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it_user1599021 - PeerSpot reviewer
IT Project Manager at a tech services company with 51-200 employees
Real User
Jun 14, 2021
Easy to use for making diagrams and metrics
Pros and Cons
  • "A feature I like most about Sparx Systems Enterprise Architect is its ease of use."
  • "What should be improved are the integration capabilities of the solution with Bizagi."

What is our primary use case?

I want a solution that can interface with Jira and Confluence, both of which my customers have, as well as with that of Bizagi.

What is most valuable?

A feature I like most about Sparx Systems Enterprise Architect is its ease of use. 

What needs improvement?

My customers use Bizagi, although I do not. I don't want to change this. What should be improved, however, are the integration capabilities of the solution with Bizagi. 

Which solution did I use previously and why did I switch?

I work with IBM in enterprise architecture as the project manager. I used to use IBM Rational System Architect. I can now see as a consultant what I am able to offer the customer, not only that of IBM, of course. I am currently seeking solutions other than IBM. 


I previously used other tools, such as IBM's enterprise architect, although the tool has since been sold and the company changed. The IBM tool offers certain customization features which are not found in Sparx Systems Enterprise Architect, although I can live with what it has at the moment. 

Buyer's Guide
Sparx Systems Enterprise Architect
July 2026
Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,344 professionals have used our research since 2012.

Which other solutions did I evaluate?

Since all the staff is already trained in Bizagi and find it easy to use, I do not wish to change this, but only to load all the processes from it to Sparx. This is my approach. 

The Bizagi model is only for process. It is not an enterprise architect tool. Only Sparx Systems Enterprise Architect, but not Bizagi, allows one to make diagrams and metrics, to examine the relationship between all the elements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1516407 - PeerSpot reviewer
System Engineer at a manufacturing company with 51-200 employees
Real User
Jun 8, 2021
Supports SysML and UML, METLAB compatible, but more toolboxes needed
Pros and Cons
  • "The solution is easy to use, supports SysML and UML, and is able to connect to MATLAB. This is very important for us."
  • "There should be a MATLAB-specific toolbox added to the solution with better compatibility. The connections currently are good but in the future, it needs a huge improvement."

What is our primary use case?

We are developing EC software and I am in charge of that software system architecture for which I am using this solution.

What is most valuable?

The solution is easy to use, supports SysML and UML, and is able to connect to MATLAB. This is very important for us.

What needs improvement?

There should be a MATLAB-specific toolbox added to the solution with better compatibility. The connections currently are good but in the future, it needs a huge improvement.

For how long have I used the solution?

I have been using this solution for approximately four months.

What do I think about the scalability of the solution?

We have not tried to scale the solution yet but there are add-ons and extensions that are available.

How was the initial setup?

The initial installation is complex. However, there are some very good tutorials online that we have been using.

What about the implementation team?

We are doing the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution. When comparing this solution to others it is priced well.

Which other solutions did I evaluate?

I have evaluated IBM doors.

What other advice do I have?

I would recommend this solution to others.

I rate Sparx Systems Enterprise Architect a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sparx Systems Enterprise Architect
July 2026
Learn what your peers think about Sparx Systems Enterprise Architect. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,344 professionals have used our research since 2012.
reviewer1582014 - PeerSpot reviewer
IT Architect at a government with 10,001+ employees
Real User
May 26, 2021
Provides us with good integration between different notations
Pros and Cons
  • "Features good reporting facilities coupled with a concrete database."
  • "We use this solution for our enterprise architecture and all forms of data modeling using UML."
  • "This solution is quite complex to use. It would be nice if the learning curve wasn't so steep."

What is our primary use case?

We use this solution for our enterprise architecture and all forms of data modeling using UML.

Within our company, there are roughly 25 employees using this solution. 

We use this solution a lot. In fact, we plan on using it to cover all of our enterprise architecture-related tasks.

What is most valuable?

This solution provides us with good integration between different notations. It also features good reporting facilities coupled with a concrete database.

What needs improvement?

This solution is quite complex to use. It would be nice if the learning curve wasn't so steep. 

I can't think of any additional features that I would like to see in the next release. There are already plenty; if there were any more, it would only become harder to use. 

