The primary use case is product architecture.
Senior Systems Engineer at Elbit Systems Australia
Flexible data model that makes updating easy
Pros and Cons
- "The most valuable feature is the integrated data model, so if I change the name of an item, all models using that object are automatically updated."
- "This solution should have better ease of use for the uninitiated."
What is our primary use case?
How has it helped my organization?
This is a great tool for creating models with a very flexible data model behind the diagrams, making updates simple.
What is most valuable?
The most valuable feature is the integrated data model, so if I change the name of an item, all models using that object are automatically updated.
What needs improvement?
This solution should have better ease of use for the uninitiated.
Buyer's Guide
Sparx Systems Enterprise Architect
May 2025

Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this solution for more than ten years, on and off.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Process Architect at a energy/utilities company with 1,001-5,000 employees
Cost-effective, flexible, adaptable, and supports publishing reports to Confluence
Pros and Cons
- "The most valuable features are the flexibility and adaptability of Sparx Enterprise Architect."
- "Using EA involves a steep learning curve if you want to understand its capabilities and functionality."
What is our primary use case?
I was using this solution to document a Business Architecture, and including BPMN 2.0 Process Models that were then used to create Process Design documents. We were running V13.0 in an internal network with the then third-party product, and Prolaborate. The implementation of Prolaborate was in a test environment and this became an increasingly frustrating problem.
How has it helped my organization?
We were able to produce a range of Process-based reports that were published to Confluence reports, as well as our Business and Processes Architectures, for use by a large internal program. The Business end-users and external vendors seemed happy with the outcomes, although some members of the program management team struggled to understand the importance of these documents.
What is most valuable?
The most valuable features are the flexibility and adaptability of Sparx Enterprise Architect. However, these aspects come at a cost of complexity in configuration and management of customization.
What needs improvement?
Using EA involves a steep learning curve if you want to understand its capabilities and functionality.
Providing more detailed information about how to configure and adapt EA for consumption by users with less technical knowledge or experience would be helpful. Plus, provide online training that covers the basics of as well as more advanced topics. An introduction on how to do the basic configuration for the non-technical users would also be of benefit.
For how long have I used the solution?
I have been using this solution for twelve months.
Which solution did I use previously and why did I switch?
I was employed on contract by this company, but I had previously used Orbus iServer for Process modeling and developing Business and Enterprise Architecture artifacts. This company had previously used Visio.
What about the implementation team?
You can search for Business and Process Architects, who have limited technical expertise, and that can be a challenge. In that sense, we were very lucky to have a fantastic team of consultants, who had vast experience and knowledge in how to configure and adapt to meet our needs. They were also able to give us guidance when we were going down the wrong path.
What's my experience with pricing, setup cost, and licensing?
In terms of cost, Sparx EA is probably one of the cheapest tools I have ever used. However, study the most important versions of EA before you buy it. I'd also recommend that you buy the edition up from the version you think you need, as we found that was an issue in our early days.
Which other solutions did I evaluate?
I wasn't involved in the selection and acquisition process. Since I began in this role, I have been working with SaaS products, such as Signavo's suite of products. In my view, these products are far more usable than client-server products, in terms of getting projects underway and using them in workshops. However, I think that they are not as versatile and functional as products such as EA, although they are rapidly catching up with desktop products.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Sparx Systems Enterprise Architect
May 2025

Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Works at a tech services company
The business process management tools and architect help to make work easier
Pros and Cons
- "Some of the business processes are very easy to compare when you have the diagrams."
- "I think that collaboration can be better."
What is our primary use case?
We used this solution to implement a turn-key, ERP project. I was the system architect for this project.
How has it helped my organization?
As a business analyst, I am responsible for the requirements and arrangement. This solution makes my work very easy. Some of the business processes are very easy to compare when you have the diagrams.
What is most valuable?
The most valuable features are the Business Process Management and the Architect.
What needs improvement?
