My primary use case for Asana is project management. Asana allows me to invite team members to the same project, including external members, to follow up and contribute or observe.
Independent Business Consultant at Freelance
Integrates team collaboration but lacks automated data entry and advanced vendor integration
Pros and Cons
- "I find the interface of Asana easy to interact with."
- "There is room for improvement in integrating Asana with different technology vendors."
What is our primary use case?
How has it helped my organization?
Asana provides a stable environment, which is one of its pros.
What is most valuable?
I find the interface of Asana easy to interact with. It has a desktop client, which is a feature I hoped Microsoft would have, allowing interaction over the web interface.
What needs improvement?
There is room for improvement in integrating Asana with different technology vendors. The reporting and exportation of project results need enhancement. The interface has drawbacks, such as the requirement of manual input of personal data into project forms. Overall, the application form should automatically populate user data like email address and phone number.
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Asana
April 2026
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For how long have I used the solution?
I have used Asana for less than a year. I started using it this year.
What do I think about the stability of the solution?
I have not faced any stability issues since I started using Asana. I never encountered any glitches.
What do I think about the scalability of the solution?
There are no limitations on the number of projects or the data entry. The limitation only applies to the number of users based on purchased licenses.
How are customer service and support?
The Asana team interacts frequently with the PMO office to help with modification required or challenges faced.
How was the initial setup?
The initial setup of the desktop client was easy to install and use.
What about the implementation team?
I installed the desktop client of Asana myself. I wasn't part of the IT team and thus not responsible for the integration. I am just a user of the platform.
What's my experience with pricing, setup cost, and licensing?
Asana is overpriced based on its offering. On a personal level, I would not recommend it to myself. Due to its cost, I wouldn't select Asana if I were to buy a single license for managing my projects.
Which other solutions did I evaluate?
I have no information or interaction with other solutions. Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI.
What other advice do I have?
Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI for improved functionality.
I'd rate the solution found out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Expert Consultant, Strategy and Innovation at Innovitech
A tool requiring an easy setup phase that can help manage software development
Pros and Cons
- "The initial setup was straightforward."
- "The calendar view in Asana has shortcomings and can be improved."
What is our primary use case?
I use Asana for advanced use cases, including managing software development and other projects.
How has it helped my organization?
With one particular project, we manage the development activities with around twenty people on the project team and about five hundred tasks, for which Asana helps to manage our sprint planning.
What is most valuable?
The most valuable features of the solution are the different views, including the list view, table view, dashboard, and the ability to add fields or customize by adding some specific fields for a project.
What needs improvement?
The calendar view in Asana has shortcomings and can be improved. The other element is the ability to natively be able to add additional connectors to better manage the planned time versus the actual time for each task.
The timesheet aspect is an additional feature I like to see in Asana since we now use another application called Toggl for managing our time cards. It would be better if we could do what we do in Toggl directly in Asana since it would be easy to plan activities.
For how long have I used the solution?
I have been using Asana for a year and a half. I use the solution's latest version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
How was the initial setup?
The initial setup was straightforward.
The solution is deployed on the cloud.
What was our ROI?
I have not specifically seen any ROI using the product. We use it as a part of different tools, so it is like looking at the ROI for an email, which is a part of the tools we need.
What other advice do I have?
To those planning to use Asana, I would say there are many similar applications. It can be hard to choose from applications like monday.com, Asana, ClickUp, and others since they are all good for collaborative project management for smaller projects, which have not quite reached the level in terms of capabilities to manage very large projects. I have managed projects ranging from 25 million USD to 50 million USD, and I feel Asana cannot operate at that level.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Asana
April 2026
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
885,789 professionals have used our research since 2012.
Sales Specialist at Brown-Forman
Easy to use, good UI, and helpful for team collaboration
Pros and Cons
- "It’s a great way to communicate plans and progress across the business and is flexible about how much detail I include and how I present it."
- "Some customizations and functions are still not available, however, so far, they haven't been a deal killer."
What is our primary use case?
My team was seeking for a tool to provide direction, so I tried out a few.
