it_user845916 - PeerSpot reviewer
MEA Sales Director at DR at ComNavy
User
Makes the reporting stage simple to use
Pros and Cons
  • "The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity."
  • "It has made the reporting stage simple and enabled us to focus mainly on the ETL part"
  • "It needs more ETL capabilities, to be able to address the end-to-end BI need."
  • "The ability to use it on MAC machines. As far as I know, this is not possible."

What is our primary use case?

As a BI system integrator. we design performance solutions for different industries. We do use different tools in our solutions, and Tableau software is one of the our partners. One of the solutions we developed for a telecom client was a performance management tool. The solution used reporting dashboards based on network performance KPIs.

How has it helped my organization?

Using Tableau, it has made the reporting stage simple and enabled us to focus mainly on the ETL part.

What is most valuable?

The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity. 

What needs improvement?

  • Needs more ETL capabilities, to be able to address the end-to-end BI need. 
  • The ability to use it on MAC machines. As far as I know, this is not possible.
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Tableau
April 2024
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For how long have I used the solution?

One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a BI system integrator. Tableau Software is one of our partners.
PeerSpot user
Solutions Engineer at a computer software company with 201-500 employees
Real User
Offers a very good sound analysis quotient, is very intuitive and provides good performance
Pros and Cons
  • "Provides a very good sound analysis quotient."
  • "Could have more integrations with different platforms."

What is our primary use case?

We use this solution as well as provide it to our clients. It's generally used for visualization and reporting. 

What is most valuable?

This solution has a very good sound analysis quotient attached to it, it's very diligent in that way. It's also simple to implement, very intuitive and provides good performance. It's easy to use.

What needs improvement?

The solution is integrated reasonably well but I'd like to see some custom connectors and more integration with different platforms. 

What do I think about the scalability of the solution?

The solution is definitely scalable. 

How are customer service and technical support?

Tableau provides pretty good technical support. I have been interacting with them for a long time and never faced any issues

How was the initial setup?

The initial setup is very straightforward, there's nothing complex about it. 

What's my experience with pricing, setup cost, and licensing?

Tableau has variable licensing models, the cost is usually based around the number of developers and users. 

What other advice do I have?

I recommend this solution. We are constantly promoting Tableau. 

I rate this solution an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Tableau
April 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,616 professionals have used our research since 2012.
it_user563166 - PeerSpot reviewer
Business Intelligence Manager at a non-tech company with 10,001+ employees
Vendor
Brings clarity in business opportunities through graphs, parameters, and filters

What is most valuable?

Visualization and storytelling.

How has it helped my organization?

  • Integrity of KPIs and business data with connection to more than one database.
  • Clarity in business opportunities (through proper graphics, parameters, filters, etc.).

What needs improvement?

Sometimes, when the KPIs or metrics are kind of complex, Tableau could slowdown in the timing of the process and respond (clicks).

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

if you don't have specific/professional skills in database architecture, you may face trouble regarding this.

How are customer service and technical support?

Medium. Some space for improvement.

Which solution did I use previously and why did I switch?

Yes, QlikView.

How was the initial setup?

Kind of complex, because the amount of data we currently manage in our company is very big. We also work with a DWH that was not properly designed to serve as source of data to a BI platform, so we have to do a lot of arrangements in our DB, tables structure, and connections.

What's my experience with pricing, setup cost, and licensing?

To be careful about the specific functions and capabilities between the different license options (Server, Online, etc.). The price could be very different, so will the functional options, too.

Which other solutions did I evaluate?

Yes, OBIE.

What other advice do I have?

To be very clear about the expectations of the BI Project, to work in a very deep and detailed way regarding the PMO, and to clearly identify the key users and sponsors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Manager - Analytics at a tech services company with 10,001+ employees
Real User
Changed the way data was consumed internally enabling business leaders to reduce time for data discovery

What is most valuable?

  1. Ability to do self-service
  2. Drill down
  3. Publishing capabilities
  4. Security features of Tableau Server

How has it helped my organization?

  1. It changed the way in which the data was consumed internally by enabling the business leaders to reduce the time for data discovery.
  2. Increased the dependence on data.
  3. Brought transparency for clients: They were able to look into our processes independently.
  4. Improved data discovery for other data science projects.

What needs improvement?

Number of out-of-box visualizations can be increased.

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

Yes, but I was able to quickly deal with the issue.

How are customer service and technical support?

Amazing. Anytime I needed help with Tableau Server and evaluation. I got sufficient support from the sales team and the support team.

Which solution did I use previously and why did I switch?

I have tried multiple solutions so far, and this is by far the best and fastest.

How was the initial setup?

