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PeerSpot user
IT Consultant at a non-profit with 1,001-5,000 employees
Consultant
We've improved overall to some extent.​ UML analysis needs to improved.​

What is most valuable?

The business process management of Sparx is valuable.

How has it helped my organization?

We've improved overall to some extent due to Sparx.

What needs improvement?

UML analysis needs to improved.

For how long have I used the solution?

We've been using it for three years.

Buyer's Guide
Sparx Systems Enterprise Architect
May 2025
Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

What was my experience with deployment of the solution?

There's a lack of diagrams available during deployment.

What do I think about the stability of the solution?

We had no issues with the stability.

What do I think about the scalability of the solution?

We have been able to scale it to our needs.

How are customer service and support?

We haven't had to contact tech support.

Which solution did I use previously and why did I switch?

We previously used MAP.

How was the initial setup?

It was straightforward.

What about the implementation team?

We used a vendor team.

What other advice do I have?

Development for simplifications, host tutorial and case studies.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Head of Systems Integration & System Engineering department at a tech services company with 501-1,000 employees
Consultant
It has helped us with real MDA and code generation directly into Visual Studio.

What is most valuable?

  • Teamwork support
  • Price policy
  • Support of many modelling languages
  • Documentation generation incorporation

How has it helped my organization?

From the island of non managed analysis and design information to shared repositories with templates. It has helped us with real MDA and code generation directly into Visual Studio.

What needs improvement?

  • A service over repository is more then needed. At least a read only service for JSON or SOAP endpoints
  • To be able access models or element from custom apps or scripts on the server side
  • The web interface which can show project tree with the model should be better

For how long have I used the solution?

We've been using it for at least eight years, since v7.

What was my experience with deployment of the solution?

We've had no deployment issues.

What do I think about the stability of the solution?

MS Office integration works only with local .eap repository files, not with our Postgres repository. Half a year ago they promised to fix this bug, but still no improvement.

What do I think about the scalability of the solution?

We've had no issues scaling it to our needs.

How are customer service and technical support?

Customer Service:

It's sufficient.

Technical Support:

It's sufficient.

Which solution did I use previously and why did I switch?

Rational - no DB repository and it needed to be merged among the team members as XML files via external versioning system. Documentation, requirements, development all needed to be bought as separate tools which was too expensive. It crashes when a project (repo in files) is really big. There's no possibility to merge in real time and this can last hours, and often crashes.

How was the initial setup?

It was straightforward.

What about the implementation team?

We did it in-house.

What's my experience with pricing, setup cost, and licensing?

It's sufficient, nothing to change with the pricing.

What other advice do I have?


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sparx Systems Enterprise Architect
May 2025
Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
PeerSpot user
Software Engineer at a tech services company with 51-200 employees
Consultant
It has connectivity to all kinds of office documents. I had a hard time of learning how business modeling works, and simultaneously learning a new tool.

Valuable Features

  • It's generic-ness as you can batch edit objects
  • Connectivity to all kinds of office documents because you can reuse your consisting work and link external documents
  • Detection of requirement holes because large projects tend to be planned badly
  • Completeness as because we do not need to use other tools

Improvements to My Organization

It improved our requirements by closing holes. It also, provided visualization features to translate requirements to a non technical language.

Room for Improvement

Personally, I had a hard time of learning how business modeling works, and simultaneously learning a new tool. I would like beginners tips, pointing you to important features and navigating you around common pitfalls.

Use of Solution

We used the trial version for 30 days.

Deployment Issues

We did not use the deployment feature.

Stability Issues

The program did not crash once. There was one issue while batch editing objects.

Scalability Issues

We had no issues scaling it to our needs.

Customer Service and Technical Support

We reported one problem but never received an answer.

Initial Setup

The setup was straightforward.

Implementation Team

I did it myself.

ROI

We have a positive ROI and will probably be buying it.

Other Solutions Considered

We are still in the evaluation phase.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user181878 - PeerSpot reviewer
General Manager at a manufacturing company with 501-1,000 employees
Vendor
I'm very happy with the support for UML 2 diagrams, Archimate, TOGAF and the collaboration capability using a RDBMS back-end.

What is most valuable?

In terms of product features, I'm very happy with the support for UML 2 diagrams, Archimate, TOGAF and the collaboration capability using a RDBMS back-end. Because EA supports multiple models, the whole architecture team can collaborate using the same tool and develop our models from requirements to deployment on a shared repository.

What needs improvement?

The user interface could be more intuitive and support for a Mac, iOS or at least a browser version would be very welcomed.

For how long have I used the solution?

I've been using Sparx EA for the last five years.

What was my experience with deployment of the solution?

I did not take part of the deployment but I am also not aware of any significant challenges.

What do I think about the stability of the solution?

I've had some issues when using a NFS backed but it was on an older version of the product.

What do I think about the scalability of the solution?

