SIP and MGCP - the router is a voice gateway router which terminates all calls to and from the PSTN.
ICT Manager at a aerospace/defense firm
It's easy to deploy if you know what you are doing, but if you want to improve, you have to upgrade the hardware.
What is most valuable?
How has it helped my organization?
Automatic calls routing depending on certain conditions such as dialled digits and received calls. We can automatically select which telecom provider to use for certain calls.
What needs improvement?
Nothing that I can think of. If you want to improve, you have the choice to upgrade the hardware.
For how long have I used the solution?
I've used it for four years.
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What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
It's been very stable since deployment.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and support?
Customer Service:
Excellent customer service.
Technical Support:I never had an issue yet with this product which required TAC intervention but from my previous experience Cisco TAC support is the best.
Which solution did I use previously and why did I switch?
We were using the old Telco PABX and had to switch over to VoIP because it was irrelevant and incompatible.
How was the initial setup?
It's easy to deploy if you know what you are doing, and have a proper migration plan.
What about the implementation team?
It was an in-house deployment.
What was our ROI?
It's high.
What's my experience with pricing, setup cost, and licensing?
It's worth the price you pay.
What other advice do I have?
It's best for branch office deployment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer & Web Developer at OneTexh
Huawei is unable to achieve Cisco's level of quality
The wireless router is probably the most important part of our daily life for network configuration.
It is the main door to connect to the Internet, and then share the network or WI-Fi signal for all connected devices. Director for, as well as file sharing, voice over IP, remote access and other services, according to the VPN.
The router is functioning normally 24-7. There are thousands of data packets to pass through every day, and is expected to run smoothly. Paradoxically, it is also a unit of less interest to most people. In fact, it has been observed that when not working properly, Router which is not only fast but feature rich is also very important to have a reliable option.
In my opinion, Cisco’s enterprise products contains important features like WAN ports, LAN ports, Integrated Service Router (ISR) capability which perform multimedia streamlines, transforms service delivery for cloud and cell phone device connectivity. Another feature of the Cisco enterprise Router is that all the ISR routers have Cisco proprietary protocol IGRP , EIGRP (the popular Cisco’s protocols) and Cisco discovery protocol . Wireless enterprise Router provides security in four forms like WPA2, WPA2-Enterprise, WPA-Enterprise, WPA which ensures better security through 128 bit encryption (up to 256 bit encryption is possible). From an administration point of view, I feel that it's easy for the Admin. To configure a router through its CLI interface. Now a day all he latest version of Cisco handles IPV6 integration and usage.
Counterparts of Cisco are the juniper and Huawei which have no any specialized proprietary protocols which still cause them to lay down in front of Cisco’s routers. Huawei introduces many router rich in feature in low price but still it is unable to achieve that level of quality. The router is simple to install, setup and maintain , friendly and top notch GUI to configure through both web base or CLI base platforms.
Disadvantage
I didn’t find any disadvantage except the energy utilization and power consumption which has been compensated in new handy versions of Routers . Also the Cisco proprietary protocols (EIGRP, IGRP and CDP) can best be utilized with the Cisco’s router only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cisco Enterprise Routers
June 2025

Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Network Manager at a tech company with 51-200 employees
Cisco 2811 Router provides rock solid performance for small to medium sized enterprise networks
Valuable Features:
Cisco 2811 has the capability of providing several high-quality simultaneous services at wire speeds up to multiple T1/E1/xDSL links.Four high-speed WAN Interface Card Slots provide excessive density.Security features consist of on-board encryption, Intrusion Prevention, as well as stateful inspection, and up to 1500 VPN tunnels with AIM-EPII-PLUS Module.Two Integrated 10/100 Fast Ethernet ports with an option of layer 2 switching with POE support.Analog and digital voice call support is also available.
Room for Improvement:
Works great never had any problem.
Other Advice:
Cisco 2800 series provides fast excellent delivery of multiple simultaneous services. It is comprised of four new platforms: Cisco 2801, 2811, 2821, and 2851 Integrated Services Routers that are designed to meet the IP communication requirements of small to medium sized organizations and enterprise branch offices. The 2800 series also features secure network connectivity for data, voice, and video.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cisco 2811 has an enhanced network module slot and support for over 90 existing and new modules.
Infrastructure Expert at a tech services company with 51-200 employees
Cisco 890 Series Integrated Services Routers are designed to deliver secure broadband, Metro Ethernet, wireless LAN connectivity, and business continuity for enterprise small branch offices.
Valuable Features:
High performance for secure broadband and Metro Ethernet access, Fast Ethernet and ISDN Basic Rate Interface (BRI) ,Secure 802.11a/g/n access point, which offers dual-band radios for mobility, and supports Cisco Unified WLAN architectures,Firewall,Site-to-site remote-access and dynamic VPN services: IP Security (IPsec) VPNs, Group Encrypted Transport VPN [GET VPN] with onboard acceleration, and Secure Sockets Layer [SSLVPN],Intrusion prevention system (IPS),An 8-port 10/100 Fast Ethernet managed switch with VLAN support and 4-port support for Power over Ethernet (PoE) ,One 1000 BASE-T Gigabit Ethernet and One 10/100 BASE-T Fast Ethernet WAN port.It has the cisco software that help in configuration.
