UiPath Platform Reviews

I've used the solution within the healthcare system in the past. At this time, I use it for mortgages. 

I use the solution to automate any digital processes that have specific rules and steps to follow and can potentially save the company a lot of time and money.

The Studio is extremely user-friendly.  All of their products are user-friendly. I use the Orchestrator a lot as it's so simple. 

My assessment of the ease of building automation using the product is positive. The UI of the application itself is very easy to use and navigate. It's very easy to debug. The fact that they're constantly listening to the feedback from the customers and the developers in the developer community is great. They're constantly pushing updates to fix things or add new features based on that feedback. They are really a company that listens to their users.

I have done automations for good causes. It was for responsibly disposing of medications. I didn't stick around to see the positive impact. I implemented it and then left. This was for a Fortune Top-Four company. There were a lot of people who ultimately received the notifications that came out thanks to this robot that let them know how to dispose of medications and the requirements. It also went as far as to locate the two nearest facilities based on their physical address within the closest driving distance. Hopefully, it caused a lot of people to be able to easily know where they could take those medications to dispose of them.

The solution enables us to implement end-to-end automation. It's extremely important. If you're going to automate something, you need to go all in. It's not necessarily black and white. There are exceptions to that rule. However, if it can be automated and it makes sense to automate it, then it should be automated. There shouldn't be human intervention if it's not absolutely necessary. Otherwise, it defeats the purpose of automating.

The user community is great. I see several people who are very trustworthy in their responses. It's very, very active. Everybody's helping each other out as far as giving them solutions to their issues, so it's something that I turned to quite a bit. 

We've seen large time and money savings. As you start doing more and more processes, other people talk to other people, and then you get other people coming to you saying they have processes that should be automated. It's simply a matter of knocking down those walls and getting people to understand that we have this tool at our fingertips. And once they understand that then the opportunities are limitless.

I've seen some minimization in the on-premises footprint thanks to UiPath. In some companies that I've worked at, yes. In others, no. Where I'm at right now, they're still on-prem there, however, they are planning to go to the cloud next year.

Whether it is essential or not for customers to go to the cloud to reduce this on-premise footprint depends on the customer. Some customers, especially in the healthcare space, are afraid of the cloud for security reasons even though there is a lot of documentation to prove otherwise that it is very secure. The healthcare industry is always behind when it comes to that stuff. It takes a lot of building up of trust. The same is true with the government. However, there are others that embrace leading-edge technologies, and those are the ones that are using the cloud.

I've used the Academy courses. I was able to get my advanced RPA developer certification. It allows me to stay current on all of the updates that are being done across all of the products. It's very easy to filter and find the course that you want to watch depending on the product or your level of expertise. The actual format of the courses is very well done. The person who speaks is very clearly spoken, and easily understood. They do a combination of reading, videos, and hands-on in all the courses. It is a little bit for every type of learning style, and I've gotten a lot out of it.

I do not use the solution's AI functionality in our automation program much. I have used document understanding, which is one of their AI products. It opens up a whole new world of possibilities. There's already so much that can be done very easily and there is nothing that's too difficult to implement. Once you do understand how to build processes that use AI, it opens up many other possibilities that could get even bigger in terms of the value that it brings to a company. I gained a lot of knowledge and new skills from going through the process of building out a document understanding process and understanding how to learn all those new tools. It also integrates with the action center and a couple of the other UI top products as well. It's a really good learning experience. 

It has enabled me to automate more processes. It can contribute to the end-to-end automation that we implement. It just depends on where the company is at and their automation journey if they have processes that would be very high returns in terms of value and require more AI integration.

The product can help speed up digital transformation and reduce the cost of the digital transformation. Having these tools in your toolbox allows you to do a lot more so long as you have the digital input.

We no longer require any expense, complex application upgrades, or IT application support. It's very easy, especially with the cloud. I did have some difficulties recently at a company that goes through a proxy on their VMs, which made it a little bit more difficult to install the machines and get them working. However, overall, when you have to install what is needed to build and run the automation and you're on the cloud version, it's simply an executable that you download. You click through a couple of screens that are very self-explanatory and well-explained. And that's it. There's nothing special to do as everything else is hosted in the cloud. As long as you have the wherewithal to set up a VM with the basic requirements that are needed, it's extremely easy.