We've had no issues scaling it, but I need to caveat that I've only experienced working with teams of up to 10 colleagues.

How are customer service and technical support?

Customer Service:

I've never had the need to contact them directly.

Technical Support:

I've never had the need to contact them directly.

Which solution did I use previously and why did I switch?

I've used MS Visio before, but the tools are not really comparable.

How was the initial setup?

I did not take part of the deployment but I am also not aware of any significant challenges

What about the implementation team?

The deployment and implementation was done by internal IT.

What was our ROI?

It's hard to calculate the ROI on a product that is used within a function that is a cost center, but it's fairly easy to acknowledge that EA has paid itsef many times over in terms of hours saved for the team.

What's my experience with pricing, setup cost, and licensing?

The setup consists of a team license hosted on a network share and a RDBMS back-end. EA is installed locally on the desktops of the users.

What other advice do I have?

It's a very decent product, but if all you are required to do is produce "box diagrams" then Sparx EA will be overkill.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Architect (Project) at a energy/utilities company with 1,001-5,000 employees
Vendor
We're now based on business drivers, goals and requirements, and linked to business and IT functions. However, modeling could be more user-friendly.

What is most valuable?

  • ArchiMate - motivational modeling for requirements management
  • ArchiMate - business modeling
  • Achrimate - information system modelling
  • UML - data modeling and use case modelling
  • BPMN - business process modelling

How has it helped my organization?

It is now based on business drivers, goals and requirements, and linked to business and IT functions. This results in traceability and alignment with business objectives.

What needs improvement?

  • Modeling could be more user-friendly
  • ArchiMate - support for derived relations
  • Define features and attributes as separate components
  • More flexible document generation features

For how long have I used the solution?

I've used it for around four years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Not in the more recent versions.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

We had no issues and questions were answered satisfactorily.

Technical Support:

We had no issues.

Which solution did I use previously and why did I switch?

Before I used IBM Rational Rose. I switched because of my move from IBM to another employer.

How was the initial setup?

It was straightforward. It was very easy to setup a new repository from scratch. The tool offers sufficient flexibility to alter the structure.

What about the implementation team?

We've done it in-house.

What was our ROI?

The ROI is hard to express, as it's indirect and hard to quantify the benefits such as quality improvement. Based on personal productivity, the professional edition it has resulted in over an 100% ROI.

What's my experience with pricing, setup cost, and licensing?

It has low license cost in comparison to other tools. The floating user license works fine for us.

Which other solutions did I evaluate?

Other solutions were exclude based on pricing.

What other advice do I have?

Take into account it as a rather technical oriented product. It lacks a number of EA features such as ERM, PPM, APM etc. However, ArchiMate does provide some functionality in this field.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user274194 - PeerSpot reviewer
it_user274194Software Engineer at a engineering company with 51-200 employees
Vendor

Great Tool. Several type of modeling in one tool. And for software development, you can mostly use it from customer needs to Maintenance phase. Entreprise Architect can be used in Agile Development and CMMI environment. With SysML addition, system, hardware and software engineer can collaborate on system analysis and design. The only need is to adopt a methodology with Model-Based engineering.

PeerSpot user
Senior Enterprise Architect at a individual & family service with 1,001-5,000 employees
Vendor
Top 20
​Powerful tool with plenty of customization options. Requires learning and experimentation.

What is most valuable?

  • Available architecture frameworks
  • Ability to generate documentation
  • Forward and reverse engineering capabilities
  • Extensibility

How has it helped my organization?

  • Documented operational processes of all business departments using Archimate 2.0 framework
  • Able to depict bottleneck areas - risky processes, infrastructure deficiencies, and opportunities to reuse strategic content
  • Visualization of the business was a major benefit

What needs improvement?

  • Ease of customization to develop internal frameworks
  • Custom templates and diagrams

For how long have I used the solution?

I've used it over six years.

What was my experience with deployment of the solution?

Multi-user, enterprise model sharing requires some IT help but overall the experience is pretty straight forward and positive.

What do I think about the stability of the solution?

No, it's a stable and mature product with good online and community support.

What do I think about the scalability of the solution?

Running large and complex models (ours contained thousands of objects) does require a powerful machine with 8+GB of RAM.

How are customer service and technical support?

Customer Service:

I did not need to use the actual customer service as there are a few books published by EA experts, and community answers are available as well.

Technical Support:

9/10, as most of the technical issues are quickly resolved.

Which solution did I use previously and why did I switch?

We switched from Rational Rose due to the extreme affordability of Sparx Enterprise Architect for the capabilities and quality of the solution.

How was the initial setup?

It's very easy and straight forward to setup, and so are the updates.

What about the implementation team?

It was all done in-house.

What was our ROI?

It's extremely high.

What's my experience with pricing, setup cost, and licensing?

