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Enterprise Architect at a consumer goods company with 501-1,000 employees
Real User
Oct 2, 2021
Affordable, easy to set up, and offers a variety of diagrams
Pros and Cons
  • "We have found the stability to be very reliable."
  • "I would definitively recommend the solution to any IT department as it's very cheap and very powerful."
  • "The user interface is not so good. It's not easy for someone to use it at first. The product takes some getting used to."
  • "The user interface is not so good. It's not easy for someone to use it at first."

What is our primary use case?

Mostly, we are using the solution around the IT department. We use it for functional analysis. That said, I have also tried for two years to use it more in business cases.

What is most valuable?

The variety of diagrams available is excellent. 

You are able to combine different diagrams together and to use a UML component in a different diagram, for example. It's quite flexible. 

The initial setup was pretty easy.

The solution is scalable. 

We have found the stability to be very reliable.

The solution is affordable. 

What needs improvement?

The user interface is not so good. It's not easy for someone to use it at first. The product takes some getting used to.

In the next update, I would like to see more integration with databases in the cloud. For example, Amazon. I'd like that mostly to plug the Sparx tool above any Azure database or Amazon database in the cloud. 

You do need to set up something separate in order to broadcast or share information. That's not so easy to do with the product itself. 

For how long have I used the solution?

I've used the solution for 14 years at this point. It's been well over a decade. 

Buyer's Guide
Sparx Systems Enterprise Architect
March 2026
Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.

What do I think about the stability of the solution?

While we have had performance issues in the past, it was mostly due to the database we had chosen a few years ago. We've since moved over to another one and now it's really good.

What do I think about the scalability of the solution?

We have 25 people in our company that directly deal with this product.

The solution is very easy to scale. It's no problem at all. If a company needs to expand it, it can do so.

How are customer service and support?

I used technical support maybe two years ago for the first time. Mostly, I look online and all around for discussion articles. I have to say that Sparx has a lot of documentation and articles and user groups that users can just dig into and find information. I just asked a question a few years ago about a possible feature that I wanted to see in the next version. It wasn't really for troubleshooting.

How was the initial setup?

The first setup was 14 years ago, and therefore it has been a long time. However, it is very easy and not overly difficult. 

The maintenance involved is all about the database. We moved from an old database to a newer one. However, that's it. There is no maintenance, events, or tasks to schedule regularly.

What about the implementation team?

We did not need a vendor to assist us. We did not use a consultant or integrator. We implemented the solution ourselves and we were able to configure it in-house as well. 

What's my experience with pricing, setup cost, and licensing?

I'm just a customer and an end-user. 

The pricing is reasonable. It's not overly expensive. The price to quality ratio is very good. 

Extra costs are mostly related to the training part. The tool is not very user-friendly. Most of my time is around training new users around UML and organizing the information. There are too many ways to use the tool and to organize, and a couple of guidelines are very essential to keep the value up. Training is very important and useful.

I would rate the solution at an eight out of ten.

What other advice do I have?

I'm currently using the latest version of the solution at this time. I can't speak to the exact version number, however.

I would definitively recommend the solution to any IT department as it's very cheap and very powerful. However, it is not very user-friendly. It's a modeling tool, and modeling is not very popular typically. That said, you can scale it to fit the requisite departments.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Entrepreneur-Consultant-Developer-Freelance at Dipl.-Ök. Roland Kossow
User
Sep 15, 2021
Great integrated scripting framework for automation, scalable, and integrates data well
Pros and Cons
  • "The best thing about the tool is that its database is open."
  • "It really is pretty cheap and you only pay the maintenance renewal, so it is worth every dime."
  • "The automatic creation of reports based on the model elements could be improved."
  • "The tool is, to some extent, clumsy and in some areas slow (especially on mid or low-performance workstations)."

What is our primary use case?

I use Sparx Systems Enterprise Architect (EA) in many situations where I need to structure thoughts. Primarily, it is an EA tool. I use it when I have projects where I am in the Architect role. Modeling systems in EA is far superior to doing it in Excel or Word documents. Especially in Software Development projects, it is a neat feature that you can create code from UML-Models and that you can import source code and EA creates classes from the code.

I use it on a fast Workstation in diverse modeling situations within Enterprise Architecture, but also Software Architecture projects. 

How has it helped my organization?

Sparx EA is a good tool to model any system on. It is based on UML, but it provides the ability to create your own metamodels, so you can implement/model anything.

