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Field service manager at reduno.com
Real User
Extremely scalable with good technical support and good networking capabilities
Pros and Cons
  • "The performance of the devices is very reliable."
  • "The initial setup can be a little bit difficult."

What is our primary use case?

We primarily use the solution for our final customers. The solution is used for communication. We are a service provider, and we offer our customers public networks as a service. Our customers typically need an internet connection or MPLS.

What is most valuable?

The solution offers very good networking capabilities.

The stability is excellent.

The consistency of the configuration has been very good.

The performance of the devices is very reliable.

What needs improvement?

The initial setup can be a little bit difficult. They should try to make it easier to set up for new users.

For how long have I used the solution?

I’ve used the solution for maybe ten to 15 years. I’ve used it for over a decade. It’s been a while.

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Cisco Enterprise Routers
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What do I think about the stability of the solution?

The solution is quite stable and the devices are reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.

What do I think about the scalability of the solution?

The solution is extremely scalable. It’s not a problem expanding it as necessary.

How are customer service and support?

We’ve used the solution’s technical support. We found them helpful and responsive and we are quite satisfied with the level of support provided.

How was the initial setup?

The initial setup can be hard. That said, we have a good amount of experience. It’s easier to manage the process if you have a good understanding of the solution in general.

I’m not sure how long it took to deploy the solution. For a big project, it might take as long as two weeks, however, a small deployment might only take a few hours. Every deployment differs according to size and requirements.

What about the implementation team?

We tend to set up the solution for our clients. We have some engineers that work directly with end customers.

What other advice do I have?

We use the most recent version of the solution, however, I do not know the version number off-hand.

I’d rate the solution at a ten out of ten. We’ve been very happy with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network telecommunications administrator at Comtel Technologies
Real User
Good tech support for a stable and well-priced solution
Pros and Cons
  • "I am pleased with the technical support."
  • "The installation process should be simplified, since it is quite complex in a new version."

What is our primary use case?

We use IOS XE version 17.

What is most valuable?

I like the price of the solution and the ability to take advantage of it as fast as we want. 

What needs improvement?

Sometimes, it can take a while to get used to a new version or additions which are made and this involves us going to the note and doing a lot of reading. There are many changes of which we are not aware. The technology should be addressed, the new protocols that are incorporated in a new version. A new way for registering the equipment might be needed. It can be hard for us to deploy a new version, as we lack the knowledge for its use. 

The installation process should be simplified, since it is quite complex in a new version.

There are simply too many changes taking place. While we are still in the process of learning how to use a new version, another is sent. 

French language capabilities should be added. It is hard for us to adequately express ourselves in English. 

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

What do I think about the stability of the solution?

The solution is quite stable, no bugs or glitches. Based on my experience, I can confirm that this is true of the new version. 

How are customer service and support?

I am pleased with the technical support. In my experience with the TAC team, which provides us with technical assistance, I have found it to be very useful. The moment an issue arises, we open a ticket and receive the help we need. 

How was the initial setup?

The installation process should be simplified, since it is quite complex in a new version.

There are two many changes taking place. While we are still in the process of learning how to use a new version, another is sent. It can be hard for us to deploy a new version, as we lack the knowledge for its use.

What's my experience with pricing, setup cost, and licensing?

I like the price of the solution. 

What other advice do I have?

We act as the integrators of the solution. 

I would certainly recommend the solution to others. 

I rate Cisco Enterprise Routers as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Intergator
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
August 2025
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Executive at FFC
Real User
A stable enterprise routing solution with good support
Pros and Cons
  • "I like that Cisco Enterprise Routers is a stable solution. Their technical support is also really good."
  • "It would be better if Cisco Enterprise Routers were more secure."

What is our primary use case?

I use Cisco Enterprise Routers for connectivity. I have five branch sites and a headquarters. We use these routers for connectivity between the branch sites and the headquarters where I'm using SAP.

What is most valuable?

I like that Cisco Enterprise Routers is a stable solution. Their technical support is also really good.

What needs improvement?

It would be better if Cisco Enterprise Routers were more secure.

For how long have I used the solution?

I've been using Cisco Enterprise Routers for about 11 years. 

What do I think about the stability of the solution?

