PeerSpot user
Engineering Manager at Chalish Co.
Real User
Great CLI and OS with fantastic stability
Pros and Cons
  • "The solution is easily scalable."
  • "Due to the sanctions on our country, we can't get outside help directly from Cisco. We need to handle the implementation ourselves."

What is our primary use case?

I'm a Cisco specialist, and I implement Cisco devices, not always just for myself. We consult, implement, and design Cisco devices for our customers according to their needs and requirements. Just for the record, I am the CEO of my company: Atin Secure Systems ltd.

What is most valuable?

I feel free with Cisco's operation system (IOS), and specifically, it's CLI. The power of Cisco is it's software and OS, not just their hardware. Their end product is very stable, straightforward, and scalable. However, it takes time and energy for a beginner to be able to administer the CLI.

What needs improvement?

Cisco could update or release a new GUI. It needs a more extensive and comprehensive GUI, specifically for people who don't like using CLIs. I don't mind CLI but, I know based on my experience that not everyone prefers it. Unfortunately, Cisco promotes only to use CLI.

I am teaching Cisco up to CCNP level to my students, but up until today, I haven't been able to take the Cisco exams because we are banned from doing so in our country due to sanctions. We cannot even take the Cisco exams out of the country. I wanted to travel to Turkey to try, however, I was told I wouldn't be recognized even if I pass the exam.

For how long have I used the solution?

I have been implementing, designing, troubleshooting, and teaching Cisco for ten years.

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What do I think about the stability of the solution?

Cisco has the best stability I have ever seen. There aren't bugs or glitches, freeze, or crashes. It's very reliable.

What do I think about the scalability of the solution?

The solution is very scalable. It's another feature that's great. You can add as many Cisco devices as you want to your project or your scenario if your initial design is correct. This can be done without any side effects and without any big changes.

How are customer service and support?

We're based in Iran. We suffer from a lot of sanctions, so we don't have access to Cisco specialists or Cisco support. It's not allowed.

Which solution did I use previously and why did I switch?

Cisco is somehow expensive in comparison to other vendors. Hence, we have switched to other brands only to satisfy the financial needs of our customers. Our only suggestion to customers is Cisco.

How was the initial setup?

In my opinion, the initial set up is useless for a person (a specialist or a technician) who wants to run a full scenario. If I were Cisco, I would eliminate that initial setup.

What about the implementation team?

Due to the sanctions on our country, we can't get outside help directly from Cisco. We need to handle the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The initial costs of using a full Cisco scenario like purchasing gears and licenses may be a little bit high. However, with accurate design and implementation, you should make sure you are good to go for years.

Which other solutions did I evaluate?

Cisco is the definition of computer networks in the industry. I have experience and knowledge in other brands like Mikrotik. However, Cisco is the best on the market.

What other advice do I have?

You can't compare Cisco to any other gadget or any other solution. They're the best in the market, hands down. I have no choice other than giving them full marks of ten out of ten. I'd recommend Cisco to everyone.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT Department at Silver Springs Hotel
Real User
An extremely stable and reliable device that performs well
Pros and Cons
  • "The solution is very stable. I have not seen any downtime due to the product freezing or anything like that. It performs well and hasn't required reboots unless it's to troubleshoot with a support service provider needing configuration. It doesn't overheat and it's on 24/7."
  • "If I only have one LAN port in which I want to connect more than one device, I have to buy an add-on card so that I can have two LAN ports. The smaller devices and low-end routers have about four LAN ports. This solution is a high-end device but has only one. It would be preferable if they offered more LAN ports."

What is most valuable?

The solution is very stable. I have not seen any downtime due to the product freezing or anything like that. It performs well and hasn't required reboots unless it's to troubleshoot with a support service provider needing configuration. It doesn't overheat and it's on 24/7. 

What needs improvement?

It would be great if there was a graphical user interface or something to interface with the router.

If I only have one LAN port in which I want to connect more than one device, I have to buy an add-on card so that I can have two LAN ports. The smaller devices and low-end routers have about four LAN ports. This solution is a high-end device but has only one. It would be preferable if they offered more LAN ports.

I don't know whether the solution can be cloud-managed. When I am away from work, it would be great if I could still have access and manage things, check the configuration, etc. Right now, I don't have a way of monitoring things if I am not at my desk.

I need a feature introduced where I can be able to tell if my provider is giving me constant capacity. The solution should be able to alert me to when the capacity fluctuates so I can go back to my provider and tell ask them why they are giving me less capacity than I am paying for.

For how long have I used the solution?

I've been using the solution for more than ten years.

What do I think about the stability of the solution?

The stability of the solution is very, very good. 

There was a time I was experiencing some issues with the low-end Cisco router, the 800 series, but I upgraded to the enterprise option and its performance has been remarkable, I have no complaints whatsoever.

What do I think about the scalability of the solution?

We haven't attempted to scale the solution, so I can't really speak to if it's easy or difficult.

How are customer service and technical support?

I've not engaged with Cisco technical support directly, but the resellers supporting us have been excellent. I prefer to work with the internet service providers because they are the ones who sold the Cisco router to me and they've been supporting me very well and I am happy with their assistance.