Although there is a learning curve with every program, Asana stands out for having an easy-to-use UI. The templates are also excellent for getting us started, and Asana's extensive customization capabilities are a significant benefit. There are so many wonderful features to discover, and as my use case grows, I look forward to implementing new features.
Teams may cooperate and produce solid projects of all types using Asana.
How has it helped my organization?
The product's flexibility is its strongest feature; we can utilize it however we like to finish the project.
What is most valuable?
It’s a great way to communicate plans and progress across the business and is flexible about how much detail I include and how I present it. I especially like the way I can share different perspectives with different people and the flexibility in how I present information.
My team especially loves the Priority Poker feature: making prioritizing cooperation fun and easy, and helping me stick to my strategy and goals. I can modify it to fit my team’s needs and easily extend my process at anytime easily.
What needs improvement?
Some customizations and functions are still not available, however, so far, they haven't been a deal killer. Asana appears to be open to suggestions, and as they are continually making improvements, these might be implemented in the future.
It takes some time to get used to and is initially difficult to navigate Asana. It gets much better as you get to know about Asana. Since you can’t set up an advanced search to distinguish between tasks, folders, and projects, I also have trouble with the search feature.
For how long have I used the solution?
I've used the solution for two plus years.
What's my experience with pricing, setup cost, and licensing?
I adore how Asana allows us to be consistent and open with our staff. To keep track of all of our jobs, we used too many spreadsheets and manila folders, which frequently went missing and required workers to search the office for lost files.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Analytics at a financial services firm with 1-10 employees
Has a good user interface and can be used for project management and teamwork
Pros and Cons
- "The solution's user interface is very good."
- "More features can be added."
What is our primary use case?
I use Asana mainly for project management and teamwork.
What is most valuable?
The solution's user interface is very good. The solution's alerts and notifications also help a lot. The additional feature of integrations with other tools is also very useful.
What needs improvement?
More features can be added.
For how long have I used the solution?
I have been using Asana for almost six years.
What do I think about the stability of the solution?
Asana is a completely stable solution, and I haven't had any issues with the solution's stability.
What do I think about the scalability of the solution?
Asana is a scalable solution. We have been expanding and adding many team members and haven't faced any challenges with the solution's scalability. Less than 100 people are currently using Asana in our organization, but we're planning to increase the usage soon.
How was the initial setup?
The solution's initial setup is very, very simple. I am also working as an admin for Asana for my team. The solution's implementation involves a couple of clicks, and you are onboarded.
What about the implementation team?
We implemented Asana through an in-house team. The solution's deployment was very simple and didn't take more than a few weeks.
What other advice do I have?
The solution's notifications and integration supports remote collaboration by updating the team on how the project is moving ahead. You can integrate Asana with Microsoft Teams. You can set up the alerts, which is very beneficial for getting updates.
Project management covers the whole delegation and accountability portion of Asana. It tells us when a particular subpart of the project was assigned to a person and when it was moved to the next phase. We are working with the software version of Asana.
The solution's delegation and tracking features are very beneficial, considering that we work in a hybrid model. Sometimes we are in the office, and sometimes we are not. It helps a lot when you don't have to chase people, and you can directly refer to Asana's board and understand what's going on. Asana has completely adapted to the evolving needs of our projects over time.
Our focus while implementing the solution was mainly to cover the project management of our teams by ensuring the stages and required alerts. We ensured that the dashboards were up to mark during our planning conversations. These things were considered while doing the implementation.
I would recommend Asana to other users based on their use cases. Users looking for a project management and collaboration tool should choose Asana.
Overall, I rate Asana a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Operations Officer at PRO-VISION
A stable and easy-to-use solution that has all the functions you need for project management
Pros and Cons
- "Asana is a very simple interface for project managers to figure out, providing all the functions they need."
- "It would be great if Asana could create a library for each project within the interface."
What is our primary use case?
Asana is a tool that helps project managers do their tasks, follow up on them, and track the processes. They can also have feedback on the performance of those tasks. Asana helps project managers to plan for risk management.
What is most valuable?
Asana is a very simple interface for project managers to figure out, providing all the functions they need. Asana is one interface that contains multiple functions such as object key results (OKRs), time plans, metrics, and risk management. All these functions can help you to easily implement your project from the initiation to the evaluation stage.
