UiPath Platform Reviews

I have not yet utilized the AI integration features of UiPath Platform as I am still exploring AI as a whole. I mainly make use of its unattended automation options, while attended automation usage is very minimal.

It has helped significantly in meeting our diverse business needs despite our complex organizational structure.

The code-free automation engine of UiPath Platform has helped users in our organization. The specific benefits I have observed are quick turnaround in developing scripts, integration with various systems, and successful PDF reading capabilities. The success rate is good, and based on that, we were able to deploy the bots quickly.

It has helped significantly in meeting our diverse business needs despite our complex organizational structure.

The main area where UiPath Platform can be improved is the cost; everything else is good.

We have been using UiPath Platform for four to five years.

I would rate the technical support by UiPath Platform as good, giving it a nine out of ten.

We have seen return on investment with improvements.

Based on my experience, I would recommend UiPath Platform to others, although we have evaluated other products which are more affordable. Since UiPath Platform is very expensive, we are exploring other products such as Kofax with their Tungsten Automation and RPA tools. I can also explore alternatives using APIs, mainly due to UiPath Platform's high cost.

I have been generally satisfied with UiPath Platform. Regarding the impact of UiPath Platform's analytics capabilities on our organization's decision-making processes, we are implementing only RPA based on particular process documents, not analytics. We achieved good efficiency gains using UiPath Platform, particularly in terms of improved turnaround time, though specific metrics cannot be revealed.

I would rate the product overall as nine out of ten, with the main drawback being its high cost compared to other products.

We use UiPath for our accounts receivable and accounts payable. We are a wood company that uses it primarily for customer care and finance.

UiPath helps us to reduce human error and eliminate some repetitive tasks involved in processing invoices, so our employees can focus on critical work. We have been able to assign users to different tasks. These tasks are done faster with fewer errors, and our customers our happier. 

The task recording is awesome. I love being able to see the processes and find out the issues a lot better.

I can't really say about the pricing and licensing.

I rate UiPath nine out of 10.

The solution is to get requirements over to Jira, then we use it to automate some of the processes. We can automate changes and statuses.

The solution is user-friendly and easy to handle. Anyone can understand it pretty quickly.

The robots are helpful. The orchestrator is easy to operate. 

The UI is simple and easy to understand.

It makes automation very easy. There are some use cases where you need a small amount of coding. It's a very low-code way of automating. That means you don't need much knowledge to start building what you need. Overall, it's easy to learn. You can even Google questions and find solutions to your queries. 

We can make end-to-end automation, even though I might now always use it that way.

The user community is very good. On their own website, you can find a lot of great information.Their documentation allows you to understand it pretty well. There are videos as well. They make it easy to understand and follow along. Seeing it visualized makes things much easier. And if you have any errors, there are many people all over the world that may have already dealt with those, so you can get information to help you adjust. 

Since it's low-code, we saw the benefits of using UiPath very quickly.

We've been able to minimize our on-premises footprint. 

I've used the UiPath Academy. I've been certified. There are lots of videos and you can go through and you can complete any number of certificates. 

When you make automation, you can save a lot of time. Using it, you can reduce your manual output. It helps VAs and managers save time.

The automation saves on manual labor.

They already have a good overview of the product and training. I haven't found anything significantly negative about the product. 

The pricing can be a big factor for a lot of users. It could be reduced to help more companies leverage its automation capabilities. 

I've been using the solution for the past five years. 

The stability is good. We haven't gotten any kinds of errors. 

The scalability is good. 

I've never contacted technical support. 

I've used other RPA tools, such as Automation Anywhere. People do need to have a bit more knowledge about AA before using it. 

The deployment is very easy. There are just some steps you need to follow. We were able to deploy it in three to four hours. We had three people handling the deployment process as well as testing and creating automation. 

There is maintenance if you make any changes to processes. For example, if an endpoint changes, the automation will need to be changed. 

Automation Anywhere may be more widely used than UiPath based on pricing. 

We're UiPath end-users. 

They have a feature called communications mining. However, I haven't used it yet. 

I'd rate the solution eight out of ten.

It's a good tool to start with when exploring RPA automation, and there are many free items available on the UiPath Academy website itself. You just need to log in, and you can get certified and start practicing. You can start practicing with creating your own bot. It's a very easy tool, and very user-friendly. With small, low-code capabilities, a non-technical person can learn it; it just requires small amounts of coding.

My company delivers projects to clients based on their requirements. We use the tool for web and UI automation.

UiPath reduces human error. If you implement the correct logic and exception handling in your code, it's seldom wrong. The solution saves time compared to other tools, especially when you are trying to automate something that's complicated. It simplifies complex processes and makes my work easier. 

I like the Orchestrator and the AI Center. The AI Center has many pre-trained models you can adapt to your requirements. You can train your AI or upload your own model as well. You can use the AI to extract the information from structured or unstructured documents.

UiPath is easy to use and implement. The tool has so many capabilities that we can use without using any code. Everything is there, and it's a low-code solution. We only need to drag and drop the elements and apply the logic.

The UiPath community is helpful. Most of the questions have already been answered on the forum, and you can easily solve your issues there. I've done the UiPath Academy courses. I took the fundamental course and the advanced developer course. I also received an associate developer certification. You can develop a complete understanding of the tool and its capabilities using the Academy. 

UiPath's processing speed is a little slow. That's its only drawback compared to other tools. 

I have used UiPath for about two years.

UiPath is highly stable. 

I have used Microsoft Power Automate and OpenRPA. I believe UiPath is the best because of its capabilities, but I also think Power Automate is nice. Power Automate has robust integration with Microsoft platforms. That's one thing I like about it. 

