Symantec Endpoint Security Reviews

We use this solution for its  antivirus capabilities   . It is an on-premises deployment.

Centralized & localized control of client machines ,  using the SEPM dashboard.

The most valuable feature of this solution is the antivirus and the protection against Ransomware/Malware/Zero day attacks and device control

I would really like some of the features that are available in Kaspersky Enterprise to be available in the client version of this solution.

In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices. I would like to be able to protect my wireless equipment at that level.

I have been using this solution for 12 years.

I've had no issues with stability in the ten years that I have been using it.

This product is being pushed the maximum, and we are using it every day.

It is stable, and once you put in the policies, it does what it is supposed to do.

From my experience, I find scaling this solution is difficult. You have to work your way around it. It takes some time getting used to the admin dashboard before you can make any changes.

We have about sixty users in the company. Two of them are administrators and the remaining are end-users.

Technical support for this solution is ok. I have no issues with them.

We did not use another solution prior to using Symantec.

From my point of view, the initial setup of this solution was pretty easy.

Only one person is required for the maintenance and to handle support assistance. Everything is done remotely. You just push the changes across the network.

I performed the deployment myself, and it takes about an hour, or perhaps two hours at most.

Considering the features, the price of this solution is average. We pay our licensing fees on a yearly basis, and everything is included in that price. Whether it is via email or phone call, they do what needs to be done.

Evaluating fortigate client antivirus and security features 

My recommendation is that people should try this product.

In using this solution, I have learned a lot about our security and what needs to be done.

I would rate this solution a seven out of ten.

This solution has been installed within a LAN/WAN topology, with slightly more than 300 clients, give or take. 

The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected. At the same time, illustrating in real-time the status of managed clients within the array. 

The Server Console is a very helpful tool for managing and administrating. 

Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client.

A secondary concern is software compatibility with other important networked tools: WSUS, Desktop Central, etc, without a large number of exception rules. 

We have been using Symantec Endpoint Protection for roughly three years.

I have used various types of anti-virus software but I have fallen in love Symantec Endpoint Protection as it eliminated all the problems I used to have.

At the University of Zimbabwe, it is now the only antivirus that is used by both students and staff after careful consideration by the University IT department. It provides end-to-end protection for computers and laptops.

1. Ever since we started using the app, we no longer have problem computers being constantly frozen-up because of viruses.
   
2. We had spent a long time fighting the Shortcut virus that was spreading around the campus but it was eliminated after we started using this solution.

The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems. I am an accounts person but ever since I started using this software I no longer have any problems with viruses.

It is only available to use on computers with higher-end specs.

I think the software should be compatible with all versions of all computers, even earlier models. This would allow all clients to be included, which is important for those who cannot afford to buy the latest computers.

I find QRadar and the Active Threat Defense the most valuable. The ATP, Active Theft Protection, is very good. They've got very solid detection rates from P2. Those and some of the other programs are very valuable.

The Centralized Management could be improved. The deployment is very limited. They can improve on reporting as well. If they can improve threat incident analysis, that would be great.

The solution itself is pretty comprehensive at this stage, and the features that we would like to be added to these are available as separate purchases, so I wouldn't that there's anything new that I need in there, they probably covered all the bases at this stage.

The solution is one hundred percent stable.

The solution is completely scalable.

Technical support is okay. I'm not completely satisfied with them.

The initial setup is pretty simple. I believe that the tools that are available to do the deployment are not up to standard as compared to some of the other products, and we deal with all the other products. We know exactly what is available and what is possible. Compared to the other products available, Symantec is lacking in that department.

I've been using this solution for more than twenty years. While Endpoint Protection has only existed for the past couple of years, the Symantec antivirus, I have been working with more than twenty years. It used to be Symantec antivirus and then it changed a couple of years ago to Symantec Endpoint Protection. So, we've been using it obviously since its inception.

In terms of advice to others, I would say to partner with somebody that actually knows how the product is implemented and configured. Get a partner that has the technical knowledge and can give onsite technical guidance, or support. All of these Endpoint Protection solutions are getting very complex. It's not a simple antivirus that you just simply deploy to get a few viruses. It is becoming a very complex thing to implement. People buy the products, and they don't know how to implement them, so they go and slap them there and then they get burnt and they get attacked by a virus or threat or something. They get their fingers burnt and then they say the product is rubbish, but it's not the product, it's that the product was not correctly configured. So, when buying a product, you need to partner with someone who can actually provide you with support on the product.

They're one of my favorite products and we're actively working with Kaspersky, McAfee, Sophos, ESET, and Sophos. Palo Alto is my favorite firewall. But on the antivirus or Endpoint Protection side, I have the greatest of confidence in Symantec. It's something I would use at home or in the business. That's what we use to protect the business, so it's probably the product I have the most confidence in.

I would rate this solution ten out of ten.

I primarily use the solution for endpoint protection.

This product provides complete laptop and desktop protection from cyber attacks.

