We performed a comparison between Datadog, Moogsoft, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most useful feature is the APM."
"It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there."
"Datadog has clear dashboards and good documentation."
"We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
"Most of the features in the way Datadog does monitoring are commendable and that is the reason we choose it. We did some comparisons before picking Datadog. Datadog was recommended based on the features provided."
"It brings in observability, monitoring, and alerting capabilities - all of which we need to operate at scale."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"Integrating Datadog with other platforms has made our monitoring processes a bit easier. It's not super simple, but it's manageable."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The Event Management feature is quite valuable."
"I like the prediction features."
"The AI component allows you to check previous cases and diagnose problems easily."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The product currently seems to be a few steps ahead of the competition."
"The most valuable feature is monitoring."
"The most valuable feature is service assurance."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"The basic setup is very easy."
"We use it to monitor and manage our servers."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"Zabbix helps to save time."
"We need more visibility into the error tracking dashboard."
"We need more integration with security tools like Drata."
"Lacks some flexibility in the customization."
"The product could do better with its notifications."
"Could be a little more user friendly."
"I think better access to their engineers when we have a problem could be better."
"This service could be less costly."
"Geo-data is also something very critical that we hope to see in the future."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"It is taking a long time to set it up and could do more to roll out quickly."
"The documentation and flexibility for generic integration could be improved."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"Zabbix can use better documentation and support for troubleshooting."
"The solution needs to add remote features."
"Correlation of events would be a wonderful addition."
"The server monitoring could be better."
"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."