For how long have I used the solution?

I have been using Sparx Systems Enterprise Architect for the past 10 years. 

What do I think about the stability of the solution?

This solution is quite stable. 

How are customer service and technical support?

I haven't had to contact technical support. 

How was the initial setup?

The initial setup isn't easy, but it's not hard either — it's in between. 

What's my experience with pricing, setup cost, and licensing?

I think our license costs roughly $1,000 a year, but I could be wrong. 

What other advice do I have?

I would recommend this solution to others. Just make sure to hire an expert to get you started. 

Overall, on a scale from one to ten, I would give this solution a rating of eight. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Artur Chyziewicz - PeerSpot reviewer
Co-Owner at Edusolution s.c.
Real User
May 25, 2021
A visual modeling and design tool that's stable and scalable
Pros and Cons
  • "It's a stable and scalable solution. I like that it's similar to Rational Rose."
  • "In Poland, it's a very popular tool, and I recommended it."
  • "It could be more user-friendly. The tools could be more simple to use. It's a very complex solution. Because I am a business analyst, I use these tools to manage requirements, and I make models in UML, BPMN, and ArchiMate, and it's complex. In the next release, I would like to see more integrations."
  • "It could be more user-friendly. The tools could be more simple to use."

What is our primary use case?

I use Sparx Systems Enterprise Architect to model BPM, UML, model enterprise architecture, and use with ArchiMate.

What is most valuable?

It's a stable and scalable solution. I like that it's similar to Rational Rose.

What needs improvement?

It could be more user-friendly. The tools could be more simple to use. It's a very complex solution. Because I am a business analyst, I use these tools to manage requirements, and I make models in UML, BPMN, and ArchiMate, and it's complex. In the next release, I would like to see more integrations.

For how long have I used the solution?

I have been using Sparx Systems Enterprise Architect for over ten years.

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

Sparx Systems Enterprise Architect is a scalable solution. The number of users we have depends on the project. In some projects, we have about 20 people, or in small projects, just one person. 

Which solution did I use previously and why did I switch?

A few years ago, I used Rational Rose, and Sparx Enterprise Architect is similar. In comparison to Rational Rose, it's more stable.

How was the initial setup?

It's a very easy installation.

What about the implementation team?

I implemented this solution by myself. You need a technical team with three to five people to deploy and maintain this solution.

What other advice do I have?

In Poland, it's a very popular tool, and I recommended it. It's not ideal, but they are very good tools.

On a scale from one to ten, I would give Sparx Systems Enterprise Architect a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architecte fonctionnel at AAnnex
Real User
Apr 17, 2021
A great solution with good pricing that makes it easy to create diagrams
Pros and Cons
  • "It's easy to search within the solution."
  • "The pricing of the solution is pretty good; it's reasonable, it works pretty well overall, it's easy to create all diagrams, it's easy to search within the solution, and it's very good software."
  • "The window froze for five or ten seconds. You can click and click again and it takes a second to come up. It might have been specific to a version."
  • "There was some sort of glitch within the last version."

What is our primary use case?

We put the solution on all of our systems. We've got about 200 systems on it, however, it's not all documented yet. We have about a third of all of our systems covered. There are likely 5,000 users that need to be covered.

What is most valuable?

The pricing of the solution is pretty good. It's reasonable. 

Overall, It works pretty well.

It's easy to create all diagrams.

It's easy to search within the solution. 

It's very good software. 

What needs improvement?

There was some sort of glitch within the last version. Everything is in French and I tried to use English. It didn't work so well.

The window froze for five or ten seconds. You can click and click again and it takes a second to come up. It might have been specific to a version. 

For how long have I used the solution?

I've used the solution for about two years at this point. It's been a while. 

What do I think about the scalability of the solution?

We have a team of about 20 that work with this product.

How was the initial setup?

I wasn't part of the initial implementation. I can't speak to how difficult or complex the setup actually was.

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced and not overly expensive.

Which other solutions did I evaluate?

I haven't had a chance to compare this solution to other products. For us, it works pretty well and we haven't had to look elsewhere for similar solutions. 

What other advice do I have?

