Data Analyst at a tech services company with 11-50 employees
Real User
Great for creating graphs and visualizations; very intuitive UI
Pros and Cons
  • "Easy to create graphs and visualizations."
  • "Lacks customization in some areas."

What is our primary use case?

I use this solution primarily for reporting purposes but also for visualizations and dashboards.

What is most valuable?

The real value of this solution is that it makes it extremely easy to create graphs and visualizations. It has a very intuitive user interface and it's a relatively easy learning curve, so it's easy to pick up for most people. It has some great out-of-the-box features. 

What needs improvement?

I'd like to see a greater ability for customization because there are certain things that are lacking in that area. 

What do I think about the stability of the solution?

The solution is stable. 

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Tableau
April 2024
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What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I haven't dealt with the tech support but from what I hear they're pretty solid.

How was the initial setup?

The initial setup was quite straightforward. 

What other advice do I have?

It's important to make sure that your data is in a good format before feeding it into the tool. It might also be worthwhile to have some sort of ETL tool to use in conjunction with Tableau, something like Alteryx or Tableau prep, because sometimes you may need to manipulate your data into a specific format to create the types of visualizations and things that you want. You might have the right data, but if it's not in the right format it might be difficult to do certain things in Tableau. My advice would be to get the ETL tool prepped and ready to go before you start pumping it into Tableau.

I rate this solution an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user449397 - PeerSpot reviewer
Business Intelligence Specialist
Vendor
Easy to create trend information for recent years

What is most valuable?

  1. Possible to access various data sources (data base, etc.).
  2. Based in memory for functional implement.
  3. Easy to use if user is not an IT engineer.
  4. Function for suggesting various view with mixed dimension and fact.
  5. Easy to create trend information for recent years.
  6. Function for helping to calculate summary easily related to statistics.

How has it helped my organization?

  1. We can compose indicators about sales and properly reset our goals for each level.
  2. Maximizing the marketing effect to analyze customers acting with various angles.

What needs improvement?

  1. About Tableau Server, it has to access various OS, not only Windows' server.
  2. When extracting data, it can perform tasks about the update.
  3. Needs tuning for slow work blending technology between dissimilar systems.

For how long have I used the solution?

Since July 2011. Almost about six years.

What do I think about the stability of the solution?

There is no issue with the stability.

What do I think about the scalability of the solution?

There is no issue with the scalability.

How are customer service and technical support?

Really good for technical support.

Which solution did I use previously and why did I switch?

Yes, I did. It had the same functions with a value of four questions.

How was the initial setup?

There is no need to initially setup Tableau software. But, it needs to be setup right before scheduling to use Tableau.

What's my experience with pricing, setup cost, and licensing?

It would be the best to request them to Tableau Software.

What other advice do I have?

This is a powerful product that allows users to analyze themselves rather than viewing the report. I hope you can master it and become an advanced data analyst.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an official partner in South Korea.
PeerSpot user
Buyer's Guide
Tableau
April 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,616 professionals have used our research since 2012.
PeerSpot user
Data Visualization and BI Consultant at a tech services company with 10,001+ employees
MSP
Drag-and-drop development process facilitates rapid dashboard and report development.

What is most valuable?

  • Drag and drop-oriented development process that facilitates rapid development of dashboards and reports
  • Can connect to any data base in industry
  • Sits really well on top of big data platforms
  • Sharing and collaborative development is awesome with Tableau Server
  • Excellent and visually rich visualizations

What needs improvement?

It should allow user-defined functions. There are several ideas logged by various Tableau developers in the community and they should implement those ideas as soon as they can.

For how long have I used the solution?

I have been using it for more than three years now.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues.

How are customer service and technical support?

We are treated as valuable partners by Tableau, the engagement is very stable and we get expertise from Tableau technicians whenever we request it.

Which solution did I use previously and why did I switch?

I have used other visualization tools in past. However, Tableau is much better than they are; much better compared to QlikView and Spotfire.

How was the initial setup?

Very simple initial set up. Tableau provides setup guides on their websites.

What about the implementation team?

Tableau implemented it for us. Always ask for Tableau's help to determine architecture and implementation of any Tableau server.

What other advice do I have?

This is the best product in this category, among all BI tools available in market; top ranked as per Gartner's Magic Quadrant report.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Web Administrator at a retailer with 1,001-5,000 employees
Vendor
It allows you to manipulate and depict data in various ways, but the integration of multiple data sources is sometimes not that straightforward.

What is most valuable?

  • Ease of data visualization
  • Ease of dashboard creation
  • Ease of dashboard sharing

How has it helped my organization?

The data was made clearer for us through visualization. In addition, it allowed us to automate result monitoring.

What needs improvement?

The integration and usage of multiple data sources is sometimes not that straightforward.

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

All connections were to a SQL Database, and there were no issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

Did not need it.

Technical Support:

Did not need it.

Which solution did I use previously and why did I switch?

We already had OLAP Cubes in place, but we haven't switched and are currently using both.

How was the initial setup?

It was straightforward.

What was our ROI?

It has given us faster reporting, resulting in better management of the information, and better usage of information in decision making.

