Dell Business Laptops Reviews

We chose to use Dell Business Laptops in our organization to address the challenge of having the most customer-friendly and easy-to-use machines across the entire base.

When selecting laptops for my organization, my top priorities are the convenience of using them and ensuring that they meet all the requirements.

Dell Business Laptops support our organization's hybrid workforce by being mostly cloud-based, so we have both the cloud and on-station options, which easily integrates with our system.

The most valuable features I have found include how easy it is to work with virtual machines and how they connect, especially since they are zero-client models; they work really well with what we are trying to accomplish.

Since deploying Dell Business Laptops, I can share measurable outcomes such as productivity improvements, with people being able to use them everywhere and experiencing minimal downtime.

To improve Dell Business Laptops, I would like to see more ports on them, such as additional plug-ins.

On a scale of one to ten, I would rate Dell Business Laptops an eight; as I mentioned, some improvements would involve ports and design, but overall, they are good.

I have been working in my current field for seven years.

Since using Dell Business Laptops, my end users have experienced positive feedback; people appreciate them and share comments about how easy they are to use.

In summary of my experience with Dell Business Laptops, it has been a good experience; customer support was very accessible when we had to reach out while the laptops were under warranty, making it easy to get them fixed if there was an issue.

I chose Dell Business Laptops over other brands because of the price point and because they met the needs that we had.

If I were recommending Dell Business Laptops to a peer, I would say that the model we have is thin, portable, and light, so it does not feel like you are carrying a heavy device when you are moving around; overall, it is a good model.

To another IT buyer or leader who is on the fence about choosing Dell Business Laptops for their commercial fleet, I would say that the process was easy, the price point for contracts was good, and it was overall a good purchase. I would rate this product an eight out of ten.

I am primarily on the server side when selecting laptops for my organization, but for my own needs, I require something that will connect to what I need. I need it to run fast, and I need to actually have battery life because quite often I'm working in a data center where there's not necessarily a power plug. It has to have longevity in that aspect where I can easily transition from my desk to walking downstairs with it into the data center to troubleshoot server infrastructure and environments.

My organization has been using Dell Business Laptops since before I started with them, which has been over 18 years.

One feature I have found most valuable is the unified ports on Dell Business Laptops. Right now, the one I have has just USB-C or Thunderbolt ports, so the ability to just plug in my Dell monitor, which is my dock and everything, means it's instantly I'm on the hardwire and everything is all connected. I don't have to worry about it, and it charges the laptop without me having to have a secondary charging cable. That's really nice.

The security features of Dell Business Laptops, particularly the BIOS password and setting, is all really nice and secure. I appreciate the way that if you do forget the BIOS password, and I'm speaking from past experience, you used to be able to call Dell, give them the correct code and if you gave them the correct business information too, they could help you get back into it. If you couldn't match any of that, they would not help you. That was a really great security feature because people forget passwords, they fat finger things, and you don't want to be locked out of the BIOS because then you can't update it.

That's actually one of the reasons I have Dell Business Laptops instead of a Dell desktop now. I need to actually be mobile and work where I need to. Because I work on servers, I have to have a secure connection. I can't be working on just a personal device and connecting to servers with that sensitive data. I've got to use a provided laptop that is secure with the proper controls. Dell Business Laptops help us do that.

I personally like tablets, so it would be nice to see a model of Dell Business Laptops that's a tablet with the detachable keyboard, inspired by Microsoft's Surface. I think that'd be kind of cool to see, but these are just ideas.

I have been using Dell Business Laptops for about 18 years in my main area of expertise, regardless of the company or job title.

My experience with Dell Business Laptops is great. I worked on them from a hardware support perspective, so when we are calling Dell, we'd get parts in, and we'd replace them ourselves. We also have had Dell techs come out and do the replacements. Either way, it's great. We've sent them in for replacements, and the turnaround time has always been excellent for us. They just work.

I will admit we did try another brand of Dell Business Laptops. With the repairability and the reliability, it just wasn't up to the same standard, so we actually ended up staying with Dell overall. We did pilot them for a bit, but the other brand just didn't stand up to them.