When you have access to Asana as a project manager, you will find everything you want inside it. In some cases, if we use alternatives, we have to jump from one program to another and some apps to complete everything. However, Asana is an interface that includes everything you want.
What needs improvement?
It would be great if Asana could create a library for each project within the interface. For example, if you are working on ten projects and need to make daily changes to all of them, having a separate library for each project would be helpful.
What do I think about the stability of the solution?
Asana is a pretty stable solution.
What do I think about the scalability of the solution?
Asana is a scalable solution. When it comes to project management, scalability is limited to the function you do. If we go to time planning, you can do the time planning for a one-year project or one hundred. It's the same. The solution's scalability is very high.
Currently, I am using Asana in our organization.
Which solution did I use previously and why did I switch?
I’ve previously used MS Project and Oracle Primavera. Primavera is very difficult to adopt and use. MS Project is used for simple projects, providing only a chart and time planning. However, plenty of functions and apps you need for project management are missing in MS Project. You can run simple projects using MS Project, but it cannot help with complex projects.
How was the initial setup?
You don't need to set up Asana because it's cloud-based, and you can work online.
What's my experience with pricing, setup cost, and licensing?
Currently, I'm using Asana for free. The solution's free version can be used for basic functions. When my colleagues start using it, I will contact Asana and find the most efficient plan for us.
What other advice do I have?
Since Asana is a cloud system, we always use the latest version of the solution.
Users can go ahead with Asana because it's easy. It's a stable and scalable solution that has all the functions you need for your project management. The solution can save your progress when you are offline so that you can find everything when you're back. This feature can be helpful when you have internet issues.
Overall, I rate Asana a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at Coffman Consulting College Counseling
A solution that helps its users stay well-organized
Pros and Cons
- "Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress."
- "Currently, there are only a few available options, but it would be helpful to have more control over the notifications received."
What is our primary use case?
Our marketing and communications team uses Asana as a project management and communication program. We input all of our marketing projects and their related tasks and assign each task to a staff member with a due date. This allows us to track our work's progress in Asana.
How has it helped my organization?
Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress. This creates a historical record of our projects tied to specific dates, allowing us to review what we did last year and ensure that projects are updated. Asana has systemized our work by ensuring that every project has the same tasks, including peer review and proofreading. This has reduced mistakes and improved the quality of our work.
What is most valuable?
The solution's most valuable feature is its ability to keep us organized and on task.
What needs improvement?
Improvement-wise, I would like more options for changing notification settings. Currently, there are only a few available options, but it would be helpful to have more control over the notifications received. For example, if you are on a project, you can receive every notification related to it, even if the task isn't yours.
It would be interesting if Asana could integrate with email platforms like Outlook and on, Gmail, and Google Calendar. This way, when a project has a due date, it could automatically appear on people's calendars.
For how long have I used the solution?
I have been using Asana for a year and a half. Also, I believe that I am using the solution's latest version. Specifically speaking, it is a cloud-based version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten since it has never gone down while we were working on it.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten. So, depending on your subscription, I think you can add a significant number of users.
How are customer service and support?
I don't have any experience with technical support.
How was the initial setup?
I think the initial setup was pretty straightforward. We had help from our IT department, but I don't believe the process was complicated.
What was our ROI?
I have experienced a return on investment using the solution.
What's my experience with pricing, setup cost, and licensing?
Price-wise, I think it's an affordable option for mid to large-sized companies.
What other advice do I have?
It would be beneficial for users to take some time to consider the different types of projects they have across various categories and to create those categories before inputting the projects. This way, the system will be more organized and easier to search. If projects are simply added as individual items without any categorization, managing them can become overwhelming. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Asana Lead Manager at Izei Consulting Group
Easy to set up and create rules with helpful technical support
Pros and Cons
- "I like how easy it is to use the rules within Asana."
- "It's a great way to organize your daily work within your organization."
- "In Asana, there's no way to add a custom date field."
- "In Asana, there's no way to add a custom date field."
What is our primary use case?
