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Director at a tech services company with 11-50 employees
Real User
Nov 1, 2017
It has made our client's network more secure and simple
Pros and Cons
  • "It is easy to implement and very stable."
  • "I think Symantec should work more precisely on minimizing database size and the live update size."

What is most valuable?

It is easy to implement and very stable. The AV device control and HIPS are very impressive. Just implement it and it's done. No troubleshooting efforts are required to make the policies work.

How has it helped my organization?

No overhead of troubleshooting after installation makes it my favourite.

What needs improvement?

It's a nice product. I think Symantec should work more precisely on minimizing database size and the live update size.

For how long have I used the solution?

We have been recommending this product to our clients for about five years already.

Buyer's Guide
Symantec Endpoint Security
March 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,510 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No deployment is very simple.

What do I think about the stability of the solution?

Stability issues are very rare. It's a very stable product.

What do I think about the scalability of the solution?

We have not encountered any issues with scalability.

How are customer service and support?

Customer Service:

Customer Service is the best.

Technical Support:

I would give technical support a rating of 10/10. I love the way they support clients.

Which solution did I use previously and why did I switch?

We do system integration and we have expertise in most products, but there is nothing like Symantec.

How was the initial setup?

It was very simple to implement and very easy to use as well.

What about the implementation team?

We have in-house team.

Which other solutions did I evaluate?

Yes,I would not name any :)

What other advice do I have?

Just go through the implementation guide or some YouTube videos and the IT team can do it.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are system integrators and we suggest this product to our clients.
PeerSpot user
it_user760161 - PeerSpot reviewer
Consultant with 51-200 employees
Vendor
Oct 30, 2017
Single-agent installation with wireless protection, application control, antivirus control and faster scans
Pros and Cons
  • "It's a single-agent installation with many features including wireless protection."
  • "Previously scans were taking a long time, hours or even a day, but nowadays, when the product scans, the time taken is only 15 to 20 minutes for a full scan, which no longer affects the day-to-day work of users."
  • "There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again."
  • "There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again, because it helps the customer in many ways, and it's a very user-friendly feature."

What is most valuable?

It's a single-agent installation with many features including

  • wireless protection
  • application control
  • antivirus control.

How has it helped my organization?

Previously scans were taking a long time, hours or even a day. But nowadays, when the product scans, the time taken is only 15 to 20 minutes for a full scan. This is the main improvement, because it no longer affects the day-to-day work of users.

What needs improvement?

There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again, because it helps the customer in many ways, and it's a very user-friendly feature.

For how long have I used the solution?

Eight-plus years.

What do I think about the stability of the solution?

Stability is dependent on environment. It may not always be stable, because of environment. For example, there could be an issue in some environment, but in another environment there would not be an issue.

What do I think about the scalability of the solution?

There are no limitations.

How are customer service and technical support?

Eight out of 10.

Which solution did I use previously and why did I switch?

From the start we have been using the same product.

How was the initial setup?

It was straightforward.

Which other solutions did I evaluate?

We were evaluating other products, but according to this product's technology and the support, in these areas we thought that Symantec would be the right product.

What other advice do I have?

One piece of advice I can give is, because in some environments it could behave properly, and in some environments it may not behave, you need to test it first, and then purchase.

I think that this product is very user-friendly. It has many technologies which can be easily accessed and available. There are many features. And there is a complete knowledge base article which is published to the public, so everyone has access to it.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Buyer's Guide
Symantec Endpoint Security
March 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,510 professionals have used our research since 2012.
PeerSpot user
Information Security Manager at a logistics company with 1,001-5,000 employees
Real User
Aug 30, 2017
Very easy to learn and excellent intrusion prevention features
Pros and Cons
  • "I would advise to choose this product because it is very easy to deploy, has a performant host IPS and antivirus engine, and it provides a key source for security metrics."
  • "SEP can improve on virus detection, especially on zero-day threats."

What is most valuable?

  • Fast deployment, even for highly distributed companies with centralized IT management using a distributed architecture.
  • Intuitive management GUI, and very easy to learn.
  • Excellent intrusion prevention features.

How has it helped my organization?

It has been a time saver for operational and reporting tasks related to Key Security Controls.

SEP provides visibility into threats and security incidents.

What needs improvement?

SEP can improve on virus detection, especially on zero-day threats.

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

No. After finishing the product customizations, it worked as expected.

What do I think about the scalability of the solution?

Not at all. Actually, it is far more scalable than other similar products.

How are customer service and technical support?

The technical support is acceptable.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was a very fast deployment using the client detection features and a transparent Active Directory integration.

Which other solutions did I evaluate?

Trend Micro and Kaspersky.

What other advice do I have?

I would advise to choose this product because it is very easy to deploy, has a performant host IPS and antivirus engine, and it provides a key source for security metrics.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Owner at David Strom Inc.
Writer
Top 20Leaderboard
Aug 16, 2017
All-in-one endpoint security
Pros and Cons
  • "This handles not just anti-virus, but a wide collection of other protective features including device and application control, network-based intrusions, and phishing attacks."
  • "The reputation system relies on having a constant Internet connection for its operations."

