SAP HCM Room for Improvement

Dave Dumeni - PeerSpot reviewer
Project Manager at Telecom Namibia

HCM is actually moving over to the cloud, which is Success Factors or S/4HANA.  It's a better solution than the current platform because the current platform is quite rigid and not as flexible and end-user friendly as other HR solutions. 

This is a transaction driven type of system, whereby a user actually has to know or understand a certain transaction code.

If they have no idea, they will not be able to do anything. From that perspective, there are a couple of drawbacks. The solution is of course not as flexible. It's more than an application. It was the best back then, but things have evolved and technology has evolved significantly. People want easier to work with applications.

The graphic user interface could be improved. It's not for a use of 20. I think the most improvement will be on the front-end than the back-end.

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Sara Kadry - PeerSpot reviewer
HR Digital Transformation Senior Manager at Integrated Diagnostics Holdings PLC

SAP needs a total upgrade to the user interface. I've worked with the performance module and the objectives and goals module in HCM and they're far from being satisfying to any customer compared to what exists now with SuccessFactors. 

SAP also needs to apply better practices to the talent management modules. There needs to be a renovation of the interface and functionalities of the talent management modules.

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KK
Manager Finance at a tech services company with 1,001-5,000 employees

The solution is rather expensive.

I'd like to see the solution offer even more stability in future releases.

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Benefits Administration
November 2022
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Sameer Younas - PeerSpot reviewer
Team Leader at Fauji Meat Limited

We input all of our workflows into SAP to make our work environment better. All of our new projects and new policies will be implemented in SAP. It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company.

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Kumar Madhur - PeerSpot reviewer
Service Delivery Project Manager at HCL Technologies

SAP HCM could improve by having more resources and making it more user-friendly. It is complex.

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RV
Director & CHRO at a computer software company with 11-50 employees

The extensibility that SuccessFactors talks about is when we are required to create an add-on solution or a small application, that could be developed within the ecosystem of the Oracle HCM itself, and then integrate it easily. 

This is a feature that we can look forward to seeing in  SAP as well.

The extensibility of the integration could be improved.

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GP
Executive Director at a tech services company with 201-500 employees

It would be nice if the solution migrated to S/4HANA, although this is not an immediate need of ours.

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Buyer's Guide
Benefits Administration
November 2022
Find out what your peers are saying about SAP, Workday, Oracle and others in Benefits Administration. Updated: November 2022.
655,711 professionals have used our research since 2012.