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ATM Systems Expert at a aerospace/defense firm with 5,001-10,000 employees
Real User
An easy solution to configure with much relevant documentation
Pros and Cons
  • "Something I like about the solution is all the options it offers and ways it can be configured."
  • "While scalability is available, it must be paid for."

What is most valuable?

Something I like about the solution is all the options it offers and ways it can be configured. I can do things with ease and find the relevant documentation to assist me. I believe that the reason the company chose to go with Cisco products is because they offer everything needed. 

What needs improvement?

While scalability is available, it must be paid for. The licensing and price could be improved as the equipment purchased may come with very basic commands that require the consumer to pay for a more expensive license for a greater array of functions. The licensing policy can sometimes be very complicated. 

All other aspects of the solution are fine, as in the past it was only possible to use certain commands to configure the solution, but now there is also the option of using a graphical interface. 

For how long have I used the solution?

We have been using Cisco Enterprise Routers for around 10 years.

What do I think about the stability of the solution?

The solution is very stable. 

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What do I think about the scalability of the solution?

While scalability is available, this option costs money. 

How are customer service and support?

We do not have experience with technical support for the simple reason that we did not purchase it. As such, we must rely on ourselves for this or read the relevant documentation. 

What other advice do I have?


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Electronic Engineer at SkyNet Colombia
Real User
Is stable, scalable, and easy to problem solve without a support contract
Pros and Cons
  • "It's a sound solution, so it's very easy to solve problems without a support contract, as mainly the problems we have related to the equipment can be solved by doing a Google search."
  • "It can be very expensive, sometimes, to do the jump to the next router for your needs."

What is our primary use case?

We use Cisco Enterprise Routers mostly for the core network and in a satellite network. We use the equipment to connect our equipment to the internet and provide a robust infrastructure to satellite equipment.
It's a complement of the satellite network, and mostly all the switches and routers that we use are from Cisco. Only the permanent equipment for our modems and the modulators are satellite equipment.

What is most valuable?

It's a sound solution, so it's very easy to solve problems without a support contract, as mainly the problems we have related to the equipment can be solved by doing a Google search. Because it's a very well known solution, there are books on problems. It's a solution that fits us, as we probably can't afford a very expensive contract.

It is stable and scalable, and it can be set up fast.

What needs improvement?

It can be very expensive, sometimes, to do the jump to the next router for your needs. It will be great if you can buy a variable router and then upgrade or enable features as you grow. Otherwise, it can become very expensive to have robust equipment.

In the next release, I would like to see more free SD-WAN features and vertical solutions.

For how long have I used the solution?

I've been using this solution for more than 10 years.

What do I think about the stability of the solution?

It's a pretty stable solution. We have not had to reboot in a couple of years. It's very rare that we need to reboot a router or a switch.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The basic configuration can be setup in a day.

What's my experience with pricing, setup cost, and licensing?

It's not probably the best solution if you have a very limited budget, as it can become very expensive to have robust equipment.

What other advice do I have?

If you want an easy solution to keep your network running in a very short time, Cisco Enterprise Routers is a good option. It's not probably the best solution if you have a very limited budget.

On a scale from one to ten, I would rate Cisco Enterprise Routers at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco Enterprise Routers
June 2025
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Network Administrator at OM Networks Pvt Ltd
Real User
Great hardware but needs better automation features and could scale easier
Pros and Cons
  • "The solution is mostly stable."
  • "The automation capabilities need improvement."

What is our primary use case?

We primarily deployed the solution in IP VPN configurations from the head office to branch offices and other centers. 

Currently, in Nepal, there are no advanced Enterprise Routers. This is just for routing and VPN supports.

What is most valuable?

Cisco is a great product. 

It is excellent hardware. 

The agent support has been terrific.

There are no policy or hardware issues at all. The performance is great.

The solution is mostly stable.

If it's a standard setup, the initial implementation can be straightforward.

What needs improvement?

I want to get some advanced features. I want to use advanced features such as SD-WAN or Viptela and vManage or vBond. However, these are not available in Nepal just yet. The supports could be better in Nepal. 

The automation capabilities need improvement. Right now, everything is too manual. We'd like to really see much more automation availability.

The scalability could be better.

For how long have I used the solution?

I have good experience with Cisco routers and switches. I've been dealing with the solution for about five years.

What do I think about the stability of the solution?

Mostly the solution is stable, however, there is no 100% certainty in any product. Some could be defective and some could be improved. Some could be weak. However, mostly by-in-large, there is no problem with Cisco products.

What do I think about the scalability of the solution?

In the current device, the scalability is not so good. There are no SD-WAN features in Enterprise Routers. In Nepal, there are normal VPN and normal routing protocols and not many features in SD-WAN.

Which solution did I use previously and why did I switch?

We also work with Sophos, Fortinet, Nutanix, Peplink, and F5 products. We're also Juniper partners.

How was the initial setup?

If we deploy normal routing just for routing purposes, it is very easy and convenient to configure. However, if you get something on IPC again, such as more robust security, there is a little bit of complexity. It's just a little bit more complicated than normal static routing and other routing protocols.

What other advice do I have?

We are Cisco partners. We are a full IT solutions-oriented company.

I'd rate the solution at a five out of ten. While the hardware is good, it doesn't offer very easy scalability and lacks decent automation capabilities.

I'd recommend the solution to other users, however, it depends on customer requirements. If the customer requirement is a very large network and a lot of brands and there are various data centers, I would recommend they install a different device. There are devices coming - such as SD-WAN. There are Viptela and other devices such as vBond. I would recommend those types of devices and suggest that automation and DNA should be installed.

