Adrian Cambronero - PeerSpot reviewer
Consultant at ITQS
Reseller
Top 5Leaderboard
Integrates with Office365, strengthens security, and provides visibility
Pros and Cons
  • "It is fast and has a very simple, easy integration."
  • "Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult."

What is our primary use case?

Our company uses Office 365 and clearly, we use Outlook. We needed a tool that had the functionality to verify and validate the emails that enter and leave our organization. With this tool, we can solve security problems since many of the collaborators work from home. With this, we have decreased phishing attacks. It offers quite a few types of analysis and reporting that help to clear up security doubts and how to counter these gaps.

Check Point Harmony Email & Collaboration is workload protection in the cloud. This firewall helps us provide controls on our organization's devices and has become our main tool in the analysis and coverage of the infrastructure and also maintains fairly reasonable scalability.

How has it helped my organization?

Check Point Harmony Email & Collaboration has helped our company with perimeter security and securing our employees from wherever they are working. It's strengthening security as it is able to stop phishing attacks on Office 365 accounts and block possible account hijacking. It is also responsible for detecting malicious files in both OneDrive and SharePoint. This makes the product more robust and also gives us visibility into suspicious access, and provides the areas from which they are trying to enter. With this other feature, it provides more integrity to our company.

What is most valuable?

We have found several features that are very valuable. One of them is the integration with Office365. In addition to that, it is fast and has a very simple, easy integration. In addition to that, it integrates with other Office 365 products. The false positives are minimal, almost nil. That is very important since it will not generate an absurd amount of emails. The functionality of the tool is very easy to configure and manage. The platform is friendly and makes its integrations even more, so this tool is very efficient.

What needs improvement?

Check Point Harmony Email & Collaboration presents a problem similar to the other Check Point tools that it was able to manage, and that is the access to its administrative functions. Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult. 

It presents problems in the management of technical support since the SLA is not optimal, causing delays. This means that security problems may arise since it does not provide a quick response or a concrete solution.

Buyer's Guide
Check Point Harmony Email & Collaboration
April 2024
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?

I have been using it for approximately 4 years

What do I think about the stability of the solution?

The tool stability is very good.

What do I think about the scalability of the solution?

The scalability that the solution presents is very good. It is quite scalable.

How are customer service and support?

The experience has not been very pleasant since we have opened cases and they take too much time to respond or schedule a meeting even to provide a solution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There was no other solution implemented.

How was the initial setup?

The initial configuration was very simple and fast.

What about the implementation team?

During the implementation, the provider's team helped us, and it was very efficient; they knew what they were doing

What was our ROI?

The functionality that the tool presents with its characteristics and capabilities helped us a lot in our organization.

What's my experience with pricing, setup cost, and licensing?

Like all security tools, they are expensive tools. However, Check Point competes in the market and its accessibility is good, so paying for a tool that provides security is worth it.

Which other solutions did I evaluate?

The company has already had several Check Point tools. For this reason, this tool was implemented to keep in line with the same brand and hopefully not present us with problems if we implement another one.

What other advice do I have?

The only advice is to improve the technical support for your users since it is not very efficient.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Shrinkhala Jain - PeerSpot reviewer
Project Consultant at a consultancy with 10,001+ employees
User
Top 5Leaderboard
Great zero-day protection and very useful against data leaks and loss
Pros and Cons
  • "Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble."
  • "They could continue to offer more stringent security policy measures for threat point management."

What is our primary use case?

Check Point Harmony Email and Collaboration is the best security software that protects email and collaboration suites in one of the best possible way. It ensures the restriction of threat points and malware in a comprehensive manner. 

All our Google Workspace applications and Office 365 are thoroughly secured by the software. It's been a great experience so far. 

Multiple phishing activities and complete zero-day protection are all ensured through Check Point. 

Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble.

How has it helped my organization?

Check Point Harmony Email and Collaboration comes with end-to-end capabilities of system protection in a holistic manner. It is restricting the entry of phishing attacks, malware attacks, and ransomware threats. 

