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PeopleSoft vs SAP HCM vs Workday comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Organizations find PeopleSoft cost-effective, emphasizing its successful long-term use and economical implementation compared to Oracle and SAP.
Sentiment score
1.0
SAP HCM boosts ROI by automating processes, improving decision-making, and supporting talent management with quick results.
Sentiment score
5.2
Transitioning to Workday from on-premises HR platforms improved engagement, saved time, and enhanced ROI satisfaction with competitive pricing.
 

Customer Service

Sentiment score
4.6
PeopleSoft's customer service is praised for reliability and documentation, but custom support and Oracle's central service receive mixed reviews.
Sentiment score
6.9
SAP HCM support is generally satisfactory but inconsistent, with delayed enhancements and variable response times needing improvement.
Sentiment score
6.7
Workday's customer service is highly rated for quick responses and efficiency, though regional expertise in Korea needs improvement.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
Owner at Qubixlabs.com
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
CEO at a consultancy with 1-10 employees
Not all requests are attended to promptly.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
I am totally satisfied with the response time and quality of support.
sap technical lead at a manufacturing company with 10,001+ employees
My impression of SAP HCM's technical support is great, as we get a lot of help and good feedback from them.
Assistant Manager at Kashiv Biosciences
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Senior people and systems analyst at B_labs & Mylo
 

Scalability Issues

Sentiment score
7.5
PeopleSoft offers high scalability, seamless integration, and stability for both traditional and cloud-based environments, supporting diverse organizational growth.
Sentiment score
7.2
SAP HCM offers scalable and adaptable solutions for enterprises and smaller organizations, supporting global compliance and thousands of users.
Sentiment score
7.6
Workday excels in scalability, integrating seamlessly and efficiently with platforms for small to large enterprises, despite its cost.
This rating reflects the limitation that custom applications do not receive support.
Owner at Qubixlabs.com
This solution deserves a 10 because we can easily scale and upgrade to new versions.
DevOps Engineer at a computer software company with 51-200 employees
SAP HCM is quite scalable.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Stability Issues

Sentiment score
7.4
PeopleSoft is valued for its reliable, stable performance and mature features, significantly enhancing business operations despite occasional upgrade challenges.
Sentiment score
7.1
SAP HCM is stable and reliable, with occasional issues, and transitioning to cloud solutions is suggested for future stability.
Sentiment score
7.9
Users praise Workday's stability, reliability, and efficient performance, despite occasional brief slowness or login issues, rating it highly.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Owner at Qubixlabs.com
I would rate its stability as nine out of ten.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
I would rate the stability of SAP HCM as seven out of ten.
Manager IT at a educational organization with 51-200 employees
 

Room For Improvement

PeopleSoft needs enhanced mobility, better integration, improved support, reduced complexity, and clarity on development to minimize costs and disruptions.
SAP HCM struggles with an outdated interface, integration issues, complex payroll, and high costs deterring smaller enterprises.
Workday needs significant improvements in data handling, integration, UI, and functionality to better meet diverse user needs.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
Owner at Qubixlabs.com
More delivered artificial intelligence functionality in operations and finance would be helpful.
CEO at a consultancy with 1-10 employees
SAP HCM needs to be more customizable to fit unique organizational processes.
Manager IT at a educational organization with 51-200 employees
SuccessFactors, a globally recognized and more easy-to-use tool, serves as a great substitute for some SAP HCM needs.
Assistant Manager at Kashiv Biosciences
The organizational management (OM) side needs improvement due to frequent reorganization.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Senior people and systems analyst at B_labs & Mylo
Creating complex reports has a steep learning curve and often requires specified training.
System Engineer at a retailer with 10,001+ employees
The ease of use is notable because seeing all the videos and demos, the user interface is quite simple to use.
Senior Analyst at Eos Intelligence
 

