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Vivek Katakam - PeerSpot reviewer
Data Solution engineering specialist at Telstra
Real User
Top 20
Sep 17, 2025
Has supported streamlined orchestration and simplified job deployment across projects
Pros and Cons
  • "The best features of Control-M are that it is easy to use; even a non-technical person can learn it in a couple of days with normal documentation and a few videos."
  • "The area that has room for improvement in Control-M is a better dashboard. For example, sometimes we have up to 100 Control-M jobs, and there is no dashboard to know how many jobs are in progress, completed, or waiting for files."

What is our primary use case?

My use case for Control-M is orchestration.

What is most valuable?

The best features of Control-M are that it is easy to use; even a non-technical person can learn it in a couple of days with normal documentation and a few videos. Just two days should be sufficient to pick it up. Users do not need to be technical to use the tool, and it is easy to implement and deploy.

Integrating Control-M with other technologies for DataOps and DevOps is easy; we export the jobs we create in a non-prod environment and, on the runtime, we know what variables need to be replaced, and we replace those variables to deploy to prod since Control-M is just an XML file, which is very easy to search and replace.

Control-M is extensively used in our projects. When we start a project and it becomes an enterprise tool, we are required to use it. If there are any failures, we can tag them with an incident, making it easy for maintenance, monitoring, tracking, and deployment since everything is in one place.

What needs improvement?

The area that has room for improvement in Control-M is a better dashboard. For example, sometimes we have up to 100 Control-M jobs, and there is no dashboard to know how many jobs are in progress, completed, or waiting for files. That requires us to create an additional dashboard on top of the Control-M metadata.

For how long have I used the solution?

I've been using Control-M since I started my career in data warehousing in 2011 or 2012 since there are more jobs, more tables, and more data loads in data warehousing.

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What do I think about the stability of the solution?

When it comes to stability, I would rate it as good, an eight out of ten.

What do I think about the scalability of the solution?

The scalability of Control-M is good; we create different servers for different projects instead of putting all jobs on one server, and I would rate scalability as an eight out of ten.

How are customer service and support?

The technical support from Control-M is good; I normally never ask the Control-M team for help as it hasn't gotten stuck for me, however, they are supportive, and I would rate it an eight out of ten.

Which solution did I use previously and why did I switch?

We have used different orchestration tools, however, I am not aware of the specific tools you mentioned.

How was the initial setup?

The deployment of the solution is easy.

What about the implementation team?

Regarding the duration of deployment, if everything is proper, I don't see a big challenge. Normally, it takes a day if you have the code ready and follow the process and checklist.

What was our ROI?

The return on investment seen with Control-M is significant; in my experience, we run more than 100 to 150 jobs a day, and to monitor those jobs, one or two people should be enough since it triggers emails for failures and allows us to view logs within Control-M itself.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the pricing of Control-M. I didn't get involved at the pricing level.

Which other solutions did I evaluate?

When comparing Control-M with other solutions, I see that everywhere, orchestration tools are simple, and while they come with basic monitoring and alerting functionalities, the decision to use Control-M often comes down to cost, licensing, and maintenance.

What other advice do I have?

My relationship with BMC is good. 

I recommend Control-M if there are no other tools available as it is easy to use, with easy maintenance and a centralized monitoring system, alerting system, and incident creation. 

Overall, I would rate Control-M an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Last updated: Sep 17, 2025
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IT Tech Infurstructure Engineer at CommonSpirit Health
Real User
Top 20
Feb 26, 2026
Workflow management has become highly reliable and has saved significant scheduling time
Pros and Cons
  • "I love Control-M's reliability and ease of use, as it is incredibly reliable with high stability, rarely having issues from an administrative standpoint, and it has drastically reduced scheduling time, taking only about five to ten minutes to add a new job to the workflow."
  • "One area that has room for improvement is support. Early on, support was fabulous, with efficient issue resolution processes. However, since approximately 2015, support has been lackluster, relying too much on email."

What is our primary use case?

My use case for Control-M includes file transfer and workload balancing, but it is mostly focused on workflow management.

What is most valuable?