It ensures anti-phishing management effectively and prevents any data loss through encrypted database management. Bulletproof security is one of the best features which enables protection from the most sophisticated and evasive threat attacks. It claims to reduce phishing attempts by almost 100%

What is most valuable?

Zero-day protection of the cloud and email systems is possible with Check Point Harmony Email and Collaboration. It ensures anti-phishing management end to end, and with this product, there can not be any evasive attack of sophisticated malware and threats on the system. 

Data loss and leakage prevention are one of the best features as it ensures no data loss and that all confidential documents and information is secured forever.

Protection of all confidential and sensitive data base (DLP) is secured in the system forever with complete dashboard and data tracking management.

What needs improvement?

They could continue to offer more stringent security policy measures for threat point management. Their zero-day threat protection can be further strengthened to have better compliance control, as 1% data loss and data breaches are still possible through existing systems. Even this 1% carries the potential to harm the system for a long time. 

We should have more and more pilots of security systems across different business environments to have 100% security checks and compliance.

For how long have I used the solution?

It's been using the solution for about a year now.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different solution. We started using this solution recently and have been happy with the experience so far.

How was the initial setup?

The setup was easy and straightforward.

What about the implementation team?

We implemented the solution through the vendor team.

What was our ROI?

We've seen an ROI of over 80%.

What's my experience with pricing, setup cost, and licensing?

The setup cost is significantly low and quite affordable currently as per other competitive software. Also, the renewal and licensing process is streamlined and not complicated at all.

Which other solutions did I evaluate?

We evaluated a lot of alternatives simultaneously. Some of them included ESET Protect, Forcepoint DLP, Sentinel, and Kaspersky Endpoint Security, among others.

What other advice do I have?

I'd advise new users to go for a trial of Check Point Harmony Email and Collaboration software and use it to its fullest to understand the capabilities at its best practices.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Check Point Harmony Email & Collaboration
April 2024
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Jonathan Ramos G. - PeerSpot reviewer
Cloud Engineer at ITQS
Real User
Top 5Leaderboard
Good sandbox and analysis capabilities with the ability to expand
Pros and Cons
  • "Its analysis or emulation in the review of each file using the cloud and Check Point helps make each interaction via email more secure."
  • "Its guides are not great."

What is our primary use case?

With the evolution of technologies, attacks also evolve. This is why we need to secure mail. We have chosen to include Harmony Email in our Office 365 mail solution to thus proactively ensure any incident that we may have in the future is dealt with. It gives us complete security support from anywhere. Wherever our users are, the solution will always be protecting them. 

How has it helped my organization?

Like any company, we care about security and having exposure to various clients and departments. We can be violated or have identity theft attempts, and this is where Check Point Harmony Email (and its computing power that is integrated from the Check Point cloud) comes in. It gives us the protection and analysis, to help us avoid phishing attacks and malware. By integrating solutions such as DLP, we can protect our identity and data. 

Its analysis or emulation in the review of each file using the cloud and Check Point helps make each interaction via email more secure.

What is most valuable?

One of the best features is the analysis and emulation carried out with each file attached to the emails, which makes each of the deliveries we make via email more secure. This function creates a scalable sandboxing where a copy of the file under analysis is made, and it is verified, scanned, and analyzed to each of our files for malicious links. If it finds a link, it emulates its action to determine if it is benign or malignant to deliver clean and safe data.

What needs improvement?

Something worth mentioning is the need for Spanish language support and better representation for teams in the Latin American area. There is a growing demand for these IT services and new technologies.

Its guides are not great. It would be more pleasing if these guides could be updated and improved in their design. 

The support that most requires attention is the phone calls or the cases through the support page. Several times, through the chat function, we found that it gets stuck and does not bring up the live chat.

For how long have I used the solution?

I've used the solution for around two years.

What do I think about the scalability of the solution?

The solution is very easy to scale.

How are customer service and support?

There is a need for more support in Spanish. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

What's my experience with pricing, setup cost, and licensing?

It is quick to configure. The advantage is that it does not need us to install an agent on the machines. Everything is done from the administrators' consoles. 