I know we had one person who wanted to switch over to a different brand of laptop, and we actually let them for a bit, and they ended up three years later with the laptop dead. The Dell Business Laptop we had was still running. We actually got them to convert over to Dell Business Laptops and they've been using that for at least seven years when I left the area that was working with laptops primarily, and they were still running strong with it. Dell Business Laptops have longevity that you can't beat.

They switched to Dell Business Laptops a long time ago, but when we did try the pilot program for the other brand, it was the fact they didn't last as long. We've had Dell Business Laptops that have been in service for over ten years and they keep running along. Most you do is replace the battery if they don't charge it properly. Those are old laptops, and we know old batteries don't last very well, but popping a new battery in, and it's good as new.

Of course, if you'd ask me the model number of Dell Business Laptops I am currently using, I could not tell you off the top of my head. I know it is one of the higher-end ones, I just can't remember it off the top of my head.

The specific challenges or needs we were trying to address when we chose Dell Business Laptops was reliability. I did work desktop support for a while, so for us, it was reliability, it was the repairability, and it was the fact that we could get the support we needed when we needed it.

Dell Business Laptops align pretty with my organization's needs. We've been using them for over eighteen years, so they have to align pretty closely.

The overall rating for Dell Business Laptops is a ten out of ten. I've used them my entire time there, and I've never had a complaint. As long as you match the right model to your needs, they're perfectly great.

If I were recommending Dell Business Laptops to a peer, I would point out the reliability and the batteries. You can swap those batteries out and put a new one in. Dell seems to always have them available, which is nice. Some companies change the battery every model, but Dell doesn't necessarily do that. They're available when you need them.

I would ask another IT leader or buyer how often they want to replace the device. My experience with Dell Business Laptops is they just continue forward and keep moving. Replacing the whole device is expensive, not only in hardware cost, but also in the user's time to move all their data, settings, and customizations. It's costly.

My overall rating for Dell Business Laptops is a ten.

My primary use case for Dell Business Laptops is office suites.

There are many examples of how I use the Office suite on Dell Business Laptops in my workday.

A typical task I solve with Dell Business Laptops during an average working day is troubleshooting and fixing errors.

I have much to add about how I use Dell Business Laptops in my workday, especially with Teams and Outlook.

I am not sure what the best features that Dell Business Laptops offer are, as I have not made a definitive judgment.

Regarding my organization, compared to other manufacturers, it is difficult to say if Dell Business Laptops have had a positive impact because we have only had Dell all these years, so I cannot answer that precisely.

If I had to highlight something about Dell Business Laptops, I have noticed that the advantage is with Windows itself and reinstalling, which is much simpler now and has become much better instead of all the manual work we had to do before, loading drivers manually and all that. You get everything in one driver package, and Dell Command Update is a very good program.

Since I have worked with Dell Business Laptops since 2012, I find it hard to pinpoint areas for improvement as it has been very mixed. I would say that the earlier models had much longer battery life than today's models, and they need to be replaced often. They have become much thinner and more vulnerable to shocks.

I would like to add that there is not so much plastic in today's Dell Business Laptops; there should have been a bit more light metal.

In my opinion, Dell Business Laptops could be improved with better battery capacity and less fan noise, as there have been some series with significant fan noise. The cooling properties could have been better. A better cooling system would be a significant improvement.

I have used Dell Business Laptops since 2012.

I experience Dell Business Laptops as stable.

I see the scalability of Dell Business Laptops as very rigid.

In my experience, the customer support for Dell Business Laptops is good.

I would rate the customer support on a scale from 1 to 10 as an eight.

We have always used Dell Business Laptops as our solution and did not switch from another one.

As of today, my experience with pricing, setup, and licensing is that the pricing is completely acceptable.

I did not have the opportunity to influence the evaluation of other alternatives before we chose Dell Business Laptops.

I would rate Dell Business Laptops overall as a seven on a scale from 1 to 10.

The reason I say seven is that it is neither exceptionally good nor bad.

Regarding the AI features of Dell Business Laptops, I have no experience yet as we have just ordered a new model that has this feature built in.

Regarding the accuracy and reliability of the results in the AI features of Dell Business Laptops, I have no experience yet, as we use Copilot as of today.

Dell Business Laptops are implemented in my organization on-premises. Elkem is a global company, so we are all over the world, and we buy Dell products for the whole world, really, for the locations we have, offices and production.