I love Control-M's reliability and ease of use. It offers ease of adaptability for upgrades, and the GUI features have been enhanced for better readability. Their reporting improvements are notable, and they developed software that helps manage licensing effectively.

Control-M is incredibly reliable, rarely having issues from an administrative standpoint. The high stability means I am rarely surprised by problems. Additionally, time-saving is significant; previously, scheduling involved paper and took much longer. Control-M reduced the scheduling time drastically, taking only about five to ten minutes to add a new job to the workflow.

What needs improvement?

One area that has room for improvement is support. Early on, support was fabulous, with efficient issue resolution processes. However, since approximately 2015, support has been lackluster, relying too much on email. I would suggest a return to hands-on support engagement.

Aside from the support aspect, I cannot think of anything else that needs improvement.

For how long have I used the solution?

I started using Control-M in 2000.

What do I think about the stability of the solution?

Regarding stability, I would give Control-M a ten. Control-M is such a reliable piece of software. I rarely, if ever, have to do anything from an administrative point of view. When someone calls me with a Control-M problem, it surprises me as it is mostly stable.

What do I think about the scalability of the solution?

Control-M is scalable. The easiest way to express this is regarding licensing; as you are scaling up, you should keep up with your licensing. BMC does an annual review, and your account representative will reach out for a licensing software run that generates a report using all Control-M components.

How are customer service and support?

From one to ten, with ten being the best, I would rate their technical support about a seven.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Concerning Control-M, I previously started out with scheduling package software back in the old Uccel, which was bought by Computer Associates and called CA-7.

How was the initial setup?

Installing Control-M was really quite easy; you simply download it and do the installation. The biggest thing is the front-end work prior to installation, such as deciding which database you will use.

What about the implementation team?

My relationship with BMC is probably transactional. I rarely have to reach out to them.

The BMC service team could be better at being more involved in mapping out migration strategies, though they have a really good process called AMIGO that yields positive outcomes.

What was our ROI?

In terms of time savings with Control-M, I spend maybe thirty minutes a week, if that, on Control-M compared to other software products I have dealt with.

What's my experience with pricing, setup cost, and licensing?

I did not have much engagement in the pricing area.

Which other solutions did I evaluate?

Regarding other solutions, Redwood was the only one I was familiar with. I saw a demo on that before 2010 when management was looking at maybe replacing Control-M.

What other advice do I have?

Deployment is on a Windows platform in a high availability environment.

I would recommend Control-M to others looking to implement it, but it is essential to ensure it fits your environment, so doing a proof of concept is always beneficial.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 26, 2026
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Iain Airlie - PeerSpot reviewer
Senior Control-M Consultant at Ktsl
Video Review
Real User
Top 5
Nov 7, 2025
Superb GUI, Unified view across On-Prem & Cloud, improves support response time and enables proactive incident prevention
Pros and Cons
  • "Control-M supports my DataOps and DevOps initiatives by providing a single pane of glass to orchestrate and manage workflows across numerous systems."
  • "Pricing is often perceived as high, and the licensing model can be unclear."

What is our primary use case?

My main business use cases supported by Control-M involve working with healthcare, insurance, telecoms, and banking, both retail and investment, primarily to ensure things are working. Much of this is in regulated industries, so we have established the necessary processes and tools to ensure that Control-M code is properly controlled, allowing us to satisfy SOX audits and other similar regulatory requirements.

What is most valuable?

Host groups are one of the most valuable (and unrecognised) features in Control-M and allows you to make your code environment agnostic. They allow for load-balancing, simple scaling, and technology groupings. Control-M supports my DataOps and DevOps initiatives by providing a single pane of glass to orchestrate and manage workflows across numerous systems. With the integrations, I have access to all my on-prem and cloud-based applications, and I can write my own interfaces for systems that are no longer supported, such as managing Solaris machines which still run for some of my clients.

Control-M integrates with new or changing technologies within my DataOps or DevOps stack fairly easily. The BMC team consistently develops new integrations at a rate of two or three a month. If they have not already got an integration available, it is very straightforward for me to create one myself, even for older technology through agentless connections to unsupported systems.