Which other solutions did I evaluate?

We did not previously evaluate other options. 

What other advice do I have?

It is a simple tool and centralizes its administration. Being able to request a POC from Check Point is a good opportunity that will give new users an opportunity to assess the quality and security capacity that it can provide. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Engineer at LTTS
Real User
Good protection against zero-day attacks and offers DLP features
Pros and Cons
  • "This DLP is very useful, as it gives our users additional protection."
  • "We are unable to export the reports from the dashboard, and if it is possible to do then it is not intuitive."

What is our primary use case?

As users of Office 365, we are using CloudGuard SaaS to protect this cloud application. We knew that to do so, we would need a very good solution. CloudGaurd SaaS prevents malware and zero-day attacks/threats from attacking our SaaS users.

We have 17k+ users and all of them are using Office 365 for email. That's the reason we have implemented the Check Point CloudGuard SaaS solution. We needed protection, and it is working fine as per our requirement.

How has it helped my organization?

When we moved from an on-premises email solution to Office 365, we no longer had protection against malware or zero-day level attacks. With this SaaS, we prevent these problems, and also, we protect our users against phishing attacks, identity theft, have DLP support, and even SaaS shadow IT discovery protection.

We can say that with Check Point Cloud Guard SaaS, we have improved our security to the next level. Our users and business are more secure, and overall, this is a very impressive solution for us.

What is most valuable?

If you have Check Point Cloud Guard SaaS solution in place, 90% to 95% of the work in protecting your system is complete. There are some additional features that also help including Zero Day, Phasing, Identity Protection, and DLP, which provides us additional protection for our users.

This DLP is very useful, as it gives our users additional protection.

What needs improvement?

We are unable to export the reports from the dashboard, and if it is possible to do then it is not intuitive.

For how long have I used the solution?

We are using Check Point CloudGuard SaaS for the last four to five months.

What do I think about the stability of the solution?

Stability-wise, this is a good product.

What do I think about the scalability of the solution?

We have more than 17,000 users and have not faced any issue from a scalability point of view

What's my experience with pricing, setup cost, and licensing?

The cost of this product huge and it should be lowered because all organizations are going to be using cloud services. If it were more affordable then more organizations can rely on it to make them secure.

This is a very good product if you are on the cloud, but the price is a little more expensive.

What other advice do I have?

As per current threats or malware behaviors, most of the attacks or viruses are coming from email only, and if you have no such solution to protect or prevent it then you are in big trouble.

Overall, this is a good product and it has very little we have found that needs to improve.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mitesh D Patel - PeerSpot reviewer
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Real User
Top 5Leaderboard
An easy-to-deploy and scalable tool useful for mail encryption
Pros and Cons
  • "The setup is very easy. I haven't faced any complexity with the setup of the solution."
  • "Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs."

What is our primary use case?

If we talk about use cases, one of our customers is using o365, and one of the customers is using G Suite. On top of that, they require email security along with an anti-APT solution, anti-spam, anti-phishing, and business email compromise with next-generation antivirus included. One of the major use cases is internal communication using an encrypted solution or encrypted mail, especially if internal users send some mail to a particular customer and they require encrypted mail. They also require an encrypted mail solution.

What needs improvement?

With the kind of features we are looking for, be it with Barracuda or Check Point, we are looking at how we can showcase them to the customer and claim that this one is the best solution for your infrastructure and use cases.

I would like Check Point's technical support to be improved.

For how long have I used the solution?

I have been using the solution for five to six years. My company is a distributor of multiple OEM solutions.

What do I think about the stability of the solution?

Most of the customers are using another vendor's solution, so most are looking for a particular email security solution. Whoever has used the solution was facing some challenges till some time ago, but gradually Check Point is improving the solution. So now they are still happy with the solution.

What do I think about the scalability of the solution?

There are multiple customers using the solution. Sometimes they have 100 or 200 users, and they are expanding their team and they are purchasing licenses because if they are increasing users, automatically, mailboxes are increased. We are providing the per-mailbox solution. They are ready to purchase the new licenses for those new mailboxes.

