Dell Business Laptops Reviews

Our main use case for Dell Business Laptops is for overseas users who work with CAD-related design and automation. Additionally, we use them for business applications like collaboration tools. We primarily use them for CAD-related design, drawing, and collaboration tools. We have approximately 1000 laptops, so we prefer Dell Business Laptops for all these use cases.

For daily needs, we rely on Dell Business Laptops.

The kinds of daily needs I handle with Dell Business Laptops include managing the entire IT infrastructure and security. Our engineering department uses them for their CAD drawings and automation.

The engineering department relies on Dell Business Laptops for managing our IT infrastructure and for all business use. We need to use them with files to automate processes or to collect data, and they prove to be very useful.

Dell Business Laptops offer exceptional features, with the most notable being their lightweight design combined with powerful performance compared to other laptops in the business category.

The support service is excellent, and I can receive almost immediate support from Dell, which stands out to me.

The build quality is outstanding, and the lightweight design is truly beneficial for my team.

The lightweight design is particularly useful because most users carry them when they travel for business, making it valuable to have a portable laptop.

Dell Business Laptops have positively impacted my organization by reducing support cases and proving to be highly reliable, so there is no need to worry about their performance.

The downtime with Dell Business Laptops is minimal, which contributes significantly to improvements in productivity.

I chose a nine instead of a perfect ten because the design from the user perspective is an issue for me. Not all users prefer Dell Business Laptops, so it is not a perfect ten, but this concern is not due to technical reasons.

I have been using Dell Business Laptops for more than ten years.

The support service is excellent, and I can receive almost immediate support from Dell, which stands out to me.

I have observed measurable outcomes such as increased productivity since deploying Dell Business Laptops.

I chose Dell Business Laptops over other brands primarily because of the specifications and pricing, as Dell pricing is reasonable.

My top priorities when selecting laptops for my organization are efficiency and reliability.

We are currently using the Dell Latitude model of Dell Business Laptops.

The specific challenge that made me choose Dell Business Laptops for my organization was to address the reliability and security aspects, and we are satisfied with Dell Business Laptops.

The security features of Dell Business Laptops include fingerprint recognition and face recognition in some models, which help us control data security. They can also integrate efficiently with Microsoft Intune to protect our data.

We are dealing with intellectual property and have our own design, so these security features have significantly impacted my team and organization.

Since switching to Dell Business Laptops, my end users have reported being very happy with them, feeling they are more reliable, and they notice that the battery lasts longer, allowing them to work for extended durations without concern.

If recommending Dell Business Laptops to a peer, I would share our use cases and previous experiences, along with a comparison of the Dell Business Laptops models to the other models they used previously to convince them.

My experience with Dell Business Laptops is that they are truly useful, very efficient and reliable, and cost-wise, they are reasonable compared with peers. Our users are satisfied with their performance and reliability.

My advice for others looking into using Dell Business Laptops is to choose the model that suits them best.

My additional thoughts about Dell Business Laptops before concluding are that so far, everything is progressing well, and we are very happy.

I gave this review a rating of nine out of ten.

On-premises

The main use case for Dell Business Laptops is business presentations and administration, particularly HR and payroll tasks. I need a powerful laptop that does not lag, and my developer requires a very powerful laptop.

Dell Business Laptops help me with business presentations and HR and payroll tasks. For example, I recently needed to do incorporations in a presentation where I used a lot of AI. I use Notion for my meeting notes, and that was very helpful. There was no lagging at all, and I also used a presentation embedded with AI, which I think is a real game changer. I also helped my team create AI training PowerPoint presentations.

Regarding my main use case with Dell Business Laptops, I am not entirely certain about the technology part, but I am very happy about the chips. What I learned from my developer is that they said the chips are quite powerful and the technology embedded in them is impressive.

The best features Dell Business Laptops offer are the battery and the performance.

When it comes to battery life and performance, the battery lasts depending on usage. For one whole day without charging, it can last me about 24 hours or more, even up to two days.

Dell Business Laptops have positively impacted my organization by really improving productivity. In terms of collaboration, it helps us utilize shared features, combining our efforts with Microsoft Office team, which works well.

In terms of productivity improvements, I certainly find that it really improves performance because this powerful laptop is very useful. It is saving me about three hours a day compared to working on some lagging other products.

I do not think there are any improvements needed in terms of features, perhaps just the customer service.

It is mostly about the presence of customer service in Singapore and the pickup point that needs improvement.

I have been working in my current field since 2016.