Control-M enables new capabilities or business processes that were not previously possible. There is significant capability embedded in the tool, some of which is not immediately obvious. With some creative thinking, I can leverage these capabilities to improve performance and allow Control-M to handle much of the load balancing.

What needs improvement?

One key element where Control-M could be improved is in providing a better audit trail for converting from development through to test and then to production environments. The process can currently be done, but the XML version is difficult. JSON offers an easier approach and is going to be the standard moving forward, so some XML-related issues will resolve naturally. For those still on XML for source control, it is an ideal opportunity to review procedures within Control-M to ensure compliance.

For how long have I used the solution?

I joined JP Morgan in 2007, which introduced me to Control-M, and I have essentially been working with Control-M ever since then, marking 18 years this year.

What do I think about the stability of the solution?

The stability and reliability of Control-M in my experience is commendable; it simply works if set up correctly. Proper analysis of infrastructure requirements, source code control, and growth expectations should be carried out before commencing the migration. Once those factors are right, the conversion should run very smoothly. It is important that the conversion is carried out by a collaboration between teams that understand the old and new systems.

What do I think about the scalability of the solution?

Control-M orchestrates workloads across multiple environments quite easily. I find that the graphical interface is very user-friendly, and although I have traditionally used the desktop interface, the web interface in version 22 is now nearly as effective as the desktop.

My experience with pricing, setup costs, and licensing for Control-M raises interesting points. Pricing is often perceived as high, and the licensing model can be unclear. However, in the end, it is clear that I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.

Which solution did I use previously and why did I switch?

Regarding other solutions considered before selecting Control-M, I have seen conversions from Redwood and witnessed attempts to convert out of Control-M into a cheaper product. These attempts often ended in failure, leading to a reversion back to Control-M. Currently, I am looking at conversions from TWS into Control-M SaaS, and Axway into Control-M SaaS, along with several other potential conversions.

How was the initial setup?

With proper planning, setuo is straightforward.

What was our ROI?

The biggest return on investment I have experienced with Control-M is the reduction in support time. If I set things up correctly with appropriate alerting levels, my support team can proactively prevent incidents rather than waiting for something to go wrong. The most significant metric is the number of support tickets prevented, rather than the number of support tickets closed.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing for Control-M raises interesting points. Pricing is often perceived as high, and the licensing model can be unclear. However, in the end, it is clear that I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.

What other advice do I have?

When considering the overall experience with the migration processes of my customers, I find that if they approach the process with proper planning and due diligence, it typically goes very smoothly. A common mistake is trying to lift and drop what they had in another tool into Control-M without considering process differences, as the tools do not function the same way.

My advice to other companies considering Control-M is to conduct due diligence, examining not just initial costs but also ongoing expenses. It is essential to consider anticipated usage duration and growth patterns, as a correct setup facilitates easy growth, whereas a faulty setup complicates matters.

I would rate Control-M overall as a 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. BMC Premium Partners
Last updated: Nov 7, 2025
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Mallikarjuna KOTTHARI - PeerSpot reviewer
Senior Software Engineer at HSBC
Real User
Top 10
Sep 8, 2025
User-friendly scheduling facilitates market-wide batch job management across multiple regions
Pros and Cons
  • "Control-M is very easy to use; there shouldn't be any technical knowledge required for using Control-M, making it more user-friendly compared to other tools in the market."
  • "Currently, the history module captures only seven days of job execution data, and if we had at least 30 days available, that would be beneficial for investigating any issues."

What is our primary use case?

Currently, I'm working as a senior software engineer in HSBC. Here in my organization, we are using Control-M as a batch job scheduler. We use folders, calendars, and templates in Control-M for a number of applications. On a daily basis, as I mentioned earlier, it is a batch job scheduler; we support this application for a number of markets, including seven markets in the APAC region, five markets in MENA, and another market called AOC China. Control-M is used for all these markets, which total around 13 markets. Daily, we have batches where we use shell scripting code in Control-M for routine work by creating a job that runs based on the timings specified. 

These jobs execute commands, and we receive logs. Regarding folders and calendars, we manage our schedules based on holidays, weekends, and month-end requirements with various calendars to avoid running jobs at unwanted times. For example, we have calendars for the first day of the month and for month-end reports. Folders help organize jobs categorized based on APAC, MENA, and AOC China regions, with each folder having jobs executed based on their dependencies and specified timings.