I rate the solution's scalability an eight out of ten.

How are customer service and support?

Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs. Check Point tries to ensure that they are providing good technical support with respect to the solutions and services it provides.

How was the initial setup?

The setup is very easy. I haven't faced any complexity with the setup of the solution.

The deployment took almost four to five years.

I am from the presale side, the solution architecture side. The implementation and deployment teams are different. We have a different team for the deployments and implementations of any particular solution.

What's my experience with pricing, setup cost, and licensing?

Usually, we pay for the licensing part on a yearly basis and not on a monthly basis.

If Check Point's team is providing a good amount of discount, then it is very easy for us to select it since its competitors are also giving the best prices or best discounts.

What other advice do I have?

It is easy to deploy. With every customer, we just share our thoughts and the experience. It's a very easy-to-implement solution. Check Point is a good cloud-based solution with respect to email security, and Check Point is a very powerful tool with respect to other OEMs.

I rate the overall solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Support at a security firm with 51-200 employees
User
Top 5Leaderboard
Good security and integration but needs better documentation
Pros and Cons
  • "We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point."
  • "They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response."

What is our primary use case?

Our corporate environment requires business protection for email and our collaboration tools to avoid threats, spam, and ransomware, among other threats coming in through email. This could have great effects on our systems and equipment.

With Check Point, we can protect our data in the cloud with tools such as One Drive, among others.

The tool works with different manufacturers, which provides great reliability.

How has it helped my organization?

Check Point has helped us improve our security layer with this complete cloud solution. We no longer depend on a Gateway as it is a complete solution that helps us prevent any type of threat that travels through email.

We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point.

We also really like its centralized environment since the Check Point Infinity Portal really centralizes everything.                 

What is most valuable?

The platform offers advanced security measures to protect emails from cyber threats such as phishing attacks, malware, and ransomware.

The platform is cloud-based, which means users can access their emails and collaboration tools from anywhere and on any device.

The security of collaboration tools is great.

The platform integrates with other productivity and collaboration tools like Microsoft Office, Slack, and Zoom.

What needs improvement?

Maybe they could integrate the solution with Avanan. Doing that would really make it a very robust solution.

They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response.

The solution lacks public documentation and some documentation is not so clear, which means that the client does not understand the implementation that must be carried out.

You can only see the costs through a Check Point partner.                           

For how long have I used the solution?

This is a very productive tool. We used it for a few months. It really helped us protect against threats in email and Microsoft collaborative tools.

Which solution did I use previously and why did I switch?

Previously we did not use more than the security provided by Microsoft itself. We have since changed to Check Point.

What's my experience with pricing, setup cost, and licensing?

As for the cost, it is per protected user. It seems good to me in that aspect however, the issue of implementation sometimes costs a bit. That's okay if it can be done correctly. The licenses are easy to acquire.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Support at a tech company with 1-10 employees
User
Top 5Leaderboard
Excellent alternative mail solution, Modern Harmony E&C
Pros and Cons
  • "Its characteristics are adapted to the most modern threats."
  • "Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix."

What is our primary use case?

Our goal has always been to strengthen our infrastructure. We currently have Microsoft 365. In order to provide a centralized security solution, we use Checkpoint Harmony Email, which provides us with security against phishing attacks, malware, and advanced data protection, among others. Some other features that successfully help provide a robust security infrastructure for all collaborative applications.

It is also important to mention that it is managed under the Check Point Infinity Portal, which is the most modern of the Check Point approaches.

How has it helped my organization?

We have managed to implement this as a totally cloud tool, from the Check Point Infinity Portal. It's super easy. In addition, we have managed to generate DLP policies for the protection of data that is shared to avoid sensitive losses and compliance with regulations.

Also, through the monitoring panel we have been able to see the behavior of our environment and how it is attacked by new threats. We can make decisions to improve our infrastructure thanks to Harmony Email.

What is most valuable?

This Check Point Harmony Email tool is very modern. Its characteristics are adapted to the most modern threats. One of its main virtues is its monitoring system, which is very important for decision-making, however, it is also very intuitive, easy to understand, and simple to use.

