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BMC TrueSight Operations Management Valuable Features

SS
General Manager - Sales at a tech services company with 201-500 employees

There are many features that are most valuable in BMC TrueSight Operations Management.

First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently.

The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.

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AV
Information Systems Computer System Controller at a insurance company with 11-50 employees

The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems. Some are replicated and service tools provide the same functionality for some things. The end user service is made up of a lot of systems and it's what I'm interested in, and how I discovered that BMC TrueSight is good for us. I don't use the event management or monitoring capabilities, I work with user management capabilities. 

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SS
System Administrator at a comms service provider with 201-500 employees

The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.

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Buyer's Guide
BMC TrueSight Operations Management
September 2022
Learn what your peers think about BMC TrueSight Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
632,779 professionals have used our research since 2012.
ME
Technical Services Team Lead at a tech services company with 51-200 employees

I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.

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VC
Technology Specialist Consultant at a tech services company with 201-500 employees

It's very good. I like it.  It's a great product, but there are some things that could be improved, such as the dashboards.

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VP
Vice President & Advisor - Compliance at a financial services firm with 5,001-10,000 employees

I like everything about this tool.

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GW
Solution Architect at Tech Mahindra Limited

Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers.

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DM
Team Lead at Atos

I like the event management part.

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RK
confidential

It's good if you understand the systems and issues well.

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Buyer's Guide
BMC TrueSight Operations Management
September 2022
Learn what your peers think about BMC TrueSight Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
632,779 professionals have used our research since 2012.