No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer2902827 - PeerSpot reviewer
Colaborador at a university with 10,001+ employees
Real User
Top 20
Sep 25, 2026
Efficient laptops have doubled our research output and support flexible lab work everywhere
Pros and Cons
  • "A concrete result I have noticed in productivity and efficiency since I started using Dell Business Laptops is that our efficiency in terms of papers published throughout the year went from around eight papers to 16 per year."
  • "I think Dell Business Laptops could improve by offering better prices."

What is our primary use case?

Dell Business Laptops is vital to our organization as we use it for everything. The devices are very useful, very powerful, and generally cause us almost no problems. It is the main platform on which we conduct our computing.

A specific example of a task in which Dell Business Laptops has been especially useful in the laboratory is that we have a computer dedicated to maintaining our inventory, managing all lab information, and hosting meetings and webinars. Basically, everything related to IT we do through Dell Business Laptops.

How has it helped my organization?

Dell Business Laptops has positively impacted my organization by speeding up processes that used to take us a lot of time.

A concrete result I have noticed in productivity and efficiency since I started using Dell Business Laptops is that our efficiency in terms of papers published throughout the year went from around eight papers to 16 per year. This practically doubled our output.

What is most valuable?

The best features offered by Dell Business Laptops are the power and the versatility.

Regarding the power and versatility, these features have directly benefited my team and the lab's operations because before we had computers that were very slow and would freeze all the time, which made it really hard for us to work. The power of Dell Business Laptops has really helped us speed up research, speed up processes, and work comfortably. The versatility is that since they are laptops, we can take them everywhere.

What needs improvement?

I think Dell Business Laptops could improve by offering better prices.

Buyer's Guide
Dell Business Laptops
September 2026
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell Business Laptops in my organization for three years.

What do I think about the stability of the solution?

I consider Dell Business Laptops to be a stable solution.

What do I think about the scalability of the solution?

I would rate the scalability of Dell Business Laptops as good. It has allowed us to adapt to new capabilities easily.

Which solution did I use previously and why did I switch?

Before using Dell Business Laptops, I was using an HP computer. We decided to change because it was too slow and no longer met the lab's needs.

What was our ROI?

A measurable result such as cost savings and productivity improvements since implementing Dell Business Laptops is that productivity doubled.

I have seen a return on investment as tasks take half the time.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, implementation costs, and licensing of Dell Business Laptops is good.

Which other solutions did I evaluate?

Before choosing Dell Business Laptops, I did not evaluate other options.

What other advice do I have?

My advice to others who are considering Dell Business Laptops is that they should go ahead and purchase it as it is a good product. I would rate this review as a 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 25, 2026
Flag as inappropriate
PeerSpot user
reviewer2897256 - PeerSpot reviewer
Infrastructure Manager at a tech services company with 1,001-5,000 employees
Real User
Top 20
Sep 9, 2026
Reliable work laptops have improved billing, remote support, and reduced downtime
Pros and Cons
  • "Since using Dell Business Laptops, I have noticed specific improvements such as lesser downtime and better repairing costs compared to other laptop providers."
  • "Dell Business Laptops can be improved further by making changes to the trackpad because sometimes when I hold the laptop in my hands, the trackpad continuously clicks different places on the screen, which interrupts my work while moving."

What is our primary use case?

My main use case for Dell Business Laptops is that I typically use them for billing purposes, doing support, and other BAU activities related to IT.

A quick specific example of how I use Dell Business Laptops for billing or IT support includes taking remote control of the servers, SSH, RDP connections, connecting network devices through terminal port, and using Outlook, MS Teams, and other business applications to manage incidents and changes.

How has it helped my organization?

Since using Dell Business Laptops, I have noticed specific improvements such as lesser downtime and better repairing costs compared to other laptop providers.

Dell Business Laptops have impacted my organization positively because they have fewer issues with the hardware, and they help save costs for the company on the AMC and repairs.

Since switching to Dell Business Laptops, my end users have experienced cost savings and satisfaction.

What is most valuable?

Dell Business Laptops provide more effective and faster processing for AI models and for preparing attractive presentations for senior management, and they also result in quicker network response times.

