Veeam Backup & Replication Reviews

We are integrators and resellers so we install this product in our clients' environment. I'm a data center architect. 

A valuable feature is the compression when storing data. The product has a lot of functionalities even though they're not always used in my customers' environments. 

I think that the web interface could be more visual. Also, when I was initially evaluating the solution, I had trouble finding detailed information about it and I think that could be improved too. 

I've been using this solution for two years. 

The solution is stable. 

As integrators, we use our own support. The documentation is user friendly and that's enough for us.  

The initial setup is straightforward. 

The licensing is on an annual basis and I think it's a good price. 

I'm not doing anything with the the solution right now. I'm just using them for database purposes. We store databases there and applications.

The solution saves our organization some money as we don't need to store to a physical machine.

The solution gives me everything which is no physical machine gives, however, it is much easier to relocate to do anything with it. 

The solution offers the normal benefits of a virtual machine versus a physical, actual machine. It doesn't take up space, for example.

Sometimes, when we shut it down, it doesn't properly shut down for us.

If we need to back it up, would be even better if we could do a backup when the files are open and the applications are working. If the solution itself had that capability to backup everything consistently, across all the files, across the system just as we are using the product, then it would have huge benefits, even more than it has today. It would mean that I would not need to purchase any other party third-party products to ensure that my application or my database will work after I back it up and start it up. 

It would be ideal if they could capture everything and then timestamp and back up everything up to that timestamp. Then I would not need other products and I could just use this, which would be better.

I'm currently using the solution. I've been using it over the past 12 months at least.

The stability seems to be pretty good. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It seems to be reliable.

I'm not sure if we have plans to increase usage. I don't make that decision in the organization.

I have a systems admin who maybe has reached out to technical support in the past. I have not, personally. I find my systems admin quite knowledgeable. When I asked him something, he knows what to do right away. I'm not sure how many cases he's faced, where he did not know the answer and then had to go somewhere to get it.

Therefore, I can't really speak to any knowledge of technical support. I don't know how they are, to be honest.

I don't really handle the installation process. I can't speak to how difficult or easy the implementation process is.

Overall, I would rate the solution at a nine out of ten.

We are using it for taking backup from virtual machines, quick migration from one host to another, and instant file restore from the exchange or file server. The most important use is to do the daily backup and have business continuity at the highest level.

The integration with some storage systems like HP or Nutanix and great support are the most valuable features. You get productivity support. You get a response within one hour, even in the evening or night. The functionality of the whole software is good. 

The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. 

It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals.

I have been using this solution for six years. 

It is stable, and that's the reason for using this software for about six years.

It is scalable. We have only two users, and they are administrators.

Their technical support is great. You get a response within one hour, even in the evening or night.

I have used Acronis.

The installation was straightforward. It was not so difficult. It was done in hours, but it depends on the depth of your installation, number of machines, and what you consider as the installation.

I did it myself because I am a consultant as well as an integrator.

Its software solution has a fee.

I would recommend this solution. I have a good experience with this. I plan to keep using this product, but I am making comparisons with another solution, which provides better and higher performance when you have some synchronizing job for business continuity.

I would rate Veeam Backup & Replication a nine out of ten.

I handle managed backup services for one of my clients. I implement and manage these solutions.

The company has its own Veeam backup infrastructure to offer this service. It manages billing, etc.

The flexibility is the most valuable feature. It is an all-in-one solution for all kinds of infrastructure (physical, cloud, VM).

Provide more integration for cloud providers such as Google Cloud, Azure and AWS.

It is stable. The solution has great potential in the backup and replication domain.

It is highly scalable, and I consider it to be the most important feature. It works on any kind of infrastructure including physical, Hyper-V, VMware, and cloud-based.

The technical support is quite responsive, and very good. Tickets are within their SLA, and the response time is based on the priority of the ticket that you raise.

I have worked with all of the major products. These include Azure Backup, Microsoft Data Protection Manager (DPM), Commvault, Veritas Backup Exec, and others. The product you choose depends on the type of infrastructure and the type of backups you need to have. This one can be used for all kinds of infrastructure.

The setup is straightforward with a very aesthetic graphical user interface. It can take anywhere from one day to a month to fully deploy, depending on the requirements.

I handled the installation and implementation of this product myself.

The pricing and licensing is quite competitive with other products. I would not says that it is much higher, neither is it low.

I am certified with the Veeam Sales Professional (VMSP) accreditation. This qualifies people to demonstrate and sell the product.

I would rate this solution seven out of ten.

Being agentless minimized the install process for new servers. If you are using folder on your backup configuration, all the new servers has been backuped without any intervention on the backup server.

It provides more efficiency to restore lost files that were deleted by users. It provides a restoring process for a complete server and replications on another site for the DRP servers.

Client/agent for non-virtualized servers: This can be improved by integrating them in the same way as the virtual servers and integrating them into the same backup jobs. Actually, the Veeam team recommends making separate jobs for these servers. The options of the job are not the same if it’s a VM or a physical server.