Setup Cost

PeopleSoft pricing varies widely, influenced by user needs, with high base costs but justified by its functionality and flexibility.
SAP HCM is costly, suited for large businesses, with complex licensing and possibly competitive pricing with bundled modules.
Workday is a costly HCM solution with tiered pricing, offering value and ROI despite high fees for smaller organizations.
PeopleSoft is certainly cheaper than cloud solutions.
CEO at a consultancy with 1-10 employees
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
Manager IT at a educational organization with 51-200 employees
I would rate pricing for SAP as one because the price is high.
sap technical lead at a manufacturing company with 10,001+ employees
 

Valuable Features

PeopleSoft is highly adaptable, offering robust integration, extensive customization, and supports comprehensive business needs with minimal coding.
SAP HCM delivers automation, seamless integration, and robust features for productivity, insights, and scalable data management with user-friendly interfaces.
Workday excels with intuitive interface, robust reporting, seamless integration, and advanced analytics, efficiently managing payroll, benefits, and recruitment.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
Associate Director Talent Acquisition at a healthcare company with 10,001+ employees
It provides the easiest way to integrate with third-party applications for data exchange between systems.
Owner at Qubixlabs.com
The customizability to exactly match the requirements of the customer is what I appreciate about PeopleSoft.
CEO at a consultancy with 1-10 employees
When we face challenges and raise tickets, Red Hat provides support within an hour, fixes bugs, and allows us to move to production after resolving issues.
DevOps Engineer at a computer software company with 51-200 employees
The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
sap technical lead at a manufacturing company with 10,001+ employees
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
System Engineer at a retailer with 10,001+ employees
What I appreciate best about Workday is the recruiting component.
Senior Analyst at Eos Intelligence
The interface of Workday is superior.
Senior people and systems analyst at B_labs & Mylo
 

Mindshare comparison

As of April 2026, in the Benefits Administration category, the mindshare of PeopleSoft is 3.9%, down from 9.7% compared to the previous year. The mindshare of SAP HCM is 6.0%, down from 13.3% compared to the previous year. The mindshare of Workday is 12.2%, down from 20.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Workday12.2%
SAP HCM6.0%
PeopleSoft3.9%
Other77.9%
Benefits Administration
 

Featured Reviews

HM
Owner at Qubixlabs.com
Newcomers benefit from automation and user-friendly integration
PeopleSoft is affordable for existing customers only, not for new customers. The popularity is declining for several reasons. Resources are moving to cloud solutions such as Workday cloud. Even though it is the same Oracle environment, professionals are transitioning due to challenges in availability, scalability, and resource allocation. When there are limited hiring opportunities for a particular technology, professionals must consider switching technologies either internally within their organization or personally. If a project ends and someone is placed on bench without new opportunities, they often need to switch to technologies with more market demand. Currently, resources are frequently moving to other ERP systems such as Workday, SAP, Mulesoft, and Salesforce, as there are numerous ERP systems in the marketplace.
SS
Assistant Manager at Kashiv Biosciences
Centralized global HR data has improved expense control and supports secure employee management
The features of SAP HCM are valued by me as it had a clear idea about what was expected from the user point. The person or the application has a lot of features and it had actually all the information needed from our part. That aspect is nice. Apart from that, the T-codes are really helpful to understand which particular option we need when we put the T-code in the search box. The stability and reliability of SAP HCM product are really nice, very helpful, and secured. It has no point of leakage and is mostly reliable, as most companies and organizations prefer SAP over many tools. As for security, it's already secured from the beginning itself, and that is the only reason our organization relies on it. Since it's very useful at a global scale, it is a very useful tool and is very easy to access and handle.
Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.
report
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
University
9%
Manufacturing Company
8%
Government
7%
Manufacturing Company
11%
Comms Service Provider
9%
Computer Software Company
8%
Construction Company
8%
Manufacturing Company
10%
Financial Services Firm
8%
University
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise39
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise42
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it wit...
What is your experience regarding pricing and costs for PeopleSoft?
The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generall...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...
 

Comparisons

 

Also Known As

No data available
SAP Human Capital Management
No data available
 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: March 2026.
885,728 professionals have used our research since 2012.