Sophos XGS Reviews

The interface is great.

It's a very easy-to-use product.

The product was easy for us to install. 

The pricing is okay. 

We've had many problems lately. We're having issues with its firmware, now, and we are trying to fix it with the supplier, the Sophos supplier in Turkey. 

It has recently started to suddenly block and crash. We don't know what will happen. We're not sure if it is the device or something else. We're trying to fix the problem with Sophos. 

It's not extremely scalable. 

I've been using the solution for six months. 

I'm not sure what the issue is, however, it has been crashing and we're trying to find a fix or a solution. 

I don't find the solution to be very scalable. 

We have 300 people using it right now. 

We're working with a Sophos supplier in Turkey. When we run into issues, we reach out to them. We're dealing with them right now. 

The installation process was very simple and straightforward. It wasn't overly complex or difficult. For us, the deployment took about two days. 

You only need two people to maintain the product. It's not labor-intensive. 

I'm not sure of the exact amount we paid, however, compared to other firewalls, the pricing isn't too bad. 

I'm a customer and an end-user. 

We bought three devices from Sophos. We're just dealing with some issues with crashing right now.

I'd rate the solution five out of ten. 

Potential new users should clearly investigate other firewall models. They need to be sure of what they pick before they pay for any solution.

We normally use physical appliances for office and virtual appliances for datacenter.

XGS is similar to XG series but adds new Xstream Flow processors that are used to accelerate various functionalities that are normally done in x86 CPU.

Sophos will soon release SFOS v19 software which will utilize Xstream for even more functionalities like IPsec, SSLVPN, SDWAN and etc.

What I found most valuable in Sophos XGS is that it's very easy to manage.

Authentication with Azure AD needs improvement. It would be better if it could work directly without using local AD server. For comparison Fortinet FortiGate allows to use SAML authentication with Azure AD and does not require any local server. It is currently unknown to me, if or when it will be implemented on Sophos.

Local DHCP service also needs improvement. Windows DHCP service offers more functionality and is more flexible and easier to use. SFOS v18.5.3 added DHCP option functionality in the GUI - which previously worked only from CLI. 

I've been working with Sophos XGS since they came out. I cannot remember exactly the year and date, but it hasn't been so long, e.g. just one year.

It is very stable - have not had any issues.

The scalability of Sophos XGS is good. Normally we suggest the clients to use firewall as a service, since it gives more flexibility both for client and us, since usually we manage the client's firewall. There is a virtual version of the firewall which scales even more, since it can be upgraded to a license that offers more RAM and CPU cores. For us, it scales very well, e.g. I'm giving it the maximum score: ten out of ten.

If a client is looking for a new firewall, then we normally need to consider as much information as possible (user count, weight per user, LAN throughput, WAN throughput, functionalities and etc). If a client wants to pick a solution for larger environment, then we also ask recommendation from Sophos to get the most optimal solution.

Positive

The initial setup for Sophos XGS is very easy. From cloud it can be deployed even faster, since it allows to create configuration templates.

The ratio of price and functionality is good.

Licensing cost depends on particular model and required functionality:
- It is possible to use the firewall without any license, but then it will work only as port based firewall.
- Normally we suggest to use at least Standard License.
- Licensing cost for single appliance or active/passive HA cluster is the same - only 1 license.
- Active/Active cluster requires 2 licenses and performance gain is very small. It is better to use more powerful appliance. 

We are Sophos Gold partner and mainly like to use Sophos XGS firewalls.
If it a requirement by client, then we can also offer non-Sophos firewall solutions.

There are multiple models of Sophos XGS that we use, e.g. we use both desktop  and 1U sized models.

Sophos XGS can be fully cloud managed, and it's possible to deploy it directly from the cloud, that you installed the hardware, and maybe I have to use an ESB key, though I'm not sure. We haven't tried deploying it that way yet.

The only difference between Sophos XGS and Sophos XG is the software version that is supported on the hardware. The difference will be when the version 19 software comes up, as it will not work on Sophos XG.

I recommend Sophos XGS to others who are thinking of implementing it. I recommend for them to use it. Sophos firewall can be also used without additional firewall, but we strongly suggest using Standard license, which offers application filtering and IDS/IPS.

We use Sophos XGS primarily for VPN and security with clients and supplies.

Sophos XGS has some rules and intelligence to scan all vulnerabilities in our network.

The most effective feature in enhancing our network security is the threat intelligence capability.

The technical support could be improved as it is currently not competent and pretty slow.

I have been working with Sophos XGS for three years.

The technical support is rated three out of ten, indicating it needs significant improvement.

Negative

The pricing of Sophos XGS is okay. It is approximately two thousand and a half per year.