What is most valuable?

This handles not just anti-virus, but a wide collection of other protective features including device and application control, network-based intrusions, and phishing attacks. It can also scan virtual machines too.

What needs improvement?

The reputation system relies on having a constant Internet connection for its operations.

What other advice do I have?

There are three versions, include a cloud-based one, that are very flexible and easy to install and manage.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user618345 - PeerSpot reviewer
it_user618345Specialist at a tech services company with 10,001+ employees
Real User

With the latest feature of Machine learning & additional enhancements in SEP14, its almost next generation endpoint application in place.

See all 2 comments
PeerSpot user
IT Security Engineer at Biztronz
Consultant
Jul 18, 2017
All the features are valuable
Pros and Cons
  • "All the features are valuable."
  • "The client agent is not stable. I have to keep fixing it on four to five percent."

What is most valuable?

All the features are valuable.

How has it helped my organization?

Not applicable.

What needs improvement?

Administration, agent stability, and health.

For how long have I used the solution?

I've used this solution for three years.

What do I think about the stability of the solution?

The client agent is not stable. I have to keep fixing it on four to five percent.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is average.

Which solution did I use previously and why did I switch?

We evaluated Sophos Endpoint Security and Control. We switched due to the scalability and feature set.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

I don't have any idea about pricing and licensing, as they are related to another functional role.

Which other solutions did I evaluate?

We evaluated McAfee.

What other advice do I have?

it's up to them what they want to go for and what is the objective and scope they have.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user635907 - PeerSpot reviewer
Consultant
Vendor
Jul 18, 2017
​I've used the solution for 15 years
Pros and Cons
  • "Customer service is excellent."

    What is most valuable?

    Detection in real time, because it's really good.

    What needs improvement?

    • Machine Learning
    • Reports
    • Linux updates

    For how long have I used the solution?

    I've used the solution for 15 years.

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    No.

    How is customer service and technical support?

    Excellent.

    How was the initial setup?

    Straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Not applicable.

    Which other solutions did I evaluate?

    What other advice do I have?

    Implementation and configuration with cloud services.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user701514 - PeerSpot reviewer
    Responsable de Infraestructura at a tech services company with 201-500 employees
    Consultant
    Jul 16, 2017
    Useful against the day-to-day viruses and security threats
    Pros and Cons
    • "Confidence and stability are the most valuable features."
    • "The custom reporting and real-time monitoring (the customizable dashboard) need improvement."

    What is most valuable?

    Confidence and stability are the most valuable features. For years, it has been top in this area.

    How has it helped my organization?

    It has been very useful against the day-to-day viruses and security threats.

    What needs improvement?

    The custom reporting and real-time monitoring (the customizable dashboard) need improvement.

    For how long have I used the solution?

    I have used this solution for more than 10 years.

    What do I think about the stability of the solution?

    We have experienced a few stability issues in 10 years.

    What do I think about the scalability of the solution?

    There were no scalability issues. I work in medium-sized organizations.

    How are customer service and technical support?

    The few times that I contacted technical support, it was very good.

    Which solution did I use previously and why did I switch?

    I was using McAfee. Ten years ago, the central administration was a lot better than Symantec.

    How was the initial setup?

    The installation is really intuitive.

    What's my experience with pricing, setup cost, and licensing?

    Symantec is a little more expensive, but it works!

    What other advice do I have?

    Read the best practice guidelines so as to configure/tune up your environment nice and easy.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user693255 - PeerSpot reviewer
    Information Security Manager at a energy/utilities company with 201-500 employees
    Vendor
    Jun 29, 2017
    It has excellent intrusion prevention features. It has an intuitive management GUI.
    Pros and Cons
    • "I would advice choosing this product because it is very easy to deploy, has a performance host IPS and antivirus engine, and it provides a key source for security metrics."
    • "SEP could improve on virus detection, specially on Zero-Day threats."

    What is most valuable?

    • Fast deployment, even for highly distributed companies with centralized IT management using a distributed architecture.
    • Intuitive management GUI and very easy to learn.
    • Excellent intrusion prevention features.

    How has it helped my organization?

    It has been a time saver for operational and reporting tasks related to key security controls.

    SEP provided visibility on threats and security incidents.

    What needs improvement?

    SEP could improve on virus detection, specially on Zero-Day threats.

    For how long have I used the solution?

    I have used this for five years.

    What do I think about the stability of the solution?

    We haven’t had stability issues. After finishing the product, customizing it worked as expected.

    What do I think about the scalability of the solution?

    We have had no scalability issues at all. Actually, it is far more scalable than other similar products.

    How are customer service and technical support?

    The technical support is acceptable.

    Which solution did I use previously and why did I switch?

    We didn’t have a previous solution.

    How was the initial setup?

    It was a very fast deployment using the client detection features and a transparent Active Directory integration.

    Which other solutions did I evaluate?

    We evaluated Trend Micro and Kaspersky.

    What other advice do I have?

    I would advice choosing this product because it is very easy to deploy, has a performance host IPS and antivirus engine, and it provides a key source for security metrics.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.