The original setup was about half an hour of my time, and updates are in the 10 minute range. The network repository took a day to establish, configure and start using. Daily costs are negligible.

Which other solutions did I evaluate?

  • Rational Rose
  • Eclipse Modeling
  • CA Erwin

What other advice do I have?

Buy Peter Doomen's book "Fifty Enterprise Architect Tricks" book, join the Sparx and LinkedIn communities of experts.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user186219 - PeerSpot reviewer
Senior Enterprise Architect at a transportation company with 501-1,000 employees
Vendor
Offers full development life-cycle modelling yet does not support analysis of the models

What is most valuable?

  1. Modeling to the Open Group’s Archimate specification
  2. Model objects stored to a database for analytical purposes
  3. TOGAF and Zachmann frameworks reinforce method-specific content models, etc.

How has it helped my organization?

  1. Sparx EA is used to capture the current state of technology systems as it pertains to the business infrastructure and application components, and how they combine to support the business needs and goals
  2. Similarly, it captures the planned state for projects that are delivering change
  3. Similarly, it captures the planned state for projects that are delivering change

What needs improvement?

  1. The product inherently does not support analysis of the models. For example, to determine what business processes will be impacted by work on a specific server requires a person knowledgeable in the notation to manually perform the analysis.
  2. Documents generated from the product leave a bit to be desired.

For how long have I used the solution?

Over one year

What was my experience with deployment of the solution?

There are various add-on components depending on what features/version you buy. Trying to install all products as a non-admin did create challenges. Otherwise, installation with admin privileges was uneventful. Installation of the product’s database schema to the database was simple and the subsequent use of the database as a store for modeling data was easy.

What do I think about the stability of the solution?

No the product is generally very stable.

What do I think about the scalability of the solution?

No. This product is a desktop tool and generally would not have any scalability issues unless using a centralized service, such as a database server.

How are customer service and technical support?

Customer Service:

No customer service has been needed in the one year of service.

Technical Support:

No technical support has been needed in the one year of service.

Which solution did I use previously and why did I switch?

Other solutions in earlier years. This product was an initial purchase for this need and did not replace any other product within this context.

How was the initial setup?

Installation was straightforward for all components and configurations.

What about the implementation team?

In house implementation.

What was our ROI?

The nature of this product did not justify an ROI but given a typical fully burdened rate for employee time, the sub-$1000 price tag is quickly recovered.

What's my experience with pricing, setup cost, and licensing?

List price for EA Ultimate Edition was just under $1000/seat perpetual license. Use of a shared Microsoft SQL Server as a repository adds approximately $2.00/day for all EA users based on the company’s negotiated license fee.

Which other solutions did I evaluate?

Archimate from the Open Group as well as other more robust EA products, both open source and proprietary.

What other advice do I have?

This is really just a modeling tool. Despite its name it does not really compare to to other “enterprise architecture” tools from companies such as Orbus, and Troux. That said the product offers full development life-cycle modelling in addition to some project management tie-ins.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user249285 - PeerSpot reviewer
it_user249285Works at a tech company with 51-200 employees
Real User

I found this review helpful -- Clear feedback - words are not minced!

it_user181890 - PeerSpot reviewer
Enterprise Architecture Consultant at a consultancy with 51-200 employees
Consultant
Very stable although it lacks the ability to lock specific objects to specific users.

What is most valuable?

The UML modeling, Use Case Modeling, ability to import custom graphics and map to UML objects, document templates and generation. I would rate the solution as 9/10 as a "project team UML documentation" platform.

5/10 as an "Enterprise Architecture" requirements platform. Mainly as it lacks the ability (or I lack knowing how to) lock specific objects to specific uses.

How has it helped my organization?

UML Use Case modeling with complete requirement statement generation.

What needs improvement?

I would rate EA as a 5/10 as an "Enterprise Architecture" requirements platform. Mainly as it lacks the ability to lock specific objects, object types to specific users or user groups.

For how long have I used the solution?

I have used it for over eight years.

What was my experience with deployment of the solution?

No. Have deployed in both standalone and team/shared repository environments.

What do I think about the stability of the solution?

No, the product is very stable.

What do I think about the scalability of the solution?

No. We scaled to a team of about 8 people with no issues using SQL Server as the repository.

How are customer service and technical support?

Customer Service:

I never interacted with Customer Service.. So that speaks to stability and usability.

Technical Support:

I never interacted with Technical Support. So that speaks to stability and usability.

Which solution did I use previously and why did I switch?

Yes, we used Rational Rose and we switched because of cost of prior solution.

How was the initial setup?

Very straight forward.

What about the implementation team?

In house - we have deployed this platform for numerous IT and Business Process teams.

What other advice do I have?

Ensure you have fully reviewed your documentation patterns with the entire team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Sparx Systems Enterprise Architect Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Sparx Systems Enterprise Architect Report and get advice and tips from experienced pros sharing their opinions.