What needs improvement?

Dell Business Laptops can be improved further by making changes to the trackpad because sometimes when I hold the laptop in my hands, the trackpad continuously clicks different places on the screen, which interrupts my work while moving.

I would add that the screen could be improved with a faster refresh rate and touch screens, which can further enhance work response.

For how long have I used the solution?

I have been using Dell Business Laptops for almost four years.

How are customer service and support?

Dell Business Laptops are cheaper, have better performance, and the reliability of the hardware from Dell is good, and the service is also good.

What other advice do I have?

I am currently using the 3620 model of Dell Business Laptops.

When I chose Dell Business Laptops for my organization, there were not specific challenges, but the performance, price, and quality of the hardware, which has fewer issues or lower chances of getting damaged, were important.

My advice for others considering using Dell Business Laptops would be based on the end users' needs, as it really depends on what end users are actually looking for based on their roles.

On the security features of Dell Business Laptops, I think the security is almost the same in all laptops, with TPM 2 and other features that are supported in others, so it is difficult to say what is special about Dell Business Laptops.

Regarding Dell Business Laptops's AI capabilities, I have never used them, so it is difficult for me to say definitively. However, I think the accuracy and reliability of output from Dell Business Laptops AI capabilities are excellent.

To convince a friend about Dell Business Laptops, I would say that they are cheaper, have better performance, and the reliability of the hardware from Dell is good, and the service is also good.

I would rate this product nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
Flag as inappropriate
PeerSpot user
Buyer's Guide
Dell Business Laptops
September 2026
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
reviewer2889588 - PeerSpot reviewer
CEO and Lead Computer Technician
Real User
Top 20
Aug 20, 2026
Reliable business laptops have improved productivity and support secure virtual machine work
Pros and Cons
  • "Dell Business Laptops have positively impacted my organization, and I have noticed improvements in productivity and reliability since using them, though this depends on the configuration of the laptop."
  • "I do wish that Dell Business Laptops' lowest tier of laptops had slightly better build quality."

What is our primary use case?

I typically use Dell Business Laptops for cloud computing, managing other people's accounts, and user administration. I also use Dell Business Laptops for a personal project and to run virtual machines, given that they have enough RAM.

How has it helped my organization?

Dell Business Laptops have positively impacted my organization, and I have noticed improvements in productivity and reliability since using them, though this depends on the configuration of the laptop.

What is most valuable?

My experience with performance while running virtual machines has been good with no challenges, as it really depends on the configuration of the laptop. The build quality of Dell Business Laptops is very good.

In my opinion, the best features that Dell Business Laptops offer definitely include build quality, and there are business laptops that are suited specifically for business and security. The build quality of Dell Business Laptops impacts my day-to-day work positively as it is much sturdier than that of a consumer laptop.

The business security features I have noticed include a fingerprint sensor and a card reader. Regarding Dell Business Laptops' AI capabilities, I think its governance and security are good, as it definitely has Windows Defender on it. Some business laptops have security features such as a card reader, fingerprint scanner, and Windows Hello.

What needs improvement?

I do wish that Dell Business Laptops' lowest tier of laptops had slightly better build quality.

For how long have I used the solution?

I have been using Dell Business Laptops for almost a year now, really most of my life.

What do I think about the stability of the solution?

What it depends on is definitely the configuration, mainly how much RAM or what kind of processor that it has. What I appreciate about Dell Business Laptops is that it is very simple to work on. If something goes wrong, the components in the laptop are replaceable very easily.

What other advice do I have?

On a scale of one to ten, I would rate Dell Business Laptops an eight. I give Dell Business Laptops an eight out of ten because they are great, but they are not perfect. I do not use the AI on my Dell Business Laptops, so I have not noticed anything in particular when using AI-driven features or tools.

In terms of my role and responsibilities when it comes to IT procurement, I can resell laptops. My advice for others looking into using Dell Business Laptops is to look for one that has at least eight to sixteen gigabytes of RAM to meet Windows 11 eligible requirements and have at least an eighth generation processor. I have given Dell Business Laptops an overall rating of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 20, 2026
Flag as inappropriate
PeerSpot user
Knowledge Of Management at United States Air Force
Real User
Top 20
May 20, 2026
User-friendly laptops have supported hybrid work and have simplified everyday connectivity
Pros and Cons
  • "My experience with Dell Business Laptops is that they are awesome and always my go-to choice."