Which solution did I use previously and why did I switch?

We didn't really use another solution, at least not on a large scale. We did use some small routers like Linksys for a handful of people. For the purpose of our internet connectivity from the service provider to my company, I wanted to use Cisco.

How was the initial setup?

Deployment took some time. One person came in to terminate cable. Then, the next day, they sent someone to configure the router which took three hours. Some of the settings weren't quite working right, which is why it took that long. 

What about the implementation team?

The initial setup was done by my internet service provider because they did not want anyone to tamper with their configuration. 

What other advice do I have?

We operate a hotel and we have clients who are logging into the WiFi all the time. We need to give them good connectivity. Sometimes we get as many as 500 connections and we know that with Cisco unless the service provider lets us down, the device won't fail. It's a very good product.

I'd recommend the solution. I'd rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
April 2024
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Merci De Confirmer Senior Vice President at Winxo
Real User
Top 20
Performs well, but the scalability could be improved
Pros and Cons
  • "Cisco Enterprise Routers is reliable and secure."
  • "When compared to PEPLink, Cisco Enterprise Routers are less flexible, and you cannot have more than one user."

What is our primary use case?

Cisco Enterprise Routers are used to connect our headquarters to the other store.

What is most valuable?

Cisco Enterprise Routers is reliable and secure.

What needs improvement?

When compared to PEPLink, Cisco Enterprise Routers are less flexible, and you cannot have more than one user.

The scalability could be improved.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for 15 years.

I started working with Cisco Enterprise Routers in 2007 or 2008.

What do I think about the stability of the solution?

Cisco Enterprise Routers is a stable solution.

What do I think about the scalability of the solution?

We have approximately 400 users in our organization.

We have a team of 20 to maintain this solution.

How are customer service and support?

We have contacted technical support once or twice. it's rare.

Which solution did I use previously and why did I switch?

We have been customers with SAP since 2004.

We use SAP and ECC6, and we will be migrating to SAP4/Hanne in April.

I am familiar with SAP Business One, but we are not using it.

We also have East Oil, an SAP vertical solution for petroleum businesses.

We do not have any solutions on the cloud. All of our solutions are deployed on the premises.

We also work with another solution for our fueling system called Dover WAN Fusion.

We use Endpoint Security for Windows and Kaspersky.

For our email, we use lotus notes and Image Source.

For our SAP server, along with Oracle Database, we use IX Unix and Linux.

We use PEPLink in the store and Cisco in the headquarters. We've got a hybrid solution, we use two different vendors.

How was the initial setup?

We have a great number of people, a significant number of engineers, in the information system.

As a manager, I don't have the details of what is involved in the setup.

What's my experience with pricing, setup cost, and licensing?

I believe licensing fees are paid once per year.

Which other solutions did I evaluate?

 

What other advice do I have?

I would recommend this solution to others, it's good. We are satisfied.

I would rate Cisco Enterprise Routers a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Group Head of IT at a maritime company with 501-1,000 employees
Real User
Good lifespan, easily installed and managed, with good support
Pros and Cons
  • "They have a good lifespan and they are easily managed."
  • "I would like to see better reporting and also integration with other products."

What is our primary use case?

We use this solution for network communication and connectivity.

What is most valuable?

They are good. They have a good lifespan and they are easily managed.

The information is readily available for all of the products.

Also, they have local support available, as well as principal support, which is also easy to get.

What needs improvement?

Prices could be better.

I would like to see better reporting and also integration with other products.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

We have the version that was used at that time, as well as the newest versions.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have 12 users in five locations.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

It does take some time because you need to do the configuration. 

It can take a day to deploy. It may take longer if it is a complex environment, or if it is a simple environment, it can be done faster.

What about the implementation team?

We have an internal team, who works with the implementation partner.

The implementation partner starts with the base configuration, and then they draw on our internet team to work with them.

Eventually, it falls under our team management.

What's my experience with pricing, setup cost, and licensing?

It's expensive and the pricing could be improved.

The license is paid yearly.

What other advice do I have?

We plan to continue using this solution. I would recommend Cisco Enterprise Routers to others who are interested in using them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at Reynolds Global Solutions
Real User
The VPN is the most valuable feature of this solution and it has good connectivity
Pros and Cons
  • "The VPN is the most valuable feature of this solution. The basic clients who don't use the VPN use it mostly for connectivity."
  • "The pricing could be improved."

What is our primary use case?

We use the on-prem deployment model. Our primary use case is for connection to the internet. For example, it's my connector to the point then the user internally browses. It's my router and a switch, just for small business clients. We use it to connect to the internet. 

What is most valuable?

The VPN is the most valuable feature of this solution. The basic clients who don't use the VPN use it mostly for connectivity. 

I've never had a client come to me with a problem with this solution.

What needs improvement?

The pricing could be improved. 

For how long have I used the solution?

I have been using this solution for around three years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. If we are adding a network and then a branch, that is just with a press of a button but increasing internally isn't so easy. Physical scalability is easier. For example, I have a client who has funding from Nairobi then to Mombasa and they want a branch office.

