We performed a comparison between PeopleSoft, SAP HCM, and Workday based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."I like the speed of the processing and how easy it is to use."
"Scalability-wise, I rate the solution a ten out of ten."
"The customizations allow us to come up with a lot of complex labor rules. In the Philippines, there's a lot of different kinds of rules you need to be in compliance with. The solution offers up a lot of flexibility and customization that is perfect for our region's requirements."
"It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features."
"It's very fully featured. It has more features and more configurability than SAP."
"The solution is easy to scale, expand and make bigger."
"The synchronization of business processes, and the software, streamlined the shared service departments to run 40% leaner."
"In general, this solution is user friendly and also performs well. There are two types of forms. One is a standardized form, which you can define things into. The other, you can customize so more repetition can be done in an even manner. That way, it can be designed for what the public or user actually wants. It's not very tough for any person, or layman to understand exactly what the screen requires one to do."
"The setup was straightforward."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"All our employee data, like performance and payroll, is managed through SAP HCM."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"It has the best data management features."
"We have managed to consolidate our payroll for all India operations on this platform."
"The most valuable feature is the Personnel Administration."
"Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
"It stores everything for the employee. It has also been able to store the information that we use for our payroll demand."
"It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work."
"Workday is a holistic HR solution."
"Workday's best features are planning and finance."
"In terms of customization, while it may not be fully customizable, you can configure the features based on the foundation that Workday offers. This allows you to take the basic features and tailor them to the specific needs of your company or business. It provides a lot of configuration flexibility."
"We have fewer systems, less manual data entry, and less processing."
"We use this solution to manage financials, payroll and recruiting."
"It is fairly easy to set up"
"My developers want to use more HTML instead of the specialized tool, PeopleTools because, they say, it's better from a user perspective."
"PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."
"One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether."
"PeopleSoft should be more flexible with the configuration. There should be less coding and more configuration."
"Stability is an area where the solution lacks and needs to be improved."
"This solution could be improved by lowering the cost of support."
"The Work Center feature in PeopleSoft is a step in the right direction in consolidating someone's role-based interaction with the system. This enhanced functionality streamlines workflows and improves efficiency."
"An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice."
"SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll."
"The product's learning and development features could be better, including new exclusive LMS tools."
"A better user interface and greater AI integration are crucial."
"The extensibility of the integration could be improved."
"System usability is a challenge."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
"This solution needs to be more configurable and user-friendly."
"There is a lot of complexity in the configuration of this solution."
"The cost of Workday is certainly not inexpensive. It's very pricey."
"The product must include payroll features."
"There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience."
"Workday does not support many Korean language features. So, it will be great if they have some development on the Korean language side – then it will be really powerful in our market."
"The expenses and reimbursements module could be improved. Creating expense reports is time consuming and inefficient compared to other expense solutions."