    What is our primary use case?

    I don't select laptops for my organization; I work on them. The specific challenge I was trying to address when I chose Dell Business Laptops for my organization was connectivity.

    What is most valuable?

    Dell Business Laptops run all Word products and Microsoft products effectively. The features that have impacted my team and organization are the user-friendly aspect of the laptops.

    Dell Business Laptops have supported my organization's hybrid workforces.

    What needs improvement?

    The touchscreen aspects of Dell Business Laptops are what I appreciate more since I work in a car.

    For how long have I used the solution?

    I have been working in my current field for five years after I switched careers.

    Which solution did I use previously and why did I switch?

    Dell was the best option and the most user-friendly choice when I selected it over other brands I was considering.

    What was our ROI?

    The measurable outcomes since deploying Dell Business Laptops are that it is what everybody is used to working on. It is what we grew up using in high school and elementary school. Dell Business Laptops are what we have always used, so it is easy to work on.

    What other advice do I have?

    If I were recommending Dell Business Laptops to a peer, I would say it is user-friendly.

    For another IT buyer that is on the fence about using Dell Business Laptops for their commercial fleet, I would say it is probably the best option available because I prefer it over Apple, which is too hard and does not integrate as well with everything.

    My experience with Dell Business Laptops is that they are awesome and always my go-to choice.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 20, 2026
    Flag as inappropriate
    PeerSpot user
    reviewer2827155 - PeerSpot reviewer
    Director Of Network Services And Security at a legal firm with 1,001-5,000 employees
    Real User
    Top 5
    Apr 23, 2026
    Reliable business laptops have supported secure remote work and simplified daily deployment
    Pros and Cons
    • "Dell Business Laptops are a good product with a long lifespan and reliability."
    • "To improve Dell Business Laptops, I suggest reducing the weight, improving battery life, and reducing the cost."

    What is our primary use case?

    Dell Business Laptops are deployed to our remote workers or workers that prefer a laptop over a desktop. My main use case involves carrying my Dell Latitude home after work and bringing it in the morning to plug in and get on the network. This is a pretty standard use case in our organization.

    Dell Business Laptops are deployed in my organization on-premises, and we use the Latitude series. I am utilizing the security features such as TPM chips and BIOS-level protections on Dell Business Laptops. These features improve our security posture.

    I would describe the ease of integrating Dell Business Laptops with my existing IT infrastructure as straightforward. We build an image, deploy it to the laptops, and that is the end of it. We have an expectation that we can get three or four years out of them, and we meet that goal.

    What is most valuable?

    The best features Dell Business Laptops offer include reliability, good battery life, good performance, and durability. Dell Business Laptops have impacted my organization positively by providing us a quality product that we know we can rely on at a reasonable price.

    What needs improvement?

    To improve Dell Business Laptops, I suggest reducing the weight, improving battery life, and reducing the cost.

    For how long have I used the solution?

    I have been using Dell Business Laptops for over twenty years

    What do I think about the stability of the solution?

    Dell Business Laptops are stable.

    What do I think about the scalability of the solution?

    They are not scalable devices. You just buy more when you need more.

    How are customer service and support?

    My impression of the ProSupport service provided with Dell Business Laptops is that we seldom use it, but when we have had to call in, it has been good. My experience with customer support is that when we have had to call in, which is not very often, it has been good.

    Which solution did I use previously and why did I switch?

    They had HP laptops here prior to my arrival. I had a history with Dell, so when it came time for a refresh, I brought Dell in.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was positive. There was no setup cost. Pricing was as expected, always more than you want to pay. There is no licensing associated with it.

    Which other solutions did I evaluate?

    We did not evaluate other options before choosing Dell Business Laptops.

    What other advice do I have?

