We performed a comparison between BMC TrueSight Operations Management, SolarWinds NPM, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The solution has a very good business event manager tool."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour."
"The most valuable features of the solution are its graphical interface and reports."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"Zabbix is both stable and scalable."
"The most valuable feature is monitoring."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"Setup was straightforward. Initial deployment took two or three months."
"The integration capabilities and APIs are the best part."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The solution is a little obsolete."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"There needs to be more integration of widgets, especially for reporting purposes."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
"The integration needs to be improved."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"I would like to see integration with antivirus or other security endpoint solutions."
"The integration with the APIs and the web servers deployed can definitely be improved."
"Application Performance Monitoring should be included in this solution."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"The performance reporting could be improved."
"They should open an SSH session from the web interface."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."
"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"It would be helpful if they translated the documentation to Cyrillic languages."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
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