We are using Sparx Systems Enterprise Architect for model-based system engineering.
System Architect, SCRUM Product Owner at a tech company with 10,001+ employees
Usability could improve, more options needed, but simple installation
Pros and Cons
- "The installation was very easy."
- "I have found the solution is lacking options. The general usability needs improvement and more compliance to CML definitions."
What is our primary use case?
What needs improvement?
I have found the solution is lacking options. The general usability needs improvement and more compliance to CML definitions.
For how long have I used the solution?
I have been using Sparx Systems Enterprise Architect for approximately two years.
What do I think about the stability of the solution?
The stability could improve.
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Sparx Systems Enterprise Architect
April 2025

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What do I think about the scalability of the solution?
The scalability could improve in my experience.
We have hundreds of employees in my company that are using this solution.
How are customer service and support?
The company does not put a lot of focus on technical support. I am not sure if they are overloaded but there is improvement needed.
Which solution did I use previously and why did I switch?
I was previously using PTC Windchill and we switched to Sparx Systems Enterprise Architect because it was too expensive.
How was the initial setup?
The installation was very easy.
What about the implementation team?
Our IT department did the implementation of the solution.
What other advice do I have?
I would not recommend this solution to others.
I rate Sparx Systems Enterprise Architect a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Project Manager at a tech services company with 51-200 employees
Easy to use for making diagrams and metrics
Pros and Cons
- "A feature I like most about Sparx Systems Enterprise Architect is its ease of use."
- "What should be improved are the integration capabilities of the solution with Bizagi."
What is our primary use case?
I want a solution that can interface with Jira and Confluence, both of which my customers have, as well as with that of Bizagi.
What is most valuable?
A feature I like most about Sparx Systems Enterprise Architect is its ease of use.
What needs improvement?
My customers use Bizagi, although I do not. I don't want to change this. What should be improved, however, are the integration capabilities of the solution with Bizagi.
Which solution did I use previously and why did I switch?
I work with IBM in enterprise architecture as the project manager. I used to use IBM Rational System Architect. I can now see as a consultant what I am able to offer the customer, not only that of IBM, of course. I am currently seeking solutions other than IBM.
I previously used other tools, such as IBM's enterprise architect, although the tool has since been sold and the company changed. The IBM tool offers certain customization features which are not found in Sparx Systems Enterprise Architect, although I can live with what it has at the moment.
Which other solutions did I evaluate?
Since all the staff is already trained in Bizagi and find it easy to use, I do not wish to change this, but only to load all the processes from it to Sparx. This is my approach.
The Bizagi model is only for process. It is not an enterprise architect tool. Only Sparx Systems Enterprise Architect, but not Bizagi, allows one to make diagrams and metrics, to examine the relationship between all the elements.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Sparx Systems Enterprise Architect
April 2025

Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
Head of Systems Integration & System Engineering department at a tech services company with 501-1,000 employees
It has helped us with real MDA and code generation directly into Visual Studio.
What is most valuable?
- Teamwork support
- Price policy
- Support of many modelling languages
- Documentation generation incorporation
How has it helped my organization?
From the island of non managed analysis and design information to shared repositories with templates. It has helped us with real MDA and code generation directly into Visual Studio.
What needs improvement?
- A service over repository is more then needed. At least a read only service for JSON or SOAP endpoints
- To be able access models or element from custom apps or scripts on the server side
- The web interface which can show project tree with the model should be better
For how long have I used the solution?
We've been using it for at least eight years, since v7.
What was my experience with deployment of the solution?
We've had no deployment issues.
What do I think about the stability of the solution?
MS Office integration works only with local .eap repository files, not with our Postgres repository. Half a year ago they promised to fix this bug, but still no improvement.
What do I think about the scalability of the solution?
We've had no issues scaling it to our needs.
How are customer service and technical support?
Customer Service:
It's sufficient.
Technical Support:It's sufficient.
Which solution did I use previously and why did I switch?
Rational - no DB repository and it needed to be merged among the team members as XML files via external versioning system. Documentation, requirements, development all needed to be bought as separate tools which was too expensive. It crashes when a project (repo in files) is really big. There's no possibility to merge in real time and this can last hours, and often crashes.
How was the initial setup?
It was straightforward.
What about the implementation team?
We did it in-house.
What's my experience with pricing, setup cost, and licensing?
It's sufficient, nothing to change with the pricing.
What other advice do I have?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Consultant at Inspi Technologies
The modeling is comfortable for use by a sophisticated/technical user. I would hesitate to recommend in a situation where collaboration and "buy-in" from business users is required.
Pros and Cons
- "Sparx technical support is good."
- "The modeling tool is targeted toward a sophisticated user."
What is our primary use case?
We use Enterprise Architect for application inventory and rationalization.
What needs improvement?
The modeling tool is targeted toward a sophisticated user.
For how long have I used the solution?
I have been using Enterprise Architect for a year.
What do I think about the stability of the solution?
Enterprise Architect is stable.