I found the initial deployment to be difficult, but it became easier once I gained some experience. UiPath doesn't require any maintenance unless there are changes on the website that cause the bot to not work properly. You can find the issue in the error log. 

UiPath is a costly solution. Many of the clients choose another solution after hearing the price. 

I rate UiPath ten out of ten. UiPath is the best tool on the market, but the licensing cost is high and many clients don't have the budget. They prefer other tools like Power Automate, OpenRPA, and Automation Anywhere and all that. Otherwise, it's a great product with more capabilities than the other tools.

We have many use cases. We have used it in finance, HR, IT, business supply chain, insurance, etc.

It is easy to build automation using UiPath. UiPath definitely provides a lot of value to the organization. There is efficiency and effectiveness.

UiPath has helped to minimize our on-prem footprint. It is very important for us.

The AI functionality has given us a lot of flexibility to go to the management and tell them that we can enhance things. Some of the things that they initially thought could not be automated can now be automated.

The AI functionality has enabled us to automate more processes, but it is not an easy process to understand and implement automation. It is relatively new, and it requires a lot of change management.

UiPath speeds up digital transformation and reduces the cost of digital transformation. 

UiPath has reduced human error. There is an 80% reduction. UiPath has also freed up employee time by 80%. 

UiPath has saved costs for our organization by 30%.

The cloud feature is valuable. Automation Hub and AI fabric are also good features.

UiPath Community is good. They answer all the queries.

Their support should be improved. 

Any unnecessary features should be removed. Only the relevant features should be there. There are so many unnecessary features that are not used by the organization. They are offering too many things such as process mining, task mining, communication mining, intelligent documentation, etc. It should be a specialized solution. It should not do everything in this world because the value comes down.

I have been using UiPath for six years.

It is stable. I would rate it an eight out of ten for stability.

It is scalable. I would rate it an eight out of ten for scalability. 

It is being used at multiple locations.

Their support is very poor. It is not timely. They sometimes take a lot of time to find resolution.

We do not use UiPath Academy. UiPath Academy courses are good, but nobody on the team is doing the courses through UiPath Academy.

Neutral

I have also worked with Automation Anywhere and Blue Prism. All these tools are good. IQ Bot from Automation Anywhere is very good. It has better features than UiPath, but UiPath is marketed well.

I was involved in its deployment. It is a straightforward process. It took us three months.

It does require maintenance. We have five people for deployment and maintenance.

We have consultants.

We have seen an ROI. It took us five years to see an ROI.

UiPath is expensive.

It is a great tool, and I can help people to implement it.

I would rate UiPath an eight out of ten.

My use cases for UiPath include finance, HR, SAP, and technology. 

The tool's most valuable feature is RPA. 

UiPath should improve its licensing structure. 

I have been using the product since 2018. 

The selectors and modern UI are not stable yet. 

The product is scalable. 

The tool's support is good. 

Positive

The tool's deployment is straightforward. We started with contractors and built some POCs. We had a pilot to select the business criteria. 

UiPath's implementation team helped us with the deployment. 

The solution's pricing is a challenge. Every time I go to renew my contract, the prices increase. It is getting expensive. 

The business objectives we tried to achieve with UiPath include time savings and user satisfaction. 

Automation has freed up our employees' time. 

I rate the solution a nine out of ten. 

We use the solution for building automation. 

It's easy to build automation using UiPath. I'd rate the ease of use eight out of ten. 

UiPth allows us to implement end-to-end automation. It's very important to us and very helpful. 

It's helped us minimize our on-premises footprint. 

The user community is very helpful. We are able to converse with people and look for solutions to questions. 

I've used the UiPath Academy courses. It helps us use the US version.

It has helped us speed up digital transformation and reduce the cost of digital transformation. We were able to speed transformation in a way that wasn't expensive. 

UiPath has helped us reduce human error. It's also assisted with productivity.

The product has freed up employee time, however, how much time depends on the process itself. 

The solution has helped us save costs. How much we save depends on the process.

The recording module could be improved. The screen identifications can be better. 

I'd like it to have a more convenient development. If they had more development assistance, it would be helpful. 

I've used the solution for two to three years. 

The product is stable. 

The solution has been scalable. 

Technical support is very good and very responsive. 

Positive

We did not previously use a different solution.

It was easy to deploy the product. It was quite quick to implement.

I have witnessed an ROI while using the solution. 

The pricing is reasonable. It's cheaper than its competitors. There are additional fees for maintenance and support. 

We did evaluate other options before choosing UiPath. We chose this solution based on its feature offering and reasonable cost. It had a better graphical user interface than other options. 

I'm a UiPath customer. 

At this point, we don't use the UiPath AI functionality. 

I'd rate the solution nine out of ten overall. 

I'd advise potential new users to do a proof of concept before investing in UiPath. 

We use UiPath to automate some of our financial and HR workflows and to send emails to clients.

UiPath helps automate end-to-end processes.

It helps reduce the speed and cost of our digital transformation.

We do not require expensive or complex application upgrades to speed up and save costs in our digital transformation.

UiPath helps reduce human error, reducing our labor.

It saves me three hours per week.

UiPath saves us costs.

UiPath is a strong brand.

I would like UiPath to work more with our local partners, to provide us with lower prices, localized functionality, and support.

I currently use UiPath once a week. 

I would rate the stability of Uipath eight out of ten. We have had some stability issues with our VMware.

The local UiPath partner we are working with provides very slow responses to our technical issues.

Neutral

UiPath is priced 50 percent higher than our local RPA solutions.

I would rate the pricing of UiPath eight out of ten with ten being the most expensive.

I would rate UiPath seven out of ten.