I've seen a reduction in human errors while using UiPath. A robot is programmed to do what you tell it to do. It's not going to make the same type of mistakes that a human would make. It would make mistakes only due to the way that you program it. Therefore, it absolutely should and does reduce the errors that you would see otherwise from a human.

The solution has freed up employee time. The most recent report that I got from some automation that has been done in the past shows that, over the past five or six months of automation, that I have built there have been two full-time employees at 60 hours a week who were let go, and then there were at least two other people that were are now spending at least half their time doing manual inputs. Now, they are doing other things. There's a direct impact that I've seen just from recent automation.

The money saved from manual labor is a clear cost savings. Other times, it's more about cost avoidance. Sometimes there is some additional value that it brings that's almost unable to be calculated - such as customer satisfaction, customer retention, or customer acquisition. Those things are a little bit harder to calculate. For the most part, it offers a clear time equals-money type of cost-benefit.

Unfortunately, I used to be a lover of their Slack channel and people don't seem so responsive there anymore. Unfortunately, I've gotten away from using their Slack channel. That would have been a really good way for me to get some help from the community, yet I don't find it helpful anymore.

They're working on integrating their version of a chat. They're starting with Studio Xpress or StudioWeb. I don't use StudioWeb and I don't use StudioX, however, I would love to have that type of feature in Studio. I could use it across the board, not just in Studio, but in Assist. 

Their error messaging could use some improvement. More times than not an error that you receive is accurate or not clear.

In terms of missing features, I can't think of any. They are always ten steps ahead.

I've used the solution since 2018.

The solution is stable and reliable. 

The solution is 100% scalable. 

It's very easy to open an issue with support. I've learned over the years that you don't need to necessarily say that you have a high-priority issue in order to get a quick response. They are very responsive. They are very clear in the steps they need you to take to give you what they need in order to fix your problem. If they're unable to fix it by requesting that information. They get on a call with you to troubleshoot. They follow up with you after. They give you a survey to make sure they did well. Every part of their support process is great. I have no complaints at all.

Positive

I have only scratched the surface of RPA. With Blue Prism and Automation Anywhere, I've only worked with them enough to see where they are in comparison to UiPath. I also fully trust the reports that Gartner puts out, and UiPath has been on top for so long now and always is and always keeps that spot. I don't want to waste my time on anything else. I want to stay in this lane with a product and a company that I know and love - one that has done an amazing job - and be an expert in that rather than go around and only know a little bit about a lot of things.

It's very easy to implement the solution and I've done it multiple times. I'm not somebody who typically installs software. I'm not a hardware person. I'm not even good with other types of software necessarily, and yet I find the installation process to be very simple.

I didn't need a lot of staff to handle the deployment process. There are companies that I've been at that have to follow certain protocols for auditing purposes and have to have somebody that's designated DevOps in order to do the deployment. In which case, it requires a little bit more hand-holding or documentation to explain how to do that to somebody who's not in the position like I am who knows how to do it, and you have to explain it to them. I don't think that it's needed or necessary, and it actually hinders the process, especially when we deploy something to production. It doesn't work quite the same in production as it just did in development, and you need to make changes, and it really hinders that process when you have another set of hands to go through.

Maintenance has the potential to be a little bit difficult. That said, I've done big upgrades twice now. For the most part, things have been backward compatible. I haven't had an issue. I didn't need to go back and fix any previous processes that were deployed. I just started using the newer versions of things on new processes going forward and the old ones still ran with no issue whatsoever, it very clearly states things that have been deprecated or things that will be deprecated by a certain date. 

With the cloud version, there is not much maintenance required. However, they did just do an upgrade on the cloud. I was not aware that it was coming, and it would have been nice to at least see something on the site to catch your eye, some type of scrolling banner or flashing to tell you, "Hey, this is updated. Click this link to see what the updates are." In the cloud, if you're not using the automation suite, it will just update without you knowing about it, which I'm not a fan of. I understand that's how that works. If you don't have an automation suite, however, I would like to know. Don't make me go search for it. I'm on Orchestrator every day. I'd prefer if they put something there, or put something in Studio so that I know it's coming since the changes did affect us. They had some role and permission changes that affected my developers, and they weren't able to publish anymore, and I had to figure that out. Ultimately, you do have to make sure that you're staying up to date with your studio and assistant.

