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Kuldeep_Singh - PeerSpot reviewer
District Manager at RailTel Corporation of India Ltd
Real User
Provides good performance but could be more secure
Pros and Cons
  • "The performance is good."
  • "The solution could be more secure."

What is our primary use case?

I install this solution for clients. We are a service provider.

What is most valuable?

The performance is good.

What needs improvement?

The solution could be more secure.

What do I think about the stability of the solution?

It's stable. We haven't had any issues.

Buyer's Guide
Cisco Enterprise Routers
September 2025
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What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

Installation is simple.

What other advice do I have?

I would rate this solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MohammedThousif Ansari - PeerSpot reviewer
Technical Lead at Tata Communications Ltd
Real User
User-friendly, well-performing routers
Pros and Cons
  • "The most valuable feature is the command prompt, which is very user-friendly."
  • "There have been multiple issues when updating iOS to Cisco routers."

What is most valuable?

The most valuable feature is the command prompt, which is very user-friendly.

What needs improvement?

There have been multiple issues when updating iOS to Cisco routers. 

For how long have I used the solution?

I've been using Cisco Enterprise Routers for four years.

What do I think about the stability of the solution?

The stability of Cisco Routers is fine, and their performance is good.

What do I think about the scalability of the solution?

Cisco Routers are very scalable.

How was the initial setup?

The initial setup was of medium difficulty.

What's my experience with pricing, setup cost, and licensing?

Cisco's prices could be cheaper.

What other advice do I have?

I would rate Cisco Enterprise Routers as ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
September 2025
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.
Dhanushka Chaitanya - PeerSpot reviewer
Manager - Enterprise Networking Solutions at a tech services company with 201-500 employees
Real User
Easy to configure with a low failure rate
Pros and Cons
  • "The most valuable feature is the ease of configuration."
  • "Cisco could improve by reducing the delays in receiving physical devices."

What is our primary use case?

The primary use for this solution is to connect branch networks to the head office.

What is most valuable?

The most valuable feature is the ease of configuration. 

What needs improvement?

Cisco could improve by reducing the delays in receiving physical devices.

For how long have I used the solution?

I've been working with Cisco Enterprise Routers for three to four years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This solution is scalable as we can fulfill our requirements by adding modules.

How are customer service and support?

Cisco's technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward and took between three to four weeks.

What was our ROI?

We get a good ROI from this solution because the failure rate is very low, which means customers are happy with the lack of maintenance required.

What's my experience with pricing, setup cost, and licensing?

The cost of this solution is very low compared to other products.

What other advice do I have?

I would give Cisco Enterprise Routers a rating of ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Field service manager at reduno.com
Real User
Extremely scalable with good technical support and good networking capabilities
Pros and Cons
  • "The performance of the devices is very reliable."
  • "The initial setup can be a little bit difficult."

What is our primary use case?

We primarily use the solution for our final customers. The solution is used for communication. We are a service provider, and we offer our customers public networks as a service. Our customers typically need an internet connection or MPLS.

What is most valuable?

The solution offers very good networking capabilities.

The stability is excellent.

The consistency of the configuration has been very good.

The performance of the devices is very reliable.

What needs improvement?

The initial setup can be a little bit difficult. They should try to make it easier to set up for new users.

For how long have I used the solution?

I’ve used the solution for maybe ten to 15 years. I’ve used it for over a decade. It’s been a while.

What do I think about the stability of the solution?

The solution is quite stable and the devices are reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.

What do I think about the scalability of the solution?

The solution is extremely scalable. It’s not a problem expanding it as necessary.

How are customer service and support?

We’ve used the solution’s technical support. We found them helpful and responsive and we are quite satisfied with the level of support provided.

How was the initial setup?

The initial setup can be hard. That said, we have a good amount of experience. It’s easier to manage the process if you have a good understanding of the solution in general.

I’m not sure how long it took to deploy the solution. For a big project, it might take as long as two weeks, however, a small deployment might only take a few hours. Every deployment differs according to size and requirements.

What about the implementation team?

We tend to set up the solution for our clients. We have some engineers that work directly with end customers.

What other advice do I have?

We use the most recent version of the solution, however, I do not know the version number off-hand.

I’d rate the solution at a ten out of ten. We’ve been very happy with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network telecommunications administrator at Comtel Technologies
Real User
Good tech support for a stable and well-priced solution
Pros and Cons
  • "I am pleased with the technical support."
  • "The installation process should be simplified, since it is quite complex in a new version."

What is our primary use case?

We use IOS XE version 17.

What is most valuable?

I like the price of the solution and the ability to take advantage of it as fast as we want. 

What needs improvement?

Sometimes, it can take a while to get used to a new version or additions which are made and this involves us going to the note and doing a lot of reading. There are many changes of which we are not aware. The technology should be addressed, the new protocols that are incorporated in a new version. A new way for registering the equipment might be needed. It can be hard for us to deploy a new version, as we lack the knowledge for its use. 

The installation process should be simplified, since it is quite complex in a new version.

