Slack Business - Enterprise Reviews

We use Slack for having meetings with one of our vendors.

The most valuable features are video conferencing and sharing content during meetings.

I would like the in-meeting content sharing facility to be improved.

We have been using Slack for about one year.

Slack is stable and we haven't had any problems.

We have not had issues with scalability but our audiences in the meetings have not been large.

The technical support is fine.

In addition to Slack, we use Microsoft Teams as well as Skype. I think that all of these products are comparable, with nothing, in particular, that is an advantage or disadvantage.

Overall, Slack meets the needs that we have.

I would rate this solution as average, at five out of ten.

We are using Slack for web conferencing. It is primarily for external communication with one of our suppliers.

The most valuable feature is the screen sharing, which works well.

This solution is freely available to almost everyone.

The tracking, integration tool, and voice calls are all good.

The user interface is intuitive for me.

There should be better integration between Slack and Office 365.

It should be easier to work collaboratively on files.

I would like the text in chat to be more customizable.

I have been using Slack for a couple of months.

We have not experienced any problems with stability. We use it maybe once a week to contact one of our suppliers.

As a user, I have not had problems with scalability. I am part of a small group that makes use of slack but that doesn't mean that it isn't widely used in the company.

I have not been in contact with technical support.

We are using multiple web conferencing tools including Mircosoft Teams, Skype, and Slack.

I would say that the user interface in Slack is more intuitive than in Teams. One advantage to teams is that it is fully integrated into Office 365. I would say that collaborative working on files is better in teams. In our situation, the focus of Teams is internal, rather than with external partners.

Overall, this is a good product and I can recommend it. It's easy to use and so far, it has been reliable.

I would rate this solution an eight out of ten.

I use Slack to communicate mainly for content related tasks with clients as they find it easy and quick to keep track of all of the on-going projects. Most importantly, it helped me to communicate with other content writers whenever I have to work in a team for a particular content project.

Earlier, while we used to communicate through email, it was good but it became difficult to keep track of all the projects and keep ourselves updated with the latest changes. Since we started using Slack, we have been able to solve each other's problems and identify all of the loopholes within a reasonable timeline.

Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks. Personally, I love the feature that gives you the ability to name a channel as per task and include/exclude members within that channel to eradicate all other disturbances.

According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time.

I would like to see the social sharing of blogs, announcements, or other news directly from the message corner. 

It's our organization's chatroom where workflows and information are passed. We use Slack for communication within teams.

Slack has been very useful in our organization for doing communications and passing on pieces of information.

I really liked the Slack bot and its integration with partners to make the work easy and with proper flow. We can create a group also.

• I think it's the best till now and the Slack team is doing well.
• It will be great if they can start using the offline mode chat. Once we are back online, it will float the messages again.

The product is stable, but you need an online connection.

This product has been doing well until now. 

We were using Google Hangouts before Slack.

The initial setup was very easy.

It was an in-house implementation and easy to set up.

You can have a free trial also for Slack, and its pricing depends on the features and team size you want to go with. The pricing is good, and it's worth it.

We were planning for Skype, Discord and Microsoft Teams.

I mainly use Slack as a collaborative chat, video and audio tool. I am able to set up a Slack room for different purposes and have all major stakeholders collaborate in real time. I enjoy the functionality on Slack that enables my team members to edit and collaborate on documents simultaneously.

Slack has helped to increase the productivity of my teams and organization. We have been able to cut down on subscription costs, reduce client delivery time, troubleshoot more effectively, and achieve positive results more easily. Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams.

Chat, video, and call functionality has been awesome. The ease of setting up and integrating with other apps is seamless. Data consumption by the app is also at its barest minimum, helping to cut costs on the amount of data required to explore calls, video, or chat functionalities within the app.

I think the app is good enough, as I don't have any reason to comment negatively on it. The only area of concern that I have is with the inability to preview received documents without having to download them first. This could offer some sense of security and prevent downloading corrupted files or viruses.A "preview attachment/document" would suffice as an improvement, this will allow users decide if the need to download an attachment or not

With respect to the stability, the app functions well, without glitches.

This is a very scalable solution.

Technical support for this solution has been very helpful.

I did not use another solution prior to this one.

The initial setup is very easy and straightforward.

The vendor handled our implementation and did a professional job.

Our ROI is approximately 40%.

I have evaluated both Microsoft Teams and Skype.

This is a great app that has awesome functionality. A try will definitely be worth it.

We are using Slack for all office internal communications — to create polls, reminders, notifications for builds, etc.

Previously, we were using Skype and HipChat, but the issue was we had bad notifications systems, so that's why we shifted to Slack.

In my opinion, the integrations feature is the most powerful feature because some issues are of immediate priority and we want to get the notification promptly, and through the Jira plug-in, we are getting those.

I think the login feature needs to be improved most because I've been having an issue with logging in to the desktop app for more than six months, but still, it's not been resolved.

I use it every time. For professional and personal use. Their integration is a game changer, and the UX is really great.

• Process made easy
• Collaboration between teams increased
• Productivity is now largely increased: top.

• Integration with Phantombuster, Box, and many many more. 
• Now, teams can do much more and proactively with Slack.

• We can't improve the perfection. 
• The pricing is OK.
• The UX is wonderful.
• They could improve the calling quality.

Overall, it is a good idea as it works better than most solutions out there.

The mobile function is horrible. 

Notifications rarely show up. Either messages will not send or they will send twice.

The mobile app needs improvement. It consistently misses notifications.

The idea of using Slack was to keep non-business related talks from business talks. In Slack, you have different channels where you can set topics, therefore people will not divagate on a specific subject.

It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages. If you want something about a specific topic, you just go to that channel, scroll a bit, and eventually you will find it.

Its integration with different apps is a great feature. Also, for a deconstructed environment, bots, GIFs and customizable emojis are a great fun for the IT team!

Slack could add additional and better integrations. There is a lot of room for improvement here. 

Also, notifications are not as good as they could be (especially for mobile).

We are able to manage various channels by different locations and subjects, and it integrates with Google Drive.

• Channels
• File sharing
• Works well on mobile

Notifications.

No stability issues, works perfectly.

I haven't notice any scalability issues.

Tried to find information about advance settings for notifications, but did not find what I was looking for.

We used Skype. We switched because our parent company uses Slack, and we had to adjust.

Pretty straightforward.

I am not dealing with pricing and licensing, so I cannot comment.

Initially I thought it cannot be better than Skype, but after working with it for a while I can definitely confirm it is a great tool for collaboration.