Dell Business Laptops are very stable for my needs. I have not encountered issues with crashes or reliability.

In terms of scalability, it is quite convenient and easy to add more devices as my company grows.

There is a lot of available online support technology that is good.

We did not switch from a different solution.

Since I started using Dell Business Laptops, I have noticed happier employees and improvements in performance because of the powerful laptops they have and the longer battery life that allows them to travel and still work during their travels. In terms of performance, it has increased by around 20 to 30 percent, and employee happiness is around the same percentage.

Regarding my experience with pricing, I think pricing is quite steep for a high-quality laptop, but I believe we are okay to invest in one if it is a powerful laptop.

We do make some comparisons between Apple and Dell. However, we need both iOS and Dell, so there is not really much choice out there.

If I were recommending Dell Business Laptops to a peer, I would share about my experience from my previous role when I used a laptop. Even though it was an older version, it was still robust and the battery was very good compared to others, which helped save costs in terms of consumption, security, and battery charging.

Dell Business Laptops help support our organization's hybrid workforce by facilitating remote work, as most of our developers sometimes work from their own homes.

Dell Business Laptops perform way better than any others, and I hope we can get more developers for our team members.

My advice for someone considering Dell Business Laptops is to get them from a direct deal supplier and ensure that the features meet your needs. Pricing can vary, but I do not mind investing in premium features, especially when it comes to security, powerful memory, RAM, and other specifications.

I think it is important to continue to listen to clients and gather their feedback, as client feedback is very important. I give this review a rating of 10.

Public Cloud

Amazon Web Services (AWS)

When selecting laptops for my company, my top priorities are productivity, safety, design, and collaboration, along with performance.

In selecting design, I consider that because I work at Scansource, which is a distributor of Dell technologies, and I represent Dell for my customers. When I use a notebook that has great design, I can make an impact and improve my skills in sales.

My company has been using Dell Business Laptops for more than 10 years.

The specific challenge I was trying to address when choosing Dell Business Laptops for my company involves my competitors in Brazil regarding prices. In Brazil, we face complexity regarding taxes, which is the biggest challenge.

Dell Business Laptops have supported my company's hybrid workforce reliably. We can trust the device and the safety features. I travel frequently, and my device is perfect for my continuous use.

The most valuable features of Dell Business Laptops that I find are trust. I trust in Dell and the ecosystem trusts in Dell. This is the biggest point because in Brazil, we have other competitors, but Dell is different regarding the program, suppliers, prices, and conditions.

Since switching to Dell Business Laptops, my end users have experienced improvements in performance and productivity, and collaboration has improved as well. The ecosystem in Dell is amazing when you use displays, accessories, notebooks, servers, and storage. All of the portfolio performs very well.

I can share measurable outcomes since deploying Dell Business Laptops, such as productivity improvements of more than 20 percent for sales people, designers, IT personnel, and user satisfaction scores.

In my opinion, Dell Business Laptops can be better by being more accessible to use Copilot+ PC. At the moment, it is very expensive to buy. The experience using that model will change the market.

To make it a 10 for me, Dell Business Laptops would need to be more accessible in terms of purchasing. Currently, the pricing is very expensive.

I have worked at this company for 17 years, but as a director, I have been in this role for three years.

In a few sentences, I would sum up my experience with Dell Business Laptops by saying I believe they improve your performance because everything is connected seamlessly in one ecosystem. I would rate my overall experience with Dell Business Laptops as an 8 out of 10.

My main use case for Dell Business Laptops is day-to-day use for our employees, and I am really just responsible for purchasing them.

A quick and specific example of how employees use Dell Business Laptops in their daily work is for mobility, which allows them to work outside the office.

Dell Business Laptops have had a positive impact on my organization because our equipment has become centralized. We stay with a single type of equipment, and our help desk has become easier because of that.

This standardization made the team’s work easier because we no longer need to keep changing equipment, for example, when an employee changes notebooks, or when a notebook has a defect and goes in for repairs. I don’t need to go around looking for a new charger for a different notebook model. Since everyone is on a standard, we save time. Besides the quality, warranty, and everything else, it makes things easier. Because it’s a more corporate line, it’s more durable.

We prefer Dell Business Laptops because of the storage, size, and port options. Today it’s the only line from Dell that has RJ45. RJ45 is an internet port, so that’s why we buy them.

