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Solution System Engineer at a comms service provider with 1-10 employees
Real User
Oct 9, 2022
Top-notch security with a simplified process for branching and networking
Pros and Cons
  • "The solution provides the best security available and simplifies the process for branches and networking."
  • "The solution is difficult to implement without a broad knowledge base."

What is our primary use case?

Our company was contracted to change switches and routers for government offices, clinics, police departments, and armed forces. 

The solution was part of a massive upgrade in technology government-wide and we were one of many subcontractors working on the project. 

How has it helped my organization?

Our country is five or ten years behind in technology and generally slow to react. 

Cisco partnering with our government was very important because it motivated us to learn the solution, expand our portfolio, and move technology forward while serving as expert technicians for deployments and maintenance. 

What is most valuable?

The solution provides the best security available and simplifies the process for branches and networking. 

What needs improvement?

The solution is difficult to implement without a broad knowledge base. 

Subnetting for large organizations is complicated because you must understand the company hierarchy before starting to subnet. The process can be difficult so it helps to have experience or rely on other team members for advice. 

Buyer's Guide
Cisco Enterprise Routers
January 2026
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,515 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

I do not monitor stability in my position but the solution has a reputation for being top-notch so stability must be good. 

What do I think about the scalability of the solution?

I only handled installations but the solution must be scalable because it was deployed across all government offices. 

How are customer service and support?

Supervisors at our company partnered with technical support to ensure seamless implementations. 

How was the initial setup?

The initial setup is complicated and requires knowledge of the solution. 

We opted to work in teams so we would have more knowledge in the field for implementations. Each site team consisted of 14 technicians and there were more than 1,000 technicians across all sites. 

We first analyzed existing routers and switches to provide supervisors with a list of equipment to be replaced. We then prepared installation and configuration plans to ensure seamless implementations. 

What about the implementation team?

Our company replaced old hardware and worked in partnership with Cisco to configure and implement the solution.

Implementation and maintenance requires two to four technicians. 

What was our ROI?

It helped our company to learn the solution and partner with the government which includes some of the largest organizations in our country. 

Which other solutions did I evaluate?

Cisco has a partnership with our government and provides the main solution in Botswana. 

No other options were evaluated because our government believes that Cisco provides the best security in a comprehensive package that matches desired standards. 

What other advice do I have?

I rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Chief Information Officer at a financial services firm with 5,001-10,000 employees
Real User
Oct 2, 2022
An excellent but expensive product that performs well regardless of traffic volume and is better suited to medium to large businesses
Pros and Cons
  • "We appreciate that this solution performs well, regardless of the volume of traffic being fed through it."
  • "The main area for improvement with this product is with the price, which is currently very high compared to the rest of the market."

What is our primary use case?

We use this solution for communication between banking branches, and connecting those branches to Head Office.

What is most valuable?

We appreciate that this solution performs well, regardless of the volume of traffic being fed through it.

What needs improvement?

The main area for improvement with this product is with the price, which is currently very high compared to the rest of the market.

For how long have I used the solution?

We have been working with this solution for more than 20 years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

We have found this to be a scalable solution.

How are customer service and support?

The technical support for this solution is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for this product is very easy, once some training has taken place.

What about the implementation team?

We implemented this solution using our in-house team.

What's my experience with pricing, setup cost, and licensing?

There is a router-only, perpetual license available for this product, but additional features will mean additional charges.

What other advice do I have?

We recommend this solution for medium to large organizations, as it requires a large financial commitment to work at its best.

We would also advise organizations to be very clear on their requirements. This way they are not paying for features that this product provides, but that they won't use.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
January 2026
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,515 professionals have used our research since 2012.
Kuldeep_Singh - PeerSpot reviewer
District Manager at a comms service provider with 1,001-5,000 employees
Real User
Jul 28, 2022
Provides good performance but could be more secure
Pros and Cons
  • "The performance is good."
  • "The solution could be more secure."

What is our primary use case?

I install this solution for clients. We are a service provider.

What is most valuable?