In terms of the users, I have ten plants that are using this. 

How are customer service and technical support?

With Cisco, they will help you with the solution if you don't know how to do something. 

How was the initial setup?

The initial setup is straightforward. The one interface that I use for one command center and the LAN are simple to set up.

What about the implementation team?

I set it up myself. I'm working on getting a partnership with Cisco.

What other advice do I have?

I would rate it a nine out of ten. Nothing is perfect and Cisco is always developing and improving the product. 

I would recommend it. I sell the product and I would recommend this one as an internet solution. I get everything I need from this solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at WEAVE
Real User
Quality enterprise routers that are more reliable
Pros and Cons
  • "The quality is good. Cisco Enterprise Routers are stable and more reliable."
  • "It would be better if Cisco had a User Interface (UI) that we could configure from a web browser. Right now, we only have a Graphical User Interface (GUI). I would like to see a new UI with a dashboard for configuration in the next release."

What is our primary use case?

We use Cisco Enterprise Routers for Border Gateway Protocol (BGP), internet services, and IP transfers. We use it mainly for an internet gateway. 

What is most valuable?

The quality is good. Cisco Enterprise Routers are stable and more reliable.

What needs improvement?

It would be better if Cisco had a User Interface (UI) that we could configure from a web browser. Right now, we only have a Graphical User Interface (GUI). I would like to see a new UI with a dashboard for configuration in the next release.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for about five years.

What do I think about the stability of the solution?

Cisco Enterprise Routers has been stable for us.

What do I think about the scalability of the solution?

Cisco Enterprise Routers are scalable. It's good. We have an average number of users at our organization, about 100.

How are customer service and support?

We rarely use their technical support, but it's good. 

How was the initial setup?

The initial setup is quite simple. We have two people maintaining this solution.

Which other solutions did I evaluate?

We evaluated MikroTik before choosing Cisco Enterprise Routers. I think Cisco Enterprise Routers are more stable, and the reliability is better.

What other advice do I have?

On a scale from one to ten, I would give Cisco Enterprise Routers an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SW Engineer at a healthcare company with 51-200 employees
Reseller
They're quite robust, don't malfunction, and we've had no complaints so far
Pros and Cons
  • "Cisco Routers are quite robust. They don't malfunction, and we've had no complaints so far."
  • "I would like it if Cisco Routers had a longer lifecycle. That's what we need. We don't want to renew or implement a new model. One model should be available for at least five years. This seems impossible nowadays."

What is our primary use case?

Cisco Routers have the native translation that we need for a couple of extra networks. They also provide firewall protection for our system.

What is most valuable?

Cisco Routers are quite robust. They don't malfunction, and we've had no complaints so far.

What needs improvement?

I would like it if Cisco Routers had a longer lifecycle. That's what we need. We don't want to renew or implement a new model. One model should be available for at least five years. This seems impossible nowadays.

For how long have I used the solution?

I think we first installed the Enterprise Routers about three years ago, but now they're reaching the end of their lifecycle, so we'll likely switch.

What do I think about the stability of the solution?

Cisco Routers are a stable solution.

What do I think about the scalability of the solution?

Cisco Routers are scalable enough for our needs. We only have a couple of networks we need to connect and 200 customers.

How are customer service and support?

So far I haven't had any issues. Support provides us with all the latest patches and updates. 

How was the initial setup?

We prepare everything here in the factory and the site where our systems are. Then we set up a new IP address when needed. The time required for deployment depends on the person and site. Typically, if it's a competent person, it's a half-hour job with verification and testing.

What's my experience with pricing, setup cost, and licensing?

Cisco Routers are quite affordable. The price is not the problem. It's the availability and the lifecycle. 

Which other solutions did I evaluate?

I'm currently looking at Netgear for a replacement solution and some other candidates. We will evaluate and verify.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC
Real User
Easy to use, good performance, and scalable
Pros and Cons
  • "Cisco Enterprise Routers are easy to use and the performance is good."
  • "Cisco could provide more information about their routers to allow customers a better understanding of their solutions. Cisco Enterprise Routers could improve by having some more advanced features."

What is our primary use case?

We use Cisco Enterprise Routers for networking and security.

What is most valuable?

Cisco Enterprise Routers are easy to use and the performance is good.

What needs improvement?

Cisco could provide more information about their routers to allow customers a better understanding of their solutions. 

Cisco Enterprise Routers could improve by having some more advanced features.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for a year and a half.

What do I think about the stability of the solution?

The stability of Cisco Enterprise Routers is good.

What do I think about the scalability of the solution?

We have found Cisco Enterprise Routers to be scalable.

I have currently four customers using Cisco Enterprise Routers.

What other advice do I have?

I am an enterprise network engineer. I have only four governmental agencies as customers. Most businesses have no need for routers because they are not an ISDB. For example, our company is using approximately 40 to 50 routers because we are supporting other companies with end connections to other governmental entities. If businesses are not an ISDB they do not need routers.

I would recommend this solution to others.

I rate Cisco Enterprise Routers a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Updated: April 2024
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