WatchGuard Firebox Reviews

It's mainly an internet gateway that is used for internet gateway protection and remote access.

There is room for improvement in the threat protection, data packet inspection, and performance of the solution. Generally, it's just a lower-end product. It does the job but doesn't do it very well.

Compared to Palo Alto, for example, some of the main differences are zero-day protection, performance, deep packet inspection, and App-ID. I'm not really a fan of WatchGuard. We only use it with one client and we're trying to get them to get rid of it. I prefer to use Palo Alto instead. Industry analysts have voted Palo Alto the number one firewall for the last eight consecutive years, so if you want good protection, it's a no-brainer.

I have been working with this solution for 18 months.

The solution is reasonably stable. 

I do not think the product is scalable.

The set up was quite straightforward and we handled it in-house. It took a few hours to deploy the product. One a scale of one to five, one being very hard and five being very easy, I would rate the set up as a five.

It is an entry-level product, so the price is cheap.

The program requires maintenance, including updates, patching, and subscriptions. 

My advice to someone considering this project would be to look into Palo Alto instead. 

I would rate this solution as a one out of ten.

The most valuable features of the WatchGuard Firebox are all the security and updated features. You are able to configure the solution from the cloud platform and the application and web interface are very nice.

Since I have been using this solution I have not been hacked or had any problems.

They are working on cloud-based options. However, they do not have the options fully functional in their solution at this time.

I have been using WatchGuard Firebox for approximately five years.

WatchGuard Firebox is stable.

The scalability of the WatchGuard Firebox is good.

The technical support is good from WatchGuard Firebox.

The initial setup was easy, and the time it took was a couple of hours.

The price of the WatchGuard Firebox is reasonable.

I rate WatchGuard Firebox an eight out of ten.

WatchGuard Firebox is our daily firewall. It gets used on a regular basis.

It is deployed locally. We are using its latest version.

Their support is excellent, and the stability is very good.

Some of the configuration options are somewhat confusing.

It has been very stable.

Their support is excellent.

It is very stable and fairly easy to use.

I would rate it an eight out of 10.

We use WatchGuard Firebox for network security in our offices.

The main features of the solution are the control of the site-to-site network access and the overall features.

The solution can improve by adding a feature to tag a MAC address of a computer system in the policy and more IP configuration settings.

I have been using this solution for approximately ten years.

We did not need to use technical support.

The implementation of the solution was done by our IT management team.

I rate WatchGuard Firebox an eight out of ten. 

We are using it for firewalling and providing wireless network connectivity for access points. It is a standard product for our infrastructure. 

We can implement it very easily. There are some standards that we can explain to our colleagues. It is easy to maintain the same type of installation at various customer locations. It is easy to pass on the information to our team about how to implement it in the same way.

The ease of use is most valuable. You can quickly train someone who hasn't seen a firewall in life. You can get people up to speed, and in a few months, they are able to manage this product very easily. It is a very user-friendly, scalable, and stable product. Its price is also spot-on.

Its documentation could be improved. Sometimes, you need to search a bit longer to find what you are looking for.

I have been using this solution since 2014.

It is a very stable product. Usually, we have several years of uptime on WatchGuard Fireboxes. They can run for very long without any issues.

It is very scalable. We have several customers with several sites, and we can easily extend the network by using Fireboxes at several sites with site-to-site tunnels. If you use the WatchGuard system management software, you can even drag two Fireboxes together, and they automatically make their own tunnel. You don't even have to perform any additional tasks. It is very user-friendly in terms of scalability.

We get good support. It can take a bit longer only in the case of a specific problem that even they are not aware of, but that's the case with many of their competitors. In general, their support is very good.

It is fairly easy to deploy. You can also deploy it remotely. It provides a very easy and out-of-the-box experience.

It has a very good price. It is not the most expensive one, and it is also not the cheapest one. It is just spot-on in terms of price.

We evaluated Fortinet and Cisco. We chose WatchGuard because we wanted our engineers to be able to learn and work with the product in a very short amount of time.

When comparing Fortinet and WatchGuard, in the past, Fortinet was before WatchGuard in providing the features for directly resolving DNS names and hostnames and making additions to the rules. A few months later, WatchGuard also implemented these features. Nowadays, it goes both ways.

I would advise others to definitely take the WatchGuard Essential Security training course, which is a four-day or three-day course. It really gives a broad overview of the product. You get a good, basic, and overall feeling of the product. You can take it in groups. We normally go with four to five engineers of our company. Most of the time, after that course, you can implement the basic product and even scale it out to many more locations without requiring additional training.

I would rate WatchGuard Firebox a nine out of ten. I am pretty satisfied with this solution.

In regards to price and technology, it's a great solution.

I like that this product has very few issues.

The only downside is that it is missing an API, that you can use to easily collect information from it. Also, everything is proprietary with the WatchGuard software and that is a bit of an issue.

The API connection would be a very big improvement to get information from the system or to actually configure it with its own dashboard, for example.

Providing additional features would give it a more up-to-date management interface. They have only just entered the cloud since last year which puts them behind compared to other competitors, such as Fortinet, who has the advantage over that, but they have a disadvantage where they have several zero-day attacks on their devices.

I have been using WatchGuard for six or seven years.

Stability is the most valuable feature of this solution.

It's a very scalable solution, but we are not using it in a very large environment.

We use this solution because they have a very good support team. They are very knowledgeable about ways of implementing this solution in our industry.

Technical support is good.

The initial setup was straightforward.

It's fair pricing, but it could always be reduced.

I would suggest comparing the features of the competitors based on data consumption because that's where Firebox is winning.

Overall, we are quite happy with the Firebox solution and we have not seen any issues so far. This is why we are using it.

I would rate this solution an eight out of ten.

The solution is lacking a professional website, they should be updated more often.

I have used the solution for five years. 

We found no bugs with the operation of the solution. 

There are no problems with the technical support. If a problem occurs it gets resolved immediately with our technical support partners.

The initial setup is simple and understandable.

I find the solution to be very affordable.

My advice for people that wants to implement the solution is that it is very good, you get value for money, and you will be well protected. Additionally, you should make sure the implementation is done correctly and the configuration is well defined.

I rate WatchGuard Firebox a nine out of ten. 

We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.

The way it saves me time is that there is no maintenance. Once we set it up, there's nothing else for us to do on a regular basis. It might be saving me about an hour a month.

• It has a good signal.
• We haven't had any security issues.
• The usability has been good. We haven't had any problems with it.
• The performance has been good. We haven't had any issues with the performance.

We have been using WatchGuard Firebox for about two years.

We haven't had any issues with it. We set it up and it's been running since we set it up.

We don't have any plans to increase usage. It just services our one office, with eight users.

We have not had to use their technical support.

We did not have a wireless solution before Firebox. The main reason we went with it was the security protocols. They were more robust on this device.

The setup was easy enough. It was more or less plug-and-play. There weren't a lot of settings that we had to run through. The setup wasn't that complicated. It took about two hours and there was just one person involved.

The addition of the WiFi saves us from usage of our data plan. We have had some cost savings there.

The pricing was in line with everyone else; maybe slightly higher. That's why it's not a 10 out of 10.