What is most valuable?

Control-M is very easy to use. There shouldn't be any technical knowledge required for using Control-M. I have experience with AutoSys, and I find Control-M easier to understand. There is no need for technical knowledge to use Control-M, making it more user-friendly compared to other tools in the market. The initial setup for Control-M is easier. The support we receive from BMC is wonderful. They contact us promptly and resolve any issues quickly.

What needs improvement?

There are a few suggestions for improvement. Currently, the history module captures only seven days of job execution data, and if we had at least 30 days available, that would be beneficial for investigating any issues. Additionally, in the monitoring module, we can only view 15 days of statistics for job execution, which includes details such as start time, end time, and runtime. I recommend that if we could have 30 days of statistics available, it would greatly enhance the Control-M user experience.

For how long have I used the solution?

I have been using Control-M for around three and a half years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The scalability of Control-M rates as a nine out of ten.

How are customer service and support?

Whenever we encounter any issue with Control-M and contact BMC, the support we receive from them is wonderful. They contact us promptly and resolve any issues quickly. On a scale from one to ten, I would rate their support a nine.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for Control-M is easier than other solutions.

Which other solutions did I evaluate?

Comparing Control-M to other batch job schedulers in the market, I would give it an eight out of ten based on my experience.

What other advice do I have?

Problems with Control-M can arise depending on the data center where the servers are hosted. There are occasional server down issues, which occur rarely and usually last only for a few minutes, after which everything is fine. We are customers of BMC, not partners.

I would definitely recommend Control-M to others because, based on my experience with other tools, BMC is recommended over others. Control-M is easier to understand, with no technical knowledge required. A quick glance at the modules shows that job creation and management is straightforward. Self-script developers can quickly familiarize themselves with Control-M compared to other tools available.

Overall, I rate Control-M eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 8, 2025
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ANWAR BASHA SHAIK - PeerSpot reviewer
Lead Platform Engineer at Fifth Third Bank
Real User
Top 20
Jan 20, 2026
Rule-based scheduling has transformed how I design and monitor complex production workflows
Pros and Cons
  • "After transitioning to Control-M, I have been very satisfied with it."
  • "One area for improvement in Control-M could be in the logs, as they only show when the job started and whether it ended successfully or not."

What is our primary use case?

I mainly use Control-M for scheduling jobs according to my requirements, which allows me to include holidays or exclude Saturdays, Sundays, or any specific time.

I also use cyclic jobs that run in a recurring period and can set up prerequisites before the job runs.

I can implement a File Watcher to establish a rule that a particular job can only run after the upstream job is completed.

I have created several new jobs using these capabilities.

Within Control-M, I use smart folders and jobs, and I can approach scheduling the way I want, so I have used it fully from start to end.

Control-M is straightforward for building, scheduling, managing, and monitoring production workflows.

I use the XML side for configuration, which requires importing, and I find it user-friendly.

Control-M has been used for building, scheduling, managing, and monitoring production workflows, especially at JPMorgan Chase Bank where most production support is monitored through Control-M.

I worked as a developer, developed jobs, and sent them to production, and the process was seamless.

What is most valuable?

My favorite feature about Control-M is the rule-based calendar feature.

The initial deployment of Control-M is straightforward, as it involves a simple installation of a Control-M agent within the server.

Control-M demonstrates strong scalability.

My application alone uses approximately 65 jobs, and for each folder, there are thousands of jobs that can load immediately in production.

When using a filter, the search is quick, and overall scalability has been excellent.

After migrating to Control-M, the positive effect on business-critical applications is evident: whenever a job ends successfully or fails, notifications are sent immediately.

These notifications go to EventBridge, alerting the team to any critical jobs.

High-priority jobs trigger alerts to engage developers immediately, ensuring there is no delay in response.

What needs improvement?

One area for improvement in Control-M could be in the logs, as they only show when the job started and whether it ended successfully or not.

Since the Control-M agent is running on the servers, we could pull up logs and display the actual error to aid in debugging.

For how long have I used the solution?