The pricing is very fair. They have adjusted their pricing model so that several variables and volume base could be one of them. I'm not too sure. A lot of times I'm cut out from those conversations. The company itself has to sign off on contracts or make the decision on that. That said, it's my understanding the pricing is very fair for what they give you. You see your benefit and the return from it quickly.

I'm a developer and an architect. 

The ease of usability and implementation for UiPath as well as the wide array of products that they have to support their automation journey make it a great product. The amazing support they have is great. The community that they have is bigger than all the other options, so you're going to find more resources when it comes to needing help with any type of issue. I'd advise those considering the product to look at the ratings and pertinent reports to get an overview of who's the best.

I'd rate the solution ten out of ten.

We have many use cases, but the primary ones are on the finance side for intelligent automation. We use it for system updates and system manipulations.

UiPath has improved our organization in terms of 

• quality
• accuracy
• reduction in headcount
• working around the clock
• consistency.

It is the primary key to our digital transformation. And we have been able to do so without expensive or complex application upgrades or IT application support.

Our accuracy and compliance have improved manyfold. And in terms of employee time, our benchmark is to save three employees per bot, but we have achieved something around 2.1 employees per bot.

We are a consortium with multi-discipline businesses, and we are able to use UiPath automation across all our sectors, but it has mainly helped us with shared services.

UiPath enables us to implement end-to-end automation, and that is something that is important to us.

Of course, we have used the UiPath Academy courses, and that has been very handy and very useful. That is what we have used to significantly build up our capabilities. They are our entire training platform. We brought people who are not IT-savvy, complete laymen who were not in IT at all, into our platform of technology. To do that conversion, the Academy had to be very strong. It was not only the UiPath Academy that helped with their training, it was Microsoft PowerApps as well. The two of them together created this magic.

One functionality we would like to see is OCR.

I have been using UiPath for the last three years.

It's very stable.

It is scalable.

We have not had technical support from UiPath.

It's a very straightforward deployment, but any time we update the deployment, it becomes a bit complex.

We have a few VMs on-premises that we use for Orchestrator and the machines to run the bots, but the queue to run the bots is in the cloud. Most of our applications are on the cloud.

Implementing the first set of activities took us about nine weeks. We engaged a consulting party to identify the platform we should use. While we were doing that, we did opportunity assessments across the organization, to identify the processes that would be most valuable to automate.

UiPath is slightly more expensive than Automation Anywhere, from what I understand. But the pricing comparison is a mix between the two because UiPath attended bots are quite cheap compared to Automation Anywhere. If you bring in UiPath's unattended bots, that's expensive.

We have used Automation Anywhere, Blue Prism, and now UiPath. We had to decide among the three, but ultimately, there was no choice for us because Automation Anywhere and Blue Prism did not respond to some of our systems. This was especially true when doing screen grabs, specifically on the AS400. So it was a no-brainer for us.

I don't see a major problem with UiPath's ease of use, but I'm not a developer, I'm a decision-maker. But honestly, the development life cycle using Automation Anywhere is shorter. With UiPath, the development life cycle is slightly longer, but it is not a major issue.

The most important thing is to follow the best practices from UiPath in building the bot processes. What happens is, when application upgrades happen, if you haven't done it in the right way, your applications will fall apart. You have to make sure that the screen-grabbing methodology and referencing are done according to the best practices of UiPath.

I work for a telecommunications company, which involves various processes in different areas. For all the company's needs, I primarily utilize UiPath. We have employed it to automate tasks such as packet installation, software attribute utilization, and coupon allocation. These are time-consuming tasks that involve a significant amount of data, making it impractical for a single person to handle. Therefore, we assign these tasks to a bot to expedite the process.

Building automation using UiPath is straightforward. As a developer, I have colleagues who want to learn simple automation quickly, and UiPath is one of the best solutions for this, thanks to its tutorials and the UiPath Academy courses.