The tool comes in the Ultimate version with tons of predefined perspectives which are suited for plain UML, Strategy, Structured Analysis, Requirements, Database, and Enterprise Architecture Modelling to name just a few.

It is possible to mind map and wireframe and also to create roadmap diagrams. That said, to be honest, some of these diagrams could be improved.

What is most valuable?

The best thing about the tool is that its database is open. It provides an integrated scripting framework for automation and it can be automated via COM with Delphi, Visual Basic, C++, or any other programming language capable to do COM automation. It is also possible to develop your own add-ons, so the tool is very well suited as a basis for your company-wide Enterprise Architecture tooling. You can integrate data from web applications or specialized FAT clients which you develop for Enterprise Architecture Management requirements.

What needs improvement?

The tool is, to some extent, clumsy and in some areas slow (especially on mid or low-performance workstations). 

Quite a lot of data entry would be very tedious if you could not develop your own automation or data entry tooling (or have it developed for you).

The automatic creation of reports based on the model elements could be improved and overall the diagrams could be more beautiful (or more visually appealing content could be added) to the toolbox. The wireframing support could also be improved and the roadmap capability is not ideal.

For how long have I used the solution?

We've used the solution for approximately 5 years.

What do I think about the stability of the solution?

DB connections can hang, however, that might not be the product's fault. The product was developed ages ago and it rarely has a hickup. Almost never.

What do I think about the scalability of the solution?

The scalability is fair. If you are a mega-corporation (like worldwide and hundreds of thousands of configuration items), it boils down to the sizing of the DBserver on which the model is hosted. I've already worked with quite big model repositories and at some point, you might need to partition into different repositories and consolidate whatever you need a unified view on, but if you are willing to treat Sparx EA as the focal tool within a partly self-developed framework of architecture tools you are good to go.

Which solution did I use previously and why did I switch?

I know some of the other web-based solutions - but not as good as Sparx EA. For UML modeling, I used (since 2000) Modelmaker which could create C# and Delphi code (which was sadly discontinued). First, I moved to Sparx because Modelmaker was discontinued, but as my projects shifted more and more from Software Development to Enterprise Architecture, it was a better-suited tool for the challenges I faced. 

How was the initial setup?

The initial setup is not really easy. Especially if you use the cloud server. You need to set up a licensed server, and, if you work on a relational database (which is recommended for large repositories and necessary if you want to collaborate on models), you need to have some DB knowledge (DBMS Based Repositories For Enterprise Architect | Sparx Systems)

What about the implementation team?

We handled everything in-house. 

What was our ROI?

I cannot really tell if we've seen an ROI. It is more that the quality of my work is much better and that I have a more pleasant experience working with it. It would take much effort to really calculate an ROI on this. It really is pretty cheap and you only pay the maintenance renewal, so it is worth every dime.

What's my experience with pricing, setup cost, and licensing?

The tool has a lot of "bang for your buck" - especially if you can develop extensions yourself it has an unmatched price/performance ratio. That said, beware that you really need to become an expert in the tool or hire one to leverage the benefits of the tool.

Which other solutions did I evaluate?

I did not evaluate other solutions. I heard of Sparx EA to be one of the best - even though it is a challenging tool - and that is why I took it.

What other advice do I have?

Go for it. Whichever team in your company that will integrate the tool into your Enterprise Architecture Management toolchain should read the books from Thomas Kilian (leanpub.com)

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sparx Systems Enterprise Architect
March 2026
Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.
Software Architect at a transportation company with 10,001+ employees
Real User
Jun 6, 2021
Practical and user-friendly with good documentation
Pros and Cons
  • "It's a very practical solution. You don't need to do an advanced course to start using this tool."
  • "It's a very practical solution; you don't need to do an advanced course to start using this tool and it offers great intricacy so you can really do many kinds of models."
  • "Sparx can be a bit slow. If you are trying to design software architecture, sometimes we run into issues and need to refresh."
  • "Sparx can be a bit slow. If you are trying to design software architecture, sometimes we run into issues and need to refresh."

What is our primary use case?

We primarily use the solution for modeling. We've tried to map a set of fields and we have and combined it with the processes of the company.

We wanted something that included all of the shapes represented in the software architecture solutions of our company. We created near 2,000 products that we have in the company. We used this product, as well as HOPEX, which we also bought, to represent the software architecture of our solutions and the mapping within the processes of the company.

What is most valuable?

If you compare the price of MEGA HOPEX with Sparx Systems Enterprise Architect, Sparx is cheaper.