I have been using Control-M for approximately eight to nine years in my career.

What do I think about the stability of the solution?

Regarding stability, I do not experience any lagging, crashing, or performance issues with Control-M.

What do I think about the scalability of the solution?

Control-M demonstrates strong scalability.

My application alone uses approximately 65 jobs, and for each folder, there are thousands of jobs that can load immediately in production.

When using a filter, the search is quick, and overall scalability has been excellent.

How are customer service and support?

I have never contacted technical support or customer support from BMC regarding Control-M because we have sufficient in-house expertise to share knowledge about it internally.

Which solution did I use previously and why did I switch?

I started on TWS, Tivoli Workload Scheduler, which is an older tool with a poor user interface.

After transitioning to Control-M, I have been very satisfied with it.

I have not identified pain points until now because the use cases I addressed were fully satisfied by Control-M's capabilities.

Whatever use cases I needed, they were fulfilled by the product.

I used Tivoli Workload Scheduler earlier, but now the company has standardized on Control-M without using any other schedulers.

How was the initial setup?

The initial deployment of Control-M is straightforward, as it involves a simple installation of a Control-M agent within the server.

What about the implementation team?

Only one person is required for deployment, and it can be completed without needing a team.

For both job deployment and software installation, one person typically handles it, as we use an automation process with no manual work, making it a self-service operation.

Which other solutions did I evaluate?

I have personally used TWS as an alternative to Control-M.

I prefer Control-M over TWS.

The biggest difference between TWS and Control-M is that TWS has a poor user interface, while Control-M has an excellent user interface and alerting capabilities.

TWS requires monitoring on one page without navigation directions, whereas Control-M uses smart folders with parent and subfolders, maintaining a clear graph structure and allowing the creation of custom workspaces.

What other advice do I have?

Regarding data pipelines, I have not explored integrating them via Control-M.

Non-technical users or business users do not need to use Control-M, as they primarily rely on developers or application support.

Currently, all employees at JPMorgan use Control-M for everything except mainframe jobs, which are monitored and developed through Control-M.

For maintenance, a patching team manages it, and I do not experience any downtime with Control-M.

I might not notice maintenance communications since they could be performed behind the scenes or during off-business hours.

I would rate this review an 8 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 20, 2026
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VishalSharma6 - PeerSpot reviewer
Delivery Lead at National Australia Bank
Real User
Top 20
Feb 6, 2026
Automation has saved hours of manual scheduling and improves monitoring for complex jobs
Pros and Cons
  • "Control-M has positively impacted my organization by allowing us to automate a lot of manual activities, so we are saving time."
  • "Control-M can be improved with GUI features such as job failure monitoring, where the duration can be increased from 30 days to one year so that we can monitor long durations of job failures."

What is our primary use case?

My main use case for Control-M is job scheduling. I use Control-M for job scheduling by scheduling jobs for the asset team, like OS jobs, MFT jobs, and AFT jobs. I exclusively use Control-M for scheduling.

What is most valuable?

The best features Control-M offers include monitoring, planning, and forecast. Planning stands out the most for me in Control-M, as it helps me to schedule jobs.

Control-M has positively impacted my organization by allowing us to automate a lot of manual activities, so we are saving time.

What needs improvement?

Control-M can be improved with GUI features such as job failure monitoring, where the duration can be increased from 30 days to one year so that we can monitor long durations of job failures.

For how long have I used the solution?

I have been using Control-M for 11 years.

What do I think about the stability of the solution?

Control-M is stable.

What do I think about the scalability of the solution?

The scalability of Control-M is good.

How are customer service and support?

The customer support for Control-M is fine.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

My experience with pricing, setup cost, and licensing indicates that it is cheaper than other automation tools in the market.

What about the implementation team?

We require five staff members for deployment and maintenance, and they all are consultants.

What was our ROI?

I have seen a return on investment, specifically in terms of money saved. We are saving a lot of time, as many activities that used to take around three to four hours by manual activity have been reduced to 30 minutes to one hour.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing indicates that it is cheaper than other automation tools in the market.

Which other solutions did I evaluate?

Before choosing Control-M, I did not evaluate other options.

