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Cyber security specialist at a comms service provider with 1,001-5,000 employees
Real User
Feb 23, 2023
Issue-free with good connectivity and very reliable
Pros and Cons
  • "It is issue-free."
  • "The security of the solution could be a bit better."

What is our primary use case?

We primarily use the solution for connecting clients. It's for routing purposes.

What is most valuable?

The solution offers good connectivity. 

It is issue-free. 

The product has been stable and reliable.

It can scale. 

What needs improvement?

The cost is a bit high.

The security of the solution could be a bit better. 

There are some complex aspects of the solution during the initial setup.

For how long have I used the solution?

I've been using the solution for three years. 

Buyer's Guide
Cisco Enterprise Routers
December 2025
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the stability of the solution?

It's stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. It's easy to expand. 

We have a variety of clients using the solution. 

How are customer service and support?

I've never used the technical support of Cisco.

Which solution did I use previously and why did I switch?

I only really use Cisco devices. I used a few different options before I used Cisco. 

How was the initial setup?

The setup can be a bit complex. It depends on the implementation. 

The deployment took about one month.

What's my experience with pricing, setup cost, and licensing?

The pricing is too expensive. The company needs to pay for the licensing annually. 

What other advice do I have?

I'd recommend the solution to other users. 

I'd rate the product ten out of ten.

I'm quite happy with the solution overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System & Network Administrator at a tech services company with 11-50 employees
Real User
Sep 15, 2022
A consistent solution with a well-made operating system, but room for improvement in scalability and integration
Pros and Cons
  • "The operating system is good and well-made."
  • "The product would be more scalable if it could operate with other brands."

What is our primary use case?

I use this solution to design and build my network. 

What is most valuable?

The operating system is good and well-made. We have found it to be solid and consistent. 

What needs improvement?

The product would be more scalable if it could operate with other brands. 

For how long have I used the solution?

I have been working with this solution for five years. 

What do I think about the stability of the solution?

I would rate the stability of this solution as a four out of five. 

What do I think about the scalability of the solution?

I would rate the scalability as a three out of five.

How was the initial setup?

The initial setup was easy because we learned about Cisco routers and switches in school, so we are familiar with them and have certification on the equipment.

What about the implementation team?

The deployment didn't trouble us much. Our in-house IT team of two or three engineers handled it, and it took us about a week. We prepared in advance, and we implemented the configuration once the equipment was acquired. I think it might take two weeks to deploy on a large network.

What's my experience with pricing, setup cost, and licensing?

We pay for our license annually. If it could be cheaper that would be good, but I would rate it as a four out of five for price, with one being very expensive and five being very affordable. 

What other advice do I have?

I would rate this solution as a seven out of ten. I would recommend this product to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
December 2025
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at a computer software company with 201-500 employees
Real User
Aug 13, 2022
Great for branch connectivity to customers and is a solid solution
Pros and Cons
  • "It is easy to use and is very solid."
  • "The solution could be priced better."

What is our primary use case?

We use this solution primarily for branch connectivity for our customers.

What is most valuable?

It is easy to use and is very solid.

What needs improvement?

The solution could be priced better because sometimes it is expensive.

For how long have I used the solution?

We have been using this solution for 18 years and we currently use version 16.6.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The product is very scalable.

How are customer service and support?

Our experience with customer service and support has been very good.

How was the initial setup?

The initial setup was straightforward and was completed in one day.

What's my experience with pricing, setup cost, and licensing?

We recommend using smart licensing with this product because of the positive experience we have had with it.

What other advice do I have?

I rate this solution a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anil Ergunsah - PeerSpot reviewer
Managing Partner & Technical Consultant at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Jul 23, 2022
Beneficial routing tables, simple firewall, and highly stable
Pros and Cons
  • "The most valuable features of Cisco Enterprise Routers are the routing tables, and backup solutions available for local sites, and you can use it as a router gateway or simple IPS. They have simple firewalls, that we can use rules to filter traffic."
  • "Cisco Enterprise Router's price could improve, they are expensive."

What is our primary use case?

Cisco Enterprise Routers are helpful to connect customers to service providers. We can use hardware or software, such as SD-WAN. The Cisco antenna for SD-WAN is good. The solution is an easy setup.

What is most valuable?

The most valuable features of Cisco Enterprise Routers are the routing tables, and backup solutions available for local sites, and you can use it as a router gateway or simple IPS. They have simple firewalls, that we can use rules to filter traffic.

What needs improvement?

Cisco Enterprise Router's price could improve, they are expensive.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately 15 years.

What do I think about the stability of the solution?

Cisco Enterprise Routers is stable.

What do I think about the scalability of the solution?

I have found Cisco Enterprise Routers to be scalable.

We have approximately 300 clients using this solution.

How was the initial setup?

Cisco Enterprise Routers come installed with its OS. They are easy to configure initially. However, it can depend on the design or features that you use. The initial setup is easy and takes approximately five minutes.

What's my experience with pricing, setup cost, and licensing?

If Cisco Enterprise Routers could be less expensive it would be better. In Turkey, clients prefer cheap solutions, but working solutions.

There is a license needed to enable some features. If you want support from Cisco then you need to purchase it. However, it includes operating system upgrades.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Enterprise Routers an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Dhanushka Chaitanya - PeerSpot reviewer
Manager - Enterprise Networking Solutions at a tech services company with 201-500 employees
Real User
Jun 9, 2022
Easy to configure with a low failure rate
Pros and Cons
  • "The most valuable feature is the ease of configuration."
  • "Cisco could improve by reducing the delays in receiving physical devices."

What is our primary use case?

The primary use for this solution is to connect branch networks to the head office.

What is most valuable?

The most valuable feature is the ease of configuration. 

What needs improvement?