    For us, all those components coming together matter to us. Dell Business Laptops allow for easy management by IT staff, though that is more operating system and software specific. Dell Business Laptops are a good product with a long lifespan and reliability. I have had great success using them and the prices are on par with other manufacturers. I recommend Dell Business Laptops as a quality product. I gave this review a rating of ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: Apr 23, 2026
    Flag as inappropriate
    PeerSpot user
    Analista de Planeación Estratégica at a construction company with 11-50 employees
    Real User
    Sep 25, 2026
    Battery life has supported long trips and current workflows run demanding automations smoothly
    Pros and Cons
    • "Dell Business Laptops have had a positive impact on my organization by helping a lot with delivery times."

      What is our primary use case?

      In my daily work, I mainly use Dell Business Laptops for analysis, to process information, and to process data, since that's what my position requires of me. They also offer very good battery life, which allows me to work without needing my charger.

      I work a lot with automations on Dell Business Laptops, specifically with extensions such as UI.Vision and other open-source programs. These programs require a lot of resources and a lot of capacity for handling information. So far, the laptop I currently have allows me to do my job without any problems, smoothly and, above all, without too many errors when processing information or in case there is some kind of crash or unexpected error from the system itself.

      What is most valuable?

      The best features that Dell Business Laptops offer are the battery, the screen, and the autonomy.

      Because of my job, I tend to travel a lot and many times that means not having access to a power outlet or an internet connection or source. I really appreciate that my Dell Business Laptop has a lot of autonomy, around 7 hours if I am using it at a medium to low level, and about 4 or 5 hours if we are talking about performance-heavy use, with AI programs, automation programs, and multitasking.

      Dell Business Laptops have had a positive impact on my organization by helping a lot with delivery times. They also help by not depending so much on an external department to help us with troubleshooting certain hardware-related problems. Since Dell Business Laptops are completely new devices, they do not require a lot of capacity or performance. Just by having a great processor and great capacity, they allow us to speed up our work and be more punctual with delivery times without unexpected errors or crashes occurring.

      What needs improvement?

      So far, I do not think there is anything more that Dell Business Laptops could improve beyond what they already offer. I would like to see native integration with AI, with some AI agents such as Claude or Gemini in future versions of Dell Business Laptops.

      For how long have I used the solution?

      Around a year.

      What do I think about the stability of the solution?

      I consider Dell Business Laptops a stable solution.

      What do I think about the scalability of the solution?

      The scalability of Dell Business Laptops is accessible.

      How are customer service and support?

      I would rate Dell Business Laptops' customer support a 10.

      Which solution did I use previously and why did I switch?

      I was not using any other solution before Dell Business Laptops.

      How was the initial setup?

      Dell Business Laptops are deployed in our organization using a private cloud.

      What about the implementation team?

      I do not have direct influence in selecting or purchasing tools such as Dell Business Laptops, but I do have a say in what is chosen. Mainly, they ask us for a consensus on whether it is a technology that can help us and especially how it can support us in our day-to-day work performance.

      What was our ROI?

      There has been a return on investment because we have stopped depending on certain programs and certain licenses, so there has been money saved.

      What's my experience with pricing, setup cost, and licensing?

      My experience with the price, configuration costs, and licensing of Dell Business Laptops was relatively quick. The approximate cost was about 600 to 750 dollars per device, and with licenses it was under 850 dollars, so I think it was a fair price for everything they offered us.

      Which other solutions did I evaluate?

      Before choosing Dell Business Laptops, I considered other options such as Mac. I chose Dell instead of other brands I was considering because of the price and cost-benefit ratio.

      What other advice do I have?

      There are no additional comments about Dell Business Laptops beyond the sections covered. I would rate this review a 9 overall.

      Which deployment model are you using for this solution?

      Private Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Sep 25, 2026
      Flag as inappropriate
      PeerSpot user
      CTO at a security firm with 51-200 employees
      Real User
      Top 20
      Jun 2, 2026
      Standardized laptops have provided secure hybrid work and now support growing AI development needs
      Pros and Cons
      • "Since switching to Dell Business Laptops, the specific results or improvements our end users have experienced include, especially from an IT organization standpoint, consistency; many threats have to be dealt with from a cyber standpoint, onboarding, outboarding, and more, so being able to have a common set of tooling and a common set of hardware that you could trust and depend on is what is important."

        What is our primary use case?