What other advice do I have?

My advice to others looking into using Control-M is that it is easy to use, flexible, and stable. The features in Control-M are good, and the GUI of Control-M is actually very fantastic.

Currently, 500 users are using Control-M in my organization, where the majority of them are from the application team and a few are admin and schedulers. Control-M is currently used extensively, and while we do not have plans to increase its usage, we are using Control-M in different domains.

The biggest lesson I have learned from using Control-M is that it makes automation easy. It is easy to integrate Control-M with technologies for my data ops and DevOps processes as things change. I have automated activities on the Linux server while integrating with Control-M.

I would rate this product a 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 6, 2026
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David M. - PeerSpot reviewer
Presales Solutions Lead at a tech vendor with 10,001+ employees
MSP
Top 20
Nov 19, 2025
Has helped streamline financial reconciliation and improve workload orchestration across hybrid environments
Pros and Cons
  • "The biggest return on investment for users of Control-M in the financial sector can be fairly straightforward: you can easily state how much performing tasks manually would cost in person-hours."
  • "The overall experience of the migration and deployment process for my customers tends to be a horror show because migrations are critical and touch everything."

What is our primary use case?

My main use cases of Control-M involve workload automation, with two key areas being financial reconciliation and supply chain management. In financial reconciliation, a global financial services company pulls data from all its divisions around the world to perform end-of-day, end-of-month, and end-of-quarter reconciliation across a range of technologies, teams, and borders.

In supply chain management, manufacturers with retail stores need to ensure that the right stock is in the right places, which can be complicated. The third main use case relates to integration with SAP, making existing PA environments cheaper and less service-heavy. Those are the three main ones in my customer base.

My customers use Control-M to orchestrate workloads across multiple environments. Control-M orchestration is capable of handling complex data pipelines or analytic processes, which is key for some of our financial services customer use cases and is a relatively core part of their requirements.

My banking customer that moved some capabilities to the cloud uses Control-M for both on-premises and cloud technologies, so that's my awareness regarding the creation and automation of data pipelines across those environments.

What is most valuable?

The features of Control-M that I find most appealing, and that I've heard customers appreciate, include the file transfer capability, which is very unsexy but fundamentally important. It's what it's all about—extracting data and moving it to different places.

The relationship between Control-M and my clients' DataOps and DevOps initiatives is complex. Most of our customers have their DevOps initiatives somewhat divorced from the Control-M elements. However, this is slowly changing as DevOps starts to incorporate both customer-facing aspects and the internal legacy parts of their business. They are gradually integrating, and that agile way of working is coming closer together.

The measurable benefits or improvements my clients have seen with Control-M relate to compliance, particularly in financial reconciliation. There are significant financial penalties for errors in this area, so it's crucial to develop a robust integration with ITSM systems to ensure that tasks perform as intended and meet the right SLAs.

What needs improvement?

Control-M can be improved by continuing the trend of being both a mature product and one that is not standing still, as evidenced by the ongoing improvements we've seen. The file transfer piece is particularly popular, and it's essential to keep up with the demands that customers place on it.

I suspect a lot of my customers aren't pushing the boundaries of what Control-M can scale to, but the job scheduler approach allows for immense scalability. Many of our customers are only beginning to explore its capabilities.

For how long have I used the solution?

I have been selling Control-M for one and a half years.

What do I think about the stability of the solution?

I don't believe any of my customers have reported issues around the availability of Control-M regarding stability and reliability.

What do I think about the scalability of the solution?

I suspect a lot of my customers aren't pushing the boundaries of what Control-M can scale to, but the job scheduler approach allows for immense scalability. Many of our customers are only beginning to explore its capabilities.

How are customer service and support?

I haven't heard any complaints about BMC's service team support; as far as I know, customers feel comfortable about it. Of course, I can't speak from personal experience.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

There is a competitor to Control-M that many of my customers consider; the big one is IBM's IWS. There is some anecdotal evidence of dissatisfaction among customers regarding support since it has moved to HCL. I recently spoke to someone about exactly that scenario.

How was the initial setup?