That said if a customer's requirements are not that broad, and they just need routing, or the requirement is just routing and IPC VPN, I would recommend this product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Engineer at Rythmos Ind Pvt Ltd.
Real User
Simple, good price, good support, and automatic updates
Pros and Cons
  • "Cisco Enterprise Routers are simple. Everything is in a proper manner. You don't need to upgrade or do other things on a daily basis. Cisco sends you the updates, and they are automatically updated. They are good."
  • "They take too much time to reboot or restart. Whenever we hard reset them, they take time. Cisco should resolve this issue."

What is our primary use case?

We are not a big organization. We are using Cyberoam and Cisco Routers for our traffic. We are using the 5501 model.

What is most valuable?

Cisco Enterprise Routers are simple. Everything is in a proper manner. You don't need to upgrade or do other things on a daily basis. Cisco sends you the updates, and they are automatically updated. They are good.

What needs improvement?

They take too much time to reboot or restart. Whenever we hard reset them, they take time. Cisco should resolve this issue.

For how long have I used the solution?

I have been using this solution for around six to seven years.

What do I think about the stability of the solution?

They are stable. We haven't faced any issues.

How are customer service and technical support?

Their technical support is good. They will help you in a proper and decent manner. They are calm. Every time you have a lot of questions or queries, they will come back to you with a positive response.

How was the initial setup?

Their initial setup is normal. You need to configure DHCP and other things.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Enterprise Routers is good for the service that you get.

What other advice do I have?

I would recommend this solution. Everything is good. Cisco is a good company, and Cisco products are good.

I would rate Cisco Enterprise Routers a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Administrator
Real User
Provides a good array of feature management, stable performance, and fast deployment capabilities
Pros and Cons
  • "The stability of the solution is better than most other solutions."
  • "An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost."

What is our primary use case?

I use the solution to manage the centralization of our networks as well for an internet connection.

What is most valuable?

The main features I have found most valuable are the feature management and the stability of the solution. There are no problems with the performance of these routers.

What needs improvement?

An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost.

For how long have I used the solution?

I have been using the solution for about 20 years.

What do I think about the stability of the solution?

The stability of the solution is better than most other solutions.

How are customer service and technical support?

The technical support for the solution was good.

How was the initial setup?

The solution is easy to manage and took only two weeks to deploy.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohd.Rivai - PeerSpot reviewer
Network Security Engineer at a tech services company with 201-500 employees
Real User
Top 10
A stable and scalable enterprise router
Pros and Cons
  • "I think Cisco Enterprise Routers are excellent."
  • "The price could be better"

What is our primary use case?

What we do is build a private point and then connect to the Internet. It's basically a dynamic multipoint virtual VPN. 

What is most valuable?

I think Cisco Enterprise Routers are excellent.

What needs improvement?

The price could be better. This product is already at the end of life stage, but if they continue to make this kind of product, they should make it affordable. All the new releases come with little flexibility and are expensive. 

In the next release, it would be helpful if they put some features like antivirus inside the router.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than three years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

Cisco Enterprise Routers are scalable, but it can be challenging to integrate with some other devices. 

How are customer service and technical support?

Their support is very good.

How was the initial setup?

The initial setup is easy and took us less than an hour to deploy.

What about the implementation team?

My team implemented it. The number of people you need to implement and maintain the solution depends on the project. For example, we can preload the router and add a file. But we still need someone like an engineer to plug or unplug the server. Typically, it takes about one or two people to do it.

What's my experience with pricing, setup cost, and licensing?

It's quite expensive for small businesses.

What other advice do I have?

I will recommend this product to new users.

On a scale from one to ten, I would give Cisco Enterprise Routers a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1482162 - PeerSpot reviewer
Assistant PSSE Manager at a tech services company with 201-500 employees
Reseller
Stable, easy to set up, and works well for interconnecting branches
Pros and Cons
  • "This product is easy to use."
  • "I would like to see support for software-defined networking."

What is our primary use case?

We are a solution provider and Cisco Enterprise Routers are one of the products that we implement for our clients.

The larger routers are used in an organization's headquarters to connect with the branches, which use smaller routers. It acts as the backbone for networking between the main branch and branch offices. 

What is most valuable?

This product is easy to use.

What needs improvement?

I would like to see support for software-defined networking.

The routers could be more secure.

For how long have I used the solution?

We have been selling Cisco Routers for a couple of years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

These routers are scalable and you can have many of them included in the network. One of our customers has approximately 100 users.

How are customer service and technical support?

The support from Cisco is good enough.

How was the initial setup?

The initial setup is straightforward. It will take approximately two months to implement a whole project.

What about the implementation team?

We have a staff of approximately 20 people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The price should be reduced.

What other advice do I have?

Overall, this is a good product that I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
RF Planning Manager at Sabafon
Real User
Highly scalabe, always stable, and very flexible
Pros and Cons
  • "The solution is flexible."
  • "Other products are coming to the market that are not as expensive, Cisco should reduce their price to be more comparable."

What is our primary use case?

We use the solution for our DataCom Network and various others.

What is most valuable?

The solution is flexible.

For how long have I used the solution?

I have been using the solution for over ten years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

I have found it to be scalable with our three million users.

What about the implementation team?

We have Cisco agents that do the deployment of the solution and the install can take a maximum of a few days. We have a team of 20 for maintenance. 

What's my experience with pricing, setup cost, and licensing?

I have found the price to be expensive for the solution. Other products are coming to the market that are not as expensive, Cisco should reduce their price to be more comparable.

What other advice do I have?

I would recommend this product to others.

I rate Cisco Enterprise Routers an eight of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: June 2025
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