The best solution is to have the same functionality for a virtual or a physical server.

I have already discussed this point with a member of the Veeam development and he replied to me that it will be improved in Version10. We are waiting ;-)

More than 5 years

Nothing, the only problem encounter during installation is a Windows firewall problem but not linked directly to Veeam.

We have not had stability issues.

We have not had scalability issues.

Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h max.

I would give technical support a rating of 10/10 for fast replies and solutions.

We were using Symantec Backup Exec. We switched for the simplicity of management with Veeam.

The initial setup was straightforward, but now our infrastructure is more complex. We started with five servers and now we have more than 150 servers protected by the Veeam solution.

The pricing and licensing are reasonable.

We looked at Acronis, NetBackup, and Backup Exec.

No special advice, other than just follow the wizard and you can start faster than another solution.

Our virtual datacenter is protected with different types of backups, but critical ones are "always protected". We can restore a VM backup in just minutes, even from a snapshot.

RTO time and speed

The product allows us to use data more efficiently, reducing the cost of storage and backup time. It is vital to have data available in the shortest possible time.

Instant file level recovery

Instant File-Level Restore or IFLR can be used to recover individual VM guest OS files and folders from VM backups. The product doesn't require you to restore a full backup and later search for a specific file. Instead, we can restore files and folders from a regular image-level backup at the necessary point-in-time. IFLR also works with any VM guest OS file system, expanding our possibilities in mixed environments.

WAN Acceleration

If you want to do remote backup or replication jobs, WAN acceleration technology is ideal. It works without problems and with limited bandwidths. When using the accelerators, the CBT allows us to work very efficiently. Before, we needed to make these copies in remote repositories, which took hours. The connections also failed very often. This type of situation is what optimizes WAN Acceleration.

Integrated vendors

With regard to the integration of Veeam with storage manufacturers, it must be said that the list always continues to grow. This growth is very good for all who use these brands. However, there should be more manufacturers integrating their technologies, as that would allow more customers to make use of this excellent feature.

The updates of this product are very fast and they always improve the solution.

I have not encountered any issues with stability.

I have not encountered any issues with scalability.

I would rate the level of technical support 10/10. It is very fast and reliable.

I previously used Symantec Backup Exec. It was slow, incomplete, complex, used agents, and the technical support was useless, slow and ineffective. We would pray that we would not have a problem.

The setup is very easy and totally intuitive.

The price is a bit high. Licensing type is VMware friendly, so it is easy.

We did not evaluate other options.

If you have virtualized or physical (lastest update of Veeam), you can trust in this solution. Our recovery time was reduced from many hours to a few minutes. Integration with VMware is transparent, easy to use, and intuitive. Backup storage is very efficient and using CBT saves a lot of disk space. Using tapes was greatly improved in the latest version, as well as integration with other sellers' storage products.

No time has to be spent on debugging backups. We know everything works just fine and we can focus on our business.

• Backup from storage snapshots. We are using 3PAR full flash arrays. This allows us to have nearly no impact on our production workloads.
• Backup Copy Job integrated to HPE Catalyst to copy our backups to our third Datacenter with the best timeframe
• Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site.
• SureReplica jobs which allow us to fully test our DRP with really minimum effort and in a timely manner.
• Item-level recovery for Active Directory

We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks.

There were minor stability issues that were quickly solved by the support team.

We had no scalability issues.

We started with Veeam since the beginning. We are a startup.

It is very straightforward and easy setup. Kind of Next, Next, Next, and finish. You need some time to plan the architecture (sizing and role placement) and then it is easy to deploy.

We did not evaluate other options. We knew what we wanted.

The Availability Suite is a good choice because of Veeam ONE, which gives you visibility on the whole infrastructure stack as well as reporting about how backups are doing.

Just try it with the free trial license key to form your own opinion. Each business has specific needs, so you need to evaluate the product by yourself. Since the setup is very easy for a PoC, you should definitively give it a try. It out performs our expectations.

The file-level recovery option has filled a gap in our system.

• Remote management console
• Physical server backups

I've used it for about three or so years.

No issues encountered.

The product has been 100% stable, but there are a few issues with backup jobs.

No issues yet.

I've not had to contact customer service.

They have very efficient, problem-solving chaps.

I was using Symantec, but it's not as flexible as Veeam if you talk about immediate recovery of file or a whole VM.

It's as simple as installing MS Office.

I was previously working as a project engineer with my company, implementing Veeam at many clients. I am now working as a Resident Engineer and IT Consultant outsourced from my original employer (implementation vendor). Both ways I have had good experiences with Veeam.

Don’t waste your money on Symantec or other tools. Buy a license once for Veeam as it's a lifetime one and the support license can be renewed, as required, on a yearly basis.

We also looked at Symantec Backup Exec.

Just keep in mind its functionality because, as of now, it is limited to VMs. It's taking backup of physical machines as well, but only on a clone level.