Senior Manager, Information Technology at a university with 201-500 employees
Real User
Top 5Leaderboard
Highly stable, excellent technical support, and secure
Pros and Cons
  • "The solution has been highly secure."
  • "The installation can be difficult, Cisco equipment is professional-grade and it requires someone with the skills and knowledge to do it."

What is our primary use case?

We are using Cisco Enterprise Routers for network switching for an education institute.

What is most valuable?

The solution has been highly secure.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately five years.

What do I think about the stability of the solution?

The solution is highly stable.

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What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 700 people using this solution in my organization.

How are customer service and support?

We have received high-level support from Cisco, it has been great. 

Which solution did I use previously and why did I switch?

We have previously used other solutions than Cisco but we are getting rid of them.

How was the initial setup?

The installation can be difficult, Cisco equipment is professional-grade and it requires someone with the skills and knowledge to do it.

The installation could be made easier and better documentation is needed.

What's my experience with pricing, setup cost, and licensing?

We are on a three-year license and since we use the solution in an educational institute it is priced reasonably.

What other advice do I have?

I would recommend Cisco Enterprise Routers to others. Cisco provides the best network devices.

I rate Cisco Enterprise Routers a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Loris Signoracci - PeerSpot reviewer
Senior System Engineer at Itworks srl
Real User
Easy to use, stable, and simple CLI configuration
Pros and Cons
  • "Cisco Enterprise Routers are easy to use and configure through the CLI."
  • "The solution is not easy to manage for people that do not have the experience."

What is our primary use case?

We are using Cisco Enterprise Routers as a network gateway, PBX, and firewall.

What is most valuable?

Cisco Enterprise Routers are easy to use and configure through the CLI.

What needs improvement?

The solution is not easy to manage for people that do not have the experience.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately 15 years.

What do I think about the stability of the solution?

The solution is stable and reliable.

How are customer service and technical support?

The support from Cisco has been satisfactory.

How was the initial setup?

The installation can be difficult and skilled individuals, such as technicians, are required.

What's my experience with pricing, setup cost, and licensing?

Cisco policy is to limit the features and performance through their license.

Which other solutions did I evaluate?

I have evaluated other solutions.

What other advice do I have?

I would not recommend this solution.

I rate Cisco Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
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Network Administrator
Real User
Provides a good array of feature management, stable performance, and fast deployment capabilities
Pros and Cons
  • "The stability of the solution is better than most other solutions."
  • "An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost."

What is our primary use case?

I use the solution to manage the centralization of our networks as well for an internet connection.

What is most valuable?

The main features I have found most valuable are the feature management and the stability of the solution. There are no problems with the performance of these routers.

What needs improvement?

An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost.

For how long have I used the solution?

I have been using the solution for about 20 years.

What do I think about the stability of the solution?

The stability of the solution is better than most other solutions.

How are customer service and technical support?

The technical support for the solution was good.

How was the initial setup?

The solution is easy to manage and took only two weeks to deploy.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Support Engineer at Tek Experts
Real User
Easy to setup, very durable, and relatively stable
Pros and Cons
  • "They offer a variety of very good features."
  • "The pricing of the solution needs improvement."

What is our primary use case?

Our client primarily uses the solution for a Computer Base Test Center.

What is most valuable?

The durability of the solution is excellent.

They offer a variety of very good features.

What needs improvement?

The pricing of the solution needs improvement.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is usually stable. It could be based on design, but on a particular router that I received, I noticed it started overheating at one point, so it kept shutting down. This may be because of where I purchased the router, however.

How was the initial setup?

The initial setup of the solution is quite easy if you are a technical person. If you are not a technical person it can take a while. A technical person should be able to deploy it in 25-45 minutes.

What other advice do I have?

We use the enterprise version of the solution. I deploy it for our clients.

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead Network Architect at a tech services company with 5,001-10,000 employees
Real User
Satisfies our company's MPLS network requirements
Pros and Cons
  • "The most valuable features of this solution are MPLS, BGP, and VRF."
  • "I would like to see the setup time reduced."

What is our primary use case?

Our primary use for this solution is MPLS and Internet routing.

I am a network architect and this is one of the solutions that I have worked with.