Our organization is beginning the implementation of end-to-end automation using UiPath. The implementation is easy and enables users to interact with the testing, thus saving a significant amount of time.

The UiPath User Community is one of the best aspects of the solution. The community is extensive, and everyone is willing to assist by providing information and guiding us in the correct direction.

We quickly realized the benefits of UiPath once we implemented it, including cost savings. We began automating areas where we encountered difficulties, and within the initial three months of automation, we started witnessing the advantages. After completing the necessary courses, we were able to automate quickly.

UiPath has helped our organization minimize its on-premises footprint, which is important for the implementation of the RPA in our day-to-day activities.

I have taken several UiPath Academy courses, and they are easy to follow.

UiPath has accelerated our digital transformation, leading to reduced costs and time. Our customer IT team has provided invaluable assistance throughout the process.

UiPath has eliminated human errors when dealing with large amounts of data. One of the first automation we needed to have done was one that, if not processed at that time, would risk losing money, time, or even a partner. So what we did was automate the task that consumed most of our time. By the end of the day, we were able to complete the task and ensure all the client information was corrected.

UiPath has freed up our employees' time, allowing them to focus on more important tasks. 

The RE framework is a valuable feature because it offers the possibility of working with a large amount of data without the need to transmit all the information. 

AI can become more intelligent to facilitate the ease of automation.

I would like UiPath to support the Python language. It is easy to develop in Python, and there are thousands of libraries available that I can use within its environment. Such support would greatly expand my capabilities for performing my RPA activities.

I have been using UiPath for one year.

I encountered some stability issues initially when I had limited knowledge. However, I now find it to be quite stable. UiPath stands out as one of the best options in our market when it comes to stability, thanks to its frequent updates and bug fixes.

UiPath truly emphasizes the capability to scale.

The technical support is good and has responded to all of our questions.

Positive

The deployment was handled by two people from our IT group.

UiPath offers a significant return on investment due to the rapid realization of its benefits.

UiPath is reasonably priced for being a leader in the market.

I have evaluated Laiye UiBot, Hover Corporation, and OpenRPA.

I prefer OpenRPA because one of its advantages is being open source. That's great. Additionally, it offers great features, such as quick comparison capabilities with Velocity. This impressed me. Another notable aspect is the ability to code in various languages and run them independently. This allows me to seamlessly integrate with my workflow and agents. I can execute the code in my environment and directly communicate with the robot, which is a fantastic feature.

Compared to UiPath, OpenRPA is slightly faster, open-source, and allows for the incorporation of work codes, but UiPath offers greater functionality. 

I give UiPath a nine out of ten. The design and appearance of UiPath are excellent, and its functionalities are perfect. The impressive aspect is how people create packages and new automation using the solution. I have nothing negative to say.

UiPath is currently deployed in one location within our organization.

We have a dedicated maintenance team of two individuals who are knowledgeable and have not encountered any difficulties.

I suggest utilizing the Community forum to acquire knowledge about UiPath because it contains a wealth of information beyond what is found in the documentation itself, and the support provided there is exceptional.

We utilize UiPath for the automation process within our organization.

Building automation using UiPath is easy. I rate the ease of writing workflows a nine out of ten.

UiPath enables us to implement end-to-end automation, which is important because it aligns with the current demand. There are workflows that users prefer not to interrupt or intervene with, hence the absence of intervention workflows. There are two types of automation: one with human intervention and another without. We prefer a workflow that eliminates the need for any human intervention right from the beginning.

I am a member of UiPath's user community, where individuals write workflows and create various applications. UiPath is putting more effort into promoting the community when compared to Automation Anywhere. However, apart from joining the forums they provide, I have not taken advantage of the additional benefits they offer yet.

We recognized the advantages of UiPath within the initial quarter of usage.

We utilize AI functionality in our automation programming to the fullest extent possible.

UiPath's AI functionality has enabled us to automate more processes overall.

UiPath has enabled us to reduce the workforce for the specific tasks we handle by 75 percent.

It helps to speed up digital transformation.

Human error has been reduced.

It has tripled the amount of time freed up for our employees.

UiPath has reduced costs by a factor of three.

