Symantec Endpoint Security Reviews

It's an antivirus solution. We need something centralized because we have hundreds of desktops and laptops. We have taken this solution to manage antivirus, security, etc., all together.

Symantec, as an antivirus solution, makes things far better on the management and the vulnerability scanning sides. From a management point of view, it is good.

The fact that it has centralized management is the most valuable feature.

In addition, the support from Symantec is very important. It is a global company and they give very good support. That is an important factor here because we are sitting in Africa and getting support on time can be a bit tougher. In this way, Symantec is a good fit for us.

Also, the console is very user-friendly. It is easy to understand, easy to play with it, easy to make up policies. And you can customize your policies. It's not like there's a set of policies that has been set out. Other products also have this kind of feature, but it is more user-friendly and a better product with better support.

We have talked to Symantec about a feature that is lacking. Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device. Let's say I have a pen drive and there is a Trojan virus for which the signature is not updated. If the signature is not updated, then the system should automatically scan and understand that there is a foreign file and it should be blocked immediately. That is the one feature that I feel is missing. They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used. This is a feature they need to work on, in my opinion.

It is very stable.

For us, scalability is fine, there is no problem, no restriction, other than we cannot go beyond our licenses. If we are extending it, of course we need to pay for it. But it's not like something is restricting or blocking it. The scalability is okay. We have connected more than 1,200 computers and they are working well.

We have one staff member who maintains the solution. He is our network security guy and he is also Symantec-certified. We also have second-level support from Symantec. If anything is needed we get support from them. We pay them yearly for that.

Right now, we don't have plans to increase our usage of the solution.

The technical support is fine, no problem.

The initial setup is straightforward. I don't think it is complex. I have long experience as a system administrator. For me, as a technical person, it was straightforward. We definitely took support from Symantec and they helped us a lot in the deployment process.

Since it was a long time back, I don't remember exactly how long the deployment took. We keep updating it now. But I don't think it took more than three working days, including deployment and automating installation for all the workstations. We shifted from another antivirus to this one.

We had help from Symantec and their partners.

We have definitely seen return on investment.

We pay on a yearly basis and have a three-year contract.

Understand your environment and what kind of security product you're looking for. Every environment has different requirements. Everybody has different kinds of file formats and data classifications.

For Symantec is a good product for our environment. It helps us a lot. It provides seamless operation. It's not like we have to intervene every day. People are monitoring and, if they find a machine that is not working or not connected, they create a remote connection to see what the problem is and to fix it.

We are using Symantec Enterprise, but you have new threats coming into the world market and you definitely have to be up to date. We found information on IT Central Station and we set up a comparison of the technologies.

Every antivirus, in my experience, is only successful 95 percent of the time. No antivirus can tell you that you are 100 percent protected. The important part is how the backend works. If the backend is giving you support, they answer immediately and help you, that is important. In that way, Symantec is a good product and we are happy with it.

Primary usage is on endpoints, desktops, clients, and servers, and it's working okay.

It blocks malware, as it is supposed to.

We're able to tune it to work with our products.

I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes.

Stability is good.

We only have 10,000 endpoints so it's not that much, but it's working.

Depending on who you end up with, it can take a while before you get the correct support.

The out-of-the-box functionality, the vanilla setup, is okay, but then tuning is needed. Overall the setup is straightforward.

My most important criterion when selecting a vendor is that they are easy to work with.

I rate it at eight out of 10. When, say, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec.

Overall, it's really good product. It has saved us a lot of time and, most of the time, it's a self-playing piano.

I like the intrusion prevention and Sonar features. The features have always helped strengthen our client’s proactive protection shield. The detection rate is good. False positives are less, which makes it a "perfect zero-day vulnerability encounter."

As a service-centric company, we have advised Symantec endpoint solution to various clients. They have been satisfied with the quality Symantec offers. It is easy on maintenance, has brilliant support. What else would a business need? It has helped to protect the endpoint infra in an efficient manner.

As an Endpoint Security Expert, I have worked on multiple anti-virus solutions of different vendors. They are turning the table in market. There are many ways in which I see Symantec overshadowing the same in near future.

The deployment mechanism needs work. There are various vendors who have been coming up with endpoint agents as small as size of a delta definition.
There are various options and tweaking which can help save the administrators a lot of effort, such as:

• Multi-domain policy options for exceptions and global blocks
• Deploying intelligent updates remotely
• Deleting AV cache remotely
• More versatile dashboard with more custom add-ons to monitor infra.

I see Symantec as being late in releasing certified definitions for the same day while other vendors are lightning fast. I would like to see a GUP monitoring tool being supported.

We have been using this solution for six years.