Regarding the storage, size, and the presence of the RJ45 port, the most important feature for my team on a day-to-day basis is memory, specifically RAM, which improves work speed. It’s unquestionably important. Storage is secondary, and the RJ45 port, the internet port, is good, but it is being surpassed nowadays; Wi-Fi can handle it.

I think Dell Business Laptops could be improved because the biggest issue with them is the price. If they were a bit cheaper, it would be better.

I have been using Dell Business Laptops for at least about three years.

Dell Business Laptops are stable.

The scalability of Dell Business Laptops is fine. We don’t have many problems with that.

Dell’s customer support for the business laptops within the warranty service period is excellent. After that, we’ve had some problems with Dell notebooks, which ended up being very expensive to repair.

I would rate customer support a 10 on a scale from one to ten.

We’ve always only used this one solution.

My experience with pricing, setup costs, and licensing was quite smooth in that regard.

Before choosing Dell Business Laptops, we did look at Lenovo. We mainly tried Lenovo, but Dell was what fit us best.

On a scale from one to ten, I would rate Dell Business Laptops an eight.

I chose that number because there are things that can still be improved. It’s not perfect. Honestly, the price issue affects me a lot.

The advice I would give to others who are thinking about using Dell Business Laptops is to choose a model that makes sense, preferably with more RAM, at least 16 GB, and, depending on the processes that will be run, storage of at least a 512 GB SSD. Speaking corporately, it has to be that way. There’s no point in buying 8 GB of RAM because it won’t cope.

We use T-Cloud as our cloud provider.

Private Cloud

Other

In my role with IT procurement, I have standards for PCs that we purchase, including laptops for developers that are more progressive, and laptops for office use. I receive many requests from projects asking me to help them identify their needs and recommend the right products they should buy. I contact Dell, Rubix, HP, and other companies to request prices. Then I maintain contact with the project to understand their preferences, and we begin negotiating on price when possible. With HP, we cannot negotiate because they have fixed prices for Elbit, but with Dell Business Laptops, there is space for price negotiations.

The specific challenges I was trying to address when I chose Dell Business Laptops are related to these procurement needs.

When selecting laptops for my company, delivery time is a critical factor. If we need something urgent, Dell usually has storage available locally and can supply faster, which is one of my top priorities because many requests are urgent. For HP, delivery takes more time and can sometimes take a couple of months. Price is important as well; if the amount is small, we can be more flexible, but if there is a big difference in price, we go with the lower price. Specifications are also important, and usually both vendors have similar specs. What I appreciate about Dell Business Laptops is their reliability.

Within the laptops themselves, I do not see any specific features that have helped us in terms of functionality.

The security features align with my organization's needs; they deliver what we require, and we definitely do not have problems with security. We have specific definitions that prevent us from buying computers from Chinese companies or computers with Chinese components, which is a concern. In this regard, we do not have any problem with Dell, so we cannot buy Lenovo and must stick with the larger companies.

There is nothing about Dell Business Laptops that I think could be improved or additional features I would like to see in their next release; I think they are doing a great job.

Since deploying Dell Business Laptops, everything has been excellent; the only issue I encountered is that they use NVMe storage, and the longer storage capacity does not fit. Until now, what I was buying is the longer one, and now I had to replace the storage for some users because the longer one did not fit. There is space, but it is not adequate.

My company has been using Dell Business Laptops for years, even longer. I can say that we started buying more from Dell from the beginning of the year because we had problems with shipment from HP, so we started using more Dell. It also depends on the division; Elbit usually purchases more from HP traditionally, but now we are starting to shift somewhat.

I buy everything in terms of the PC line that I would be reviewing.

To another IT buyer debating whether to choose Dell, I think if reliability is more important to them, if the employees take the computers with them and do not just keep them in the office, and if they are more hybrid and need to take them overseas for business trips, I would go with Dell in this case. For HP, for example, I had my HP in a bag and dropped the bag one meter, and it already bent a bit; the case is delicate.

My rating for Dell Business Laptops is eight out of ten.

In our organization, we are not a lot of remote workers; we are more on-location, similar to the US Air Force.

A big reason we use Dell Business Laptops is for our secure internet, which means we get them specially made with no Wi-Fi, no Bluetooth, and no camera, so they can go in secure areas and be perfectly compliant. That is the big one.

Since switching to these laptops, our end users experience that they run better than our HP counterparts. Our HPs are always breaking down, and our Dells do not really break down that much at all, so that would be the biggest advantage for us.

I believe Dell Business Laptops can be improved by renovating the touchpad. I am tired of the little square in the middle; I feel we should do a whole bottom strip so you do not have to be in that one spot. When you are in that one spot, you then have to click. I would like to have that expanded a little bit.

