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reviewer1621080 - PeerSpot reviewer
IT Executive at a tech company with 51-200 employees
Real User
Apr 19, 2024
Has predefined rules which helps to know which actions to block or allow
Pros and Cons
  • "The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
  • "The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool."

What is our primary use case?

We use the solution for endpoint protection. 

What is most valuable?

The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy.

What needs improvement?

The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool. 

For how long have I used the solution?

I have been working with the product for five to six years. 

Buyer's Guide
Symantec Endpoint Security
May 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,645 professionals have used our research since 2012.

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

My company has one administrator for the role. 

How are customer service and support?

Symantec Endpoint Security's support is slow and inconvenient. 

Which solution did I use previously and why did I switch?

My company used Trend Micro before Symantec Endpoint Security. We chose Symantec Endpoint Security for endpoint protection. 

What's my experience with pricing, setup cost, and licensing?

Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products. 

What other advice do I have?

My organization is small, and we don't use other security tools. I rate Symantec Endpoint Security a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1237086 - PeerSpot reviewer
Service Manager at a tech services company with 51-200 employees
Reseller
Jan 27, 2022
Reliable, easy to use antivirus tool
Pros and Cons
  • "It is very easy to use and keeps us secure."
  • "It would be nice to see more antivirus features for USB control."

What is our primary use case?

I use this for antivirus and email security.

How has it helped my organization?

It is very easy to use and keeps us secure.

What needs improvement?

It would be nice to see more antivirus features for USB control.

For how long have I used the solution?

I have been using this solution for over 20 years.

What do I think about the stability of the solution?

Is it stable product, no issues so far.

What do I think about the scalability of the solution?

It is highly scalable.

How are customer service and support?

Symantec does not have local support.

How was the initial setup?

Initial setup was straightforward and varies depending on machine type. I only require two engineers to maintain this tool.

What about the implementation team?

I was able to implement this with one other team member.

What other advice do I have?

I recommend this product and would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.