Try our new research platform with insights from 80,000+ expert users
it_user163317 - PeerSpot reviewer
IT Admin at a tech company with 51-200 employees
Vendor
It supports multiple languages well. When I develop a dashboard in English or Japanese, it can display time differently based on the language you choose.

What is most valuable?

  • It's easy to connect to, and supports, a variety of datasources
  • It supports multiple languages well, which is very convenient for me. When I develop a dashboard in English or Japanese, it can display time differently based on the language you choose. For example, EN: 2010/01/01, JP: 2010年01月01日.
  • Stunning graphs, easy to drag & drop dimensions into your dashboard.
  • Compresses data well.

How has it helped my organization?

We use it to develop dashboards for our customers; they will use these to analyze their business using BI knowledge.

What needs improvement?

There are many things that users want Tableau to improve:
  • Multiple choice for filter selection. This is a very big shortcoming.
  • Dynamic parameters.
  • Currently, it cannot aggregate further on a measure that has been aggregated already
  • A button function for dashboards. Sometimes, we need a button to link to another dashboard.
  • Display/hide an object based on a parameter as a real function, not using tricks. You can do it using tricks, but it looks so ugly.

For how long have I used the solution?

I have used it for about two years.

Buyer's Guide
Tableau
June 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What was my experience with deployment of the solution?

As I mentioned above, sometimes we need to use tricks to develop dashboards, and it has stability issues.

How are customer service and support?

I rate the level of customer service and technical support 8/10.

How was the initial setup?

Initial setup was very easy; just "agree", "next" and "finish".

What about the implementation team?

Our IT support team did it.

What's my experience with pricing, setup cost, and licensing?

No complaints. Reasonable price for professional version.

Which other solutions did I evaluate?

I have used a variety of BI-related products:
  • QlikView: not worth trying. Not good for support (Qlik Japan); ugly charts; limited functions. It’s one strength is that it's free.
  • IBM Cognos: very scalable. You can do anything with your dashboard/report using HTML; good at all functions. However, it's only suitable for big companies, hard to maintain, and very expensive.
  • Oracle PBCS/Essbase: good for medium-sized or big enterprises with big/multi-dimensional data; supports Excel. Difficult to set up, and browser-based PBCS is so bad, you may lose your work at any time because of its corrupt JavaScript.
  • Tableau is good for small-sized companies; reasonable price. But you get what you pay for: limited functions. It's a data visualization tool, not a BI tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user397626 - PeerSpot reviewer
Business Analyst at a computer software company with 1,001-5,000 employees
Vendor
I can upload custom images and icons for visualizations.

Valuable Features:

  • Drag and drop options
  • Custom image/icon upload for visualizations
  • User-friendly interface
  • Easy connection to multiple data sources

Room for Improvement:

With Tableau, use of an external ETL tool is a must if it’s connected to a data warehouse. It doesn’t really provide the room for complex computing or data transformation.

Use of Solution:

I have used it for about a year.

Deployment Issues:

I have not really encountered any deployment, stability or scalability issues.

Initial Setup:

Simple. Tableau installation is pretty simple.

Other Advice:

Analyze the business need and end users first, and then go for implementing Tableau. Simple reporting can be done in IBM Cognos or various other tools available in the market. What Tableau can bring to the table: better visualizations, ease of use (in case the end users are business guys and not technical folks) and advanced analysis capabilities.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tableau
June 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
it_user416991 - PeerSpot reviewer
Tableau/Data Visualization Specialist, Reporting & Analytics at a financial services firm with 10,001+ employees
Real User
Highly interactive and intuitive data discovery: helps people see and explore their data.

What is most valuable?

  • Highly interactive and intuitive data discovery: helps people see and explore their data.
  • Ease and breadth of connectivity to so many different data sources.
  • The interface to make joins between tables is greatly appreciated.

How has it helped my organization?

Management is simply getting more insights from visual representations of their data, and we’re becoming a more data-driven decision-making organization.

What needs improvement?

I’d like more data integration across data sources.

For how long have I used the solution?

I have used it for almost 2.5 years.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues with Tableau Desktop.

How are customer service and technical support?

I didn’t need much technical support, and I find the on-demand online video library for training new and experienced users is a great asset.

Which solution did I use previously and why did I switch?

I used IBM Cognos 8 with a previous employer, and I found that tool to be slow and clunky.

How was the initial setup?

The initial setup was done by our company’s Tableau Server team, which I am not a part of.

The Tableau Desktop install was easy.