There are two main things I use it for. The first one is lead management and opportunity processing, internally in my organization, project management, and task creation. The second thing I use most is support inside the community of Asana. I'm an ambassador of the Asana community. I also use Asana for this type of support.
How has it helped my organization?
Before Asana, we didn't have a tool to control our leads or our opportunities. It was just by memory. If we were talking with a client, we were just thinking about calling that lead or that client in a day. With Asana, I have my leads more organized. I know when to call. I can go back and see what I said on the last call, or what I emailed the last time we contacted them. It's an easier way to keep up with my prospects and my opportunities.
What is most valuable?
The best feature is how easily you can create rules. You can do it just via point and click. I like how easy it is to use the rules within Asana.
The initial setup was simple.
Asana has a site available where you can check the status and see if it's working or in the middle of downtime still (when downtime happens).
Technical support has been excellent.
What needs improvement?
One of the main things I've been wishing for is an ID, a short ID, just like Jira. That is another tool that I used before. It has an ID for every task in Asana. So it's a short way to know what task are you writing your things on, and it's easier to control your activities.
In Asana, there's no way to add a custom date field. That's another thing.
Both of those functionalities I'm wishing for, or I'm hoping for in the short term.
Occasionally, Asana does go down.
For how long have I used the solution?
I've been using the solution for less than a year - 11 months or ten months, probably.
What do I think about the stability of the solution?
Since we've had Asana, we have been down twice for two to three hours each time. Asana provides a website to know the status of Asana in general. It's an easy way to check if Asana is down or not. We know that every tool has these types of failures. We wish we don't have any more failures, however, we may continue to have them. That said, Asana is excellent in how they provide the status of Asana in general.
What do I think about the scalability of the solution?
The ability to scale depends on the implementation within your organization. However, the scalability is there to do it on your own. You can have a thousand employees using Asana. I don't see any problems scaling up using Asana.
Right now, we have about 50 people on the solution. We use it quite extensively.
How are customer service and support?
When we need support, we have a VIP support channel as we are an Asana partner. We have Asana support directly with the Asana support team. We are extremely satisfied with the help we get.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Besides Asana, we work with Salesforce, Twilio, and Slack. I've used Jira in the past as well.
We did not previously use a project management solution at this company.
How was the initial setup?
I was involved in the initial implementation. It was straightforward. The difficult part of this type of implementation is how you structure your teams and projects within Asana, however, how you use Asana to do this is intuitive. We didn't have any problem with how to accommodate or establish those things. I'd rate the simplicity of the implementation at a four out of five.
The deployment didn't take more than two weeks.
The maintenance is easy. It's very smooth. We do not require a maintenance team, however, we do have team leaders that will do occasional maintenance.
What about the implementation team?
We handled the implementation in-house.
What was our ROI?
I don't have exact ROI numbers, however, we've seen time investment hours and we know that each hour counts as money. We've seen some return on investment, in time, in productivity. Those two KPIs have seen marked improvements.
What other advice do I have?
We are Asana partners.
I use the most recent version and I use it every day.
I'd rate the solution nine out of ten. It's a great way to organize your daily work within your organization. It doesn't matter your team or the department you're working in. It's very flexible.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data & Process Analyst at Pnbmetlife India Insurance Ltd
Insightful dashboards streamline task management and collaboration
Pros and Cons
- "The dashboards are really insightful and easy to use."
- "The main dashboard, where there is a list, needs improvement."
What is our primary use case?
I use Asana to create portfolios, tasks, and subtasks and collaborate with others. It is integrated into my daily workflow, where when a new task is assigned to a project, we note it, set up starting and due dates and completion dates, and assess complexity and workload indicators.
What is most valuable?
The dashboard is the most valuable feature because other features are more or less common with similar platforms. The dashboards are really insightful and easy to use.
What needs improvement?
The main dashboard, where there is a list, needs improvement. It should have some memory because if you navigate back and forth, it does not show your last position. It should remember where you were, so it returns you to the same part of the list, instead of the first item, to avoid losing flow.
For how long have I used the solution?
I have been working with Asana for about six months.
How was the initial setup?
During the initial setup, I found it was close to easy, rating it a nine out of ten.
What other advice do I have?
I would rate Asana eight out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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