Setting Tableau server was easy, and I was able to do the setup myself for the organisation. Tableau Desktop is super-easy to deal with.

What's my experience with pricing, setup cost, and licensing?

It is definitely worth it.

Which other solutions did I evaluate?

I had evaluated Qlik, and for our purposes, Tableau was better suited both technically and commercially.

What other advice do I have?

Just go for it, and you will not regret it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solution Architect at a tech services company with 1,001-5,000 employees
Real User
It helped us deliver dynamic visualizations and dashboards to our clients. Performance degraded when we scaled up backend data.

What is most valuable?

The most valuable feature of this product is its visualizations.

How has it helped my organization?

It helped us deliver highly dynamic visualizations and dashboards to our clients.

What needs improvement?

It is not scalable at the enterprise level. Performance degraded massively when we scaled up backend data.

They have not developed a feature to re-use components.

For how long have I used the solution?

We have used Tableau for over one year.

What do I think about the scalability of the solution?

Performance degraded while scaling up the database.

How are customer service and technical support?

Customer service is average.

Which solution did I use previously and why did I switch?

SAP BusinessObjects does not offer similar visualization. Tableau’s visualizations are definitely a plus.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

In-house and client site implementation. Product manuals helped achieve it.

What's my experience with pricing, setup cost, and licensing?

The per-user licensing model needs to be improved, based on the type of user. Currently, all users have to pay the same price, irrespective of user type.

What other advice do I have?

It is very good for local standalone databases. Enterprise-level implementation degrades performance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sr. Database Architect at a tech services company with 501-1,000 employees
Consultant
You can publish dashboards with Tableau Desktop and share them throughout the organization.

What is most valuable?

You can publish dashboards with Tableau Desktop and share them throughout the organization.

Mapping really is a very beautiful feature.

How has it helped my organization?

Now all managers can interact with the dashboards in real time. This will help them become aware of each KPI in the dashboards.

What needs improvement?

I would like to see them add new charts, especially gauges, which are unfortunately not currently available in Tableau.

For how long have I used the solution?

I have been using it for more than two years.

What was my experience with deployment of the solution?

I have not really encountered any deployment, stability or scalability issues. It’s a great product.

How are customer service and technical support?

Customer service and technical support are very good.

Which solution did I use previously and why did I switch?

I also evaluated MS Power BI, but Tableau is more user-friendly, not as complicated and not buggy like MS Power BI.

How was the initial setup?

Initial setup is straightforward. Just two or three clicks, and the product will be available. :)

What about the implementation team?

Implementation was done in-house.

What other advice do I have?

Really, it’s a great product, and very interesting. You will love the data you see when you use the product.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Tableau reseller.
PeerSpot user
PeerSpot user
Business Manager (Exco level) & Executive Director at a retailer with 51-200 employees
Vendor
URL to a comparison of "2 BI giants"

I found a comparison at the following URL - thought it might be worth sharing

https://www.experfy.com/blog/qlikview-vs-tableau-re...

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Would be nice to know if the comparison is based on the current levels of both products. The matrix might not include QlikSense functionality?

Nit-picking.... When certain functionality isn't supported / in the product, the score should be '0' not '1'.

See all 2 comments
PeerSpot user
CRM Manager at a marketing services firm with 51-200 employees
Vendor
Helps understand data in seconds with lower cost.

What is most valuable?

Included data engine, work interface.

What needs improvement?

Include new graph views in Tableau, increase dual axis - sync of only two axis isn't enough.

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

No, but I have no experience in Tableau Server deployment

What do I think about the stability of the solution?

Yes, in v8.1 there was a problem with changing bg color of sheets and dashboards (TD shutdown)

What do I think about the scalability of the solution?

In v8.1 there was a problem with big Excel files - for ex: if you have an Excel spreadsheet with three sheets and more then 300,000 rows in each one and you want to add it as one datasource linked by one key field - your Tableau Desktop will be very slowly.

How are customer service and technical support?

Customer Service: 3 out of 5Technical Support: 4 out of 5

Which solution did I use previously and why did I switch?

QlikView and Microsoft. Switched because there aren't any cubs, user friendly interface and lower cost.

How was the initial setup?

Initial setup very easy but I did not setup Tableau Server

What about the implementation team?

It was in-house

What's my experience with pricing, setup cost, and licensing?

Only license fee and electricity:)

What other advice do I have?

It's a nice solution, the vendor should listen to users and customers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user137202 - PeerSpot reviewer
it_user137202Business Analyst at a tech services company with 51-200 employees
Consultant

Thank you so much for the responses. Quite helpful in various ways. I sense a favourable leaning towards Tableau, will continue on due diligence keeping all the advice in mind too.

regards

Pete

Buyer's Guide
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Updated: April 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.