The ability to deploy UiPath from a mobile device is the most valuable feature.

Although AI functionality has improved in its ability to automate more complex or involved processes in the past five years, there is still ample room for further improvement.

The APIs are predominantly on-premises-focused, and there should be greater availability of cloud-based APIs.

There are workflows in which we use AI to take screenshots to assist us in making decisions, and these workflows need improvement.

I have been using UiPath for five and a half years.

The stability of UiPath is better than Automation Anywhere.

UiPath is scalable.

We also use Automation Anywhere and Blue Prism, but UiPath allows us to deploy from mobile devices, and is also easier to create automation.

The initial setup is complex, but UiPath provides all the required tools, so with some patience, it is manageable. The deployment took one hour. We created workflows to set up the machines with all the necessary software and UiPath. Next, we deployed the workload monitor and tested various use cases on some data for one or two days. After that, we left it to their employees to provide us feedback after a week.

Two DevOps people were used in the deployment.

The implementation was completed in-house.

UiPath has delivered four times the return on investment by implementing complete end-to-end automation.

The price is high. UiPath is more expensive than Automation Anywhere. The solution is not affordable for small businesses.

I give UiPath an eight out of ten.

Some of our team members have utilized UiPath's Academy courses, and although we train using unofficial courses, the Academy courses are beneficial.

5,200 end users use it in our company. 

Five DevOps professionals are required for UiPath maintenance.

My advice would be to take a look at the new features, particularly those related to AI. Many people discuss the old features that don't have much impact, but it's the new features that truly matter.

I have learned that not everything can be automated, especially in complex scenarios where we must exercise extra caution in our environment.

I utilize UiPath to automate the majority of tasks that we previously had to implement manually.

Building automation with UiPath is a simple task that does not require any coding knowledge, making it accessible even for beginners.

UiPath has helped our organization accelerate performance and increase production across our entire enterprise. We are now able to service our clients within the shortest time possible.

UiPath enables us to implement end-to-end automation. The processes we engage with UiPath help us monitor the entire implementation process and show us where there are downtimes and challenges within the workflow.

We have benefited from being part of UiPath's user community. We are able to connect with the customer support team and receive prompt answers to our questions through video calls.

UiPath has enabled us to transition from manual work processes to automation, thereby reducing the cost of human labor and effectively minimizing our on-premises footprint.

Our team utilized UiPath Academy courses to integrate UiPath with our applications, aiming to achieve optimal performance and expedite our vendor network infrastructure. This integration ensures comprehensive monitoring and security throughout the entire workflow process.

We utilize the AI functionality within our automation program to ensure the acceleration of program implementations.

AI has simplified the majority of complex processes and has reduced the cost and time required to implement most tasks by 40 percent.

UiPath has expedited our digital transformation by assuming control of all manual logs. We have automated all processes related to information processing and task implementation.

UiPath has reduced human errors by 80 percent.

The automation and speed of the platform are the most valuable features of UiPath.

The cost of full deployment is high and there is room for improvement.

I have been using UiPath for three months.

UiPath is a stable solution.

UiPath is scalable.

The technical support team is cooperative in assisting us with challenges related to our operations and security configurations. It is easy to obtain support for critical issues.

Positive

We had previously utilized IBM Robotic Process Automation; however, the organization's management faced challenges with IBM's lack of cooperation. Consequently, we sought a more advanced and reliable solution.

The initial setup was simple. The deployment lasted for two days and necessitated the presence of three individuals.

We have observed approximately a 30 percent return on investment by utilizing UiPath.

UiPath is priced to accommodate large enterprises, but it is expensive for small and medium-sized enterprises.

I would rate UiPath eight out of ten. UiPath exhibits scalability and flexibility in terms of integrations.

UiPath is utilized by four people in our department.

Maintenance is required for upgrades.

I recommend UiPath to any enterprise that is seeking suitable tools for robotic process automation.

We use UiPath to understand and refine supply chain business processes. Our company is a solution integrator developing solutions for clients. We help companies undergo a digital transformation and digitize existing processes and systems.