My advice to others who are considering using Dell Business Laptops is that they get a good service agreement. My overall rating for Dell Business Laptops is seven out of ten.

When selecting laptops for my organization, our top priorities depend on three categories which I purchase: one for the main role in my organization, the headquarters, engineers, and for all other uses.

The specific challenges that I address when I choose Dell Business Laptops depend on the use case. For engineering, it is mostly the availability of high performance and reduced weight. For highly responsible tasks, it will be weight. For usual uses, it is the screen and mobility.

I cannot share any measurable outcomes since deploying Dell Business Laptops, such as cost-saving, productivity improvements, or satisfaction, because we deploy them using our own software, not Dell software.

I choose Dell Business Laptops over other brands I was considering because of the quality and the service I am receiving from the partners and from Dell itself.

The features I find most valuable for the organization are the quality, the screen, and the service.

The security features that Dell Business Laptops have do not apply to my uses because the laptops I buy are not connected to any network, and security usually comes from third-party software.

I do not know right now what can be improved for Dell Business Laptops, as there is nothing at the moment.

Even my users have some complaints; some of them are complaining about the weight.

My organization has been using Dell Business Laptops for more than 15 years.

I think there has not been any cost-saving effect or productivity benefit from using these laptops.

At some point, we changed our purchases because we are buying HP also.

I am currently reviewing the business line of Dell Business Laptops, but I do not recall exactly because they are changing their models currently.

I would rate Dell Business Laptops about nine on a scale from one to ten.

If I were recommending Dell Business Laptops to a peer or a colleague, I would say it offers excellent service and an excellent product. You purchase it, give it to a customer, and you do not hear from them again.

I would tell another IT leader who is also going to buy laptops for his company the same thing. For a user and for an IT buyer, it is the same, and from the point of TCO, it is excellent.

Dell Business Laptops are an excellent fit for our working environment and integrate seamlessly with InTune provisioning and our business requirements. When laptops arrive, we conduct thorough testing to verify all software functions as expected before deploying them to the business.

For a specific example of my day-to-day work, when a new employee joins the company, I provision the laptop with InTune and install all required applications. Sometimes I need to use Dell Command Update to update all drivers before deploying it once it is ready.

My top priorities when selecting laptops for our organization include ensuring people can use different tools for digital marketing and printing. We need to run tools such as Quadient, Adobe Acrobat, and Illustrator side by side. We test whether the laptop is compatible to run all programs and verify that we are getting the expected output.

Dell Business Laptops have positively impacted our organization, as we have deployed these laptops for all production plant and office users. We have not had any complaints so far, and the performance has been working positively with our organization.

Since we have always used Dell Business Laptops, I cannot make a comparison with other brands.

Dell Business Laptops impact my IT support efficiency and overall business continuity as they have been used in the company before I joined, and they are highly productive. We do not have any competitors in mind at this time. Everyone is satisfied with the output we are receiving from Dell Business Laptops.

The best features Dell Business Laptops offer include Dell Command Update. Sometimes when I provision a laptop, it will not install all required drivers. I can access Dell Command Update and install all drivers. For troubleshooting, I also use these commands to fix any hardware or software driver issues for the laptops.

I had a Lenovo laptop in the past when I was studying, and I noticed that the battery life for Dell Business Laptops is significantly better. Everything is much easier on the Dell laptops.

I think one area for improvement is that Dell Command Update provides the opportunity to install drivers, but sometimes when I provision laptops with InTune, it should install everything during the provisioning process instead of requiring me to install drivers separately. That is one thing that can be improved.

I have been using Dell Business Laptops for the last two years. The company was using these laptops before I joined the organization.

Dell Business Laptops have a good lifecycle and excellent battery life, making them very stable.

Dell customer support for Dell Business Laptops is excellent. Whenever I have a ticket or encounter a hardware issue that I cannot resolve at the IT support desk, I open a ticket with them and receive immediate support within one to three business days.

No previous solutions were used.

Dell Business Laptops are deployed in our organization using a private cloud infrastructure.

Dell Business Laptops have a strong lifecycle value. I purchased Dell 7420 models approximately five years ago, and we are about to refresh the hardware. However, we still have employees working with these 7420s without experiencing any issues, demonstrating excellent durability and longevity.

