ThousandEyes Reviews

We use ThousandEyes to have visibility of our entire business core with approximately 70 clients.

The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use.

ThousandEyes could improve the dashboards by adding more features.

I have been using ThousandEyes for approximately six months.

ThousandEyes is highly stable.

The scalability of ThousandEyes is very good. When you purchase more units it scales well. If you want more environments, units, or locations, you will only need to purchase them.

We have approximately 11 system engineers using the solution. They are CCAAs, Cisco, and CCMP engineers.

The support from ThousandEyes has been the best I have had. They give good support.

The initial setup of ThousandEyes is straightforward. This was beneficial in a complex environment.

I would recommend this solution to others.

I rate ThousandEyes an eight out of ten.

We use the solution on a daily basis. 

The support on offer is very good.

It's pretty comprehensive for what I need.

The solution is very scalable. 

The installation process is not hard at all. 

I don't really have any recommendations for improvements at the moment.

I would like the product to offer more agility.

I've likely used the solution for about six months at this point. It's been less than a year. It hasn't been that long yet.

In the time I have used the product, I have noticed that it's quite scalable. If a company needs to expand it, it shouldn't be an issue. 

We have eight people in our organization that work directly with the product.

We've only had good experiences with support. They are helpful and responsive. We're quite happy with the level of attention we get when we have issues. 

We found the installation process to be very simple and straightforward. It's not complex. It's not difficult. A company shouldn't have any issues deploying the product.

We are a Cisco partner and reseller.

We are using the latest version of the solution, however, I can't speak to the version number we are on.

In general, I would d recommend the solution to other users and organizations. I've had a positive experience so far. 

I would rate the solution at an eight out of ten overall. 

We primarily used the solution mainly to monitor the network latency and network quality between different sites including company and internet sites. It helped us to see the connection quality.

The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.

We didn't use the solution for that long, so it's hard to remember what we didn't like about the solution.

It would be nice if the solution covered other areas like server monitoring.

The solution is stable.

We never tested the scalability, so I can't speak to it.

During the trial, we didn't need to contact technical support.

I've previously used PRTG and Zabbix, among others. They are a little bit different because this solution is really focused on network quality.

The initial setup is quite simple. It has a good interface which makes everything easy to grasp. It only took two people to deploy the solution.

I handled the implementation myself.

We used the public cloud deployment model.

I'd recommend the solution and advise others to check to see if it fits with their environment even if they're using some other monitoring solution.

I'd rate the solution eight out of ten.