I'm a functional architect.

I'm not sure whether or not our company has a business relationship with Sparx or if we are just customers. 

We don't use the product for generic cogeneration. We don't use it yet for that, however, in the future, we might.

I'd rate the solution at an eight out of ten. We're mostly satisfied with the capabilities of the product.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Enterprise Architect at a tech services company with 201-500 employees
Real User
Apr 5, 2021
Provides a centralized, self-regulating standardized repository of architectural artifacts which can take in or spit out a custom selected subset of these artifacts
Pros and Cons
  • "Automated reporting saves me a kazillion hours a week of cutting, pasting and editing."
  • "Yes one must invest a little time in learning how to use the tool."

What is our primary use case?

Creating a repository than everyone can work on for an entire enterprise and then creating a custom fit set of concepts, tools and process.

How has it helped my organization?

It provides a centralized, self-regulating (like a spreadsheet is self regulating) standardized repository of architectural artifacts which can take in or spit out a custom selected subset of these artifacts in a wide variety of forms including diagrams, spreadsheets, MS Word documents, tables, xml, JSON, etc. By allowing extreme customizability, it has drastically reduced learning and ramp up time for new uses.

What is most valuable?

Automated reporting saves me a kazillion hours a week of cutting, pasting and editing.

Profiles and Stereotypes allows me to reduce the learning curve for newbies by 95%

The automated charts and graphs hold great appeal for business types and its ability to connect with so many other tools (DevOPs, Jira, etc) make it a great enterprise level hub.

What needs improvement?

Their business model does not include consulting services but this can be a strength in some cases.

Companies that include or even highlight the consulting arm of their companies can easily create a situation in which the on site staff become dependent on the vendor consultants and are unable to progress without them.

Knowing which button to select or which icon to click on is one thing but understanding how a tools like this fits in to the overall methodology takes an in company investment in integrating the tools and software process.

I've worked for most of the big name vendors and I know first hand that the only real way to learn is to roll up your sleeves and start using the tool on a regular basis.

Training and instruction are very available for Sparx via webinars, videos, pdfs, whitepapers and email support which I have always found to be first rate.

In addition to the huge number of manuals, videos, webinars and forums available, just googling a Sparx issues is likely to provide with a huge number of hits to find just what you are looking for.

It's huge user base (750 K) is a big advantage.

Yes one must invest a little time in learning how to use the tool.  Using the cup o soup paradigm, "just add hot water" will not work. If you want that , stick with Visio,

For how long have I used the solution?

12 years

What do I think about the stability of the solution?

Perfect - never had any problems.

What do I think about the scalability of the solution?

Perfect - never had any problems.

How are customer service and technical support?

Though only available by e-mail they really know their stuff and respond very quickly.

Which solution did I use previously and why did I switch?

Visio - it's like comparing crayons and paper to a spreadsheet.

BizzDesign - a very polished tool but much less flexible and customizable than Sparx EA. Also much more expensive.

How was the initial setup?

No - install, run and if you want a repository run a db script.

YOu need to know how to run a database script.

What about the implementation team?

In house ( myself)

What was our ROI?

I can conservatively estimate that expert users double their production and novice users gain 10% The more you use it for the more savings you will see.

What's my experience with pricing, setup cost, and licensing?

The savings in license fees more than allows you to invest in a little training but get someone good.

The biggest challenge you will have with Sparx EA ( or any other modelling tool) is fully leveraging all the features it has to offer.

Too often, companies don't invest a little time in training  and it ends up being used as a drawing tool which is like using a smartphone only as a calculator.

Which other solutions did I evaluate?

Yes, but for the combination of price and value, no one beats them. Now if you want to pay a million dollars there's a lot to choose from.

While I've often heard the large million dollar tools tout how much more powerful they are I have yet to see anything they offer that Sparx EA doesn't.

What other advice do I have?

Watch out for fraudulent consultants who spout jargon but know nothing about modeling. Make someone show you the real stuff they have done.

