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GlennCamilien - PeerSpot reviewer
Senior Cybersecurity Engineer at a financial services firm with 201-500 employees
Real User
They're reliable, scalable, and have the background support any enterprise solution requires
Pros and Cons
  • "Cisco support is the most valuable aspect because most technicians in the industry understand how to interface with a Cisco product. When we contact support, we know we'll probably get the answer whether we have to escalate the request to a new engineer or not."
  • "The cost is the biggest drawback of Cisco products. They say you'll never get fired for buying Cisco, but it's going to cost you."

What is our primary use case?

Cisco Enterprise Routers are used when you have networks with multiple branch offices connecting to a single point. 

What is most valuable?

Cisco support is the most valuable aspect because most technicians in the industry understand how to interface with a Cisco product. When we contact support, we know we'll probably get the answer whether we have to escalate the request to a new engineer or not. 

What needs improvement?

The cost is the biggest drawback of Cisco products. They say you'll never get fired for buying Cisco, but it's going to cost you. 

What do I think about the stability of the solution?

Cisco Enterprise Routers are highly stable. You can usually set them up and forget about them. 

Buyer's Guide
Cisco Enterprise Routers
June 2025
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What do I think about the scalability of the solution?

Cisco Enterprise Routers are highly scalable. We can upgrade to a higher appliance depending on our needs and bandwidth. 

What other advice do I have?

I rate Cisco Enterprise Routers nine out of 10 overall. They're reliable, scalable, and have the background support any enterprise solution requires.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Merci De Confirmer Senior Vice President at Winxo
Real User
Performs well, but the scalability could be improved
Pros and Cons
  • "Cisco Enterprise Routers is reliable and secure."
  • "When compared to PEPLink, Cisco Enterprise Routers are less flexible, and you cannot have more than one user."

What is our primary use case?

Cisco Enterprise Routers are used to connect our headquarters to the other store.

What is most valuable?

Cisco Enterprise Routers is reliable and secure.

What needs improvement?

When compared to PEPLink, Cisco Enterprise Routers are less flexible, and you cannot have more than one user.

The scalability could be improved.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for 15 years.

I started working with Cisco Enterprise Routers in 2007 or 2008.

What do I think about the stability of the solution?

Cisco Enterprise Routers is a stable solution.

What do I think about the scalability of the solution?

We have approximately 400 users in our organization.

We have a team of 20 to maintain this solution.

How are customer service and support?

We have contacted technical support once or twice. it's rare.

Which solution did I use previously and why did I switch?

We have been customers with SAP since 2004.

We use SAP and ECC6, and we will be migrating to SAP4/Hanne in April.

I am familiar with SAP Business One, but we are not using it.

We also have East Oil, an SAP vertical solution for petroleum businesses.

We do not have any solutions on the cloud. All of our solutions are deployed on the premises.

We also work with another solution for our fueling system called Dover WAN Fusion.

We use Endpoint Security for Windows and Kaspersky.

For our email, we use lotus notes and Image Source.

For our SAP server, along with Oracle Database, we use IX Unix and Linux.

We use PEPLink in the store and Cisco in the headquarters. We've got a hybrid solution, we use two different vendors.

How was the initial setup?

We have a great number of people, a significant number of engineers, in the information system.

As a manager, I don't have the details of what is involved in the setup.

What's my experience with pricing, setup cost, and licensing?

I believe licensing fees are paid once per year.

Which other solutions did I evaluate?

 

What other advice do I have?

I would recommend this solution to others, it's good. We are satisfied.

I would rate Cisco Enterprise Routers a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
June 2025
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Chief Information Officer at Dashen Bank SC
Real User
An excellent but expensive product that performs well regardless of traffic volume and is better suited to medium to large businesses
Pros and Cons
  • "We appreciate that this solution performs well, regardless of the volume of traffic being fed through it."
  • "The main area for improvement with this product is with the price, which is currently very high compared to the rest of the market."

What is our primary use case?

We use this solution for communication between banking branches, and connecting those branches to Head Office.

What is most valuable?

We appreciate that this solution performs well, regardless of the volume of traffic being fed through it.

What needs improvement?