I think that collaboration can be better. It isn't bad but it can be improved. It would be nice if you can have interaction with other users, in a community of some sort, where you can have a discussion and frequently asked questions. It would be best if you don't have to send a text and wait for a measurable time before getting a response.
Some of the attributes do not exist for models, and you have to customize in order to have them. They are supposed to be standard attributes.
The entire interface can be improved.
For how long have I used the solution?
Since 2016.
What do I think about the stability of the solution?
I think that it is a mature tool, and it's fairly stable.
What do I think about the scalability of the solution?
We found it very difficult to scale this solution.
We're not sure if it was a limitation with the client security, but we had some problems. I don't think that Sparx is non-scalable, but maybe it can try to adapt to different clients.
How are customer service and technical support?
I am satisfied with the technical support. I have not encountered any problems, so I think that it is one hundred percent.
How was the initial setup?
I found the setup to be simple, but it may be because I am used to the environment. It was implemented as a turn-key project over approximately six months, with the total project being about a year in length.
What about the implementation team?
We handled the implementation.
What other advice do I have?
My advice for somebody implementing this solution is to make sure that they utilize it to its full capacity so that they can draw the greatest value out of it. This product can provide the user with a number of solutions, so one has to make sure that they exploit all of the benefits.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner & CEO at mentorITe
An extensible solution with helpful webinars and good tutorials to learn from
Pros and Cons
- "I like that there is support for software patterns."
- "It would be nice to have it supported on the Linux operating system."
What is our primary use case?
I primarily use this product for teaching at the University in Bali. I use it to teach project modeling, sometimes it is used to illustrate code, reverse engineering, code generation, and nowadays systems modeling. Some simulation, as well, but it's not really mainstream.
I know that this solution is also good for business modeling. However, I do not do that as much because I am involved in embedded systems, and these days people talk a lot about IoT.
How has it helped my organization?
The company uses this for their own modeling, and perhaps for their processes, as well. Prior to using this application, people were creating PowerPoint slides with any flow that they wanted. This solution looks for consistency and performs checks on the model. In this way, the quality of the documentation has improved.
What is most valuable?
I like that there is support for software patterns. The reverse engineering part is a feature that I like. Not so much the code generation, but the reverse engineering and also that it can be extended.
You can extend Enterprise Architect by using JavaScript to extend the tools. I like the ability to make metamodels and some kind of domain-specific language.
There is something called Agent-Oriented Modeling and a student for which I was a silent supervisor created an extension for this in his Master's thesis. He was able to extend the tools by scripting.
What needs improvement?
The platform has support for Windows and Mac, but not Linux. It would be nice to have it supported on the Linux operating system.
The product is quite heavyweight, but if you want to do many things with it, it's like a Swiss Army Knife.
If they move in the direction of a cloud-based version then I think it is a good idea because people do not want to install so much software. I have seen it with several IDEs, where it is easier to use cloud versions instead of keeping local versions up to date.
What do I think about the stability of the solution?
I think that stability is very good. I had models made in one version, and when I updated, it still worked. I didn't have to do any hacking in order for the new version to process the models made in an earlier version.
What do I think about the scalability of the solution?
I was using this product for teaching, without a real team effort, so with respect to the scalability, it is hard for me to tell. It seemed ready, but I don't know how many people could work together on it. I don't think that it is realistic to say that you want one hundred people to work on the same model. If it is that big then you should chop it up into smaller pieces.
How are customer service and technical support?
When I contacted them they usually answered within a day, so it's quite good.
I think that they have support elsewhere, but it seems to me that my answers were coming from Australia. It was quite convenient because I would send something in the afternoon, and by the time I woke up the next day, they had already been working on it.
Overall, I was very happy with the technical support.
How was the initial setup?
It starts just like everything but before people become productive they have to do several things. I performed the setup in a virtual environment and there was no problem with it. Sometimes, license key management is a pain, but I think that is the case with many products. Especially with these so-called "floating key management" systems.
What other advice do I have?
