Slack Business - Enterprise Reviews

I use the solution to communicate with the developer community. If I have any issues, I reach out to them for troubleshooting. I also use the product to know about upcoming tool upgrades. We use the solution as a community to reach out.

We use Dependency Track. I had multiple issues during the configuration. I contact the tool developer using Slack to identify the issue. The developer provided me with a resolution, and the issue was resolved.

Sometimes, someone has already faced issues similar to what we are facing. Instead of asking the question again, we can search the question and look for the remediation that is already mentioned. The portal is at its best version now. There shouldn't be any changes. The solution provides two-factor authentication. The integrations are good.

Sometimes, the servers are not available. It is rare, but it happens.

I have been using the solution for two years.

I rate the tool’s stability a ten out of ten.

The tool is scalable. We have 20 users in our organization. Only some people in the organization do R&D work.

Overall, I rate the product a ten out of ten.

My organization uses it for collaboration and updates. We use it for meetings. Slack can be integrated with Confluence, Google Meet, and Zoom. We use it for important events. We constantly check Slack for updates from our bosses, CTO, and CEO.

The solution provides spell-check features while messaging. People cannot join groups without the admin’s permission. Slack’s security is really, really good. Even if something happens to our mobile phones, we can still retrieve our messages in Slack. I like that we can integrate the solution with various tools. The product gives the best user experience. The interface is wonderful.

The product could improve its notifications. The notifications on the phone are delayed. The notifications on the laptop come on time, though. There’s a latency issue in the application.

I have been using the solution for four years. I am using the latest version of the solution.

I rate the tool’s stability a nine out of ten. I had an issue when I was using Slack on a Linux distribution. Not all Slack integrations are reliable. The version of Slack on Windows is far more stable than Linux. I did not contact the support team for it, though. I just deleted the application and reinstalled it.

I rate the tool’s scalability a nine out of ten.

The initial setup is very easy. The product is deployed on the cloud. The deployment takes a couple of minutes. It has very low latency.

I advise everybody to use the solution. It is one of the best tools that a company can use. It is specifically designed for collaboration within the workplace. Overall, I rate the product a nine out of ten.

I use the product to chat and huddle with company members.

It doesn't offer much in terms of improving the organization. It's just used for chatting, being in touch with others, and setting up meetings.

The huddle feature is valuable to me. We can easily make a video call.

The product should provide integration with other solutions like Gmail or Outlook.

I have been using the solution for more than two years.

The solution’s stability is good. I rate the stability a ten out of ten.

I rate the solution’s scalability a ten out of ten. All 150 people in my organization use the product.

I use Microsoft Teams and Google Chat as well. I'm more comfortable with Google Chat because the interface of my Gmail and Google Chat is on the same page. I do not need to open two different software.

The initial setup was very easy. It took five to ten minutes.

The product is not difficult to use. Overall, I rate the solution a nine out of ten.

The reason we are considering other products is because of integration. It doesn't integrate with CRM or ERP. We worked with Microsoft Exchange and we worked with CyberArk. We have what we need, so we don't require Slack anymore. But I think it's a good product.

The reason is we are moving towards a new CRM, so we have a suitable solution to integrate with the new CRM. We have more specific needs now. Slack lacks in certain integration. 

I have been using this solution for two years. 

Slack is a very stable product. However, with the free version, we only have limited message history access in the free version. But overall, it's a good product and a good solution.

There are around ten end-users in my company using this solution. There is only one administrator for the solution.

The initial setup was very easy.

Slack is a good product in its free version, but currently, we are integrating it with VM-sharing solutions like Dolibarr. We are also exploring other products similar to Slack. So, in about a month, we will be moving towards these new products and won't be using Slack anymore. 

However, until now, for the past two years, it has been a good product.

In the new CRM RFP, we plan to use Nextcloud. We also use SysTrack, but it's free. That's how our organization works. We have our own server, etcetera.

So, the only problem is we could not integrate it with our new solutions.

I would definitely recommend Slack for small companies. For medium and large companies, I'm not sure. Maybe there are integrations available in the premium version of Slack. Otherwise, it is a very good product. 

Overall, I would rate the solution an eight out of ten . 

The tool helped us with collaboration. Another use case for us was ticketing, where people who needed to take action could be informed immediately on Slack rather than over the conventional mechanism of emails. You need to look over hundreds of emails and then realize that there is a ticket. You can also collaborate to get document reviews done and avail feedback immediately rather than exchanging and putting it in our systems. 

I am impressed with the product's calls and screen share features which are very useful. 

I want a feature in the solution that will help me share documents only with the set of people that I prefer rather than all of them. I would also like the solution to have a feature similar to Microsoft SharePoint where you can group all your documents. 

I have been working with the product for one year. 

I haven't encountered any issues with stability. 

The solution is scalable and can accommodate thousands of users. I didn't see any problem with scaling. My company has 1500 users for the product. 

We use the solution's cloud version. 

I would rate the product a nine out of ten. The tool is a great collaborative tool that works well with teams spread across different locations. It helps them to come together and have a common workspace to work efficiently. Slack is a productivity improvement tool as well. My company has migrated to Teams since we subscribed to the Office 365 suite and switched to a standard communication channel. 

We use it with our clients for sharing files and for communication.

We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in.

We also send/download multiple files at a time.

It's also helpful that we can do group and individual calls on Slack.

There is a great search functionality.

 Sometimes there are login issues.

I have experience using Slack. 

It is stable. 

Slack is east to scale.

It is an affordable solution. 

Overall, I rate the solution a six out of ten. 

I use Slack for team collaboration.

Tasks and team huddles are the most valuable features of Slack.

When I share any file with my colleagues, that file remains in Slack storage even after I delete the message. I need to manually delete them one by one. It would be better if Slack had a 'select all' option to delete all the files.

I have been using Slack for four years.

Slack is a stable solution.

I rate Slack ten out of ten for stability.

Around 20 users are using Slack in our organization, and we have plans to increase the usage.

I rate Slack an eight out of ten for scalability.

On a scale from one to ten, where one is difficult, and ten is easy, I rate Slack a seven out of ten for the ease of its initial setup.

The solution’s pricing is cheap.

I use Slack on the cloud as a SaaS service. I recommend Slack for better conversations in a product team.

Overall, I rate Slack a nine out of ten.

I use the solution mainly for chat. I go on spontaneous calls with colleagues. We also have channels for specific topics or customers and share workspaces with partners. Some of our partners also use Slack. So, we use shared workspaces and channels, which is a very good way to stay in contact with them.

The product is easy to use. It provides an easy way to stay in contact with partners and create workspaces. We can exchange information, have discussions, and search for information. We create channels for technical topics. It is quite useful to find answers because others in the team might have the answers to our questions.

The integration with SharePoint doesn’t work properly. It might be due to an access issue in the company. It is quite annoying. Sometimes, we cannot copy a shared document, but it might be because of the settings.

I have been using the solution for four years.

The tool is super stable.

The tool is perfectly scalable. The whole company uses it. We have around 1000 users. My colleagues at IBM have an even larger installation that works quite well.

Our organization has multiple tools, like Microsoft Teams, Zoom, and Webex. I can choose the one I like. I chose Slack because it is easy to use, and the spontaneous communications and channels are very useful. I prefer Slack for chats, channels, and exchanges with partners, but I prefer Teams or Zoom for web meetings, training, and webinars.

The product is easy to set up. The solution is deployed on the cloud.

I recommend people to start using the solution. And make sure you use the status feature and synchronize it with Outlook, so that people can see when you are busy. Overall, I rate the tool a ten out of ten.