The performance is good.

What needs improvement?

The solution could be more secure.

What do I think about the stability of the solution?

It's stable. We haven't had any issues.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

Installation is simple.

What other advice do I have?

I would rate this solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MohammedThousif Ansari - PeerSpot reviewer
Technical Lead at a comms service provider with 10,001+ employees
Real User
Jun 15, 2022
User-friendly, well-performing routers
Pros and Cons
  • "The most valuable feature is the command prompt, which is very user-friendly."
  • "There have been multiple issues when updating iOS to Cisco routers."

What is most valuable?

The most valuable feature is the command prompt, which is very user-friendly.

What needs improvement?

There have been multiple issues when updating iOS to Cisco routers. 

For how long have I used the solution?

I've been using Cisco Enterprise Routers for four years.

What do I think about the stability of the solution?

The stability of Cisco Routers is fine, and their performance is good.

What do I think about the scalability of the solution?

Cisco Routers are very scalable.

How was the initial setup?

The initial setup was of medium difficulty.

What's my experience with pricing, setup cost, and licensing?

Cisco's prices could be cheaper.

What other advice do I have?

I would rate Cisco Enterprise Routers as ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Field service manager at a computer software company with 1,001-5,000 employees
Real User
Nov 11, 2021
Extremely scalable with good technical support and good networking capabilities
Pros and Cons
  • "The performance of the devices is very reliable."
  • "The initial setup can be a little bit difficult."

What is our primary use case?

We primarily use the solution for our final customers. The solution is used for communication. We are a service provider, and we offer our customers public networks as a service. Our customers typically need an internet connection or MPLS.

What is most valuable?

The solution offers very good networking capabilities.

The stability is excellent.

The consistency of the configuration has been very good.

The performance of the devices is very reliable.

What needs improvement?

The initial setup can be a little bit difficult. They should try to make it easier to set up for new users.

For how long have I used the solution?

I’ve used the solution for maybe ten to 15 years. I’ve used it for over a decade. It’s been a while.

What do I think about the stability of the solution?

The solution is quite stable and the devices are reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.

What do I think about the scalability of the solution?

The solution is extremely scalable. It’s not a problem expanding it as necessary.

How are customer service and support?

We’ve used the solution’s technical support. We found them helpful and responsive and we are quite satisfied with the level of support provided.

How was the initial setup?

The initial setup can be hard. That said, we have a good amount of experience. It’s easier to manage the process if you have a good understanding of the solution in general.

I’m not sure how long it took to deploy the solution. For a big project, it might take as long as two weeks, however, a small deployment might only take a few hours. Every deployment differs according to size and requirements.

What about the implementation team?

We tend to set up the solution for our clients. We have some engineers that work directly with end customers.

What other advice do I have?

We use the most recent version of the solution, however, I do not know the version number off-hand.

I’d rate the solution at a ten out of ten. We’ve been very happy with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network telecommunications administrator at a comms service provider with 11-50 employees
Real User
Nov 11, 2021
Good tech support for a stable and well-priced solution
Pros and Cons
  • "I am pleased with the technical support."
  • "The installation process should be simplified, since it is quite complex in a new version."

What is our primary use case?

We use IOS XE version 17.

What is most valuable?

I like the price of the solution and the ability to take advantage of it as fast as we want. 

What needs improvement?

Sometimes, it can take a while to get used to a new version or additions which are made and this involves us going to the note and doing a lot of reading. There are many changes of which we are not aware. The technology should be addressed, the new protocols that are incorporated in a new version. A new way for registering the equipment might be needed. It can be hard for us to deploy a new version, as we lack the knowledge for its use. 

The installation process should be simplified, since it is quite complex in a new version.

There are simply too many changes taking place. While we are still in the process of learning how to use a new version, another is sent. 

French language capabilities should be added. It is hard for us to adequately express ourselves in English. 

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

What do I think about the stability of the solution?

The solution is quite stable, no bugs or glitches. Based on my experience, I can confirm that this is true of the new version. 