Cisco could improve by reducing the delays in receiving physical devices.

For how long have I used the solution?

I've been working with Cisco Enterprise Routers for three to four years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This solution is scalable as we can fulfill our requirements by adding modules.

How are customer service and support?

Cisco's technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward and took between three to four weeks.

What was our ROI?

We get a good ROI from this solution because the failure rate is very low, which means customers are happy with the lack of maintenance required.

What's my experience with pricing, setup cost, and licensing?

The cost of this solution is very low compared to other products.

What other advice do I have?

I would give Cisco Enterprise Routers a rating of ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at a comms service provider with 51-200 employees
Real User
May 27, 2022
Quality enterprise routers that are more reliable
Pros and Cons
  • "The quality is good. Cisco Enterprise Routers are stable and more reliable."
  • "It would be better if Cisco had a User Interface (UI) that we could configure from a web browser. Right now, we only have a Graphical User Interface (GUI). I would like to see a new UI with a dashboard for configuration in the next release."

What is our primary use case?

We use Cisco Enterprise Routers for Border Gateway Protocol (BGP), internet services, and IP transfers. We use it mainly for an internet gateway. 

What is most valuable?

The quality is good. Cisco Enterprise Routers are stable and more reliable.

What needs improvement?

It would be better if Cisco had a User Interface (UI) that we could configure from a web browser. Right now, we only have a Graphical User Interface (GUI). I would like to see a new UI with a dashboard for configuration in the next release.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for about five years.

What do I think about the stability of the solution?

Cisco Enterprise Routers has been stable for us.

What do I think about the scalability of the solution?

Cisco Enterprise Routers are scalable. It's good. We have an average number of users at our organization, about 100.

How are customer service and support?

We rarely use their technical support, but it's good. 

How was the initial setup?

The initial setup is quite simple. We have two people maintaining this solution.

Which other solutions did I evaluate?

We evaluated MikroTik before choosing Cisco Enterprise Routers. I think Cisco Enterprise Routers are more stable, and the reliability is better.

What other advice do I have?

On a scale from one to ten, I would give Cisco Enterprise Routers an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1798977 - PeerSpot reviewer
Projects Manager at a tech services company with 11-50 employees
Reseller
Mar 16, 2022
Reliable devices for the enterprise, with good technical support
Pros and Cons
  • "The stability is very good."
  • "Performance is one area that could be improved. The stability of the devices is great, but performance-wise we find that upgrading the memory or changing the device entirely is sometimes necessary."

What is our primary use case?

We are a reseller of Cisco Enterprise Routers with around 10 clients using Cisco's enterprise equipment. The deployment model (on-prem, cloud, etc.) varies between the different clients and the routers are mainly used for either routing or Voice over IP. We also work with D-Link and HP in addition to Cisco.

What is most valuable?

The stability is very good. 

What needs improvement?

Performance is one area that could be improved. The stability of the devices is great, but performance-wise we find that upgrading the memory or changing the device entirely is sometimes necessary. 

For how long have I used the solution?

I have been dealing with Cisco Enterprise Routers for almost 20 years. 

What do I think about the stability of the solution?

The stability of Cisco Enterprise Routers is very good, although sometimes there are issues with performance, or IP wastage. Usually, we are able to overcome performance issues by upgrading memory or changing the device, if need be. In most cases, when you do upgrade the memory or other components, it usually sorts itself out.

What do I think about the scalability of the solution?

The scalability is okay.

How are customer service and support?

The technical support of Cisco is generally quite good and I can recommend reaching out to them for help.

How was the initial setup?

Sometimes the initial setup can be complicated, depending on the complexity of the network. In general, however, we are able to manage.

What's my experience with pricing, setup cost, and licensing?

Normally, we pay for the licenses upfront. I think it's mostly just a perpetual, once-off license.

What other advice do I have?

Cisco Enterprise Routers are good. I can't rate them ten out of ten, but I wouldn't hesitate to give them a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1750290 - PeerSpot reviewer
SW Engineer at a healthcare company with 51-200 employees
Reseller
Jan 12, 2022
They're quite robust, don't malfunction, and we've had no complaints so far
Pros and Cons
  • "Cisco Routers are quite robust. They don't malfunction, and we've had no complaints so far."
  • "I would like it if Cisco Routers had a longer lifecycle. That's what we need. We don't want to renew or implement a new model. One model should be available for at least five years. This seems impossible nowadays."

What is our primary use case?

Cisco Routers have the native translation that we need for a couple of extra networks. They also provide firewall protection for our system.

What is most valuable?

Cisco Routers are quite robust. They don't malfunction, and we've had no complaints so far.

What needs improvement?

I would like it if Cisco Routers had a longer lifecycle. That's what we need. We don't want to renew or implement a new model. One model should be available for at least five years. This seems impossible nowadays.

For how long have I used the solution?

I think we first installed the Enterprise Routers about three years ago, but now they're reaching the end of their lifecycle, so we'll likely switch.

What do I think about the stability of the solution?

Cisco Routers are a stable solution.

What do I think about the scalability of the solution?

Cisco Routers are scalable enough for our needs. We only have a couple of networks we need to connect and 200 customers.

How are customer service and support?

So far I haven't had any issues. Support provides us with all the latest patches and updates. 

How was the initial setup?

We prepare everything here in the factory and the site where our systems are. Then we set up a new IP address when needed. The time required for deployment depends on the person and site. Typically, if it's a competent person, it's a half-hour job with verification and testing.

What's my experience with pricing, setup cost, and licensing?

Cisco Routers are quite affordable. The price is not the problem. It's the availability and the lifecycle. 

Which other solutions did I evaluate?

I'm currently looking at Netgear for a replacement solution and some other candidates. We will evaluate and verify.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
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