What other advice do I have?

Definitely understand your data structure before using Tableau. Tableau allows you to manipulate and depict data in various ways, as long as you have proper, well structured input.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user243900 - PeerSpot reviewer
it_user243900Web Administrator at a retailer with 1,001-5,000 employees
Vendor

Thanks Ed,

i will have a look at Alteryx and get back to you asap

See all 2 comments
it_user221220 - PeerSpot reviewer
Analyst in XBRL Projects at a financial services firm with 1,001-5,000 employees
Vendor
Test the critical aspects by doing a proof of concept using a huge amount of data.

What is most valuable?

All the features are valuable.

How has it helped my organization?

We plan to empower users with Enterprise BI and Self Service BI by Tableau.

For how long have I used the solution?

It is still in our evaluation to replace our old BI tools.

Which solution did I use previously and why did I switch?

We used Infobeacon and now we are using Cognos and Microsoft BI. We are currently looking for a better product.

What other advice do I have?

Quality of data, flexibility and the performance of the tool(s) are the critical aspects of BI. Test the critical aspects by doing a proof of concept using a huge amount of data.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user339261 - PeerSpot reviewer
IT Admin at a tech company with 501-1,000 employees
Vendor
It provides a single dashboard that shows us learning performance in various geographic areas.

What is most valuable?

  • Reports on demand based on dynamic data
  • A single dashboard for understanding the learning performance in various geographic areas
  • Easy-to-use navigation
  • Responsive UI
  • Dashboard was superb and good enough to be used in corporate presentations for managers
  • Exporting the graphics to other Microsoft Office tools

How has it helped my organization?

  • Assisted in driving data-driven decisions and changing strategy accordingly
  • Able to compare data from different organizations and collate a model to understand the learning behavior within regions

What needs improvement?

  • Not browser independent
  • Sometimes, data retrieval was slow

I had a bad experience viewing the reports with Microsoft IE or Chrome. The version well supported the Mozilla Firefox version. The browser showed no response when it was fetching the data or executing a report based on dynamic data.

This is just an observation. I predominantly used Chrome browser for viewing dashboards using Tableau.

For how long have I used the solution?

I have been using it for two years.

What do I think about the stability of the solution?

We chose the solution because it was stable and scalable.

How are customer service and technical support?

Customer service and technical support are excellent.

Which solution did I use previously and why did I switch?

We used Microsoft Excel.

How was the initial setup?

A data and analytics team was set up to implement metric analysis and reporting.

What about the implementation team?

Implementation was done in-house. We have a team that is passionate about enabling data reporting for strategic business improvement.

What was our ROI?

ROI = 100%

What's my experience with pricing, setup cost, and licensing?

For a global organization, pricing is affordable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder at a tech services company with self employed
Reseller
Good pricing with an excellent set of features and good AI capabilities
Pros and Cons
  • "The ease of presenting findings is very helpful."
  • "When I've done presentations in the past, I've had issues with uploading the cartography."

What is our primary use case?

We primarily use the solution for analytics purposes. 

What is most valuable?

The preparation of data is very easy.

The ease of presenting findings is very helpful.

Overall, the solution is very user-friendly.

It's very easy for end-users to navigate the solution.

There are a lot of very useful features within the product.

They've recently adjusted their pricing model and we find it to be much more reasonable. 

There are new AI functionalities on offer. However, I still need to fully test them and therefore haven't used them to their full potential just yet.

What needs improvement?

When I've done presentations in the past, I've had issues with uploading the cartography.

For how long have I used the solution?

The company that I am currently working with has been using the solution for about a decade - around ten years or so. They've had a lot of time to get to know it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. Previously, we found the pricing to be higher than the competition, however, they've adjusted it recently and it's much more competitive. We now find it to be quite reasonable. 

What other advice do I have?

I'm a consultant and I work with a direct reseller. 

I don't work on the tool myself, however, we propose the tool to be implemented in other departments.

I'd rate the solution at a nine out of ten. We've been pretty satisfied with its overall capabilities.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
PeerSpot user
Technology Lead at a tech services company with 10,001+ employees
Real User
Enables different teams and removes their dependency on the IT team.

Valuable Features

  • Ability to visualize
  • Easy to use for Business Analysts as this would enable different teams and remove their dependency on the IT team

Improvements to My Organization

We suggested this as a solution for multiple teams due to its distinct capabilities.

Room for Improvement

More visualizations can be added.

Real-time reporting capabilities can be improved.

Use of Solution

I evaluated it for more than a year. I used it in multiple PoCs for client solutions.

Deployment Issues

I did not encounter any issues with deployment, as such.

Customer Service and Technical Support

Technical support and response is very good.

Initial Setup

Initial setup is not very complex.

Implementation Team

An in-house team implemented the solution.

Other Solutions Considered

We always use multiple solutions for our varied client base. I have used other products before and now as well for clients. Our evaluation always revolves around client requirements like preference to open source, cost of ownership, etc.

Other Advice

This is a good product. Easy to implement and use.

Disclosure: My company has a business relationship with this vendor other than being a customer: We have an alliance with the vendor.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.