The main area for improvement with this product is with the price, which is currently very high compared to the rest of the market.

For how long have I used the solution?

We have been working with this solution for more than 20 years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

We have found this to be a scalable solution.

How are customer service and support?

The technical support for this solution is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for this product is very easy, once some training has taken place.

What about the implementation team?

We implemented this solution using our in-house team.

What's my experience with pricing, setup cost, and licensing?

There is a router-only, perpetual license available for this product, but additional features will mean additional charges.

What other advice do I have?

We recommend this solution for medium to large organizations, as it requires a large financial commitment to work at its best.

We would also advise organizations to be very clear on their requirements. This way they are not paying for features that this product provides, but that they won't use.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kuldeep_Singh - PeerSpot reviewer
District Manager at RailTel Corporation of India Ltd
Real User
Provides good performance but could be more secure
Pros and Cons
  • "The performance is good."
  • "The solution could be more secure."

What is our primary use case?

I install this solution for clients. We are a service provider.

What is most valuable?

The performance is good.

What needs improvement?

The solution could be more secure.

What do I think about the stability of the solution?

It's stable. We haven't had any issues.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

Installation is simple.

What other advice do I have?

I would rate this solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MohammedThousif Ansari - PeerSpot reviewer
Technical Lead at Tata Communications Ltd
Real User
User-friendly, well-performing routers
Pros and Cons
  • "The most valuable feature is the command prompt, which is very user-friendly."
  • "There have been multiple issues when updating iOS to Cisco routers."

What is most valuable?

The most valuable feature is the command prompt, which is very user-friendly.

What needs improvement?

There have been multiple issues when updating iOS to Cisco routers. 

For how long have I used the solution?

I've been using Cisco Enterprise Routers for four years.

What do I think about the stability of the solution?

The stability of Cisco Routers is fine, and their performance is good.

What do I think about the scalability of the solution?

Cisco Routers are very scalable.

How was the initial setup?

The initial setup was of medium difficulty.

What's my experience with pricing, setup cost, and licensing?

Cisco's prices could be cheaper.

What other advice do I have?

I would rate Cisco Enterprise Routers as ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Sumanth Myneni - PeerSpot reviewer
Architect at PepsiCo
Real User
Top 10
Scalable, robust, and helpful support
Pros and Cons
  • "The most valuable feature of Cisco Enterprise Routers is that they are robust and resilient."
  • "The overall price of Cisco Enterprise Routers should be reduced, it is expensive."

What is our primary use case?

We use Cisco Enterprise Routers or WAN connectivity and switching in multiple areas, such as data centers and branch offices.

What is most valuable?

The most valuable feature of Cisco Enterprise Routers is that they are robust and resilient. 

What needs improvement?

The overall price of Cisco Enterprise Routers should be reduced, it is expensive.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

Cisco Enterprise Routers are stable.

What do I think about the scalability of the solution?

The scalability of Cisco Enterprise Routers is good.

We have approximately 250,000 users using this solution in my organization. We have an additional 10,000-20,000 contractors and a couple of partners who use the solution.

How are customer service and support?

The support from Cisco Enterprise Routers is good.

How was the initial setup?

Cisco Enterprise Routers has a simple implementation. The timeframe it tale for the implementation depends on the solution we are deploying. It varies up to ten hours. We use Cisco's wireless, routers, switches, and a few firewalls.

What about the implementation team?

We used an integrator to do the implementation.

We have approximately 20 engineers that do the deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The license of Cisco Enterprise Routers is too expensive compared to other solutions. As we try to increase the bandwidth, it gets even more expensive. There is an annual license needed to use the solution.

What other advice do I have?

I would recommend Cisco Enterprise Routers to others who need an enterprise solution.

I rate Cisco Enterprise Routers an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SameerBali - PeerSpot reviewer
Network Architect at Syriatel Mobile Telecom
Real User
Top 5
High availability, reliable, and has good technical support
Pros and Cons
  • "They are the most stable, have the highest availability, and are the most reliable on the market."
  • "The price could be lowered."

What is our primary use case?

I use Cisco Routers in a variety of technologies, including TLS, BGP, OSPF, EIGRP, VRF policy-based routing, and VPN in some routers.