I would rate it an eight out of ten.

We use Sophos XGS mostly for website blocking, application blocking, and site-to-site VPN.

Compared to other products, Sophos XGS is a user-friendly solution.

It would be useful if Sophos XGS included DDNS-based features.

I have been using Sophos XGS for four years.

I rate the solution an eight out of ten for stability.

Sophos XGS is a scalable solution. We have more than 50 users in our organization.

Sophos XGS provides good technical support. The support team has good knowledge of troubleshooting and fixing our issues.

The solution’s initial setup is complex.

We implemented the solution through an in-house team. The solution’s deployment takes half an hour to one hour.

Sophos XGS is a cost-effective solution.

I would recommend Sophos XGS to other users because it is more cost-effective than other products.

Overall, I rate the solution an eight out of ten.

All security solutions are the same. It depends on the size of the network and license. They have the same features. Brands provide extreme protection.

The solution is expensive.

I have been using Sophos XGS for four years.

The product is stable.

The solution is suitable for small and medium businesses.

Customer support is great.

Positive

The initial setup is easy and takes around 30 mins to complete.

The product’s pricing is average compared to other solutions.

Overall, I rate the solution an eight out of ten.

We did buy access points, and we did use the WiFi configuration. We did create a configuration for the WiFi to the access points on the same interface. It's great for access point integration.

The user interface is fine.  

The configuration and customization capabilities are good.

It is very lovely to work with Sophos in general. It's easy to use and user-friendly.

There is a lot of great documentation available to users. 

The stability is good. 

It's scalable. 

The licensing prices are too high.

There are a lot of false-positive cases. 

We'd like to see access point integration. 

I've been using the solution for four months.

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The product can scale. 

We have about 150 users on the solution right now. 

I have not used any technical support services. There is so much documentation online, I do not need assistance. 

I also use Microsoft products. I prefer Sophos for on-premises and Microsoft for cloud and antivirus products. 

Microsoft Defender and the Microsoft Defender cloud panels admin portal are native, and we are using many Microsoft products, so it just makes sense due to the environment to use Microsoft products. 

While the deployment was done before I began work in the organization, I reset it and configured it completely.

There are a lot of Sophos post-configuration documents, Sophos videos, et cetera. It was the first time that I configured Sophos. However, it was all good.

The product is very easy to maintain. 

The cost to license the product is a bit expensive. I'd rate the cost at a four out of five in terms of affordability. We pay about $150.

I'm a consultant. I'm using the latest version of the solution.

Sophos is good for smaller companies. It might not be suitable for large ones. 

I'd rate it seven out of ten.

I use XGS for filtering and spam blocking. We have 255 users.

Spam filtering is what I love most about XGS.

The reporting could be better. 

I have been using Sophos XGS for about five years.

Setting up Sophos XGS is straightforward, and it took us about four hours to deploy.

I pay for a yearly license for XGS. It's not cheap, but the price is okay compared to other gateway devices. It's in the middle. 

I rate Sophos XGS eight out of 10. 

We are system integrators implementing Sophos fvarious of clients, including government agencies, industry, small offices, and schools. We can implement this solution for any organization. They have Sophos on the cloud, but we only install on-premises for our clients. 

We receive an email report on the number of attacks Sophos has stopped each day. Since we installed the solution, the number of detected attacks has increased considerably. 

Web filtering and intrusion detection are essential features. As system integrators, we also like the dashboard because it's easier to configure all the features.

Our only issue is the price.

I started working with Sophos about four years ago.

Sophos is stable.

Sophos is scalable. You can do high availability and a lot of other things with it.

I rate Sophos' support five out of 10. It's sometimes difficult to contact them, and finding a solution is not easy.

Sophos is one of the best solutions on the market, but Meraki and FortiGate are on the same level. We only work with Sophos and Meraki. We don't use any other vendors. Meraki is installed for specific situations, but we use Sophos for the rest.

There is an installation wizard, so the deployment is straightforward. The basic installation takes about an hour. However, it takes longer to build a customized solution for a client with multiple policies that must be configured. It is easy to do it, but it takes time.

After the deployment, there isn't much maintenance. They notify us when they need to install an update.  We can do it without rebooting the system, so the customer has no downtime. 

I rate Sophos XGS five out of 10 for affordability. Sophos has several license tiers. The basic license is Network Protection, and you can purchase additional modules. Right now, if I want to upgrade one client to the new one, they give me a 99 percent discount on hardware. However, the hardware cost is nothing because the license is expensive.

I rate Sophos XGs nine out of 10. Aside from the price and the support, the solution is excellent. My only advice is to be careful because you cannot renew the license again once Sophos products reach the end of life. You have to purchase a new solution.