        When we chose Dell Business Laptops for our organization, we were trying to address the need to have an enterprise level kind of configuration scale and maintenance.

        From a technical standpoint, as we begin to invest more from an AI perspective, we are looking for additional performance capabilities to support any AI workload that we want to put on them, especially as we are doing more development with agents, and we want to make sure our teams have the best tools available for that.

        What is most valuable?

        Our top priorities when selecting laptops for our organization are to make sure that we have a smooth onboarding experience, and now with new AI type of tools, we want to ensure that we are effectively communicating and setting up how they should be secure and how our department should use them.

        Dell Business Laptops support our organization's hybrid workforce because hybrid is important to us; we are global, and we need to travel, so the flexibility of the form factor makes it easy and helps us support that model, and having different performance options means that we can scale to what individual needs are.

        Since switching to Dell Business Laptops, the specific results or improvements our end users have experienced include, especially from an IT organization standpoint, consistency; many threats have to be dealt with from a cyber standpoint, onboarding, outboarding, and more, so being able to have a common set of tooling and a common set of hardware that you could trust and depend on is what is important.

        What needs improvement?

        In terms of how Dell Business Laptops can be improved, there is constantly a lot of change going on in the industry, so it is about staying on top of that, which I know Dell is making the investments in doing everything from an AI standpoint, and it will be from that aspect of it, just making sure that the flexibility is being designed so those types of tooling can be adopted quickly.

        For how long have I used the solution?

        Our organization has been using Dell Business Laptops for around fifteen years.

        What other advice do I have?

        We chose Dell Business Laptops over other brands we were considering because of a strong partnership with Dell, and we also utilize Dell from our business standpoint and from our OEM agreement, so we support our partners.

        If I were given advice to share to a peer that is considering Dell Business Laptops, the strongest thing I would say is that we have not had any issues with them.

        At this time, I do not know which models we are using, but we use a full fleet of a bunch of them.

        I would give this review a rating of 9.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: Jun 2, 2026
        Flag as inappropriate
        PeerSpot user
        reviewer2830623 - PeerSpot reviewer
        Technology Specialist at a insurance company with 201-500 employees
        Real User
        Top 20
        Apr 27, 2026
        Reliable laptops have improved mobility and productivity while reducing device replacement costs
        Pros and Cons
        • "Dell Business Laptops have definitely made people more productive in my organization."
        • "The only thing I would improve on Dell Business Laptops is that the casing is very easy to scratch, particularly on the Latitude ones and the Pros."

        What is our primary use case?

        My main use case for Dell Business Laptops in my organization is for any employee. We used to only give laptops to employees who traveled and desktops to remote employees, but employees loved the laptops so much with the mobility that it is the only thing we issue now.

        A quick specific example of how someone in my company uses Dell Business Laptops day-to-day is that people here use them to take calls, handle anything in their workflow, check emails, and take meetings. I use mine to run scripts, connect to people's devices, and help troubleshoot.

        What is most valuable?

        The best features Dell Business Laptops offers are the build quality, the keyboard backlighting, and the reliability. They look good. I think Dell makes the best looking laptops apart from Apple.

        Dell Business Laptops have definitely made people more productive in my organization. They have helped us save money by not having to replace people's devices as much.

        When I say people are more productive, I can say we have definitely saved upwards of fifty thousand dollars.

        The specific results or improvements my end users have experienced since switching to these Dell laptops include more productivity, better battery life, cooler computers, and quicker computers.

        What needs improvement?

        The only thing I would improve on Dell Business Laptops is that the casing is very easy to scratch, particularly on the Latitude ones and the Pros. I would suggest adding a thick cover or a coating that is resistant to scratching.

        For how long have I used the solution?

        I have been working in my current field for two and a half years.

        Which solution did I use previously and why did I switch?

        I want to add that we have been using Dell Business Laptops since I started working here. The company we merged with used HP laptops, and I noticed that Dell Business Laptops had much better longevity than the HPs did. The difference was night and day.

        Which other solutions did I evaluate?

        I chose Dell over the other brands I was considering because I was familiar with them.

        What other advice do I have?

        The only advice I would give to others looking into using Dell Business Laptops is that it is a good switch and they should move forward.