I know the Air Force has been using Dell for a lot of years, probably over twenty.

The reason we choose Dell Business Laptops over the other brands we were considering before is mainly using the zero clients to eliminate the need for customer support and keep security and everything centralized. Since they use all those, we figured we would try some laptops because we do have a bunch of laptops still.

When selecting laptops for the organization, my top priorities are security, number one and the big one, ease of use for the user, and the most features we can have.

Overall, I sum up my experience with Dell Business Laptops as great; from those zero clients to the laptops to this conference, you cannot beat it.

That works as well as it can with government software, and it works well.

If I were recommending Dell Business Laptops to a peer, I would say it is a great company with great reliable machines, and you cannot go wrong.

I would rate my overall experience with Dell Business Laptops as 9.2 out of 10.

On-premises

Dell Business Laptops comprises almost all of the computers in my organization, as the whole machine fleet consists of Dell laptops.

My team uses these laptops in day-to-day work for corporate use, spreadsheets, Power BI, and also for editing tasks such as Aurora.

Dell Business Laptops has had a positive impact on my organization through standardization, enabling me to create computer profiles according to employees' usage and roles.

This standardization has brought advantages in terms of productivity, cost reduction, and ease of maintenance. I perceive this impact on a daily basis as easier maintenance because of Dell's ProSupport services and warranty. We have made significant progress because for any request, Dell provides on-site support, which is excellent.

The best features that Dell Business Laptops offers are the integration with Microsoft products and mobility.

Regarding how the integration with Microsoft products makes my team's work easier, these are small computers but they have great components. Sometimes we need more configurations and better performance, as in Aurora's case, and Dell Business Laptops delivers that while being a smaller machine. Regarding mobility, the whole ecosystem aspect and the use of integrated Copilot help a lot.

Regarding the AI features of Dell Business Laptops, we do not use them much in our day-to-day operations. Even without using the AI features frequently, I think they are good regarding the accuracy and reliability of the results.

Dell Business Laptops could be improved in terms of the chassis, as we have encountered many problems with the laptop chassis.

I have been using Dell Business Laptops for three years.

On a scale from one to ten, I would rate Dell Business Laptops an eight because of the chassis.

I chose that specific number because I do not think a lower score is justified. The service is very good, but I did not give a higher score precisely because of the construction of the laptop chassis.

My advice to other people considering using Dell Business Laptops is that they are an excellent option, with just a caveat regarding the physical structure. Apart from that, Dell Business Laptops delivers, and we almost never have systemic problems.

On-premises

Microsoft Azure

The specific challenge we were trying to address when we chose Dell Business Laptops for our organization was ease of use. My top priorities when selecting laptops for my organization are price point and customer support.

The features I have found most valuable are mainly the ease of use of setting them up with people's current setups at the desk, with multiple monitors, and being able to quickly snap them in and out and take them when they need to go home.

Dell Business Laptops have supported my organization's hybrid workforce greatly. With COVID and everything, we actually pushed work from home, and most people were not used to that, so it was much easier to simply provide a laptop and have them go.

The specific results or improvements my end users have experienced since switching to Dell Business Laptops is ease of use.

Dell Business Laptops can be improved with more ports for everything. Many people prefer to use two or three monitors, so more ports for everything would be helpful.

I have been working in my current field for twenty years.

If I were recommending Dell Business Laptops to a peer, I would say the ease of use and price point are significant factors, as it can work with you depending on how you are getting it and bulk sales. I would tell another IT leader or buyer who is on the fence about choosing Dell Business Laptops for a commercial fleet to talk to their customer support and see what happens.

I cannot share any measurable outcomes since deploying Dell Business Laptops, such as cost savings or satisfaction scores, but usually people are surprised at how quickly the switchover goes.

What made me choose Dell over any other brands I was considering was the price point and working with the military.

For anybody who has never used Dell Business Laptops and they are having trouble, customer support is huge. Being able to call them and having that person to help you out when you have an issue is important, and it is not waiting for hours; they are ready to go at all times. I would rate this review as a seven out of ten.

When we chose Dell Business Laptops for our organization, we were trying to address specific challenges and needs for better support. Dell offered the best support when we were evaluating models.

The best local support and the premium feel that we were trying to give to end users without restricting them were key factors in our decision.

I cannot share specific results or improvements that our end users have experienced since switching to Dell Business Laptops because they have been on them for so long.

