We performed a comparison between CyberArk Identity, Fortinet FortiAuthenticator, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"I found the solution to be stable."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"CyberArk Identity is a mature product."
"The initial setup of CyberArk Identity was straightforward."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices."
"The product is stable and reliable."
"The solution's most valuable aspect is that it easy to install. The user experience is very good."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"The solution is very easy to manage."
"It is very stable. We have never had any issues with this solution."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"Enables easy integration, allowing for 2FA with our VPN."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"It's agent-based. It's convenient to deploy and integrate."
"It is very scalable. We have a very large customer base: 75 million customers."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"As our identity model continues to mature, probably the Federation is most valueable."
"Symantec Siteminder Is both scalable and stable."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"They can include the Mobile Device Management (MDM) feature."
"They could improve their UI and make everything more user-friendly."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The OpenID features could improve in CyberArk Identity."
"The technical support team is bad."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"I would like to see some email options for Fortinet FortiAuthenticator."
"It does the job I paid for, but the graphical interface could be improved."
"A better integration with other vendors."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"Fortinet FortiAuthenticator's initial setup process could be easier."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"We are finding some compatibility issues. We're still working with CA on them."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"Some of the new protocols, like OAuth 2.0, could be improved."