        Dell Business Laptops are deployed in my organization on-premises as physical equipment on site.

        I purchased Dell Business Laptops through another vendor.

        I can share that the security features of Dell Business Laptops are very secure and do enough for our organization.

        The keyboard backlighting does not really make a difference in my workflow, but it makes typing more engaging and makes work a little less boring.

        I rate Dell Business Laptops a nine because they are good.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
        Last updated: Apr 27, 2026
        Flag as inappropriate
        PeerSpot user
        reviewer2827005 - PeerSpot reviewer
        IT Manager at a computer software company with 201-500 employees
        Real User
        Top 20
        Apr 23, 2026
        Consistent business laptops have simplified IT management and supported long-term durability
        Pros and Cons
        • "Dell Business Laptops have positively impacted my organization as they give us a consistent laptop for people that work in the company."
        • "I don't think I have seen a return on investment."

        What is our primary use case?

        My main use case for Dell Business Laptops is employee usage, web calls, email, and basic business applications.

        My team is IT, so we use Dell Business Laptops mostly for IT usage, whether that's logging into specific MDM or patch management systems or troubleshooting users' computers.

        We also use Dell Business Laptops for video calls, so using the webcam as a main function as well as external monitors.

        What is most valuable?

        The best features Dell Business Laptops offer are toughness, rigidity, long-lasting durability, and I appreciate the touch screen.

        These features help my team in day-to-day work because we don't have to replace devices as often since they last longer. The touch screen is always a nice way to provide input on the computer instead of relying on the touchpad or the mouse and keyboard.

        Dell Business Laptops have positively impacted my organization as they give us a consistent laptop for people that work in the company. I can always go to Dell and expect to get a certain product for good pricing directly through the Premier page. That consistency and pricing have benefited my team and organization by making it easy to budget replacements and purchase new computers for either new hires or for replacing devices.

        What needs improvement?

        The fingerprint reader should work better than it currently does; it's constantly having to remap a finger or simply doesn't work. I also believe that the webcam should be higher quality by now.

        Dell Business Laptops can be improved by increasing the accuracy of the fingerprint reader, increasing the quality of the webcam, and creating a more lightweight footprint or a more aluminum-based footprint, similar to the new XPS line that you offer.

        For how long have I used the solution?

        I have been using Dell Business Laptops for over 10 years.

        What do I think about the stability of the solution?

        Dell Business Laptops are stable.

        What do I think about the scalability of the solution?

        Dell Business Laptop's scalability is fine; we have no issues with the units we have and I'm confident we'll still be able to purchase them in the future.

        How are customer service and support?

        The customer support is great; it's easy to get a hold of and easy to replace devices or get them fixed.

        I would rate the customer support a nine on a scale of one to ten.

        Which solution did I use previously and why did I switch?

        I have always used Dell; I did not previously use a different solution.

        How was the initial setup?

        I describe the ease of integrating Dell Business Laptops with my existing IT infrastructure as the same. We've been using Dell laptops and Dell computers for a very long time now, so there's really not an issue adding them into the work environment.

        What about the implementation team?

        Dell Business Laptops allow for easy management by IT staff. There's nothing specific because the MDM manages all the settings, permissions, and policies on the computers. Really, it's more of the operating system that allows for this integration, not so much the laptop itself.

        What was our ROI?

        I don't think I have seen a return on investment.

        What's my experience with pricing, setup cost, and licensing?

        My experience with pricing, setup cost, and licensing is fine; there's an increase in the pricing, but that has nothing to do with Dell specifically. That's more of the market and the costs and the AI creation that's happening.

        Which other solutions did I evaluate?

        I evaluated Lenovo and HP before choosing Dell Business Laptops.

        What other advice do I have?

        I would rate Dell Business Laptops a nine on a scale of one to ten.

        I choose a nine because nothing is perfect. There's always room for improvements, but overall, it's a good product that does exactly what it's expected to do.