My advice for anybody who is implementing this solution is to take advantage of the good webinars that they have. Go through the example tutorials because they have a lot of them, before embarking on your own.
I don't know how their courses are because I did not feel the need to use them. However, because I have used a lot of UML and modeling tools, I may not be the typical user.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
IT Architect at a financial services firm with 10,001+ employees
Supports multiple modeling languages like ArchiMate for database design
Pros and Cons
- "Sparx Systems Enterprise Architect supports multiple modeling languages like ArchiMate for database design, software lifecycle visualization, and team management."
- "There used to be that feature in ArchiMate Modeling of Enterprise Architect called inherited relationships. Now it's gone."
What is our primary use case?
In my company at the moment, many people have difficulty in using Sparx Systems Enterprise Architect. It is not easy for someone who is not experienced with the platform. It's not the correct level for our requirements.
You cannot just open and start Sparx Systems Enterprise Architect. This is the entry barrier for inexperienced users. From the perspective of inexperienced users, the product needs improvement.
What is most valuable?
It supports multiple modeling languages like ArchiMate for database design, software lifecycle visualization, and team management. Merging all of them is a great feature.
What needs improvement?
Sparx Systems Enterprise Architect is okay. I don't see anything that can be improved at the moment. For me it's perfect.
There used to be that feature in ArchiMate Modeling of Enterprise Architect called inherited relationships. The tool used to be equipped with this functionality of showing those relationships and now it's gone. It would be nice if it comes back.
I would like to see Sparx Systems Enterprise Architect more user-friendly and intuitive. This would be great. The product is okay for the experienced user, but for the entry-level people, it's somehow hard. They cannot start without one hour of introductory training.
For how long have I used the solution?
I have been using Sparx Systems Enterprise Architect since 2004.
What do I think about the stability of the solution?
Sparx Systems Enterprise Architect is very stable.
What do I think about the scalability of the solution?
I had some problems in the past when we had 50 concurrent users and it was based on the Oracle database. Because it was based on the Oracle database, we had some issues with performance. I don't know if it was the problem of Enterprise Architect or the wrong setup of the Oracle database. I did encounter some issues with the installations of that site for 50 concurrent users.
Right now we are just starting. It will be probably something around 10 users but not concurrent. For concurrent users, maybe there will be around five. For the main users, it will be about 10. The others are some roles like business process modeling experts, database experts, and solutions architect. In total, there will be three types of main user roles.
How are customer service and technical support?
With our current project, we don't need technical support. In the past, I had some experience with the technical support team. It was okay. We had some programming issues that were solved. The response time was pretty good.
Which solution did I use previously and why did I switch?
Aris was our previous tool. It was not extensively used but we decided to go with Enterprise Architect. In my work, sometimes I used Aris combined with Enterprise Architect. Aris was for business processing and Enterprise Architect was for mainly IT architecture.
How was the initial setup?
The initial setup of Sparx Systems Enterprise Architect for the inexperienced user is non-intuitive.
What about the implementation team?
I did the setup on my own based on the knowledge of the customer organization. I was supported by the external company that is experienced with the tool. I used different models for that.
What's my experience with pricing, setup cost, and licensing?
I would advise anyone to find a good partner for guiding the methodology of modeling. Maybe some technical support is required if you need the integration of your tool.
Which other solutions did I evaluate?
In this project, Aris was the main competition.
What other advice do I have?
I would rate Sparx Systems Enterprise Architect an eight out of ten. It's pretty good, but it's not that intuitive for the beginner user.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at NT Health
Ability to use a single shared repository and defined languages has helped my organization
What is our primary use case?
I've used it in six organisations over 10 years.
How has it helped my organization?
- Ability to use a single shared repository and defined languages, using both ArchiMate as the modelling language and the business language based on the repository contents.
- It’s easy to deploy in a small workgroup.
What is most valuable?
- Ability to either offline with replication, documentation, HTML reporting
- The strength of the modelling and analysis tools.
What needs improvement?
- Documentation generation needs significant improvement.