The overall experience of the migration and deployment process for my customers tends to be a horror show because migrations are critical and touch everything. The biggest challenge people face is unpicking the complexities involved. Thus, it's often hard to simply migrate, especially while maintaining a good relationship with the existing vendor.

What about the implementation team?

On the topic of pricing, setup cost, and licensing for Control-M, everyone moans about it. We work with some customers on optimizing their job structure to deliver proper value for money. This is significant work, as getting value for money is a challenge we constantly address.

What was our ROI?

The biggest return on investment for users of Control-M in the financial sector can be fairly straightforward: you can easily state how much performing tasks manually would cost in person-hours. By avoiding financial penalties from regulations, the business case essentially writes itself. In manufacturing, it's more complex, as you look at how to minimize manual costs and whether Control-M helps reduce customer churn and ensures stock is in the right location. Extracting this information aids in making the business case.

What's my experience with pricing, setup cost, and licensing?

On the topic of pricing, setup cost, and licensing for Control-M, everyone moans about it. We work with some customers on optimizing their job structure to deliver proper value for money. This is significant work, as getting value for money is a challenge we constantly address.

Which other solutions did I evaluate?

There is a competitor to Control-M that many of my customers consider; the big one is IBM's IWS. There is some anecdotal evidence of dissatisfaction among customers regarding support since it has moved to HCL. I recently spoke to someone about exactly that scenario.

What other advice do I have?

In my company, zero users interact with Control-M because we don't actively use it; we just sell it. My customer base ranges widely, with some cases having a small batch team of a few dozen users up to hundreds, probably more in rough figures. I wouldn't have huge visibility on that.

I have heard of the Control-M Python client or API very recently. My experience selling the Control-M Python client or API is relatively new to me. It's not entirely new, but it hasn't come up much in my customer base. However, as DevOps and Control-M are becoming better together, I am seeing more of that.

Regarding metrics or data on how my customers perceive Control-M, I don't have any off the top of my head, and I probably would be privileged to know.

My advice to a company considering Control-M is to bring us in to help with the assessment work. Go through a value stream exercise to clarify what you're trying to accomplish and examine the entire end-to-end process. Control-M and workload automation is a solved problem; it's something you should buy rather than build yourself. That would eliminate undifferentiated heavy lifting. Certainly, we can assist clients with automation and value chain assessment, especially beyond the BMC space, which often presents a messy and complex landscape. I would rate this product a 9 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. re seller
Last updated: Nov 19, 2025
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Hemanthreddy Vakiti - PeerSpot reviewer
Data engineer at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Mar 29, 2026
Automated scheduling has streamlined our data pipelines and improved cross-platform workflows
Pros and Cons
  • "Control-M is the most used tool in my current project and is essential for job scheduling and checking job failures."
  • "One thing I find challenging is if a job is executing and we put it on hold, then if a job is an Informatica or SnapLogic job and we put it on hold, the corresponding pipeline in Informatica or SnapLogic would still be executing."

What is our primary use case?

I am currently working as a Data Engineer at Cognizant. I have been using Control-M for the past eight months since I joined Cognizant as a Data Engineer. As a Data Engineer, my job is to monitor jobs and maintain pipelines, and Control-M is a scheduler tool which we use to schedule jobs by linking the jobs as predecessors and successors so that the flow of the data pipelines continues without human interference.

The daily important task which we are monitoring is the SaleRPT report, which gives business users the sales that happened the previous day in a restaurant at our project in Cognizant. The jobs are connected in such a way that starting, there are replication jobs, and then they are connected to SQL Server to transform the data and load it into Oracle SQL. From there, again, the data is loaded into our data warehouse tables, and the final target tables are Essbase. So this total flow has around 17 to 18 jobs which are scheduled to run twice a day when we get EOD clearance for each site. So these are the latest tasks for which I used Control-M to schedule jobs in a sequential manner.

In our legacy system, there are some Informatica jobs and some SnapLogic jobs. For example, there are three sets of jobs which are from Informatica, and the next successor jobs are from SnapLogic. Control-M allows us to link these Informatica jobs to SnapLogic. If the Informatica job is completed, it would automatically trigger the SnapLogic pipeline. So it allows the usage of multiple tools. For DataOps and DevOps, it is quite important to use Control-M, as it is a scheduler which schedules multiple jobs based on our requirement. We can easily change the schedule for a particular day if we have a lesser number of data. And if there is any data miss, we can also easily reprocess using Control-M by putting a few jobs on hold and running the jobs manually. So I think it is quite extensively important to use Control-M for a Data Engineer at any level.