        My advice to others looking into using Dell Business Laptops is that Dell has been around for a really long time. They're a trusted creator of computers and I think their support is equally satisfying. My overall review rating for Dell Business Laptops is nine.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
        Last updated: Apr 23, 2026
        Flag as inappropriate
        PeerSpot user
        Windows server administrators at a energy/utilities company with 1,001-5,000 employees
        Real User
        Top 20
        Sep 15, 2026
        Streamlined daily work has reduced setup time and supports secure biometric access
        Pros and Cons
        • "Dell Business Laptops have positively impacted my organization through simplicity of setup and straightforwardness, given that the devices are close iterations to one another and have similar chips and drivers, making management and setup convenient pre-user and post-use."
        • "Another aspect to improve would be that RAM consumption is quite high; the standard 16 gigabytes do not tend to be enough for medium use of the device when there are many browsers open and applications, especially Office 365, which consume quite a bit, particularly Microsoft Teams lately, causing RAM to become a bottleneck that slows down everything or freezes the device."

        What is our primary use case?

        My main use case for Dell Business Laptops is for day-to-day tasks. In my day-to-day work, I use Dell Business Laptops for office applications, Citrix Workspace, writing PowerShell scripts, using Copilot, browsing, and accessing any other enterprise applications.

        What is most valuable?

        The best features that Dell Business Laptops offer are biometrics and the design of the actual device. What stands out to me about the biometric features and design is its speed, reaction, and how well it detects.

        Dell Business Laptops have positively impacted my organization through simplicity of setup and straightforwardness, given that the devices are close iterations to one another and have similar chips and drivers, making management and setup convenient pre-user and post-use.

        The simplicity in setup and management has affected my team and my work significantly, as automation, Autopilot automation, and linking Dell API for registering hardware devices come in handy because it shaves off a lot of time for the service desk on setting up and configuring devices, alleviating pressure and downtime for devices that have faults.

        What needs improvement?

        I would note that face recognition is always short distance-wise, so I have to sit closer than one might be comfortable with; that is something to improve. Dell Business Laptops could be improved in terms of biometrics, as fingerprint recognition could be faster and work more seamlessly with Windows; on a fresh hibernation startup, it takes a good minute to kick in and come into effect, and face recognition could benefit from improved distance when recognizing faces, as many devices are used on stands, making them further away from the user.

        Another aspect to improve would be that RAM consumption is quite high; the standard 16 gigabytes do not tend to be enough for medium use of the device when there are many browsers open and applications, especially Office 365, which consume quite a bit, particularly Microsoft Teams lately, causing RAM to become a bottleneck that slows down everything or freezes the device.

        For how long have I used the solution?

        I have been using Dell Business Laptops for five years.

        What do I think about the stability of the solution?

        I find that Dell Business Laptops are stable for most light users, but some do run into problems.

        What do I think about the scalability of the solution?

        Dell Business Laptops handle increases in the number of users or devices in my organization well; they are easy to roll out to more employees as my company grows, especially with Azure InTune management, as they are fairly quick to roll out. We are also letting Dell register devices as they come during orders, making the rollout automated and more smooth and seamless.

        How are customer service and support?

        The customer support I have experienced has been good.

        Which solution did I use previously and why did I switch?

        We have not previously used a different solution; we have been using Dell laptops for a long time.

        How was the initial setup?

        In my organization, we deploy Dell Business Laptops using InTune and we utilize InTune Autopilot.

        What's my experience with pricing, setup cost, and licensing?

        My experience with pricing, setup cost, and licensing was smooth since we had a tender signed directly with Dell, which worked nicely.

        Which other solutions did I evaluate?

        Before choosing Dell Business Laptops, I evaluated other options, including HP laptops and Lenovos, which were on the board.

        What other advice do I have?

        My advice to others looking into using Dell Business Laptops is to define your needs and requirements and see if the devices tick those boxes. I would rate my experience with Dell Business Laptops as an 8 out of 10.

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Microsoft Azure
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: Sep 15, 2026
        Flag as inappropriate
        PeerSpot user
        Buyer's Guide
        Download our free Dell Business Laptops Report and get advice and tips from experienced pros sharing their opinions.
        Updated: September 2026
        Product Categories
        Business Laptops
        Buyer's Guide
        Download our free Dell Business Laptops Report and get advice and tips from experienced pros sharing their opinions.