There are simply too many changes taking place. While we are still in the process of learning how to use a new version, another is sent. 

French language capabilities should be added. It is hard for us to adequately express ourselves in English. 

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

What do I think about the stability of the solution?

The solution is quite stable, no bugs or glitches. Based on my experience, I can confirm that this is true of the new version. 

How are customer service and support?

I am pleased with the technical support. In my experience with the TAC team, which provides us with technical assistance, I have found it to be very useful. The moment an issue arises, we open a ticket and receive the help we need. 

How was the initial setup?

The installation process should be simplified, since it is quite complex in a new version.

There are two many changes taking place. While we are still in the process of learning how to use a new version, another is sent. It can be hard for us to deploy a new version, as we lack the knowledge for its use.

What's my experience with pricing, setup cost, and licensing?

I like the price of the solution. 

What other advice do I have?

We act as the integrators of the solution. 

I would certainly recommend the solution to others. 

I rate Cisco Enterprise Routers as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Intergator
PeerSpot user
Executive at FFC
Real User
A stable enterprise routing solution with good support
Pros and Cons
  • "I like that Cisco Enterprise Routers is a stable solution. Their technical support is also really good."
  • "It would be better if Cisco Enterprise Routers were more secure."

What is our primary use case?

I use Cisco Enterprise Routers for connectivity. I have five branch sites and a headquarters. We use these routers for connectivity between the branch sites and the headquarters where I'm using SAP.

What is most valuable?

I like that Cisco Enterprise Routers is a stable solution. Their technical support is also really good.

What needs improvement?

It would be better if Cisco Enterprise Routers were more secure.

For how long have I used the solution?

I've been using Cisco Enterprise Routers for about 11 years. 

What do I think about the stability of the solution?

Cisco Enterprise Routers is a stable solution. They are stable enough, and they have been serving us well for the past ten years. We haven't found any issues with them.

What do I think about the scalability of the solution?

Cisco Enterprise Routers is scalable, but their legacy routers aren't that scalable. However, they have been serving us pretty well over the years. We have about 4,000 users at the moment.

How are customer service and technical support?

Cisco's tech support has been really good.

How was the initial setup?

The initial setup is straightforward, and it's easy to install. It takes less than an hour to implement this solution. We have a technical team with about 20 people maintaining this solution.

What about the implementation team?

We implemented this solution by ourselves.

Which other solutions did I evaluate?

I only evaluated Fortinet. There's tough competition between Fortinet and Cisco, but we opted for Cisco.

What other advice do I have?

I would probably recommend this solution to new users.

On a scale from one to ten, I would give Cisco Enterprise Routers an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President at Vodafone Idea Ltd.
Real User
Reasonably priced, easy to install and deploy, and improves company management
Pros and Cons
  • "The commands are easy to understand."
  • "While the commands are easy to understand, and you will find a mixture, if you put a question mark on them then it will create problems."

What is most valuable?

Cisco Enterprise Routers are the best. I am satisfied with this product.

The commands are easy to understand.

What needs improvement?

While the commands are easy to understand, and you will find a mixture, if you put a question mark on them then it will create problems.

The improvements will improve our company management and our system compatibility.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for two years.

What do I think about the stability of the solution?

It is stable. We have not had any issues with stability.

What do I think about the scalability of the solution?

It's a scalable product. We have a total of 5,000 employees in our company that we use Cisco Enterprise Routers for.

How are customer service and technical support?

We are troubleshooting for our clients. Our company is a telecom based company. We provide internet data to all of India.

We have three companies on our site with technical issues that require immediate support.

Which solution did I use previously and why did I switch?

We have worked with other routers, but Cisco is the best.

How was the initial setup?

Cisco is easy to deploy and easy to set up.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

We pay for licensing every year.

What other advice do I have?

I would rate Cisco Enterprise Routers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group Head of IT at a maritime company with 501-1,000 employees
Real User
Good lifespan, easily installed and managed, with good support
Pros and Cons
  • "They have a good lifespan and they are easily managed."
  • "I would like to see better reporting and also integration with other products."

What is our primary use case?

We use this solution for network communication and connectivity.

What is most valuable?

They are good. They have a good lifespan and they are easily managed.

The information is readily available for all of the products.

Also, they have local support available, as well as principal support, which is also easy to get.

What needs improvement?

Prices could be better.

I would like to see better reporting and also integration with other products.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

We have the version that was used at that time, as well as the newest versions.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have 12 users in five locations.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

It does take some time because you need to do the configuration. 

It can take a day to deploy. It may take longer if it is a complex environment, or if it is a simple environment, it can be done faster.

What about the implementation team?

We have an internal team, who works with the implementation partner.

The implementation partner starts with the base configuration, and then they draw on our internet team to work with them.

Eventually, it falls under our team management.

What's my experience with pricing, setup cost, and licensing?

It's expensive and the pricing could be improved.

The license is paid yearly.

What other advice do I have?

We plan to continue using this solution. I would recommend Cisco Enterprise Routers to others who are interested in using them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: September 2025
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