Its DLP policies are quite easy to implement, which help a lot with compliance with the regulations required by our company in addition to shielding sensitive data.

This tool integrates and protects all collaborative tools, in our case, Microsoft 365.

What needs improvement?

The key improvement for this tool is the inclusion of more collaborative applications. We know that Microsoft has many tools, however, not all of them are covered.

It is also important to validate the documentation. Not all of it is precise. It is very difficult to find the correct ones. In this area, Check Point could generate a more up-to-date library to be able to help customers or companies use their products more.

Finally, the Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix.

For how long have I used the solution?

A very modern tool, centralized through Check Point Infinity, this is used by our company on a trial basis during the last semester.

Which solution did I use previously and why did I switch?

Previously, we used Microsoft security tools. However, we needed to centralize the security environments, and it was perfect with Infinity.

What's my experience with pricing, setup cost, and licensing?

It is important to evaluate the tools before going into production to verify that everything works correctly.

Which other solutions did I evaluate?

We carried out a previous validation of the functions and current tools of the market. It convinced us to move towards Check Point.

What other advice do I have?

Security applications are validated and I would recommend the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Java Developer at EROAD
User
Top 5
Great for blocking email, offers comprehensive security measures and has helpful support
Pros and Cons
  • "Machine Learning and AI for email security have helped all the organization's members to guard their information against insecure exposure."
  • "After updates, the internet connection fails, and I have to restart my desktop to resume initial functionalities."

What is our primary use case?

This platform protects collaboration and email infrastructure from ransomware attacks. 

It helps departments to communicate efficiently and exchange files without any fear. 

It blocks phishing attacks before they reach the inbox. 

Email security has accelerated growth and stimulated new innovative ideas that can boost productivity. Bringing all the teams together has improved teamwork and cooperation among the employees. We deployed this software to enhance effective team coordination and promote secure networking infrastructure.

How has it helped my organization?

The organization has greatly benefited from the strong security measures implemented by this software. 

The capability to block malicious emails from reaching inboxes has helped members to exchange secure messages that cannot spread viruses and lead to delays. 

The comprehensive security measures have enabled members to focus on more productive duties without fear of being attacked. 

The entire supply chain is secured with end-to-end encryption that unauthorized third parties cannot compromise.

What is most valuable?

The software detects sensitive data that can leak confidential information and stops it immediately from leaving the organization. 

Machine Learning and AI for email security have helped all the organization's members to guard their information against insecure exposure. 

The high-grade email security protection features have blocked many attempts from ransomware attacks. 

Collaboration in a secure environment has been one of the greatest dreams we have longed for, with support from all the enterprise members.

What needs improvement?

The set collaboration and email security features have been stable since we deployed this software. Check Point Harmony Email & Collaboration cost is high, and the deployment process may take longer in a new environment. 

It blocks secure communication if the settings are not well set and defined for a given time frame. 

The most set objectives have been achieved with this leading anti-phishing platform that helps to keep the entire organization safe. 

It has prevented account takeover and created the best infrastructure for sharing files and data. 

After updates, the internet connection fails, and I have to restart my desktop to resume initial functionalities. 

It is not easy to establish the number of computers that have access to this network.

For how long have I used the solution?

I've used the solution for eight months.

What do I think about the stability of the solution?

This platform is highly stable and offers an enhanced secure collaboration infrastructure.

What do I think about the scalability of the solution?

The comprehensive email security provision has impressed the teams.

How are customer service and support?

The customer service team has always offered the best support services.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have no experience with other related software.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

Implementation was done through the vendor.

What was our ROI?

ROI stands at 45% - currently up from 30%.

What's my experience with pricing, setup cost, and licensing?

The setup cost and set budgets are suitable for most businesses-level enterprises.

Which other solutions did I evaluate?

I evaluated different solutions, however, we decided to settle on Check Point Harmony Email & Collaboration due to its efficiency.

What other advice do I have?

I am impressed by the overall performance of this software.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.