We performed a comparison between AppDynamics, Dynatrace, and eG Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."
"The initial setup is simple."
"The monitoring is similar to Dynatrace."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"The most valuable feature of AppDynamics is its ability to track the transactions between different applications."
"AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"We have substantially lowered incidents in our organization."
"Knowing what services are impacted by infrastructure host issues is critical to the service we offer."
"One thing it helped with: We should never get traffic from outside the U.S. and we were getting traffic from Europe, and that was a problem. We found out what caused it. Dynatrace helped us find that information out. We wouldn't have found it otherwise."
"It reduces time and provides detailed info, showing problem correlation, and a single point of diagnosis."
"Email alert and mobile app alert are very useful for informing the team that something is going wrong."
"It is useful for analytics, web performance, end-to-end coverage of a user experience, and database analytics. It is absolutely a monitoring tool that is worth having. The visibility that it provides is a unique feature of this product."
"Our development group has started using Dynatrace extensively. It helps them find bottlenecks caused by code."
"It provides the whole perspective in a single place when trying to guide the right people to go to the right solution at any given point in time."
"eG Enterprise has a single pane of glass for observability and monitoring."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Enormous capability to monitor Citrix environments."
"The GUI is nicer than all the other graphical interfaces out there."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"While it is scalable, it could be better."
"There needs to be an option to capture all the sessions for all the users, not just samplings."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good."
"They need to improve the consolidation of agents for the agent's installation process."
"The resolution time takes longer than expected."
"The user interface for the management functions is not particularly intuitive for even the most common features."
"We're thinking about moving to Dynatrace because AppMon is not scaling for us."
"We have a load testing team, they completely rely on the reporting for analyzing the data. They should have a template to create a report and they should have something to auto-deliver the report into your email box."
"The user interface needs to be improved."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"We would like to see more external tool integration, which is critical for us."
"Needs a greater meta data capture."
"There is still a bit of redundancy in Dynatrace."
"The integration must be improved."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Dashboards are difficult to create, and not so useful."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The solution needs to enhance the management dashboards."
"Needs to improve the networking monitor capabilities."
"Back-end configuration is not easy to implement."