Room for Improvement:
To configure them one need to have skills and knowledge,If the router gets a fault its very hard to repair.Its expensive to purchase compared to other companies routers.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Operations at a tech company with 51-200 employees
Cisco enterprise routers are leading the router market today with some of its invincible features, but lack features like CLI interface set up.
Valuable Features:
Cisco is probably leading the market with its excellent range of enterprise routers, for those who are probably confused when choosing an appropriate one for an enterprise network. Routers with excellent speed (40 GBPS, 720 GBPS) and with features like IPSEC, Firewall, VPN etc., Cisco enterprise routers are available with various price and features, should one find it suitable for use. WiFi features are also available with these routers. Cisco Linksys routers are affordable for small enterprise networks and worth purchasing. All of these routers can be utilized with cloud. Most of these routers have a built in USB 2.0 port for printer connectivity and for shared storage. These routers also have additional security features like 802.1. Easy web interface setup facility has made these routers more approachable.
Room for Improvement:
Some of the enterprise routers, like the Cisco 7600 series routers, are costly and only large enterprises can afford them. An additional console logging facility does not come with some of these routers. Web based applications are more vulnerable than CLI interfaced console. Console logging by using CLI interface, like Putty, is desirable.
Other Advice:
Cisco products always give some edge over other brands available in the market. Its easy to set up features and durability attracts more customers world wide. Cisco's wide range of operation domain is also a reason for it being in one of the topmost IT product manufacturing companies. Be it setting up of secure remote VPNs, providing security features like IPSEC, or setting up a robust firewall, Cisco enterprise routers are remarkable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager of Data Center at a integrator with 51-200 employees
Cisco Enterprise Router is the undisputed king in routing TCP/IP networks
Valuable Features:
A few things which I love about this product:
1) Service virtualization ability
2) High performance WAN services
3) Cisco cloud connected solutions
4) Higher QoS for video, voice traffic
5) Reduction in total network operation cost through nV technology.
6) Inbuilt security features for IPsec, VPN, tunneling, MAC etc.
Room for Improvement:
Few cons which can be improved on:
1) Pricing structure when it comes to Borderless Networks and PIX firewall routers
2) WAN integration can be made easier
3) Integrated VPN not present in all series
Other Advice:
Cisco has remarkably been the king in the networking and information technology stream till date. Cisco's routing technology has been a class apart from its competitors for its innovations including, RIP, BGP, CDP, IGRP or EIGRP. With the start of Cisco Borderless Networks for growing routing enterprise needs, Cisco routers continuously strive hard to deliver unmatched performance in the cloud computing and virtualization platforms.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure and Security Officer at a tech services company with 201-500 employees
Good support and documentation with excellent reliability
Pros and Cons
- "We have found the technology to be excellent. It provides a lot of services."
- "When we buy new hardware, since we are in Latin America, we have a very long wait in terms of getting the devices."
What is our primary use case?
I use the solution as an administrator and have experience with VPNs.
What is most valuable?
The support is very good.
We have found the technology to be excellent. It provides a lot of services.
The documentation provided by Cisco is very good. If we run into any issues, we know we can get help or figure things out via documentation or support.
It's stable and reliable.
The setup is easy.
The solution can scale.
What needs improvement?
When we buy new hardware, since we are in Latin America, we have a very long wait in terms of getting the devices. We might wait six to eight months for delivery once we buy it.
For how long have I used the solution?
I've been using the solution for over ten years.
What do I think about the stability of the solution?
Cisco is very stable. I'd rate them nine out of ten. They are reliable. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable. I'd rate the scalability eight out of ten.
How are customer service and support?
The support is great and they also have very good documentation. If we need help, it's no trouble finding an answer. That said, I have had a few cases that lasted a bit longer than expected.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is pretty straightforward. I'd rate it eight out of ten. The process is very simple.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty high. I'd rate it six out of ten as it can be very expensive for some appliances compared to the competition.
What other advice do I have?
We are Cisco customers.
As long as you have the certifications and training, Cisco is very easy to configure and operate. I'd rate the solution nine out of ten. I've very happy with Cisco.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Graduate Trainee at HNE
Flexible, scalable, and stable
Pros and Cons
- "Flexibility is the most valuable feature of this solution."
- "The price has room for improvement."
What is our primary use case?
We use the solution to connect our network to the internet.
What is most valuable?
Flexibility is the most valuable feature of this solution.
The solution has good performance.
What needs improvement?
I want the ability to create interfaces for the MAC addresses.
The price has room for improvement.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
I give the stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
The technical support is good and they are very responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and does not take much time.
What's my experience with pricing, setup cost, and licensing?
The price is very high.
The license is annual.
What other advice do I have?
I give the solution a ten out of ten.
We have over 100 people using the solution.
We require around 20 people for the deployment and maintenance of the solution.
I recommend the solution to other people.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Hi Dylan
Thanks for reaching out. As from your comment, it seems that you are asking and offering me at the same time:) right? So I have no new projects right now. And what I am getting from Cisco's router is the thing I observed during my usage of Cisco's router and if any other things come up, I will let you know.