Look for someone who can explain modern modeling techniques and concepts in a very understandable and intuitive way. If someone spouts too much jargon, watch out.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1539018 - PeerSpot reviewer
IT Professional at a energy/utilities company with 1,001-5,000 employees
Real User
Mar 29, 2021
Good price, easy to set up, and quite stable with useful TOGAF ADM model
Pros and Cons
  • "The TOGAF ADM model is most valuable, and it is also very cheap as compared to other options in the market."
  • "Its usability needs to be improved. For non-technical users, it is a little difficult to understand how Enterprise Architect works. Users who are not engineers find it difficult to understand how this tool works. This is something they need to work on. They can develop a BPM model to simulate processes."

What is our primary use case?

I am in a new company, and we are beginning the process of modeling the architecture. We're using Enterprise Architect for that.

What is most valuable?

The TOGAF ADM model is most valuable. It is also very cheap as compared to other options in the market.

What needs improvement?

Its usability needs to be improved. For non-technical users, it is a little difficult to understand how Enterprise Architect works. Users who are not engineers find it difficult to understand how this tool works. This is something they need to work on.

They can develop a BPM model to simulate processes.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is quite stable.

What do I think about the scalability of the solution?

It is a fixed license, so we don't have the functionality of scaling it. We have five people who are using this solution. They all are in the strategy area of the company.

How are customer service and technical support?

I didn't experience any issues so far, so I didn't ask for help.

Which solution did I use previously and why did I switch?

I have used MEGA HOPEX in my earlier company, but it is very complex to understand and costly.

How was the initial setup?

It is straightforward.

What about the implementation team?

We are implementing it on our own.

What's my experience with pricing, setup cost, and licensing?

It is cheaper than other solutions. Its cost is around $686 per year. There are no costs in addition to the standard licensing fees.

What other advice do I have?

To implement this solution, you need experienced people who know about enterprise architecture.

I would rate Sparx Systems Enterprise Architect an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at a insurance company with 1,001-5,000 employees
Real User
Mar 21, 2021
Easy to use, very stable, works with different standards, and has an incredible repository of artifacts
Pros and Cons
  • "Its ease of use and the breadth of the toolkit are most valuable. It has an incredible repository of artifacts to work with, and they're all cross-referenced. It works with a whole bunch of different standards. It works with BPMN, which is Business Process Modeling Notation, and it also works with something called TOGAF, which is the Open Group Architecture Foundation. There are different layers when you're dealing with architecture. There is the user interface, application, data, data servers, and all that kind of stuff. You have the infrastructure, hardware, and software layers, and then you have the application and business capability layers. You can model a business process and decompose it into all of the applications, data, and hardware to support it."
  • "Its ease of use and the breadth of the toolkit are most valuable."
  • "They should make the Save button easier to find. A simplified user interface for a lighter user would probably be useful. I am not sure if such an interface is already there."
  • "They should make the Save button easier to find."

What is our primary use case?

We are building it right now. We first have to build a repository and the tool, and then we have to develop the training for different types of users. We are using its latest version.

What is most valuable?

Its ease of use and the breadth of the toolkit are most valuable. It has an incredible repository of artifacts to work with, and they're all cross-referenced. 

It works with a whole bunch of different standards. It works with BPMN, which is Business Process Modeling Notation, and it also works with something called TOGAF, which is the Open Group Architecture Foundation. There are different layers when you're dealing with architecture. There is the user interface, application, data, data servers, and all that kind of stuff. You have the infrastructure, hardware, and software layers, and then you have the application and business capability layers. You can model a business process and decompose it into all of the applications, data, and hardware to support it.

What needs improvement?

They should make the Save button easier to find. 

A simplified user interface for a lighter user would probably be useful. I am not sure if such an interface is already there.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. Right now, we've only got a hundred books, but we want to have hundreds of thousands of books. There are only three of us using it in our architecture group, and then there are probably 30 other architects in other parts of the company who are using it.

How are customer service and technical support?

My colleague is dealing with technical support. 

How was the initial setup?

One of my colleagues did that. I am not familiar with the setup, but I know it is pretty elaborate because, like anything, you got to configure it the way you want. The more robust the tool, the more configuration it usually needs.

What about the implementation team?

In terms of the software solution, it doesn't take a lot of maintenance. It is like building out a library.

What other advice do I have?

