be improved, I am a huge fan of right to repair. User-accessible components are obviously going to be more prevalent in the business class laptops, which is what we usually standardize on. Higher levels of modularity would be a nice to have. Repairability and being able to pop a screen out whenever a screen breaks because users drop it is important. Keyboards fail, and being able to have that level of just repairability has always been my key focus. This is why unfortunately in my personal use, I do not use a laptop for my personal use. It is because I understand the platform. I respect it for what it is, but that would be a nice to have. I understand there is a cost behind that, but if you are selling a premium product, it would be nice to be able to fix the machine when it breaks.

I do not really know the proper answer for how long our organization has been using Dell Business Laptops, simply because everybody gets to pick their own platform. I have been using them since I started with the company five years ago. The business has been around for fourteen years, so it has been on and off. I am sure there are individuals that use the product, but on the whole, when I came on, unfortunately, we were standardized, standardized in quotes, on HP laptops to mixed reviews, of course. There has been no standardization in our organization, so I cannot really speak to that, unfortunately.

When choosing Dell Business Laptops for our organization, the specific challenge or need we were trying to address is obviously having a disaggregated set of vendors supporting client hardware in the environment. That is a challenge that is a self-inflicted wound, which we understand. Since our entire organization is remote, the issues are small. They are on the individual. We do not have mass launches. We use Intune and CoPilot on all that whenever we can to help with deployment on all the platforms across all manufacturers. It is what it is.

When things go south, the service and support on the backend being as easy to work with as it has been is something I really appreciate. I want to give a shout out to those ProSupport folks. That has really been the thing that really wins me over with that kind of experience. That is why I have been able to maintain the mentality of maintaining Dell Business Laptops as that premier go-to for my personal use whenever I need it.

What made me choose Dell over the other brands I was considering is a long-term relationship, so maybe there is some loyalty there. I hate to say it was the price.

I cannot share what features I have found most valuable because nothing spectacular stands out. It is a Windows laptop. We run Teams. We run most of the Microsoft software portfolio. There is no shining star, unfortunately. We did switch from Teams off of GoToMeeting and Zoom, which is what we were using before, so that part of the product has been fine. But the hardware is hardware. It is interchangeable. In our environment, I hate to say it is expendable, but it is. That is just the way we operate, unfortunately.

I really cannot share my thoughts on the security features of Dell Business Laptops because we have a dedicated security expert who handles the actual hardening of the laptops themselves. As far as I am aware, I do not believe he uses any of the toolsets within what Dell offers simply because we have to have a third-party standard platform that we can push across all our vendors.

Since we really have not switched to Dell Business Laptops, I really cannot speak to that.

I would rate Dell Business Laptops an eight out of ten, with one being the worst and ten being the best. They are definitely higher in the realm of what we see and what I use. Overall, the user experience tends to be better than I have seen with Lenovo and HP. Unfortunately, every generation, it is sometimes hit or miss within the generations themselves, but as far as the entire portfolio is concerned over the years that I have seen it in the market, they just seem to have a higher level of affluence of actually being able to get the job done and work. The idea is the baseline of it working is great, but also that is the bare necessity. No one complains when it works. You only come across it when it is a problem. The level is so out there as far as the user experience. I love the hands-off approach and the automation packets, just being able to self-deploy these things is great. That is less touch for my guys and myself. Being a technical resource for my organization, folks do come to me for help even though I am not a client specialist, which is awkward, but whatever, I am a nerd and I can handle it. It is fine. The overall ecosystem is definitely better than most, which I do appreciate.

Everything when recommending Dell Business Laptops to a peer echoes from the fact that I used to work at Dell back in the day. I sold Dell laptops in the early two-thousands. It was a fun time. Vostro was an interesting product line for what it was and all those other brands. It is ease of use. It works. The brand loyalty does play a pretty strong role in that. The name does speak well, which is great. It makes the conversation easier at times. It is always that user experience and that human touch that really wins it over. Every group of fans has outliers. I have got guys that live and die by Lenovo. I have got guys that they love their HP laptops. For whatever reason, I do not know. Every laptop I have had from HP has been a mess. Over the years that I have been using them, it has been a good solid product.

What I would tell another IT leader or buyer who is on the fence about choosing Dell for their commercial fleet is that my mantra is keep it simple. Make it idiot-proof as best as you can. Make the user experience as low-touch as possible. From what I have seen and from the offerings, that seems to be the marching forward push. The name change last year was a bit of a mess. Some of the representatives are kind of struggling with that, but that is just learning the product line, which is a skill issue. That is not a reflection of the product line itself. Trying to convince someone that is just on the fence, it is all ease of use and standardization. You have to pick a flavor. Realistically, there is no winning champion statement to be had. It is that this is a good product line. It has been proven in the market and has been for decades. We usually win by try-and-buys. We get them in the hands of the users and give them to the field and understand that experience. I hate to say it, but steer them away from the ARM-based laptop unless they just want it for curiosity's sake. Really just let them know that as an organization, once you standardize on it, the ease of use, the mechanisms in place, and the tools available to them will make that user experience easier. It will make it easier for the IT department. I am sure other competitors in the market are going to say the same kind of mantra. I have seen it more with Dell than I have with other vendors. Speaking from my experiences, that is really going to be the messaging forward for that product line. As a caveat, I am not a client specialist. I have not sold laptops in twenty years.

To sum up my experience with Dell Business Laptops, when they work well, they work great. All the issues I have with it, honestly, are my own fault because I break things. Being able to resist a user as myself has been pretty phenomenal, which I do appreciate. When things go south, the service and support on the backend being as easy to work with as it has been is really what wins me over. I want to give another shout out to those ProSupport folks. That is why I have been able to maintain the mentality of maintaining Dell Business Laptops as that premier go-to for my personal use whenever I need it. It is always on the short list of vendors when I talk about vendors to sell for those kinds of product lines. I would rate Dell Business Laptops an eight out of ten overall.