We use this solution as an edge firewall and layer-3 routing internally.
Engineer/Technician/Owner at Paramount technologies
Live logging, good troubleshooting, and excellent reporting
Pros and Cons
- "The most valuable features of this solution are live logging, rule setup and maintenance, and VPN creation."
- "We would like to see granular notification settings and more advanced filtering in traffic monitoring."
What is our primary use case?
How has it helped my organization?
This solution has provided ease and speed of rules. It has unparalleled troubleshooting with excellent reporting.
What is most valuable?
The most valuable features of this solution are live logging, rule setup and maintenance, and VPN creation.
What needs improvement?
We would like to see granular notification settings and more advanced filtering in traffic monitoring.
Buyer's Guide
WatchGuard Firebox
April 2025

Learn what your peers think about WatchGuard Firebox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this solution for eighteen years.
Which other solutions did I evaluate?
There is not a product that compares to this one.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Security Engineer at Cyber Value
Very flexible without any licensing limitations
What is our primary use case?
We use this for our network, mainly for the configuration of rules, such as VPN connections, remote access connections, and application web filtering. I'm a security engineer and we are customers of WatchGuard.
What is most valuable?
This is a very flexible product without licensing limitations. They offer good classes through Gartner.
What needs improvement?
Although this solution is better than others on the market, I'd like to see improvement in the visibility of network traffic. It feels that the web interface is missing some parts, particularly access and configuration.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We've never had to use the technical support.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
WatchGuard Firebox
April 2025

Learn what your peers think about WatchGuard Firebox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
Information Systems Administrator at a logistics company with 51-200 employees
Highly stable, easy to use, and excellent support
Pros and Cons
- "The most valuable feature of WatchGuard Firebox is its ease of use."
- "WatchGuard Firebox could improve the speed of updates, such as new features or improvements. However, they are frequently improving the solution in many areas, such as geo-locations, definitions, and web blocking."
What is our primary use case?
We're using WatchGuard Firebox for multi-factor authentication (MFA), layer three switching, and to segregate our industrial network from our corporate network.
What is most valuable?
The most valuable feature of WatchGuard Firebox is its ease of use.
What needs improvement?
WatchGuard Firebox could improve the speed of updates, such as new features or improvements. However, they are frequently improving the solution in many areas, such as geo-locations, definitions, and web blocking.
For how long have I used the solution?
I have been using WatchGuard Firebox for approximately six years.
What do I think about the stability of the solution?
The stability of WatchGuard Firebox is very stable.
What do I think about the scalability of the solution?
WatchGuard Firebox is very scalable. We're using it in a redundant system with two stacked together. It has good redundancy and is good for failover.
Our whole company of approximately 100 users is using the solution.
How are customer service and support?
The support from WatchGuard Firebox is very good.
How would you rate customer service and support?
Positive
What about the implementation team?
We have one system administrator doing the support and maintenance of the WatchGuard Firebox.
What's my experience with pricing, setup cost, and licensing?
We license the WatchGuard Firebox annually. There are different types of subscriptions available. We are paying approximately $15,000 annually. The cost can increase if you purchase different subscriptions.
What other advice do I have?
You can purchase the solution without support, but I would strongly recommend the support. The support is great.
I rate WatchGuard Firebox an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal at a consumer goods company with 1-10 employees
We set it up and it's been running since then without issues and with good throughput
Pros and Cons
- "The main reason we went with it was the security protocols. They were more robust on this device."
What is our primary use case?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.
How has it helped my organization?
The way it saves me time is that there is no maintenance. Once we set it up, there's nothing else for us to do on a regular basis. It might be saving me about an hour a month.
What is most valuable?
- It has a good signal.
- We haven't had any security issues.
- The usability has been good. We haven't had any problems with it.
- The performance has been good. We haven't had any issues with the performance.
For how long have I used the solution?
We have been using WatchGuard Firebox for about two years.
What do I think about the stability of the solution?
We haven't had any issues with it. We set it up and it's been running since we set it up.
What do I think about the scalability of the solution?
We don't have any plans to increase usage. It just services our one office, with eight users.
How are customer service and technical support?
We have not had to use their technical support.
Which solution did I use previously and why did I switch?
We did not have a wireless solution before Firebox. The main reason we went with it was the security protocols. They were more robust on this device.
How was the initial setup?
The setup was easy enough. It was more or less plug-and-play. There weren't a lot of settings that we had to run through. The setup wasn't that complicated. It took about two hours and there was just one person involved.
What was our ROI?
The addition of the WiFi saves us from usage of our data plan. We have had some cost savings there.
What's my experience with pricing, setup cost, and licensing?