- More rigorous support of the ArchiMate rules would be a great improvement.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technology Architect at BearingPoint
I consider the Open DB and flexibility to be valuable features
What is our primary use case?
(Enterprise) solution architecture.
How has it helped my organization?
(Enterprise) solution architecture creation.
What is most valuable?
- Flexibility
- Open DB.
What needs improvement?
Look and feel.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Enterprise Architecture at Stanley Black & Decker, Inc.
Ability to ingest external artifacts with added metadata coupled with UML based modeling is moving the organization to a more digital way of working while preserving legacy artifacts.
What is our primary use case?
Architecture Design (component, deployment), Reference Architecture (enterprise, technology) and Solution Management (external artifacts) accessible globally to all of IT via AWS cloud.
How has it helped my organization?
Improved cross-functional team collaboration. Dynamic visual activity models improved communication and understanding with the business. Shared repository enabled reuse of model elements by users. Established a well-defined structure to manage whole solutions. Ability to ingest external document artifacts became a viable alternative to SharePoint. UML based modeling enable model-first approach in lieu of document-first approach to solutioning (alternative to Microsoft Office - Word, Excel, Visio, Powerpoint)
What is most valuable?
Version 14 menu organization is much better. Ability to ingest external artifacts with added metadata coupled with UML based modeling is moving the organization to a more digital way of working while preserving legacy artifacts.
What needs improvement?
A better deployment model for the enterprise without relying on HKEY_CURRENT_USER in the registry.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Very stable. Rarely a crash.
What do I think about the scalability of the solution?
In general, performance and scalability is solid. There are times when communication to the shared repository in AWS would be inconsistent, but I think that was due to the corporate network connection
How are customer service and technical support?
Customer service / technical support is via email only so is constrained to 24 hour turnaround. Otherwise good responses.
Which solution did I use previously and why did I switch?
The Solution Architect team used a combination of Visio (UML), Word (Document Templates), Excel (Requirements) and SharePoint (Repository). Sparx replaced all of this while retaining all of the prior tool features and enabled cross-functional team collaboration for solutioning.
How was the initial setup?
There was a learning curve to deployment constrained by needing to install as the user until we figured out how to deploy using MSI scripts, elevated privileges and a standard REGEDIT file containing a Sparx configuration.
What about the implementation team?
Implementation using in-house team.
What was our ROI?
We gained 10 - 20 percent improvement to productivity (measured by time to complete solution) and improved quality (measured by reviews)
What's my experience with pricing, setup cost, and licensing?
Setup a shared RDBMS repository (SQL, Oracle, etc.), acquire shared license keys and deploy using MSI scripts.
Which other solutions did I evaluate?
Considered Visio Professional (has a repository), ArchiMate (too high-level), Rational (too costly)
What other advice do I have?
Establish best practices for solutioning including standardized stereotypes. Drive adoption using a hybrid approach of modeling and ingesting external documents since not everyone will learn to model equally using UML.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Sparx Systems Enterprise Architect Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Popular Comparisons
SAP Signavio Process Manager
Visual Paradigm
erwin Data Modeler by Quest
IBM Blueworks Live
SAP PowerDesigner
No Magic MagicDraw
BiZZdesign HoriZZon
Buyer's Guide
Download our free Sparx Systems Enterprise Architect Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Sparx system comparing with ARIS and IBM blueworks.
- What is the difference between NIEM plugin and Sparx?
- Sparx Enterprise Architect vs. iServer - has anyone compared them?
- Can you recommend a graphic illustration tool to model the architecture of IT systems?
- When evaluating Architecture Management, what aspect do you think is the most important to look for?
- Tools to Develop and Manage IT Infrastructure Road-maps
- Sparx system comparing with ARIS and IBM blueworks.
- What EA tool would you advise us to use?
- What are some business benefits associated with enterprise architecture?
- Any experience on newer/low-cost cloud based EA Modelling Tools?
I agree. Sparx System is more friendly than ArchiMate.