It's a very practical solution. You don't need to do an advanced course to start using this tool.

It offers great intricacy. You can really do many kinds of models. You don't have to design certain designs in another tool. It even allows enterprise architecture to be modeled within it. 

The solution is very user-friendly. When you draw a diagram to model the architecture, it's very flexible. If you have a double standard, you can use the tool. You can use UML Ultimate if you like. If you have a different set of standards for certain models, you can put those in. 

The documentation and the articles they have on offer are pretty decent.

What needs improvement?

Sparx can be a bit slow. If you are trying to design software architecture, sometimes we run into issues and need to refresh. HOPEX also occasionally needs to be refreshed as well, actually.

The product has a unified view or a unified database with some limited functionality in the models. In the same database, it can create some problems. I don't know if the problem is that maybe there is a communication issue or we just have too many models in the company. When we're starting the scaling it started to become less capable. We've had trouble with access on the corporate usage level.

For how long have I used the solution?

We started using this solution around 2018 or 2019. It's been a few years at this point.

What do I think about the scalability of the solution?

I'm not sure how well this product can scale. We have a lot of models and it seems we have reached our limit. 

How are customer service and technical support?

The solution does seem to offer helpful documentation. 

Which solution did I use previously and why did I switch?

We are using both Sparx Systems and MEGA HOPEX. Our organization bought both solutions. 

What's my experience with pricing, setup cost, and licensing?

Sparx is less expensive than, for example, HOPEX. 

We have a server license for the product.

Which other solutions did I evaluate?

We work with both Sparx and HOPEX, and therefore we can easily compare them. Sparx, for example, is less expensive. However, it can run slow sometimes and needs to be refreshed. HOPEX sometimes has the same issue in terms of needing an occasional refresh.

We find Sparx to be more useable as well. It's less technical.

What other advice do I have?

We are customers and end-users. We don't have a business relationship with the company.

I'd rate the solution at a nine out of ten. We are very happy with the product overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1582014 - PeerSpot reviewer
IT Architect at a government with 10,001+ employees
Real User
May 26, 2021
Provides us with good integration between different notations
Pros and Cons
  • "Features good reporting facilities coupled with a concrete database."
  • "We use this solution for our enterprise architecture and all forms of data modeling using UML."
  • "This solution is quite complex to use. It would be nice if the learning curve wasn't so steep."
  • "This solution is quite complex to use. It would be nice if the learning curve wasn't so steep."

What is our primary use case?

We use this solution for our enterprise architecture and all forms of data modeling using UML.

Within our company, there are roughly 25 employees using this solution. 

We use this solution a lot. In fact, we plan on using it to cover all of our enterprise architecture-related tasks.

What is most valuable?

This solution provides us with good integration between different notations. It also features good reporting facilities coupled with a concrete database.

What needs improvement?

This solution is quite complex to use. It would be nice if the learning curve wasn't so steep. 

I can't think of any additional features that I would like to see in the next release. There are already plenty; if there were any more, it would only become harder to use. 

For how long have I used the solution?

I have been using Sparx Systems Enterprise Architect for the past 10 years. 

What do I think about the stability of the solution?

This solution is quite stable. 

How are customer service and technical support?

I haven't had to contact technical support. 

How was the initial setup?

The initial setup isn't easy, but it's not hard either — it's in between. 

What's my experience with pricing, setup cost, and licensing?

I think our license costs roughly $1,000 a year, but I could be wrong. 

What other advice do I have?

I would recommend this solution to others. Just make sure to hire an expert to get you started. 

Overall, on a scale from one to ten, I would give this solution a rating of eight. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1479141 - PeerSpot reviewer
Director, Strategy and Consulting at a university with 5,001-10,000 employees
Real User
May 26, 2021
A stable, scalable, and affordable solution with profiles and ready-made templates
Pros and Cons
  • "The profiles and ready-made templates are an extremely helpful feature. This is one of the biggest features that I find very useful in Sparx."
  • "We absolutely feel that Sparx Systems Enterprise Architect provides a good ROI."
  • "The UI is a little bit outdated. It should be more fresh and clean."
  • "The UI is a little bit outdated. It should be more fresh and clean."

What is our primary use case?

We use it for model-based system engineering (MBSE).

What is most valuable?

I think having some of the profiles and ready-made templates is an extremely helpful feature. This is one of the biggest features that I find very useful in Sparx.