Before choosing Dell Business Laptops, we evaluated HP, Lenovo, and Dell, and we selected Dell as our preferred solution.

I rate Dell Business Laptops a nine out of ten. I chose this rating because Dell Business Laptops work well with our business requirements, although some improvements could be made.

Regarding Dell Business Laptops' AI capabilities, I have not used that feature.

I work as an IT Support Procurement Analyst, and my role is to conduct vendor communication and generate purchase orders when orders are finalized, sending them to the vendor and processing invoice payments. I am reviewing Dell Latitude models.

If I were recommending Dell Business Laptops to a peer, I would share a story about a friend who was studying in college and needed a laptop. I gave her the recommendation to purchase a Dell laptop because it is easy to manage, handle, and troubleshoot, and Dell customer service is genuinely helpful when needed.

In summary, my experience with Dell Business Laptops is that they are easy to use and effective in a business environment. They help you work efficiently, and you will not encounter many issues. If you do encounter anything, even when buying for personal use, you can easily reach out to Dell customer service, and they can assist you immediately. A reboot resolves most issues.

My advice to others considering Dell Business Laptops is that they should contact Dell and obtain a test laptop. They can provision it according to their environment and verify whether it works according to their business requirements before making a final commitment. On a scale of one to ten, I would rate Dell Business Laptops a nine.

Dell Business Laptops are primarily used in my organization for engineering and design, and then for business support, such as normal business, HR, and finance.

Since deploying Dell Business Laptops, I notice measurable outcomes as a one-man team in my company, which means I have less support work and I'm more on-field, focusing on buying things or looking at other tools. Before, it was very much, "Thomas, my laptop's not working. Thomas, my laptop's freezing." Now, my work is different, and I'm a lot more efficient because Dell isn't causing a chokehold on the amount of work I have to do.

The most valuable feature of Dell Business Laptops for me has to be the support features, so if it breaks, there's ProSupport at the back end. This means I can image the laptop from when they are, so if it crashes, I can image it back from when they stopped using it.

If I could improve Dell Business Laptops in any way, it would be the price point, but that's not Dell's fault, that's the market. However, the price point is the only thing, as moving from Lenovo to Dell, what I've grown to understand is that they try to make it as cheap as possible depending on the amount you're buying. Through learning about business use and these courses, I've understood that it's not really about the price point, just about how many I buy and how much I buy them for.

I have been using Dell Business Laptops at my current company for a year, as I came in and replaced what was previously Lenovo with Dell.

I rarely work with Dell's customer support for Dell Business Laptops because they are easy to use, but whenever I've had an issue, for example, blue screening, they are very easy to take me through the process of just resetting the laptop from scratch and then re-imaging them with our business tools.

I find Dell Business Laptops to be easy in terms of reliability and speed; we do have four years of support, but they last for five to six years, depending on if it's for engineering or design.

Dell Business Laptops are supporting my AI workloads because changes are a really difficult thing within the construction industry, but whoever does use AI finds it very easy to use. This year we're trying to bring more AI tools within the engineering workspace, and it's not easy because construction is not an industry where adoption is easy to do, but Dell Business Laptops do support this.

I started using AMD GPU chips this year, and multitasking has been unreal on them; I don't experience any issues with freezing. We use Autodesk, AutoCAD, and Plant 3D, and there are no problems whatsoever. Ever since I've moved to AMD, there have not been any crashes, so I'm satisfied as an IT analyst.

I previously used Lenovo.

Since deploying Dell Business Laptops, I notice measurable outcomes as a one-man team in my company, which means I have less support work and I'm more on-field, focusing on buying things or looking at other tools. Before, it was very much, "Thomas, my laptop's not working. Thomas, my laptop's freezing." Now, my work is different, and I'm a lot more efficient because Dell isn't causing a chokehold on the amount of work I have to do.

Besides Lenovo and Dell, I evaluated HP; there's HP in the company right now, and the same thing happens with them, crashing whenever they're multitasking. With Dell Business Laptops, it doesn't happen for some reason; they are very easy to use and very easy to understand. The only issues I've ever had are with blue screening, and since I've always used Dell, even in college, support has been very easy for me from the get-go.

The pricing of Dell Business Laptops themselves is a bit pricey, just because of AI, and they are a bit expensive, but because I work in engineering and construction, it means that they're easy to use.