How are customer service and support?
Sparx technical support is good.
What other advice do I have?
The tool fits best within the IT realm vs Business. I would advise against using the tool when deployed within a collaborative environment with business users.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at NT Health
Ability to use a single shared repository and defined languages has helped my organization
What is our primary use case?
I've used it in six organisations over 10 years.
How has it helped my organization?
- Ability to use a single shared repository and defined languages, using both ArchiMate as the modelling language and the business language based on the repository contents.
- It’s easy to deploy in a small workgroup.
What is most valuable?
- Ability to either offline with replication, documentation, HTML reporting
- The strength of the modelling and analysis tools.
What needs improvement?
- Documentation generation needs significant improvement.
- More rigorous support of the ArchiMate rules would be a great improvement.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Solutions Architect at a consultancy with 10,001+ employees
The ribbon style editor coupled with capability to manage requirements, design and delivery in the same application simplified my life tremendously.
Pros and Cons
- "Ability to model and create view under same roof."
- "The templates for documentation should be enhanced to include complex documents such as template RFP, or Non functional requirements template."
What is most valuable?
Ability to model and create view under same roof. The ribbon style editor coupled with capability to manage requirements, design and delivery in the same application simplified my life tremendously.
How has it helped my organization?
All requirements management is now moved to EA.
What needs improvement?
The templates for documentation should be enhanced to include complex documents such as template RFP, or Non functional requirements template. Currently, eixsting template documents are based on diagrams and needs to be combined and customized.
For how long have I used the solution?
1 year
How are customer service and technical support?
Excellent.
Which solution did I use previously and why did I switch?
I was previously using Microsoft Visio and PowerPoint for creating visual models.
How was the initial setup?
Very easy.
What's my experience with pricing, setup cost, and licensing?
The pricing for ultimate version is steeply high.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Architect for Order to Cash & Usage at a comms service provider with 1,001-5,000 employees
For day-to-day modeling and solutions, it is a very good repository-based tool. It could have better reporting functions.
What is most valuable?
Class diagrams, component diagrams, and sequence diagrams. In our organization, we use Sparx EA for low level architecture which connects to the enterprise architecture. We use it to document information models using class diagrams and object models, solution/domain architecture using component and sequence diagrams.
How has it helped my organization?
The communication amongst several parties using common language and using a repository.
What needs improvement?
- Could have better reporting functions
- Performance could be improved when the file based repository size increases
- Would be nice if it takes excel inputs for creating a list of objects and maybe even relations.
For how long have I used the solution?
We've used it for three and a half years.
What was my experience with deployment of the solution?
We have had no issues with the deployment.
What do I think about the stability of the solution?
Stability is sometimes an issue when it comes up with synchronization errors and does not give any specific message as to the reason behind it.
What do I think about the scalability of the solution?
Scalability becomes an issue as long as we are working on file based repository.
How are customer service and technical support?
Customer service has been good whenever I contacted them.
Which solution did I use previously and why did I switch?
I used Rational Rose for UML modeling before this. Currently, I use Software AG's ARIS for enterprise architecture and Sparx EA for information modeling and solution architecture. Sparx does not have the depth that ARIS provides but I like the flexibility and ease of use , despite its lack of reporting and import capabilities.
How was the initial setup?
It was straightforward.
What about the implementation team?
In-house and independent installations usually, so far.
What's my experience with pricing, setup cost, and licensing?
Currently, it is only used as one of the several tools and is still being discussed about the capacity in which we should use this tool.
What other advice do I have?
It depends on the scope and the level of architecture that is intended to be done. For day-to-day modeling and solutions, it is a very good repository-based tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Architect, IT Director at a consumer goods company with 1,001-5,000 employees
The underlying data model that supports the models allows exposing architecture data to people who don't need or want to see diagrams.
Valuable Features
Support for different modeling standards in one package allows to have one tool for many roles.
The underlying data model that supports the models allows exposing architecture data to people who don't need or want to see diagrams.
Improvements to My Organization
We used Sparx as a central repository for architecture models. Subsequently used on project delivery as a reference and during strategic planning.
Room for Improvement
A full SaaS version would be very helpful. Also, I would like to see more investment in Archimate notation. Right now it is still geared mostly towards UML.
Use of Solution
I've been using it for five.
Deployment Issues
We had no issues deploying it.
Stability Issues
In a database-server deployment there are performance/locking issues when multiple users make changes simultaneously. We had to establish processes to facilitate coordination of concurrent work.
Scalability Issues
We had no issues scaling it for our needs.
Customer Service and Technical Support
It's email only support, and they have a long turnaround.
Initial Setup
It's very easy.
Implementation Team
We implemented it ourselves with no major problems or delays.
Pricing, Setup Cost and Licensing
Value is the key driver. The product is inexpensive and offers rich functionality. They offer concurrent licensing scheme which is very attractive from cost perspective.
Other Advice
In a multiuser environment, you can't really go around the need for process to control access. Otherwise the quality of information will suffer.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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