How are customer service and support?

I am pleased with the technical support. In my experience with the TAC team, which provides us with technical assistance, I have found it to be very useful. The moment an issue arises, we open a ticket and receive the help we need. 

How was the initial setup?

The installation process should be simplified, since it is quite complex in a new version.

There are two many changes taking place. While we are still in the process of learning how to use a new version, another is sent. It can be hard for us to deploy a new version, as we lack the knowledge for its use.

What's my experience with pricing, setup cost, and licensing?

I like the price of the solution. 

What other advice do I have?

We act as the integrators of the solution. 

I would certainly recommend the solution to others. 

I rate Cisco Enterprise Routers as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Intergator
PeerSpot user
reviewer1664805 - PeerSpot reviewer
Information Technology Network Manager at a manufacturing company with 10,001+ employees
Real User
Sep 13, 2021
Good tech support and easy to install
Pros and Cons
  • "The solution is easy to install."
  • "The solution could be more stable and secure."

What is our primary use case?

We use routers for communicating between different networks.

What needs improvement?

The solution could be more stable and secure. 

For how long have I used the solution?

We've been using Cisco Enterprise Routers for the past two decades.

What do I think about the stability of the solution?

The solution is quite stable, although it could be more so. 

What do I think about the scalability of the solution?

We have the need to upgrade and plan to do so at the requisite time. 

How are customer service and technical support?

We have had occasion to contact technical support in the case of clarifications, other practices involving new software and firmware upgrades. 

We are very satisfied with the response time. 

How was the initial setup?

The solution is easy to install. It is so easy. It does not present an issue. 

What about the implementation team?

We require six people, working around the clock, for the deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

We do not have an issue with the price. 

The license is perpetual and is in-built to the router upon purchase of the device. However, they recently changed the licensing model to one which is subscription-based for periods of three, five or seven years. The licensing fee is okay and matches industry standards, which is the benchmark. 

Which other solutions did I evaluate?

In the past we evaluated Juniper Routers. The sole difference between this solution and that of Cisco Enterprise Routers is that the former has a somewhat more complex operating system, which is not very user-friendly. 

We have not made use of Juniper Routers. 

What other advice do I have?

There are around 9,000 people in our organization and we have approximately 120 routers.

I would recommend Cisco Enterprise Routers to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Executive at a pharma/biotech company with 1,001-5,000 employees
Real User
Sep 10, 2021
A stable enterprise routing solution with good support
Pros and Cons
  • "I like that Cisco Enterprise Routers is a stable solution. Their technical support is also really good."
  • "It would be better if Cisco Enterprise Routers were more secure."

What is our primary use case?

I use Cisco Enterprise Routers for connectivity. I have five branch sites and a headquarters. We use these routers for connectivity between the branch sites and the headquarters where I'm using SAP.

What is most valuable?

I like that Cisco Enterprise Routers is a stable solution. Their technical support is also really good.

What needs improvement?

It would be better if Cisco Enterprise Routers were more secure.

For how long have I used the solution?

I've been using Cisco Enterprise Routers for about 11 years. 

What do I think about the stability of the solution?

Cisco Enterprise Routers is a stable solution. They are stable enough, and they have been serving us well for the past ten years. We haven't found any issues with them.

What do I think about the scalability of the solution?

Cisco Enterprise Routers is scalable, but their legacy routers aren't that scalable. However, they have been serving us pretty well over the years. We have about 4,000 users at the moment.

How are customer service and technical support?

Cisco's tech support has been really good.

How was the initial setup?

The initial setup is straightforward, and it's easy to install. It takes less than an hour to implement this solution. We have a technical team with about 20 people maintaining this solution.

What about the implementation team?

We implemented this solution by ourselves.

Which other solutions did I evaluate?

I only evaluated Fortinet. There's tough competition between Fortinet and Cisco, but we opted for Cisco.

What other advice do I have?

I would probably recommend this solution to new users.

On a scale from one to ten, I would give Cisco Enterprise Routers an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: January 2026
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