WhatsUp Gold Reviews

We use this solution for monitoring our network.

The most valuable feature is the monitoring of resources. The reporting of uptime and other statistics is also useful. 

The version that we are using seems pretty clunky and not very well-designed. I would like to see the user interface improved to provide a better flow. It seems that the interface is designed by an engineer. I like to have a technical interface, but in this solution, some things need to be better presented.

I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.

The product seems to be pretty solid.

We have two users who work with this solution.

I would say that this solution is scalable.

We have not had contact with technical support.

The solution was installed before I joined the company.

My understanding is that there are better products out there that do a better job.

We are running an older version of this solution, so it is tough to say. In general, this solution does its job, but if you are looking for bells and whistles then look elsewhere.

I would rate this solution a six out of ten.

We use WhatsUp Gold primarily for its monitoring survey.

We use this product every time because we have a map in our network operating center, with many hundreds of sites. WhatsUp Gold provides a visual state, as well as program alerts by email.

The visual map and email alerts are very useful to have in real time so we always know the state of our network.

All the basic functions are valuable. It is easy to access and discover devices.

We need this solution to check all of our network devices. We have about 2,464 devices so it's impossible to check them all manually. 

The topology discover is also a useful feature because we use this to define the topology of our sites.

The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have.

We don't need all the features, and we don't use the tool for the large scale services intended for large data centers. We use it only for the network devices, switches, routers, but now most of the new features are related to data centers and high-end devices. This is not useful for us.

The features are working fine, and the features for the new models are very interesting, but it's not possible to have this at this price policy for us. It might be good for business, but it's not good for us.

We have asked to have another policy price and look at step prices because if you buy a version for 200 devices, 1,000 devices, or 4,000 devices, there should be different prices. I think it would be better to have a linear price list. This isn't only a problem for WhatsUp. It's the problem of many other products too.

It's very stable. If you follow the hardware requirements of memory size and CPU size, even if you have a very big database the processors will work hard, but only for a short time span.

In my team area, we are seven people using this product. It's only the network team.

We don't have any issues that needed technical support.

We have worked for years with CiscoWorks. We switched because Cisco built CiscoWorks, and the product wasn't supported anymore by Cisco, at which point it was impossible to upgrade to the new versions of our server.

This tool is very easy to configure and use. No, it's not complex.

It took a very short time to set up this product because it's easy to install and discover devices. I don't remember exactly how long it took to install, but it was less than a day. Keep in mind, though, that in the past the product was easier to install.

We do the work ourselves, without using a vendor to implement.

I'm not sure about the exact price, but it's expensive. We don't pay any additional fees.

We have evaluated the module for the backup of the network configurations for the devices. We have other network monitoring tools also, such as PRTG Network Monitor and NetFlow Collector. In addition, we have the Prime software from Cisco for the AP monitoring.

I would rate WhatsUp Gold as eight out of ten. The graphical framework is old. The new graphical framework with the last version is very good, but for young people, this framework is not the best in the world.

Our primary use case is for network and application monitoring. 

We've been using it for many years and we use it typically for early warning. It notifies customers of problems prior to failure.

The threshold alerting is the most valuable feature.  

The user interface has room for improvement.  

I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring.

I would rate it an eight out of ten. 

The stability is good. 

It has good scalability. We have over 20 users using this solution and five customers who have deployed it. In terms of devices, there are probably 8000 devices and we have plans to continue expanding the usage. 

Technical support is good. 

The initial setup was straightforward. The deployment was quick. It took around two hours and we require five staff members for the deployment and maintenance. 

The strategy is typically networking discovery.

Pricing is reasonable compared to other products. 

We also use SolarWinds and Cisco Prime. We have found WhatsUp Gold to be generally good for events, monitoring, and alerting. Other products are better for detailed analyses. 

It's a good product to implement. Check the version that you're implementing supports the devices that you have running in your network. In some cases, some new devices are not supported so check the new device supports before you implement.

There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this.

We can monitor all the links and all the locations and their statuses.

Link monitoring and flow monitor.

Over two and a half years.

Sometimes it's a little bit slow.

Yes. It has some licensing features, based on devices for monitoring and flow monitoring.

Four out of 10.

No.

Straightforward.

Somewhat expensive and it requires licenses to use some features.

No.

For small companies there are many freeware products available in the market.

1. Server performance monitoring:

• Disk utilization
• Memory and CPU utilization

These assist us to manage the storage and and server performance and prepare for incidents.

2. Configuration Manager: This assists us to do switch and router backups for both Cisco and Nexus switch configurations. It makes it easy to configure new devices, in case of a major incident.

3. Actions and Alerts: Set up user emails for notification when devices reach a specific threshold.

4. Device Discovery: This enables us to scan for new devices on the network.

5. Credential Library: Used to ensure a secure connection on the devices and to create new SNMP strings for servers and network devices.

1. The product has enabled the organization to determine the amount of space required for DB servers within a budget year, which enables them to plan for datacenter storage.

2. It has also enabled us to recover from a disaster within the SLA-stipulated time. in case a switch or router goes down, we have the configs ready for copying and pasting so downtime is minimal.

3. It has helped database and email admins troubleshoot disk space issues fast, in cases where the space of a mail server hits threshold.

• Layout maps to include more visibility of devices
• Machine cloning to enable fast machine imaging for both Windows and Mac

Since 2015.

I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses. We rectified the machine specifications to resolve.

Since we predicted growth of the devices monitored under WUG, the product capability we purchased met our needs; and as we grow it accommodates the changes, so no issues.

It's excellent, and the last technical engineer I worked with was amazing. On a scale of 10, I give them a nine.

We had Kiwi as our monitoring system but we purchased WUG because of:

a) stability

b) scalability

c) support

d) its ability to perform many functions, not only monitoring.

I did not encounter any issues, it was straightforward and the documentation was clear on the configuration and setup.

For an organization that invests in innovation and worries about its technology performance externally and internally, WUG pricing will be suitable. They will look beyond the prices and licensing. From experience, if it is well utilized it's worth the investment in it.

With the Ipswitch demonstration of WUG capability, we settled on this product, once we considered decommissioning Kiwi.

It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future.