You can monitor and automate existing processes, but it's challenging if there's a skill involved. You need to optimize the process and ensure the system is fully integrated. You're pushing the data into UiPath and optimizing the process. You want to integrate it with another system that isn't part of your environment or improve your process. In that case, sometimes you don't have the data in place. That is what you call process mining or process automation.

If you want to understand the processes you have in place, UiPath can help you understand the gap between the design and execution. For example, you can see if the data is pointed in the right direction and identify where your process has problems. You can also integrate some monitoring capabilities to detect some patterns. 

Another important thing for our organization is migration. If you want to change something or relocate a process, you can measure and transfer those things. If the method you want to migrate isn't in place, you need to create something from scratch that currently lacks support. UiPath is suitable for detecting and monitoring existing processes but is not good at identifying new flows, cases, and procedures. That's one area where it needs to improve.

UiPath helped minimize our on-premise footprint. We use AI for some aspects, such as detection and segmentation. Some companies implemented ChatGPT-type functionality, but we haven't tried that. 

UiPath substantially reduced human error. It speeds up the business. You can communicate with the customer and show them what's happening. That's the advantage. It frees up employee time because it's an automated process, and you can replace a lot of labor with the tools and the general report. It depends on the data and the efficiency of the data integration, but you can save 20 to 60 percent of labor time.

I like how you can download the log and perform static analysis. You can also do dynamic monitoring to look into the system integration. The ease of building automation depends on the vendor you are integrating. You bring data in and push it out through the API. It's relatively easy either way. 

The UiPath community is helpful because you can ask questions and get tips from other people on best practices. Many of the problems have already been resolved by others so you can get advice from those people. You can also see how other people use the system. 

UiPath could add more interactive features that enable you to explore and design processes from scratch. There should be more features that support the digital transformation process from the design phase. In the current data panel, you need to start with a process that's already in place. 

You can do end-to-end automation with UiPath, but the problem is that the system hasn't been integrated from that perspective, so UiPath has some disadvantages. It's easier to handle an existing system in UiPath, but it's harder to integrate and model a new system. 

I have used UiPath for about a year. Before I started using UiPath, I was involved in developing these kinds of processes for more than 10 years, so I'm experienced in this area.

Deploying UiPath is straightforward. We had a team of two people primarily responsible for the deployment and one or two additional staff. 

We worked with UiPath during the deployment. They have a consulting team that we use when possible. 

The real ROI comes in the later process monitoring stage. You need to spend money initially planning and building processes. Once you get to the evaluation phase, you start to recognize the advantage of using these tools.

Most tools have a trial license. With UiPath, you need to pay from the beginning. Many customers aren't familiar with the product, so it would be helpful if they offered a free evaluation period. 

We need experience with UiPath because we have to convince the customer to adopt it.

We evaluated several other options, but I can't recall which ones. UiPath's advantage is that you can do system automation. 

I rate UiPath an eight out of ten.

UiPath is one of three automation products that we use to build solutions for Canadian federal departments. We use it for several automations based on the client's requests and tie it with an NLP AI to query a large database of documents and auto-generate responses to thousands of clients.

We have to surrender certain documents to the public, but the documents have to be deduped. We use UiPath to collect those and perform deduplication with another system. 

I tend to use what UiPath offers, but I also have a full AI shop and Microsoft, so we've been using more of our solutions. Their document understanding features have helped a lot. We haven't used any of what I'd call their "Black Box" AI because explainability is super important. You need to understand what's going on under the hood. You can't always fully understand because it's their proprietary technology. We run into issues because we're with the Canadian government and we cannot allow services that are based in the United States.

It's too early to tell from the perspective of digital transformation. We tend to take on projects where we can realize value immediately. UiPath is fairly expensive, and the cost grows as you scale it. On the other hand, it's cheaper than employees and reduces backlogs. It frees up a lot of employee time if implemented properly. UiPath also reduces human error in most cases, particularly transactional data that is hand-typed by people.

When it comes to developing and deploying technology like this, there's a fair amount of planning, organizing, and putting all kinds of people in place. Building a project to scale involves a large upfront cost, so we need a little more time and automations to see that benefit.

Organizations should never underestimate the need to adjust their management strategy and implement a center of excellence. You need to educate your staff and bring in good use cases that demonstrate that value. All of this takes time, effort, and talent, which are seldom factored into the cost of automation.