What is most valuable?

They are the most stable, have the highest availability, and are the most reliable on the market.

What needs improvement?

The price could be lowered.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for ten years.

We are not using the most recent version, but it is not the oldest.

What do I think about the stability of the solution?

Cisco Enterprise Routers is very stable.

What do I think about the scalability of the solution?

Cisco Enterprise Routers is a scalable product.

We have more than 500 users in our company. We have a team of 50 IT technicians in our company and 5,000 employees that are distributed in approximately 70 locations in the country. Each location has Cisco Enterprise Routers on its premises.

How are customer service and support?

We are pleased with Cisco's technical support.

Which solution did I use previously and why did I switch?

I use many of the Enterprise Routers. I use now Cisco Routers 4420, 4431, 4450. I use IOS, IOS XE.

How was the initial setup?

I have deployed many routers. All of our technologies have been applied to the routers.

What's my experience with pricing, setup cost, and licensing?

We don't need a license if we use IOS for basic, IT-related tasks. However, if we want to use a security feature, advanced IT features, video conferencing, voice conferencing, or UT, we must purchase a license for each of these features.

Cisco Enterprise Routers are not the cheapest routers on the market, they are expensive.

What other advice do I have?

I would recommend this solution other others who are considering it.

I would rate Cisco Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Handell Watson - PeerSpot reviewer
CEO at Watronix Information Technology Ltd
Reseller
Beneficial proprietor routing protocol, highly reliable, and helpful support
Pros and Cons
  • "The main reason for using Cisco Routers is for the proprietor routing protocol that it has."
  • "The security could improve for Cisco Enterprise Routers. I understand there's a security appliance that is separate, but in terms of the router, there can be improvements made to prevent unwanted users from accessing the router or trying to manipulate the traffic that is passing through it."

What is our primary use case?

We are using Metro circuits to connect branches on the different bins and I use Cisco Enterprise Routers to route the traffic.

What is most valuable?

The main reason for using Cisco Routers is for the proprietor routing protocol that it has.

What needs improvement?

The security could improve for Cisco Enterprise Routers. I understand there's a security appliance that is separate, but in terms of the router, there can be improvements made to prevent unwanted users from accessing the router or trying to manipulate the traffic that is passing through it.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

Cisco Enterprise Routers is a stable solution.

What do I think about the scalability of the solution?

We have not had a problem with the stability of Cisco Enterprise Routers.

How are customer service and support?

I would rate the technical support of Cisco Enterprise Routers an eight out of ten.

Having to do system troubleshooting and assisting takes time out from the operation of the business. From an operational or technical standpoint, we who install or implement the devices need to be hands-on. Especially when it's a physical problem, not necessarily programming or configuration. There are times when you have issues with a module or it's not operating the way it's supposed to operate and you don't know if it's a manufacturer cause. Trying to troubleshoot these issues should be easier.

Okay. Right. And what advice would you give to other people who want to implement Cisco Enterprise Routers?

How was the initial setup?

I am a trained Cisco engineer, the implementation was not that complicated.

What other advice do I have?

Based on my experience with other routers, Cisco has proven to be reliable. And from the routing aspect of things, it is really the product of choice for most of my customers. Whenever they want to implement any networking, most of them will request Cisco products.

I rate Cisco Enterprise Routers a nine out of ten.

Comparing the 3900 to the 3800 routers, the class of routers has improved over the 3800. Most of the modules are gigabit ports and you can receive 10 gig ports with them, compared to the older version where it's a 100 megabit port. 

Based on how the industry is going, where most connections are way over 100 megabits. If you're receiving an internet connection from a business customer, it's going to be more than 100 megabits, and sometimes 250 megs, or even 500 megabits. To have a router that is 100 megabits defeats the purpose of having a faster internet connection. The 3900 Series really solved that problem, where there are gigabit ports. If you want to aggregate ports to receive, for example, 10 gigabits or more, you can always do that by putting in a module SSP port. It has improved a lot.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
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Updated: June 2025
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Download our free Cisco Enterprise Routers Report and get advice and tips from experienced pros sharing their opinions.