Cisco Enterprise Routers is a stable solution. They are stable enough, and they have been serving us well for the past ten years. We haven't found any issues with them.

What do I think about the scalability of the solution?

Cisco Enterprise Routers is scalable, but their legacy routers aren't that scalable. However, they have been serving us pretty well over the years. We have about 4,000 users at the moment.

How are customer service and technical support?

Cisco's tech support has been really good.

How was the initial setup?

The initial setup is straightforward, and it's easy to install. It takes less than an hour to implement this solution. We have a technical team with about 20 people maintaining this solution.

What about the implementation team?

We implemented this solution by ourselves.

Which other solutions did I evaluate?

I only evaluated Fortinet. There's tough competition between Fortinet and Cisco, but we opted for Cisco.

What other advice do I have?

I would probably recommend this solution to new users.

On a scale from one to ten, I would give Cisco Enterprise Routers an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President at Vodafone Idea Ltd.
Real User
Reasonably priced, easy to install and deploy, and improves company management
Pros and Cons
  • "The commands are easy to understand."
  • "While the commands are easy to understand, and you will find a mixture, if you put a question mark on them then it will create problems."

What is most valuable?

Cisco Enterprise Routers are the best. I am satisfied with this product.

The commands are easy to understand.

What needs improvement?

While the commands are easy to understand, and you will find a mixture, if you put a question mark on them then it will create problems.

The improvements will improve our company management and our system compatibility.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for two years.

What do I think about the stability of the solution?

It is stable. We have not had any issues with stability.

What do I think about the scalability of the solution?

It's a scalable product. We have a total of 5,000 employees in our company that we use Cisco Enterprise Routers for.

How are customer service and technical support?

We are troubleshooting for our clients. Our company is a telecom based company. We provide internet data to all of India.

We have three companies on our site with technical issues that require immediate support.

Which solution did I use previously and why did I switch?

We have worked with other routers, but Cisco is the best.

How was the initial setup?

Cisco is easy to deploy and easy to set up.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

We pay for licensing every year.

What other advice do I have?

I would rate Cisco Enterprise Routers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group Head of IT at a maritime company with 501-1,000 employees
Real User
Good lifespan, easily installed and managed, with good support
Pros and Cons
  • "They have a good lifespan and they are easily managed."
  • "I would like to see better reporting and also integration with other products."

What is our primary use case?

We use this solution for network communication and connectivity.

What is most valuable?

They are good. They have a good lifespan and they are easily managed.

The information is readily available for all of the products.

Also, they have local support available, as well as principal support, which is also easy to get.

What needs improvement?

Prices could be better.

I would like to see better reporting and also integration with other products.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

We have the version that was used at that time, as well as the newest versions.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have 12 users in five locations.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

It does take some time because you need to do the configuration. 

It can take a day to deploy. It may take longer if it is a complex environment, or if it is a simple environment, it can be done faster.

What about the implementation team?

We have an internal team, who works with the implementation partner.

The implementation partner starts with the base configuration, and then they draw on our internet team to work with them.

Eventually, it falls under our team management.

What's my experience with pricing, setup cost, and licensing?

It's expensive and the pricing could be improved.

The license is paid yearly.

What other advice do I have?

We plan to continue using this solution. I would recommend Cisco Enterprise Routers to others who are interested in using them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1392462 - PeerSpot reviewer
General Manager at a energy/utilities company with 10,001+ employees
Real User
Plug and play, stable, good support, but it's expensive
Pros and Cons
  • "It is a good router that is available with advanced technology."
  • "As we are expanding, we require more coverage."

What is our primary use case?

It's our network device.

What is most valuable?

It is a good router that is available with advanced technology.

What needs improvement?

We are evaluating and considering moving to SD-WAN, which is the latest one.

As we are expanding, we require more coverage.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for 15 years.

It is always updated. We are using the latest version.

What do I think about the stability of the solution?

It's a stable router.

What do I think about the scalability of the solution?

We have no issues with the scalability. We have approximately 500 users in our organization.

How are customer service and technical support?

Technical support is good and they are very nice.

We have no issues with customer support.

How was the initial setup?

It's a plug-and-play type of installation.

