We performed a comparison between AppDynamics, BMC TrueSight Operations Management, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"End-user monitoring (web and mobile)"
"It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
"The most valuable feature is having our services being available and healthy."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"It is used to test customer behavior on a website."
"Applications: This provides us insight into how our applications are performing within our environments and affords us the ability to identify opportunities and make changes to code / environment to effect positive performance lift."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
"It is a very stable product."
"The solution has a very good business event manager tool."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is a stable solution."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."
"I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes."
"This tool enables us to make intelligent, fact-based decisions faster."
"The primary use case is to monitor all our applications. We want a single place where we can monitor all our applications that we are building. Therefore, if something goes wrong, we immediately can find out what went wrong."
"Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience."
"We are using it on most of our platforms, which are on a big scale and across the globe."
"It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"The dashboard can be better. Also, the automated reports could be improved."
"AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good."
"The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless."
"Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do."
"SQL statement monitoring"
"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The solution could improve its price."
"The product must provide more AI capabilities."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"It would be better if the initial setup and deployment were more straightforward."
"More modules for less popular applications and better documentation."
"Filters should have a “negative” option."
"We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good."
"Configuring nodes and agents should be more like plug and play."
"An additional feature that we could use is the rollover. If we could rollover to different datacenters, then it would satisfy our requirement. I.e., if one datacenter fails, then we could rollover to another datacenter."
"In the new Dynatrace solution, support for legacy applications is still not there. "
"This solution could be improved with better compatibility with legacy applications."
"I believe that something related to IoT devices should be improved."
"This tool had a feature of doing load test in production or lower environment, which was shut down earlier this year. We are missing that feature badly and we definitely want to see that feature back."
More BMC TrueSight Operations Management Pricing and Cost Advice →