I would advise others to understand their needs and find a tool that really meets their needs.

I would rate Sparx Systems Enterprise Architect an eight out of ten. It is a very strong tool, but I don't have enough comparison points to give it a higher rating.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Management Consultant & Architect at Contextual Focus Limited
Consultant
Feb 6, 2021
Great pricing with an easy initial setup and a comprehensive toolkit
Pros and Cons
  • "For the most part, we find that it is remarkable how inexpensive it is."
  • "It is an excellent way for a company to start or an organization to start using an enterprise architecture discipline."
  • "The presentation graphics need to be improved in future builds."
  • "The product needs better tools for defining report templates."

What is our primary use case?

We're doing enterprise architecture work primarily. In one case we're looking at enterprise data modeling. In another case is mostly business architecture.

How has it helped my organization?

We haven't used the solution long enough to make any observations in terms of the product improving our company's functions. It's too soon to tell.

What is most valuable?

For us, the solution is evolving still.

I find it performs as well as other solutions that I've used, like QualiWare's Rational System Architect. It performs quite well.

For the most part, we find that it is remarkable how inexpensive it is.

Overall, the solution offers very good packages.

The initial setup is easy.

What needs improvement?

The presentation graphics need to be improved in future builds. It's primarily an architecture tool. Therefore, it's using certain formulas, and they aren't really very useful in terms of presentation graphics for executives. It's an ongoing issue. You do some kind of diagram, you then have to convert it into a Microsoft PowerPoint in order to get a certain look and feel. Otherwise, the design is just too obscure for executives to understand.

The product needs better tools for defining report templates. Sparx will generate automated reports based on whatever you select from the repository. It has this templating tool that's very flexible, however, I can't get the damn thing to work properly. It's just not very user-friendly. It's almost like a programming language. That's the thing that we keep coming back to tech support with to say, "What are we doing wrong?" If they offered a better report generating front end that will let someone quickly and easily configure what they want in their reports, that would be very useful.

For how long have I used the solution?

I'm pretty new to the solution. I've used the solution for a little under a year at this point. It's likely been ten or 11 months so far.

What do I think about the stability of the solution?

While the solution has crashed a few times in the past year, I wouldn't describe it as unstable. There aren't really bugs or glitches on it. Mostly, it's fine.

What do I think about the scalability of the solution?

I can't speak to the level of scalability of the product. The user community for our purposes is quite small. We haven't tested scaling it with larger user groups. However, it's not the type of tool you would role out to a larger community anyway. Therefore, from a performance scalability perspective, it's hard for me to comment.

That said, from a functional scalability perspective, it's packed with all kinds of features. Your enterprise architecture approach could certainly scale up to accommodate more and more of the types of analysis you'd want to perform.

We have two teams that use the solution. In one case, there are three people using it, and in another case there are seven.

How are customer service and technical support?

We've used technical support in the past.

We've needed them for a few little obscure things and things just that are quite annoying to figure out. They've always been there and they're quite good.

We're quite satisfied with the level of assistance we receive. I would rate them at a perfect ten out of ten.

Which solution did I use previously and why did I switch?

Personally, I've used a lot of different solutions, and a lot of different kinds of case tools. However, in both my client environments that we are presently using, we presently implemented Sparx and they had nothing like this before. This is really an eye-opener to them and a new kind of field for them to go into.

How was the initial setup?

We found the initial setup to be very straightforward and simple. It's not complex at all. A company shouldn't have any trouble with the deployment process.

What's my experience with pricing, setup cost, and licensing?

The pricing is excellent. It's very inexpensive.

What other advice do I have?

We're just a customer and an end-user.

We're using the latest version of the solution.

We use different deployment models, including cloud and on-premises.

It's an excellent entry-level tool. I say entry level as case tools are typically a very expensive proposition to bring into a business, and not necessarily because of their licensing costs or their implementation costs. It is more the training costs of the individuals to start working and thinking in an architectural way and then using tools like this in a consistent and productive manner. You need a methodology investment and you need training investment, and then you need a setup investment for the actual enterprise architecture program or practice that you're going to work with.