The documentation and the help center within the tool are very helpful as well. They are written in much simpler terms. The examples are very clear, and the video tutorials are there. You can find a lot of video tutorials that can definitely help you to understand how to do certain tasks that you want to accomplish in Sparx.

I think it's very stable and scalable as well. It is also an affordable solution.

What needs improvement?

The UI is a little bit outdated. It should be more fresh and clean.

The other thing that I would really love to see improve is the roadmap capabilities. They advertise that you can use Sparx Systems Enterprise Architect to do roadmapping, but I don't think that this is really accurate because the roadmapping capabilities are very basic and you can't really do a lot with them.

Also, the Veeva Forms Management capabilities, which are built-in, could be improved. They are okay, but they could be much better as well.

I would love to see more emphasis on Agile product development within the tool itself. So, if I am managing an Agile project or a scrum project, I would love to be able to plan my sprints within the tool and manage user stories, use cases, and test cases within the tool itself without the need to use any other tool.

For how long have I used the solution?

I've been using Sparx Systems Enterprise Architect for approximately two years now.

What do I think about the stability of the solution?

It is a very stable product.

What do I think about the scalability of the solution?

It is a scalable solution, and we currently have three system architects who use it.

We hope to increase usage in the future. We are a consulting company, and if we got a project that required the use of any of the features available in Sparx Systems Enterprise Architect, then it would be the tool that we will be using.

Which solution did I use previously and why did I switch?

We used MagicDraw and switched to Sparx Systems Enterprise Architect because it has a better UI and also has profiles and ready-made templates.

How was the initial setup?

The initial setup was very straightforward; very easy. It took a very short amount of time, and we were able to have things up and running in less than a day.

What about the implementation team?

I implemented it myself.

What was our ROI?

We absolutely feel that Sparx Systems Enterprise Architect provides a good ROI.

What's my experience with pricing, setup cost, and licensing?

We have an annual license, and it's very affordable.

What other advice do I have?

It's a very good starting point and a very affordable solution with a lot of features. I would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architecte fonctionnel at AAnnex
Real User
Apr 17, 2021
A great solution with good pricing that makes it easy to create diagrams
Pros and Cons
  • "It's easy to search within the solution."
  • "The pricing of the solution is pretty good; it's reasonable, it works pretty well overall, it's easy to create all diagrams, it's easy to search within the solution, and it's very good software."
  • "The window froze for five or ten seconds. You can click and click again and it takes a second to come up. It might have been specific to a version."
  • "There was some sort of glitch within the last version."

What is our primary use case?

We put the solution on all of our systems. We've got about 200 systems on it, however, it's not all documented yet. We have about a third of all of our systems covered. There are likely 5,000 users that need to be covered.

What is most valuable?

The pricing of the solution is pretty good. It's reasonable. 

Overall, It works pretty well.

It's easy to create all diagrams.

It's easy to search within the solution. 

It's very good software. 

What needs improvement?

There was some sort of glitch within the last version. Everything is in French and I tried to use English. It didn't work so well.

The window froze for five or ten seconds. You can click and click again and it takes a second to come up. It might have been specific to a version. 

For how long have I used the solution?

I've used the solution for about two years at this point. It's been a while. 

What do I think about the scalability of the solution?

We have a team of about 20 that work with this product.

How was the initial setup?

I wasn't part of the initial implementation. I can't speak to how difficult or complex the setup actually was.

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced and not overly expensive.

Which other solutions did I evaluate?

I haven't had a chance to compare this solution to other products. For us, it works pretty well and we haven't had to look elsewhere for similar solutions. 

What other advice do I have?

I'm a functional architect.

I'm not sure whether or not our company has a business relationship with Sparx or if we are just customers. 

We don't use the product for generic cogeneration. We don't use it yet for that, however, in the future, we might.

I'd rate the solution at an eight out of ten. We're mostly satisfied with the capabilities of the product.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1539018 - PeerSpot reviewer
IT Professional at a energy/utilities company with 1,001-5,000 employees
Real User
Mar 29, 2021
Good price, easy to set up, and quite stable with useful TOGAF ADM model
Pros and Cons
  • "The TOGAF ADM model is most valuable. It is also very cheap as compared to other options in the market."
  • "The TOGAF ADM model is most valuable, and it is also very cheap as compared to other options in the market."
  • "Its usability needs to be improved. For non-technical users, it is a little difficult to understand how Enterprise Architect works. Users who are not engineers find it difficult to understand how this tool works. This is something they need to work on. They can develop a BPM model to simulate processes."
  • "Its usability needs to be improved. For non-technical users, it is a little difficult to understand how Enterprise Architect works."