What about the implementation team?

Tableau has an extensive network of Alliance Partners with expertise in its implementations, so you shouldn’t have any problem in getting adequate support for such a popular product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user337086 - PeerSpot reviewer
Data Analyst at a media company with 1,001-5,000 employees
Vendor
It’s a good way to visualize complex Google Analytics data in a user-friendly way.

Valuable Features:

In Tableau Desktop, the most valuable features for me are:
  • Live connection to databases
  • Parameters and calculation fields
  • Actions on dashboards

Improvements to My Organization:

With Tableau, our company was able to overcome some shortcomings with Google Analytics data interaction. As we have many GA profiles, Tableau gives us an opportunity to integrate everything we need into several dashboards. Tableau is a good way to visualize complex Google Analytics data in a user-friendly way.

Room for Improvement:

It has some shortcomings:
  • Not very well-made dashboard designing
  • Lack of formatting options
  • Sometimes, not enough operating speed while working with huge amount of data
  • In the next version, I would like to see more formatting options and an improvement in overall performance.

Other Advice:

Choose Tableau if your aim is to provide yourself or your end users with an opportunity for simple and effective data analysis, with minimal education and maximum results.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Lead Software Engineer at a tech vendor with 10,001+ employees
Vendor
Easy and intuitive chart creation. Easy conversion between different chart types and crosstabs.

Valuable Features

  • Easy and intuitive chart creation
  • Easy conversion between different chart types and crosstabs
  • Easy map-based charting
  • Built in geo coordinates for cities, states, countries- Easy-to-create fields with formulas
  • Ability to connect so many kinds of data sources

Improvements to My Organization

  • Now, the business decisions are "data driven" based on Tableau
  • There are standard interactive reports/dashboards.
  • And there is a dedicated data analyst role.

Room for Improvement

  • Tableau can handle only one joined/denormalized table, e.g. students, classrooms, teachers.
  • Sometimes I need to analyze the joined/denormalized table from multiple perspectives in one single workbook.
  • Create analysis both for students, teachers and classrooms
  • To use simple drag-and-drop is not enough to show
    • Average student age per classrooms or teachers because some students have classes multiple times in the same classroom
    • Average grades per teacher
  • Sometimes I would like to analyse both student-classroom and teacher-student or classroom-student relations out of the original joined/denormalized table.
  • I think the Qlik Sense approach is better for this very specific case.

Use of Solution

I have been using it for nine months.

Scalability Issues

Tableau 8.3 did not scale properly.
I had four cores, but Tableu 8.3 was single-threaded. Tableau froze once in a fortnight, and without saving either *.tde or *.twb, they lost their sync.

Customer Service and Technical Support

I used and liked the documentation and user forum very much, and found there either a solution, a workaround or at least an explanation to my problems.

Initial Setup

Initial setup was easy.

Implementation Team

  • We bought official basic and advanced Tableau trainings.
  • My local Tableau instances (on my desktop and AWS instances) were installed by me.
  • The central Tableau server was installed by the BI and administrator teams.

ROI

For a large company, the ROI is really fast.

Pricing, Setup Cost and Licensing

Always buying the latest Tableau Desktop Professional is too expensive for an individual analyst/developer.

Other Solutions Considered

My team evaluated 50 visual analysis tools in 2014. I also was one of the key developers of Cygron Datascope.

Tableau was selected because it is the common platform for both data analysts and regular users. Both groups can use it. Of course, analysts can utilize more advanced techniques, but even an average user can understand charts and do basic things after 60 minutes of training.

Other Advice

Go for it. It is an excellent product for the majority of analyses. However, for complex reports and decision support cases, custom application development might be needed.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
VP Associate Director at a marketing services firm with 501-1,000 employees
Vendor
It shortened the interval between raw data and actionable insight.

What is most valuable?

  • Easy interaction with data
  • Variety of visualizations possible
  • Integration with R and Alteryx

We do a lot of work for our clients helping them understand the impact of marketing campaigns on their business results. Tableau helps us tell stories with data.

How has it helped my organization?

It helps us shorten the interval between raw data and actionable insight. We used it to standardize basic tracking and optimization functions for our digital media campaigns. We’re also developing a broader analytics practice, diving into the impact of on-line and off-line media combined.

What needs improvement?

There is a pretty steep learning curve, the product would be better if it were somehow more intuitive to use.

For how long have I used the solution?

I’ve been using Tableau for about three years.

What was my experience with deployment of the solution?