If I were recommending Dell Business Laptops to a peer, I would emphasize convenience, efficiency, and ease of use, as Dell is well-known and allows customers and end users to feel safe within their environment wherever they're working.

Dell Business Laptops support the organization's hybrid workforce and remote work as well. What I've learned in the forum is that you can also remotely sort out issues for those on the field, which is particularly important in my very massive on-the-field industry. I am giving this review a rating of 9 out of 10.

My main use case for Dell Business Laptops is value for money and being able to deliver on time. I use Dell Business Laptops on a day-to-day basis, integrating with all Microsoft products and Microsoft Teams.

Dell Business Laptops have impacted my organization positively as they have evolved much faster in the way they run things. Most importantly, they have remained a strong partnership with me for the past eight years. The most direct impact is that they deliver what they actually promise.

Dell Business Laptops can be improved by focusing on reshaping the design and innovating with a lighter and more powerful laptop.

I have worked for Illumina for 15 years.

Dell Business Laptops are stable without much issue and are able to cater to what my organization actually needs.

Dell Business Laptops scalability is not good, typically because of the design where some of the RAM is soldered to the motherboard, which prevents some form of scalability in terms of upgrading the hardware.

I have no complaints about customer support.

I did not previously use a different solution.

I did not purchase Dell Business Laptops through the AWS Marketplace; it was actually through a distributor.

I do not see a return on investment and cannot share relevant metrics such as money saved.

Regarding pricing, setup cost, and licensing, Dell has always been one of the more competitive vendors that offer me an all-around price for the laptop, which is generally great.

I was comparing Dell with HP before choosing Dell Business Laptops.

Dell Business Laptops are pretty average to me, but there was actually a period of time where Dell innovated with a lighter laptop, which helped most of my users on the mobility part. I do not have a tool to rate the NPU and the CPU performance, but as long as the cost is not too high, I am willing to accept that. I am the cost center owner and the decision-maker regarding IT procurement. My top priority when selecting laptops for my organization is cost-effectiveness. The Dell Business Laptops models I am currently using are the PB14 and the PB16 Pro Max. The specific challenge I was trying to address when I chose Dell Business Laptops for my organization was cost. I chose Dell over the other brands I was considering because they are able to deliver what they promise. I currently do not explore the security features of Dell Business Laptops, but I understand it is important to know how they can protect the entire environment. My advice to others looking into using Dell Business Laptops is to go with what your organization actually needs, as the most important aspect is that users need to be happy. I would rate this product seven out of ten.

We utilize Dell Business Laptops for business use. We use Dell Business Laptops for general office work, programming, and data analysis.

Dell Business Laptops provide a fast response time, and the RAM and specifications are fully customizable according to our needs.

The fast response and customizable RAM specs help my team day to day, with turnaround usually less than three days.

Dell Business Laptops have synchronized everything in my organization. Previously, we were using different brands, and when we connected to external devices, sometimes there were issues. Additionally, the customer service response is quite fast.

We are using the 365 platform with Dell Business Laptops, so my IT team is able to manage all devices from their end with Dell Autopilot features that we pre-customized before we started using the laptops.

I chose Dell over other brands I was considering because of good customer service, fast response, and the ability to customize according to our needs.

We are able to manage everything from our back end with Dell Business Laptops; all devices and installation updates can be done remotely.

I need a lighter weight laptop; Dell Business Laptops could be improved in this area.

Longer battery life would also be a needed improvement for Dell Business Laptops.

We have been using Dell Business Laptops since 2020, which means we have been using them for approximately seven years.

Dell Business Laptops are stable.

The response time is very fast, and the order turnaround is also fast regarding Dell Business Laptops' scalability.

The customer support for Dell Business Laptops is very fast.

I would rate the customer support a 10.

I previously used different solutions; we were using HP and Lenovo.

We purchased Dell Business Laptops directly from Dell; we did not use the AWS Marketplace.

I suggest the specifications for Dell Business Laptops when it comes to IT procurement.

The specifications need to suit our working needs when selecting laptops for my organization.

Time saved and money saved are returns on investment that I have seen.

There are cost savings because we reduced the downtime of the devices since deploying Dell Business Laptops.