How has it helped my organization?

We are required to build an MPLS network in our company, and this solution has been very useful.

What is most valuable?

The most valuable features of this solution are MPLS, BGP, and VRF.

What needs improvement?

The support for SD-WAN technology is not mature yet.

I would like to see the setup time reduced.

For how long have I used the solution?

I have been using this solution for twenty years.

What do I think about the stability of the solution?

We have no issues with respect to stability. It is ok.

What do I think about the scalability of the solution?

Scalability is ok.

How are customer service and technical support?

I have not recently been in contact with technical support because it is the operational team that would deal with opening tickets. However, when I dealt with them several years ago, I was satisfied most of the time.

How was the initial setup?

The setup of enterprise routers is primarily hardware and it takes a long time to set up.

What about the implementation team?

Our in-house team performed the deployment.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is high.

What other advice do I have?

In one or two years, once SD-WAN is more mature, we may switch from our traditional routers and protocols to be completely integrated with SD-WAN.

My advice for anybody who is implementing this solution is to consider the routing that is needed because it can change the way you set up and deploy. There are differences between MPLS, internet routing, and office connectivity. SD-WAN will also be something to look into.

This is a good solution, but it's not perfect.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Specialist at a tech services company with 10,001+ employees
Real User
Everything is well documented on the Cisco DOC site, with a lot of deployment scenarios as well in others sites around the web.

What is most valuable?

This is the Enterprise Class solution for Routing, all technologies needs for now and for the future are supported. Everything is well documented in Cisco DOC site, with a lot of deployment scenarios as well in others sites around the web. Technically it is incontestable.

How has it helped my organization?

Solved most communications needs and trouble scenarios.

What needs improvement?

I cannot see any, maybe more new technologies that we unknown.

For how long have I used the solution?

For eight years and counting.

What was my experience with deployment of the solution?

A lot, but the majority is due to vendor incompatibility with others and errors in deployment.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

It dependent of the scenario and technical use and needs.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very Good.

Which solution did I use previously and why did I switch?

Yes, it depends of the customer's budget and management directions.

How was the initial setup?

Very easy in all the ways.

What about the implementation team?

In-house one.

What's my experience with pricing, setup cost, and licensing?

It is can be very expensive and licensing complex.

Which other solutions did I evaluate?

Yes, Juniper and Brocade solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Support Team Leader at a tech services company with 201-500 employees
Real User
The routers are fast with good performance
Pros and Cons
  • "Stable and scalable routers."
  • "Longer duration of support."

What is our primary use case?

The primary uses are routing, voice gateways, and voice-over IP. We have approximately 600 users in our organization.

What is most valuable?

Cisco Routers are fast. They have very good performance. The management of these routers are easier than any other routers. There are a lot of features.

What needs improvement?

I would like the routers to have the same support and duration of support as the switches.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for 10 years.

What do I think about the stability of the solution?

The routers are stable.

What do I think about the scalability of the solution?

Cisco routers are scalable.

How was the initial setup?

It is easy to install. One router will less than one day to configure and install. 

What about the implementation team?

I can implement the router by myself, however, sometimes I request more experienced support for the setup.

What's my experience with pricing, setup cost, and licensing?

The routers require a one-time license fee as they are perpetual.

What other advice do I have?

I would rate Cisco Enterprise Routers a 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
RF Planning Manager at Sabafon
Real User
Highly scalabe, always stable, and very flexible
Pros and Cons
  • "The solution is flexible."
  • "Other products are coming to the market that are not as expensive, Cisco should reduce their price to be more comparable."

What is our primary use case?

We use the solution for our DataCom Network and various others.

What is most valuable?

The solution is flexible.

For how long have I used the solution?

I have been using the solution for over ten years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

I have found it to be scalable with our three million users.

What about the implementation team?

We have Cisco agents that do the deployment of the solution and the install can take a maximum of a few days. We have a team of 20 for maintenance. 

What's my experience with pricing, setup cost, and licensing?

I have found the price to be expensive for the solution. Other products are coming to the market that are not as expensive, Cisco should reduce their price to be more comparable.

What other advice do I have?

I would recommend this product to others.

I rate Cisco Enterprise Routers an eight of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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