The features I find most valuable about Dell Business Laptops in general are difficult to isolate because you will find many similarities between all the different companies.

They do market well when they want to advertise their Copilot+ PCs.

Regarding the security features of Dell Business Laptops, the Secure BIOS is definitely a nice one, and I appreciate seeing the warnings when you boot it up and it does not seem familiar, as it lets you know the changes that are being made.

For any of the other internal features, we are going with a third-party vendor for our support, which is more annoying.

I think that Dell Business Laptops could be improved in certain areas. The new line has come out much better.

In comparison between the Dell Pro Plus versus the new Dell Pro 5 series, the new 5 series has significantly better input/output options.

They have reduced the thinness of the machine, which is great because people did complain about that. Dell is taking a step in the right direction.

I have been using Dell Business Laptops in my organization since 2018. I was in a different position at the time, and based on some of the models we have seen, this dates back to at least 2012.

The problem I describe is the Premier site being down, which is pointed out as a known issue and represents growing pains of moving to a new system.

I evaluate Dell Business Laptops for supporting our hybrid workforce and it has been good. I have had to summon techs to people that were working offsite at a conference in Vegas, so it has been very flexible with that.

My only complaints with the support are that it goes through another third-party vendor, and you can get some hit-and-miss opportunities with the TechDirect platform.

We chose Dell Business Laptops over other brands we might have considered because we do have some Macs in the environment, especially because we deal with creatives.

Ultimately, Dell had the best service packages in comparison with brands that I evaluated, such as Lenovo, which required dealing with much more shipping of laptops out versus ProSupport coming to the office.

I rate Dell Business Laptops overall as a solid eight and a half on a scale of one to ten, with one being worst and ten being best.

If I were recommending Dell Business Laptops to a peer, I would say to look for your best cost point available and find what fits your needs, whether it is AMD or Intel or whatever goes on inside of Dell infrastructure. My overall rating for Dell Business Laptops is 8.5 out of 10.

Different users have different objectives for Dell Business Laptops. Managers typically use them for presentations, building dashboards, creating decks or documents, and managing project files. High-level consultants might need them to build proof of concept solutions for the platforms they are working on. More senior management staff probably use them combined with AI to gather information. I would use Dell Business Laptops primarily for presentation purposes and to update profiles and data.

Dell Business Laptops positively impact my organization in many ways, including assistance with presentations, conducting research, performing queries, building customer profiles, and analyzing the supply chain network, among other tasks.

Dell Business Laptops offer several best features that include stability, portability, and durability. The stability of Dell Business Laptops is remarkable; they hardly crash. The hinges are very stable and will not break easily. Certain firmware does not require constant updates, unlike some other brands such as Lenovo and MSI. A combination of stability, flexibility, and portability is what makes Dell Business Laptops great.

Dell Business Laptops can be used to enhance business portfolios by using AI to provide suggestions, recommendations, or solutions to existing issues or proposals. This would be a valuable use case if achieved, progressing from, for example, a five-year business plan that is pursued with different diverse customers.

To improve Dell Business Laptops, I suggest adding features such as holographic projections for presentations, eliminating the need for a projector or a screen. Another improvement could be providing access to different free software and perhaps a built-in AI solution similar to those offered by OpenAI, ChatGPT, Gemini, or Deepseek.

Regarding Dell Business Laptops' AI capabilities, I believe there is potential for improvement in governance and security. Dell could do much better by providing analysis and recommendations on how laptops should be managed instead of requiring users to figure everything out independently.

I have been working in my current field for more than twenty years, starting from software development and progressing through project management, customer success management, and field engineering with a variety of diverse projects.

Stability in Dell Business Laptops is important for managers and senior management staff, especially when getting deals done and making presentations. Durability results in fewer problems for the IT department, meaning fewer resources are required to manage all these laptops. If users can handle them themselves, this leads to lower costs and significant overall cost savings.

In terms of positive outcomes from using Dell Business Laptops, productivity is reflected in cost savings, which is most important. The amount of time saved can vary from a few weeks to a few days or even hours for some managers when making presentations, creating documents, and transitioning between systems due to their portability. Using Dell Business Laptops results in fewer issues while handling day-to-day tasks.

Concerning the accuracy and reliability of output from Dell Business Laptops' AI capabilities, I would say they are quite precise, but there is room for enhancement in how the technology functions as a whole. Overall, this would help the company, the group, and individuals. I would rate this review as a nine out of ten.

Hybrid Cloud

Other