The Symantec agent is bulky in comparison to various vendors. It creates stability issues. We need a supported utility to wipe clear Symantec for a fresh installation during troubleshooting.

Symantec Customer support is very good. Indeed, it is one of the best so far. The KB articles are good and helpful.

We have worked with Sophos, McAfee, and F-Secure. All have pros and cons. The console management and policy options are pretty sorted in Symantec, so it always has a upper hand over other products.

I find other vendors' console options pretty good. Remotely evoking agent and real time results were good. Symantec’s command status is holding it back from a swift administration.

We implemented it ourselves. I have already mentioned that we do need real time results on the console and a better deployment mechanism. We have to work with custom scripts for the removal of third-party software which makes it bit tricky.

I never dealt in purchases, so I have no input.

Go for it. Symantec is a promising vendor and indeed a market leader in various technologies.

• It is stable
• No maintenance is required after a successful installation phase
• It is more than a classic Anti-virus solution: both SONAR and IPS help to protect the system
• The application and device policies are great features to help administration

After the initial setup, you don’t have to worry about the AV clients. It simply works.

The management of the server is a bit complex. It takes time get used to it. When upgrading the software for clients, you have to link the upgrade package to every sub-folder, and there is no inheritance.

We have used this solution for three years.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

We needed help for one or two issues and the support team was good.

We used another product and we switched to SEP because of the costs.

The initial setup was straightforward. The ability of the package to uninstall the old AV was a big plus in my case.

I’d say SEP deserves the money.

We did not evaluable other options. Anti-virus is not something you can test in 3-4 days. The pros and cons take time to show up.

Before installation, take your time to plan how you will manage your environment. If you already have another AV, please first check if SEP can auto-uninstall the old AV.

Symantec End-User Endpoint Security is used to control some device access and protect endpoints.

Because of organizational changes, I dislike the entire situation. The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it.

There have been so many changes since the Broadcom acquisition, that we feel like abandoning the product.

It now has a lack of support, and they could be more knowledgeable.

We have been selling Symantec End-User Endpoint Security for more than eight years.

It is deployed both on-premises and on the cloud.

Symantec End-User Endpoint Security is a stable solution.

We have three or four clients who still use this solution.

Symantec End-User Endpoint Security is bad because the support has changed.

Technical support could be more knowledgeable.

We are doing more with Forcepoint. We are not doing as much as we used to with Symantec End-User Endpoint Security.

The installation is straightforward, it's quite simple.

We require a team of two engineers to deploy and maintain this solution.

Licensing fees are paid on a yearly basis.

The price could be lower.

I would not recommend this solution to others who are considering using it.

I would rate Symantec End-User Endpoint Security a five out of ten.

We use Symantec End-User Endpoint Security for protecting our network.

The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.

I have been using Symantec End-User Endpoint Security for approximately five years.

The solution is stable.

I have found Symantec End-User Endpoint Security to be scalable.

I have used Eset Antivirus previously.

Our IT team did the implementation of the solution.

The price of the solution could be less expensive.

I would recommend this solution to others.

I rate Symantec End-User Endpoint Security an eight out of ten.

We primarily use the solution for our routing in our corporate office and have it installed all over that place.

The solution works very well. It has a good IP signature and network.

The product offers a lot of very useful features.

It's good for large organizations. It's able to handle a lot of users.  

The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache.

It's also complicated to upgrade the product. They need to make these aspects much easier.

Sometimes the solution will just randomly stop working. I'm not sure why this happens.

The licensing aspects of the solution could be improved.

I haven't used the product for about five or six months at this point, so it's hard to say which features they are missing and new items may have been added since then.

I've been using the solution for the last eight to ten years.

We've never had issues with stability. There aren't bugs or glitches. It doesn't crash or freeze. The stability is quite good and it's very reliable.

We've been in touch with technical support and have found them to be responsive and knowledgeable. We're satisfied with their level of service.

I was involved in the original setup and implementation of the solution and I found it to be quite straightforward. It's not too complex. However, it does take a good amount of time, and it would be better if it was faster or easier.

The solution needs better licensing options.

I'd recommend the solution. If the company finds that Symantec fits their requirements, they should choose it. The product offers a lot of great features.

Overall, I'd rate the solution six out of ten. If they had a way to easily uninstall the product and if we could figure out why it suddenly stops working occasionally, I'd rate it a bit higher.

This handles not just anti-virus, but a wide collection of other protective features including device and application control, network-based intrusions, and phishing attacks. It can also scan virtual machines too.

The reputation system relies on having a constant Internet connection for its operations.

There are three versions, include a cloud-based one, that are very flexible and easy to install and manage.