WhatsUp Gold Reviews

We use WhatsUp Gold primarily for its monitoring survey.

We use this product every time because we have a map in our network operating center, with many hundreds of sites. WhatsUp Gold provides a visual state, as well as program alerts by email.

The visual map and email alerts are very useful to have in real time so we always know the state of our network.

All the basic functions are valuable. It is easy to access and discover devices.

We need this solution to check all of our network devices. We have about 2,464 devices so it's impossible to check them all manually. 

The topology discover is also a useful feature because we use this to define the topology of our sites.

The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have.

We don't need all the features, and we don't use the tool for the large scale services intended for large data centers. We use it only for the network devices, switches, routers, but now most of the new features are related to data centers and high-end devices. This is not useful for us.

The features are working fine, and the features for the new models are very interesting, but it's not possible to have this at this price policy for us. It might be good for business, but it's not good for us.

We have asked to have another policy price and look at step prices because if you buy a version for 200 devices, 1,000 devices, or 4,000 devices, there should be different prices. I think it would be better to have a linear price list. This isn't only a problem for WhatsUp. It's the problem of many other products too.

It's very stable. If you follow the hardware requirements of memory size and CPU size, even if you have a very big database the processors will work hard, but only for a short time span.

In my team area, we are seven people using this product. It's only the network team.

We don't have any issues that needed technical support.

We have worked for years with CiscoWorks. We switched because Cisco built CiscoWorks, and the product wasn't supported anymore by Cisco, at which point it was impossible to upgrade to the new versions of our server.

This tool is very easy to configure and use. No, it's not complex.

It took a very short time to set up this product because it's easy to install and discover devices. I don't remember exactly how long it took to install, but it was less than a day. Keep in mind, though, that in the past the product was easier to install.

We do the work ourselves, without using a vendor to implement.

I'm not sure about the exact price, but it's expensive. We don't pay any additional fees.

We have evaluated the module for the backup of the network configurations for the devices. We have other network monitoring tools also, such as PRTG Network Monitor and NetFlow Collector. In addition, we have the Prime software from Cisco for the AP monitoring.

I would rate WhatsUp Gold as eight out of ten. The graphical framework is old. The new graphical framework with the last version is very good, but for young people, this framework is not the best in the world.

The primary use case is just for monitoring the host servers, the virtual machines, the network equipment, and the storage. It covers all the basics.  

Probably the only sorta valuable part of the product is that it is stable, easy to work with, and covers the basics. But there is a lot more downside to it in my opinion than up.

Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it. It is so old. It has not been upgraded in about six years. The interface looks like something from the nineties.  

I am quite used to using the Paessler AG product. That is PRTG (Paessler Router Traffic Grapher) and the two have little in comparison. It could be improved by being more like PRTG.  

If WhatsUp were going to work on updating the product, I would like to see some improvements in the interface. The dashboards could be a lot better.  

The company that I work for has been using WhatsUp Gold quite a lot more for the past few years but they have had it as a solution for the past 10 years. I have only been in the company for about six or seven months.  

One thing good about WhatsUp Gold is that it is fairly stable.  

We have got about five or six people working with it right now. Their roles are mostly system administrative staff. It is used daily in our current situation.  

When I first started, I did contact the technical support team to see whether I could get the new version of the product, but no one ever even bothered to reply. So obviously the technical support could be also improved.  

I have used a few of the different monitoring solutions at different companies. PA Server Monitor was one that I used and that was by Power Admin. I used to work with PRTG (by Paessler AG). It is quite a good product. Spiceworks is another one I used.  

If we are talking about a comparison between the ones I have already used and WhatsUp Gold, PRTG is a better product. It is the best one I have used out of all of them. I would be interested in moving to that instead of WhatsUp Gold.  

I have got a few virtual machines on it that I use myself. It is not a very complicated product. It is a bit clunky and takes more steps than it should do, but it is not difficult to set up and use.  

It takes approximately 10 minutes to set up. It does not require a lot of maintenance. It has been on-premises so it is not exposed to the internet and because of that it is not much of a risk. But maintaining it is just a long way down the priority line at the moment.  

I would not recommend WhatsUp Gold to people who were considering it as a solution. On a scale from one to ten where one is the worst and ten is the best, I would rate WhatsUp Gold as a four or five. Really, it is a four-out-of-ten.  

Our primary use case is for network and application monitoring. 

We've been using it for many years and we use it typically for early warning. It notifies customers of problems prior to failure.

The threshold alerting is the most valuable feature.  

The user interface has room for improvement.  

I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring.

I would rate it an eight out of ten. 

The stability is good. 

It has good scalability. We have over 20 users using this solution and five customers who have deployed it. In terms of devices, there are probably 8000 devices and we have plans to continue expanding the usage. 

Technical support is good. 

The initial setup was straightforward. The deployment was quick. It took around two hours and we require five staff members for the deployment and maintenance. 

The strategy is typically networking discovery.

Pricing is reasonable compared to other products. 

We also use SolarWinds and Cisco Prime. We have found WhatsUp Gold to be generally good for events, monitoring, and alerting. Other products are better for detailed analyses. 

It's a good product to implement. Check the version that you're implementing supports the devices that you have running in your network. In some cases, some new devices are not supported so check the new device supports before you implement.

We use this solution for monitoring our network.

The most valuable feature is the monitoring of resources. The reporting of uptime and other statistics is also useful. 

The version that we are using seems pretty clunky and not very well-designed. I would like to see the user interface improved to provide a better flow. It seems that the interface is designed by an engineer. I like to have a technical interface, but in this solution, some things need to be better presented.

I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.

The product seems to be pretty solid.

We have two users who work with this solution.

I would say that this solution is scalable.

We have not had contact with technical support.

The solution was installed before I joined the company.

My understanding is that there are better products out there that do a better job.

We are running an older version of this solution, so it is tough to say. In general, this solution does its job, but if you are looking for bells and whistles then look elsewhere.

I would rate this solution a six out of ten.

There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this.

We can monitor all the links and all the locations and their statuses.

Link monitoring and flow monitor.

Over two and a half years.

Sometimes it's a little bit slow.

Yes. It has some licensing features, based on devices for monitoring and flow monitoring.

Four out of 10.

No.

Straightforward.

Somewhat expensive and it requires licenses to use some features.

No.

For small companies there are many freeware products available in the market.

The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices.

The installation and configuration process are easy.

The pricing could be reduced. They should offer it for less.

Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible.

The solution is very stable.

The solution is easily scalable.

Technical support it good. They are very quick to respond.

The implementation of the solution is very easy. It's much easier than other products. Deployment takes about one day.

We handled the implementation ourselves.

Users pay a yearly license for the solution.

We use the on-premises deployment model. In Turkey, clients don't want to use the cloud.

We're a distributor of the product in Turkey.

I'd rate the solution nine out of ten.