It overall reduced costs because the number of IT support tickets is lower now, resulting in improved IT support efficiency and overall business continuity with Dell Business Laptops.

A good specification always comes at a high price, and we need to keep within our budget when choosing Dell Business Laptops for our organization.

The cost is aligned because we are able to govern with our InTune services regarding the security features of Dell Business Laptops.

We are not evaluating any other options at this time before choosing Dell Business Laptops.

Look at the budget first and understand the requirements when considering Dell Business Laptops.

I would convince others that Dell Business Laptops allow customization and the price is acceptable and reasonable.

I would rate my overall experience with this review a 9.

My main use case for Dell Business Laptops is for business as well as for leisure. For a typical project, I use my Dell laptop for email, Excel, and PowerPoint.

Dell Business Laptops have pretty good battery life, and I would say it is competitive. The best feature that Dell Business Laptops offer is their battery duration. Battery duration refers to battery life, which is pretty good for a full day. The quality of Dell Business Laptops is pretty good, and the security portion is a built-in feature. Since using Dell Business Laptops, I can say that they have positively impacted my organization, and I would recommend them. Dell Business Laptops have made a positive impact as I look forward to using them on a daily basis with long battery life that sustains me without carrying extra adapters.

I would look forward to Dell Business Laptops that are slightly more robust in terms of the screen that does not flex so much. I think better competitive pricing for all of Dell Business Laptops would be great as an improvement.

I have probably just slightly more than a year of experience specifically using Dell Business Laptops.

Dell Business Laptops are stable so far, with no complaints.

Dell Business Laptops offer great and wide choices regarding scalability.

Customer support for Dell Business Laptops has been okay so far.

I previously used Acer as a different solution and switched to Dell Business Laptops.

I have seen a return on investment with better productivity metrics.

I have had a satisfactory experience with pricing, setup costs, and licensing.

Before choosing Dell Business Laptops, I evaluated other options, including Lenovo.

Battery duration refers to battery life, which is pretty good for a full day. Dell Business Laptops have supported my organization's hybrid workforce, helping with daily productivity, such as email checking and Excel spreadsheets. Dell Business Laptops impact my company's bottom line through financial savings, such as a longer hardware life cycle and lower IT support costs.

Dell Business Laptops have positively impacted my IT support efficiency and overall business continuity. I really would recommend Dell Business Laptops to a peer. My experience with Dell Business Laptops has been good. I would sum up my experience with Dell Business Laptops as a great experience. I would advise others looking into using Dell Business Laptops to definitely give them a try and test them out. My overall review rating for Dell Business Laptops is a 7.

When choosing Dell Business Laptops for my organization, I addressed the specific challenge that most people prefer Mac because the current work is design-focused, so most people prefer to use Mac. The problem is that when it comes to price, Mac is comparable to a normal PC price. Most people use Mac because of the design.

I chose Dell Business Laptops instead of Mac because we selected the Microsoft system, as most of the programs we use work in the Microsoft system, not on Mac. This is why we use Dell PC.

I find the XPS Precision features most valuable.

What I appreciate about Dell Business Laptops is how the PC looks, the design, and that it is not heavy.

Regarding the security part, we use the Hello system for Dell Business Laptops. Otherwise, we have normal security features such as a firewall and virus protection programs.

Since deploying Dell Business Laptops, most users are very satisfied. Some of the models have some heating problems and noise issues. However, most people appreciate Dell.

For improvement, I would prefer a little less weight. Additionally, sometimes the keyboard print fades when we use the keyboard. We have to change the keyboard after one or two years. This happens frequently. If Dell could improve this with better quality in the keyboard, it would be beneficial for us.

My organization started using Dell Business Laptops in 2021, and we still use them.

I chose Dell over other Windows brands because I have been using Dell since 1992, and I have developed a good relationship with the salespeople and managers at Dell. I know them personally, and I use the products myself.

I would rate Dell Business Laptops an eight on a scale of one to ten.

If I were recommending Dell Business Laptops to a peer, I would say I do not have any main issues. Most people appreciate the product, and I appreciate it as well. Everything works well, and I do not have any problems with it.

To another IT leader needing to buy new laptops, I would definitely recommend this option based on my experience, as it has been very good for me. I do not have any major issues with the PC. I have used HP and Lenovo a bit in the past, but I prefer to use Dell.