We have a small number of licenses with one Tableau server; we haven’t had any deployment, stability or scalability issues yet.

How are customer service and technical support?

Generally, technical support is very good; responsive with generally effective solutions.

Which solution did I use previously and why did I switch?

We primarily used Excel prior to Tableau. We are aware of some of the others, but for us, it is not worth investing the time re-inventing our process.

How was the initial setup?

Initial setup went well; straightforward to install and get started. Takes a while to master the basics.

What about the implementation team?

Implemented in-house. It would be helpful to have someone with a year of Tableau experience on staff to speed ramp up.

What was our ROI?

ROI is difficult to estimate as a lot of our use case revolves around streamlining internal processes / analysis. We are now providing analytic solutions to clients where we price on our hours, plus pass through costs for seats on the Tableau Server and a monthly maintenance fee. As we scale this up, we expect to drive profitable revenue through our analytics products.

What other advice do I have?

It makes sense to implement it in tandem with Alteryx. Use Alteryx to clean / prep data, and then visualize in Tableau. Tableau is not the place to try to clean / join data.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user357120 - PeerSpot reviewer
Management Consultant at a consultancy with 5,001-10,000 employees
Real User
It provides the ability to analyze data patterns in more visual dimensions than are possible in Excel.

Valuable Features:

The ability to analyze data patterns in more visual dimensions (size, shape, color) than are realistically possible in Excel is the functionality most valuable to me.

Room for Improvement:

Calculated fields are relatively simple and may leave a user wanting. Joining between multiple datasets also needs to be improved. (I heard this is an improvement that will be made with the version 10 release this summer.) Source data formatting requirements are a little particular, and reloading for new users can get repetitive.

Use of Solution:

I am a management consultant, and I have used this solution for multiple clients over the last two years.

Customer Service:

I never had to use customer service.

Initial Setup:

Initial setup was extremely easy; when downloading the trial version or purchasing, just accept the defaults. There aren’t many ways you can screw this up.

ROI:

I’d suggest taking the following steps:

  1. Define what you want to get out of the tool. (People don’t always need these types of solutions, and this becomes evident once they actually get in there with the data they have.)
  2. Make sure you have the existing data needed.
  3. Download a trial version and play with the software and develop prototype dashboards and analysis
  4. If you actually have a recurring need, then I’d look at purchasing Tableau desktop. If the need for use and analysis extends to many across the organization, Tableau Server could be your best option.

Other Solutions Considered:

I also evaluated Qlik and Spotfire, but found Tableau to be more intuitive and visually appealing.

Other Advice:

This product is the best visualization solution on the market. My rating is based on ease of use, visual appeal and additional functionality over Excel.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Director with 501-1,000 employees
Vendor
Scalable and flexible for producing visualizations.

What is most valuable?

  • Flexibility producing visualizations
  • Scalability

How has it helped my organization?

Anything and everything becomes fact-driven; we don't do a lot by gut feeling.

What needs improvement?

ETL functionality is limited, which is both a strength & weakness. It would be nice to have Alteryx & Tableau as a package, but I believe Tableau have deliberately stayed out of the "deep" ETL capabilities to "stick to the knitting", which they have done very well.

For how long have I used the solution?

I have been using it for eight years.

What was my experience with deployment of the solution?

Any issues we have encountered have been related to data preparation rather than the tool itself.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

I have historically developed using SAP BusinessObjects and IBM Cognos for visualization and various tools for ETL. I have trialed Qlik and Power BI, but this has a much higher level of maturity at this stage.

How was the initial setup?

Initial setup was significantly easier than other products I have used.

What about the implementation team?

An in-house team implemented it. Your investment needs to be in data preparation, then the implementation of any of these analytics tools is much easier. Typically, I spend between 70 & 90% of project effort on data not the tool. If data is well prepared, the Tableau development is very quick and best handled by the business analysts, rather than any tech personnel.

What other advice do I have?

To get the best from Tableau you need:

  • Data preparation suitable for analytics applications. (This is not Tableau specific, the same is required for pretty much all analytics apps.)
  • People bouncing off each other to get the creative process going. Consider internal show & tells and take advantage of local user groups
  • Subscribe to "Viz of the Day” to get exposure to as many viz's as possible
  • Tableau is (I believe) the best tool for data visualization. Equally consider investing n the best tools for data preparation, such as Alteryx. The combination of best data prep with best analytics capabilities is MUCH more powerful than either without the other.
Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a reseller, partner, trainer.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.