The tool itself is comparable to a bunch of others. However, it's not as expensive as most. It's in fact so cheap that last year, due to delays related to the COVID lockdown, I ended up buying a license for myself. It's that inexpensive. It cost less than Microsoft Word. It's an excellent way for a company to start or an organization to start using an enterprise architecture discipline. However, it's not an end-to-end solution. It could be an end-to-end solution. It just involves training of resources and change management for different processes and for governance and all this. A lot of companies just either don't realize that at all or aren't prepared to make the investment outside of the cheap license.

I would rate the solution eight out of ten.

It offers a comprehensive toolkit that it provides very good capabilities. The kinds of coverage that it gives to enterprise architecture tasks are great. The diagrammatic flexibility that it has, the methodological flexibility, and diagrammatic flexibility are also very helpful. It can support lots of different metamodels that will allow you to implement different enterprise architecture methods. It'll diagram them all. It does a very good job of allowing you to structure your environment so that you can support lots of different kinds of analysis across domains of enterprise architecture. It's very flexible in that sense. For these reasons, I give it fairly high marks.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions architect at a government with 5,001-10,000 employees
Real User
Feb 4, 2021
A wide, stable, and intuitive solution with a lot of possibilities and support for standard modeling languages
Pros and Cons
  • "Modeling is a part of my work, and it has a lot of standard modeling languages. It is quite wide, and a lot is possible in it. We are not programming it ourselves, but if you are into programming and developing software yourself, you can go further and do a lot with Sparx. You can work from the framework and go into the details. With this solution, you get a lot of value at a low cost. It is also quite intuitive in terms of use. I like the use of it."
  • "With this solution, you get a lot of value at a low cost."
  • "The fact that you can do a lot yourself is a plus point, but it also becomes a challenge because you need an understanding of the programming languages to get things to work. It becomes challenging for those who are not very good at programming. You have standard reports, but if you want to make your own reports, you have to program it. Similarly, if you want validations rules, you have to take care of them yourself."

What is our primary use case?

I work for a big government organization, and I am an advisor. I provide advice about the standard IT solutions, BI solutions, and integration solutions. I advise about the standards that we have. We are trying to make everything as standardized as possible for the whole organization. While advising, I think about whether a solution is good enough and meets the standards. I also consider if we have to do some upgrades or if we need to change the solution. I only give advice. I am not the one making decisions. 

What is most valuable?

Modeling is a part of my work, and it has a lot of standard modeling languages. It is quite wide, and a lot is possible in it. We are not programming it ourselves, but if you are into programming and developing software yourself, you can go further and do a lot with Sparx. You can work from the framework and go into the details.

With this solution, you get a lot of value at a low cost. It is also quite intuitive in terms of use. I like the use of it. 

What needs improvement?

The fact that you can do a lot yourself is a plus point, but it also becomes a challenge because you need an understanding of the programming languages to get things to work. It becomes challenging for those who are not very good at programming. You have standard reports, but if you want to make your own reports, you have to program it. Similarly, if you want validations rules, you have to take care of them yourself. 

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We don't have a lot of users because we are not developing the software ourselves. We just use a few models of the software.

How are customer service and technical support?

We have our own functional maintenance. We also have an external company for technical support. They get in touch with Sparx's technical support if needed, but I don't have an idea about if they need support. 

What's my experience with pricing, setup cost, and licensing?

Its price is very good for the value that you get with it.

What other advice do I have?

It can do so many things. Because of this, sometimes, it can be a bit difficult to find what you need, which is logical and expected in every tool with a lot of features. It is kind of a project in itself to learn to work with it. It is quite easy when you work with it for some time.

It is a very good solution. Before you start, I would recommend considering the following:

  • How will you use it?
  • Do you need a central database or does everything work separately?
  • Do you need a lot of exports and imports for other things? 

There could be challenges in terms of the integrations of the models and when there are a lot of people working on it. You need to think about who is given what rights, and you shouldn't let everyone work on everything because it could become a mess. You need to think carefully about how to organize your work before you start working with it. 

I would rate Sparx Systems Enterprise Architect an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Sparx Systems Enterprise Architect Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Sparx Systems Enterprise Architect Report and get advice and tips from experienced pros sharing their opinions.