We performed a comparison between Atlassian Confluence, OpenText Extended ECM, and SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals).
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"It's easy to use and you can create all types of pages."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"The solution offers a lot of freedom when drafting directly online."
"It is a good collaboration tool."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"What I find the most valuable about Confluence is how easy it is to use."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"Simplicity to roll out, features available, customization options."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"We can configure the solution with any industry's products per customer requirements."
"It's a very good solution."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"The security feature is valuable."
"Quantity and variety of partners with solution development ability on the platform."
"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."
"It offers ease of use, which is crucial."
"It has good integration with other MS products."
"The initial setup is easy."
"I would like to see more macros provided by the company included in the license."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"Atlassian Confluence is not really a community-friendly solution."
"Space maintenance could be made a little more user-friendly."
"The solution is not very user-friendly."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"The solution should work better with partners and be more developer-friendly."
"OpenText Extended ECM's user interface could be improved."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"A dashboard with information would be nice to see."
"The tool's documentation is not proper and has missing information like steps."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"User interface needs improvement (at least in the version we are using, desktop client)."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"It will fully use your system resources."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"The integration with Outlook could be improved."
"It should have a Google-caliber search ability and a model-based GUI."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