The features I've found the most valuable are the scanning and the reporting.

The reporting function definitely has room for improvement. If Symantec can provide us with the overall API for accessing and reporting, that would be great. The reporting function needs to be more user-friendly in general. I think we have too much technical level reporting, I think it would be better to have more user and usage types of reporting.

I would like to see in the next release focus more on unusual behavior so that we can know how the end results are behaving and if they are in the clear.

They should also provide users with some sort of training videos, for how to use the solution.

The solution is very stable. The majority of the users are end users. Other than that we have IT staff that use it, so we have approximately three thousand users.

The scalability is good.

I'd rate technical support as average.

Previously we used Trend Micro. The features were not as good as Symantec, so we switched.

The initial setup was complex. There are too many moving parts. You have to install one bit, then install the reporting function, then install the dashboard, and so on. Then you have to open the manual and check it. If it is not correct the system will restart itself and cause so many complications, every part is pretty complex.

We did not use an integrator, we did it ourselves.

I would rate this solution four and a half out of ten.

The features I find the most valuable are the protection, the encryption, and the DLP.

The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.

The detection and response can always be improved.

I find the solution stable.

I found the solution scalable, and we faced no issue regarding that. We have approximately four thousand users.

The technical support is good. They are not the best, but they are good.

We were using Kaspersky but we decided to go for Symantec because Kaspersky was missing the DLP part.

The initial setup was straightforward.

I implemented myself using the help of the distributor.

This solution is more costly than some competing solutions.

I don't know what exactly could be inside the product to make it much more powerful. What I was looking for specifically at that time was the encryption part and the DLP and they were doing great.

Simply put, it is the one product that's an integrated holistic solution for the whole security suite for an endpoint. However, there is no such thing as a one hundred percent security solution.

I would rate the solution an eight out of ten.

I like the ability to push it to a client, centrally from central consoles.

I like the integration of Active Directory. I like the ability for it to auto-enroll. You can add machines to the Active Directory and when it configures right, it automatically installs to those machines.

The firewall features are pretty good as well. I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well.

Sometimes the interface can be a bit cumbersome, and maybe the help features. If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good. Something similar to what the product called Serviceaid has. 

I also think that the website itself should be improved. They have so many products that when you actually look on their website and you look for helpful guidance you just tend to get lost because they seem to have so much going on. So, basically, a bit more intuitive help and guidance features, as well as more intuitive service information.

Some type of solution for mobile devices would be good. For mobile devices, it's drawing from a Windows-based client, so for many core clients for OSX and Linux machines, those OS could be integrated directly. There's no client for mobile devices except for IOS and Android devices.

It's not very stable I don't think. I'll didn't have any problems when it did not work, or episodes of crashing or anything but yeah, it's not very stable.

We don't do daily scans, we do weekly scans but it is used daily and obviously, it's got a real-time scan so it's in constant use.

I think it's very scalable, and I think you can manage the implementation as long as it's sort of implemented on the right sort of baseline platform, etc. It makes it pretty easy to scale up and add lots more users and even more servers to the implementation. We do plan to add more clients onto the system in the future.

I haven't had much cause to use technical support. I might have used them only a few times. The support is okay, it's just difficult to actually find the contact numbers or email addresses because their site is so cumbersome.

I wouldn't say it was straightforward. There wasn't anything complex, either. Once you've done it once or twice, which I have, it's not as complex as it could be. It really depends on the size of the installation you're doing and the number of clients, etc. So obviously the bigger the installation, the more thought you need to put into it. I'd probably lean towards saying it was complex, it's not straightforward.

We have approximately fifty users and only one admin, so I'm the only person who administers here. I think the largest installation I've had would probably be about 1000G's with about one, two, three, four, five, six, no about seven administrators, but yeah and here it's just about fifty devices.

We do the implementation by ourselves.

I would advise anyone to make sure they do their required reading before they implement. Before implementation, you need to do the reading on the best practices because obviously if you've got a larger implementation then you need to think about a few concerns. You need to think about resilient managing services as well. Also, before purchasing,  do the due diligence and look at alternative products to see if there's something else that would suit your needs better.

This solution is a bit cumbersome. Some of the things they can make them easier to do, and also because their website is a bit clunky, so makes it difficult to find the solutions you need.

I would rate this solution as an eight out of ten.

The most valuable features of this solution are that it is really easy to use, and it is secure. It will attach to the network and work through my other devices.

The product is affordable.

Reporting in this solution needs improvement. The product could be improved if it repeated data, and if it showed that data better in the analytics.

The system is very stable.

Scalability can become difficult in the user area. I think that it's costly to add the new hard disk. It's hard to add it. We have about forty users on the solution right now.

I haven't had any problems with technical support at all. I've never contacted them.

The setup was very straightforward.

I think it's a very good solution for sales networks. I have wanted to try the cloud solution for Symantec but I don't know if it has been already added or not.

I would rate the solution an eight out of ten.