What is our primary use case?

I am in a new company, and we are beginning the process of modeling the architecture. We're using Enterprise Architect for that.

What is most valuable?

The TOGAF ADM model is most valuable. It is also very cheap as compared to other options in the market.

What needs improvement?

Its usability needs to be improved. For non-technical users, it is a little difficult to understand how Enterprise Architect works. Users who are not engineers find it difficult to understand how this tool works. This is something they need to work on.

They can develop a BPM model to simulate processes.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is quite stable.

What do I think about the scalability of the solution?

It is a fixed license, so we don't have the functionality of scaling it. We have five people who are using this solution. They all are in the strategy area of the company.

How are customer service and technical support?

I didn't experience any issues so far, so I didn't ask for help.

Which solution did I use previously and why did I switch?

I have used MEGA HOPEX in my earlier company, but it is very complex to understand and costly.

How was the initial setup?

It is straightforward.

What about the implementation team?

We are implementing it on our own.

What's my experience with pricing, setup cost, and licensing?

It is cheaper than other solutions. Its cost is around $686 per year. There are no costs in addition to the standard licensing fees.

What other advice do I have?

To implement this solution, you need experienced people who know about enterprise architecture.

I would rate Sparx Systems Enterprise Architect an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at Intelligent Enterprise Products
Real User
Mar 20, 2021
Comprehensive capabilities, configurable, and reliable
Pros and Cons
  • "The features I find most valuable is the ability to create a document and then put it into a OneCare artifact."
  • "The features I find most valuable is the ability to create a document and then put it into a OneCare artifact, which allows me to share the visual I bring about with other communities that are not system analysts because not everyone can afford to have a copy of Enterprise Architect, and additionally the solution operates well as a whole and has very comprehensive capabilities."
  • "The areas of improvement should be focused on utility service such as producing better graphics, perhaps having a wider image library set and producing better models for working directly with customers."
  • "Initially, I found the stability of this solution reliable until there was an unexpected access crash leaving an LDB that prevented me from accessing my database, even after deleting the LDB file."

What is our primary use case?

My company is a leading software team. I tend to get brought in early stages for understanding and identifying problems. I look through what the customers are actually doing and I tend to move on into the system's analysis and architecture to see whether there are opportunities for interventions and gaps.

What is most valuable?

The features I find most valuable is the ability to create a document and then put it into a OneCare artifact. This feature allows me to share the visual I bring about with other communities that are not system analysts because not everyone can afford to have a copy of Enterprise Architect. 

Additionally, the solution operates well as a whole and has very comprehensive capabilities.

What needs improvement?

The areas of improvement should be focused on utility service such as producing better graphics, perhaps having a wider image library set and producing better models for working directly with customers. The solution does not provide things like shadow effect and 3D computer graphics instead of 2D.

More polishing on the presentation should be included in the next release. 

For how long have I used the solution?

I have been using this on a regular basis for the last four years. For the additional six years, I have used the solution in intervals as I needed.

What do I think about the stability of the solution?

Initially, I found the stability of this solution reliable until there was an unexpected access crash leaving an LDB that prevented me from accessing my database, even after deleting the LDB file.  I had to use the previous version to solve the problem which I had to work on for two days.

What do I think about the scalability of the solution?

I find the solution very configurable. I could go in and change the format for export. I brought products into the ArchiMate from EA and the other way around. They seemed to work because they store them as common components.

How are customer service and technical support?

The support team have been very good at responding and coming back quickly with a query.

Which solution did I use previously and why did I switch?

I previously used to work on Salamander but it did not add on what I already know. I was also recently teaching Visual Paradigm and ArchiMate.

How was the initial setup?

The initial setup was straightforward to run as a single user on a single machine. There might have been an issue around installing access to the image library on the cloud environment. I think it was just a patch version that I needed to get to fix the issue.

What's my experience with pricing, setup cost, and licensing?

The licence has a costly upfront fee which gets you access. You have to pay an annual maintenance fee, which is less.

I think the pricing is justified because I use it very often. 

What other advice do I have?

I would certainly recommend this solution if you are a serious business or a system architect, who are modelling complex systems. You will already be aware of the product and you will know what it could do for you.

I rate Sparx Systems Enterprise Architect an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Sparx Systems Enterprise Architect Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Sparx Systems Enterprise Architect Report and get advice and tips from experienced pros sharing their opinions.