The pricing was in line with everyone else; maybe slightly higher. That's why it's not a 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr.System Administrator at a computer software company with 201-500 employees
Improved our security at a lower price
Pros and Cons
- "The most valuable features are the VPN and web blocker security."
- "An area for improvement is that when we use a web administration link, there is no security."
What is our primary use case?
We use Watchguard as a firewall and a VPN.
How has it helped my organization?
WatchGuard has improved our security.
What is most valuable?
The most valuable features are the VPN and web blocker security.
What needs improvement?
An area for improvement is that when we use a web administration link, there is no security.
For how long have I used the solution?
I've been using WatchGuard for the past five years.
What do I think about the stability of the solution?
Watchguard is stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
The technical support is very fast - when we raise an incident, we get a solution in no time.
Which solution did I use previously and why did I switch?
I previously used FortiGate.
How was the initial setup?
The installation was straightforward and took between one and two hours. I would rate our experience with the initial setup as four out of five.
What about the implementation team?
I installed this solution by myself.
What's my experience with pricing, setup cost, and licensing?
We're currently renewing our license on a three-year basis. The licensing costs are comparatively lower than other providers, and I would rate the pricing as five out of five.
What other advice do I have?
I would give this solution a rating of eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Head at Patil Group
Useful site-to-site controls and overall good functionality
Pros and Cons
- "The main features of the solution are the control of the site-to-site network access and the overall features."
- "The solution can improve by adding a feature to tag a MAC address of a computer system in the policy and more IP configuration settings."
What is our primary use case?
We use WatchGuard Firebox for network security in our offices.
What is most valuable?
The main features of the solution are the control of the site-to-site network access and the overall features.
What needs improvement?
The solution can improve by adding a feature to tag a MAC address of a computer system in the policy and more IP configuration settings.
For how long have I used the solution?
I have been using this solution for approximately ten years.
How are customer service and technical support?
We did not need to use technical support.
What about the implementation team?
The implementation of the solution was done by our IT management team.
What other advice do I have?
I rate WatchGuard Firebox an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Consultant at SysGroup PLC
Reasonably priced, secure, and simple setup
Pros and Cons
- "The most valuable features of the WatchGuard Firebox are all the security and updated features. You are able to configure the solution from the cloud platform and the application and web interface are very nice."
- "They are working on cloud-based options. However, they do not have the options fully functional in their solution at this time."
What is most valuable?
The most valuable features of the WatchGuard Firebox are all the security and updated features. You are able to configure the solution from the cloud platform and the application and web interface are very nice.
Since I have been using this solution I have not been hacked or had any problems.
What needs improvement?
They are working on cloud-based options. However, they do not have the options fully functional in their solution at this time.
For how long have I used the solution?
I have been using WatchGuard Firebox for approximately five years.
What do I think about the stability of the solution?
WatchGuard Firebox is stable.
What do I think about the scalability of the solution?
The scalability of the WatchGuard Firebox is good.
How are customer service and support?
The technical support is good from WatchGuard Firebox.
How was the initial setup?
The initial setup was easy, and the time it took was a couple of hours.
What's my experience with pricing, setup cost, and licensing?
The price of the WatchGuard Firebox is reasonable.
What other advice do I have?
I rate WatchGuard Firebox an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP IT at a real estate/law firm with 51-200 employees
Protects us from viruses and intrusions and provides us with good throughput
Pros and Cons
- "The most valuable feature is the ease of use of the interface."
- "The reporting is a little on the weak side. I would like to see a better reporting set and easier drill-down options."
What is our primary use case?
It's our primary edge firewall at the home office. We have two M470s running Active-Passive. We have about 100 users in total here. Everything runs through the firewall, so the users run the gamut from analysts to accountants to executives.
How has it helped my organization?
It protects us from viruses and intrusions.
It has also saved me time, about an hour per month.
What is most valuable?
The most valuable feature is the ease of use of the interface. The usability is good. It's a firewall, it does its job and it does it well.
The throughput also seems to be good. I don't have any issues with throughput.
The management features are good.
What needs improvement?
The reporting is a little on the weak side. I would like to see a better reporting set and easier drill-down options.
For how long have I used the solution?
I've been with the company for a year and they were already on WatchGuard when I got here.
What do I think about the stability of the solution?
The stability is good. It runs well.
What do I think about the scalability of the solution?
I haven't had reason to scale it. It's the edge firewall and it's used extensively. We're a pretty small environment with a couple of hundred devices.
What's my experience with pricing, setup cost, and licensing?
We pay yearly.
What other advice do I have?
It's just me who is responsible for deployment and maintenance of the solution.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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Updated: April 2025
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