We have a team of 10 people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

There are licensing costs and they are expensive.

Which other solutions did I evaluate?

We are currently evaluating other vendors.

What other advice do I have?

Generally, I don't recommend anything to anyone.

I would rate Cisco Enterprise Routers a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1487148 - PeerSpot reviewer
Deputy Director at a sports company with 201-500 employees
Real User
A reliable product that does not require any major changes
Pros and Cons
  • "In itself, Cisco is a reliable product and does not require any major change."
  • "Cisco routers are an expensive product."

What is our primary use case?

We perform immigration checks in Pakistan. We have around 26 distributed check posts across Pakistan. We need network links to collect the data, implement the stop list, and other immigration-related data.

How has it helped my organization?

For immigration, we use an MIS system that helps the immigration personnel. This requires a network infrastructure at its core. We need to ensure the availability of data and to ensure data security.  round 90 to 95 people use it within our organization.

What is most valuable?

In itself, Cisco is a reliable product and does not require any major changes. We have utilized Cisco for around 15 years, and in that time, there has hardly been any incident to my knowledge that a router suddenly became faulty, or started to malfunction. Cisco is an excellent and very comprehensive product, and we have no issues with that.

What needs improvement?

It's not really about how Cisco can be improved, but the utilities around it. For example, Fortinet has a good firewall and useful auditing tools with it. It also allows establishing centralize infrastructure, just by installing a Fortinet client software, VPN software, at the client end. However, we know that Cisco is also providing such a product in the name of AnyConnect. It is a concern over the cost aspect because of the budget we have available, Fortinet is much cheaper than the Cisco product, including the functionalities it provides. Cisco routers are an expensive product. Regarding Cisco usage in the future, it depends upon the increase in the immigration checkpoints. If our government decided to open 10 more immigration checkpoints, and other sites related to those, it would require more procuring of hardware, including the number of routers to support this. 


For how long have I used the solution?

We have been utilizing Cisco routers and switches, since 2004. We are a police organization in Pakistan.

What do I think about the stability of the solution?

We still use the Cisco router 1721 Modular Access Router, which is now obsolete but still works. It is very stable. We have some very old, like 16, 17 years, old models. We have been using Cisco for around 15, or 16 years. We are satisfied with Cisco. 

What do I think about the scalability of the solution?

It's highly scalable. There should always be provision for scalability, as we procure many routers with modular capability. For example, we know that modular routers are capable of extension via WAN interfaces and other interfaces.

How are customer service and technical support?

We are very much satisfied with Cisco technical support.

What's my experience with pricing, setup cost, and licensing?

Some companies provide initial licenses very cheaply, as do Cisco, but when you want to renew or expand something, the licensing becomes expensive. 

Which other solutions did I evaluate?

The network team proposes that we might utilize Fortinet instead of Cisco in the future. There is no problem with Cisco, but this is when we might move towards Fortinet because Fortinet can provide these things that are very much cheaper than Cisco, including additional resources.

What other advice do I have?

I would rate cisco 9 out of 10. Cisco is the network equipment leader. It introduces new features; it's the trend maker. The trade-off is cost. Cisco is highly recommended, subject to the availability of funds. It's all about the resources you have and how much you want to invest. We are the customer. However, we are also studying Fortinet and its comparisons and things like those to finalize the procurement process.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

Very interesting 

IT manager at IRPC PCL
Real User
Top 10
Easy to use, stable, scalable, also easy to set up
Pros and Cons
  • "It's easy to use, and there is a lot of information available on the internet."
  • "I would like to see more boundaries and better performance."

What is our primary use case?

We use Cisco Enterprise Routers in the WAN solutions.

What is most valuable?

It's easy to use, and there is a lot of information available on the internet.

What needs improvement?

I would like to see more boundaries and better performance.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for several years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have 3,000 users in our organization.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Depending on the client's needs we use other solutions such as HPE.

How was the initial setup?

The initial setup is straightforward. It was easy. It was installed in minutes.

We have a team of 50 admins to help with the deployment.

We plan to continue using it in the future.

What about the implementation team?

We used an integrator to help us with the implementation.

What other advice do I have?

For others who want to use this solution, I would recommend it.

I would rate Cisco Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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