If I eliminate seven full-time employees at $100,000 a year, so I've saved $700,000. However, if I'm spending $700,000 to implement and run processes, then it's net neutral. I need more time to start realizing those tangible benefits. I believe we will see some cost savings, but we have to stay focused. 

One of my biggest frustrations with UiPath is that they're constantly changing the underlying technology and adding features, so you're not always in a stable state. You're looking at the next shiny thing, and that distracts us from our initiative. Because we work with the government, we must go through the security assessment process each time they change something. We have to pay the costs associated with reviewing their infrastructure.

UiPath has an excellent GUI. It's an easy platform to develop on. They have lots of existing code that you can download and use. UiPath is strongly oriented toward intelligent automation, which is where we need to be. Their roadmap looks promising. 

They also have solid training and education resources. As a leader, I find UiPath Academy useful. I can send my new staff there to get up to speed quickly. It's a terrific way to introduce people to the platform so they can hit the ground running. Their user community is also helpful.  

We have used UiPath for three years.

I rate UiPath's support a seven and a half out of ten. 

Neutral

I'd love to see UiPath's pricing align better with the product maturity life cycle. UiPath's licensing model drives the cost up rapidly, whereas their competition has been cutting prices and bundling more. It's hard to stick with the technology when they're significantly more expensive. This segment is being flooded with new products. 

UiPath will have a hard time competing if they don't drop their prices. On the other hand, all of the things that give them an advantage cost money, like UiPath Academy, their excellent technical support team, marketing, etc. 

I rate UiPath an eight and a half out of ten.

UiPath is a robotic process automation tool used for large-scale end-to-end automation. It provides solutions for businesses to automate routine office activities.

It is easy to implement building automation with UiPath. This solution provides two million automation processes, which is a higher number compared to any other automation solution.

The app enables us to implement end-to-end automation for accelerated business exchange and the robots are used to translate the strategies into the task.

The user community of UiPath offers an environment filled with information for us to work with.

UiPath can help reduce automation costs by 80 to 90 percent compared to other software solutions. Additionally, UiPath offers time-saving benefits compared to other industry-presented software.

We utilize UiPath Academy courses to assist our organization in sales, banking, systems, and trade execution.

AI has helped us automate processes by using machine learning and complex algorithms to analyze certain data, and we can develop a business knowledge base by formulating predictions based on data. 

UiPath has significantly reduced costs and time consumption compared to other automation tools like Blue Prism, which is a Microsoft tool that I have also used. UiPath offers unique features that Blue Prism does not provide. Although Blue Prism may reduce costs by 70 to 80 percent, UiPath's cost reduction capabilities are also noteworthy, with reductions of up to 70 to 80 percent reported in industries and organizations that use it.

UiPath has minimized the occurrence of human error as opposed to machines that do not make mistakes.

UiPath has saved our employees a lot of time and our organization a lot of money.

UiPath offers features that are not available in other automation solutions, such as Blue Prism. Unlike Blue Prism, UiPath provides recorded playback, advanced scripting options, high security, and awareness. Additionally, UiPath offers 24/7 support through chat, providing solutions to any problems we may be facing.

The user-friendly interface allows users to visually plan and design various automation processes through it.

The support provided by UiPath could be improved. It would be beneficial to have a more effective forum where users can ask questions and receive precise responses to their concerns.

I have been using UiPath for eight months.

UiPath is stable.

UiPath is scalable.

The technical support can be slow at times but the issues are always resolved.

Positive

I previously used Blue Prism. If we consider a key feature that UiPath has over Blue Prism, it would be cost savings. UiPath has the ability to save up to 30 percent of the organization's costs, while also increasing speed compared to Blue Prism. It can be said that UiPath is much more efficient than Blue Prism, saving a significant amount of time for the user.

I give UiPath a ten out of ten.

UiPath is deployed in the cloud and consists of a server-side and client-side. Developers communicate with UiPath directly through a browser. Additionally, UiPath has agent support that allows the service to search all currently available data on the device before it is moved to SQL Server.

The solution is maintained by UiPath in the cloud but it is slow.