WatchGuard Firebox Reviews

We use it to prevent any unnecessary stuff from getting into our network. It's for the usual security features. We do utilize the VPN and there are quite a few people on the VPN right now.

It gives our business layered security. Attack vectors it secures for us include denial of service attacks, people spoofing our network, as well as preventing malware from getting in — the typical attack vectors. We're satisfied with it overall.

Also, there was a phishing scheme going around a while back. WatchGuard caught it and we were able to mitigate it. That was very good. It keeps us from not having to worry about our network being under attack. It keeps us secure.

It saves us on the order of three hours a month. The solution just works.

• The set up of the VPN is pretty straightforward. Being able to build VPNs on the fly for certain users, if need be, is also valuable.
• The traffic monitoring is very nice.
• I also like the ease of blocking certain websites from getting in or users from getting to stuff they don't need to be at.

We're satisfied with the performance, as well as its reporting and management features.

The usability could be better, but it is definitely manageable. If we have to go to a backup internet connection, that could be a little bit easier. Other than that, I really don't have any complaints about it.

I've been using WatchGuard for three years. That's how long I have been with the company. The company has been using it upwards of 10 years, I believe.

It's very stable.

It's scalable. We are probably going to be doing another area for some of the outer branches and the WatchGuards will be part of that. I can't say how soon it's going to happen, but there have been discussions about it.

I have no complaints about WatchGuard's technical support. If you have a question, they answer it.

As far as I know, WatchGuard is the only one that our company has used. We like the product enough. We're buying another appliance because our support ran out on one of our boxes. We're continuing to buy WatchGuard stuff because it does what we need it to do, it's priced reasonably well, and we like the support and usability.

We have deployed this product to distributed locations. We have a couple of branch offices and we've set them up in all of our locations. We set it up, we configure it to our network settings, we put in all of the information we need, and we go from there. We usually take a configuration from an existing and apply it. It's straightforward. The documentation goes step-by-step on how to set it up. The last time I did one it took about an hour.

In terms of maintenance of WatchGuard there are three people in our department. Whoever sees a problem or hears about an issue takes care of it. Two of us are system analysts and the third is our director of information technology.

It keeps our network secure and that's a good enough return for me.

I feel that the pricing is fair for all of the security you get. That's one of the reasons we went with, and continue to go with, WatchGuard.

Go ahead and implement it and don't think twice about it.

We're not using the cloud visibility feature at this time. Maybe we will in the future.

There are 75 users of our environment, in total. They range from mechanics to accountants to our COO and CEO. Everybody in the organization uses it.

We use WatchGuard Firebox for network security in our offices.

The main features of the solution are the control of the site-to-site network access and the overall features.

The solution can improve by adding a feature to tag a MAC address of a computer system in the policy and more IP configuration settings.

I have been using this solution for approximately ten years.

We did not need to use technical support.

The implementation of the solution was done by our IT management team.

I rate WatchGuard Firebox an eight out of ten. 

We use this solution as an edge firewall and layer-3 routing internally.

This solution has provided ease and speed of rules. It has unparalleled troubleshooting with excellent reporting.

The most valuable features of this solution are live logging, rule setup and maintenance, and VPN creation.

We would like to see granular notification settings and more advanced filtering in traffic monitoring.

There is not a product that compares to this one.

This was an upgrade from WatchGuard XTM 505. We have and are using many different WatchGuards between locations for (among other things) VPN between firewalls. We are using this Watchguard as an endpoint firewall at an office location.

• Efficient to setup, run, and maintain. Saving man hours and cost in the process.
• The client is easy to use and stable.
• Simple to backup settings.  
• Simple to move settings between WatchGuard boxes.
• The GUI is easy and intuitive.

Ease of setup. All WatchGuards are pretty much the same to setup and manage.
We experienced that WatchGuard is easy to setup regarding VPN compared to other firewalls of other brands.

Client-based administrative tool. Cloud-based central administration of all devices from one point would be nice (although there is always an added risk regarding this).

No.

No.

The few times we have contacted Watchguard. They reply promptly without delays.

We previously used Juniper and SonicWall.

Switched at the time because we had IT personnel working for us with WatchGuard expertise and preference.

The setup was straightforward with a simple GUI-based administrative tool.

Used in-house experience.

Not measured.

Very competitive pricing regarding throughput compared to other alternatives.

We evaluated between WatchGuard and what we already had at the time.

The Juniper that we had at the time, which was fine, was complete overkill for our needs, but when realised it was already sunk cost.

The most valuable features of the WatchGuard Firebox are all the security and updated features. You are able to configure the solution from the cloud platform and the application and web interface are very nice.

Since I have been using this solution I have not been hacked or had any problems.

They are working on cloud-based options. However, they do not have the options fully functional in their solution at this time.

I have been using WatchGuard Firebox for approximately five years.

WatchGuard Firebox is stable.

The scalability of the WatchGuard Firebox is good.

The technical support is good from WatchGuard Firebox.

The initial setup was easy, and the time it took was a couple of hours.

The price of the WatchGuard Firebox is reasonable.

I rate WatchGuard Firebox an eight out of ten.

We use Watchguard as a firewall and a VPN.

WatchGuard has improved our security.

The most valuable features are the VPN and web blocker security.

An area for improvement is that when we use a web administration link, there is no security.

I've been using WatchGuard for the past five years.

Watchguard is stable.

This solution is scalable.

The technical support is very fast - when we raise an incident, we get a solution in no time.

I previously used FortiGate.

The installation was straightforward and took between one and two hours. I would rate our experience with the initial setup as four out of five.

I installed this solution by myself.

We're currently renewing our license on a three-year basis. The licensing costs are comparatively lower than other providers, and I would rate the pricing as five out of five.

I would give this solution a rating of eight out of ten.

We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.

The way it saves me time is that there is no maintenance. Once we set it up, there's nothing else for us to do on a regular basis. It might be saving me about an hour a month.

• It has a good signal.
• We haven't had any security issues.
• The usability has been good. We haven't had any problems with it.
• The performance has been good. We haven't had any issues with the performance.

We have been using WatchGuard Firebox for about two years.

We haven't had any issues with it. We set it up and it's been running since we set it up.

We don't have any plans to increase usage. It just services our one office, with eight users.

We have not had to use their technical support.

We did not have a wireless solution before Firebox. The main reason we went with it was the security protocols. They were more robust on this device.

The setup was easy enough. It was more or less plug-and-play. There weren't a lot of settings that we had to run through. The setup wasn't that complicated. It took about two hours and there was just one person involved.

The addition of the WiFi saves us from usage of our data plan. We have had some cost savings there.

The pricing was in line with everyone else; maybe slightly higher. That's why it's not a 10 out of 10.

WatchGuard Firebox is our daily firewall. It gets used on a regular basis.

It is deployed locally. We are using its latest version.

Their support is excellent, and the stability is very good.

Some of the configuration options are somewhat confusing.

It has been very stable.

Their support is excellent.

It is very stable and fairly easy to use.

I would rate it an eight out of 10.