There are multiple teams which are using Control-M. I think there are nearly 80 to 90 employees who are using Control-M tool in my organization in my current project at Cognizant. Mostly, 60 to 70 percent of them are Data Engineers. Some are from the BI ETL, Business Intelligence ETL team, and some are from the DevOps team, and some are part of the development team also. And some are part of the Aloha Insight team. These are the teams which I know which are currently using Control-M.

What is most valuable?

I have been using Control-M to monitor and maintain pipelines. It helps us schedule jobs by linking them as predecessors and successors, ensuring the continuous flow of data without human interference. Control-M is the most used tool in my current project and is essential for job scheduling and checking job failures. Its easy interface makes it beginner-friendly.

Control-M's ability to link jobs from different tools such as SnapLogic, Informatica, and GCP DAGs enhances its functionality. The scheduler, ad hoc runs, and job linking features are particularly useful. It allows job connections to various tools and notifies us via email of any job failure, providing logs for quick rectification.

It can save us significant time, reducing errors and the time taken to rectify them. Automatic failure notifications enable rapid response, facilitating efficient job management. Control-M enables development on various platforms, which is essential for DataOps and DevOps operations.

Its user-friendly nature allows quick learning and management of tasks, with significant time savings compared to manual processes. We now receive automated failure notifications, which streamline error rectification and job reruns. Control-M's integration with Informatica and SnapLogic further exemplifies its efficiency.

What needs improvement?

One thing I find challenging is if a job is executing and we put it on hold, then if a job is an Informatica or SnapLogic job and we put it on hold, the corresponding pipeline in Informatica or SnapLogic would still be executing. We need to again go to that tool and kill the job. Rather, it would be easier if we kill the job in Control-M and it would automatically be killed in Informatica or SnapLogic.

In some cases, some jobs go into a waiting state. So again, we need to change the Control-M settings for that particular job manually to transform it into the normal flow. These are the two things that if they are changed, Control-M would be an even better tool.

For how long have I used the solution?

I have been using Control-M for the past eight months since I joined Cognizant as a Data Engineer.

What do I think about the stability of the solution?

We have never experienced any licensing or any security issues from Control-M. My manager and the other members of my upper hierarchy manage the pricing. Since I have been using Control-M for the past almost one year, I have never experienced any security or software issues in it.

What do I think about the scalability of the solution?

Control-M is easily scalable. I would rate it a nine out of ten when it comes to scalability of Control-M.

How are customer service and support?

I have not used customer support until now, as the monitoring and the management of Control-M is done by another team. However, the other team which currently manages Control-M has helped us a lot.

Which solution did I use previously and why did I switch?

When I was deployed into this project, Control-M was already in use, so I have not chosen or compared Control-M with other tools. Since I have been using it, I have not experienced any flaws or any issues.

What about the implementation team?

For development, maintenance, and changing, I think around four to five people are enough for monitoring. For development, we need quite a lot of them. Once it is developed, only three to four people can easily manage Control-M.

What other advice do I have?

I would recommend Control-M to most people. When it comes to metrics, I am not sure on how much the tool has saved us, but I am quite sure that it saved us a lot of time.

For scheduling, Control-M is the first tool which I have used. Along with Control-M, I am also using DAG monitoring, which is already enabled in GCP, which is almost similar to a scheduler.

We can easily depend on it to schedule the jobs and monitor them. I am already using it quite much for my daily tasks for my project. I am satisfied with the way I am using it and the features it is allowing me.

One thing is how easy it is to use. Anyone, if they open Control-M and look at the jobs, they can easily know how to run a job, how to kill a job, how to put it on hold, how to check the logs, when it started, when it ended, whether it is running fine, or if there are any anomalies in the job. So I would recommend it. I advise them that it is a good tool. I would rate this product an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 29, 2026
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Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.