We performed a comparison between BMC TrueSight Operations Management, DX Spectrum, and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The major advantage of the product is estate management."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It works irrespective of the operating system we’re running."
"It is a very stable product."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"It's a good tool. It's simple to do the configuration."
"I have found the cross analysis feature to be the most valuable."
"It has a high-quality graphical interface."
"The most valuable feature is the event correlation mechanism."
"Offers a lot of functionality."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"Scalable and stable network monitoring tool with a simple setup."
"MultiWAN and Balance service"
"Technical support is great."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It's easy to push out across numerous servers. Very scalable."
"It is easy to implement but requires good planning."
"Great customized dashboards and drill down reports with auto serve analytics."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Monitors the infrastructure asset and also monitors as an IT service."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"Deployment requires lots of resources (servers). It has too many consoles."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The solution is overly complex."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us."
"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."
"The solution's stability needs improvement."
"Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great."
"The CA Technologies sales team destroyed their relationship with our business units."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We would like to see automatic network topology."
"How we can get more native information from CA's solutions."
"Reporting capability can be improved especially when it comes to availability."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"DX UIM's reporting and customization need to be improved."
"The dashboards need to be improved."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
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