Okta Platform Reviews

Okta Platform is my primary tool for implementing Single Sign-On and Multi-factor Authentication. I use Okta Platform primarily for securing employee access, along with leveraging it for lifecycle management to automate user onboarding and offboarding.

The Single Sign-On and Multi-factor Authentication features are the best that Okta Platform offers. These features make my work easier and more secure by automating joiner, mover, and leaver processes, so when a new employee is added to our HR system, their account is automatically created in Slack, Zoom, and the applications we use, increasing productivity without wasting time.

The sharing of secure access via user groups allows us to instantly provision access to shared tools for our remote project teams, ensuring they have exactly what they need when they join a call or project. Okta Platform has positively impacted our organization by dramatically improving our security posture, enforcing Multi-factor Authentication across all applications, and increasing productivity by allowing employees to access all their tools with one set of credentials.

Okta Platform could be improved by offering more out-of-the-box templates for advanced workflows and making the administration console faster when searching through a very large group of users.

I have been using Okta Platform for approximately five years to manage identity and access across our global workforce.

We have seen a 60% reduction in password reset help desk tickets and a significant decrease in the time it takes to onboard new employees from when they join.

I advise others looking into using Okta Platform to start with a clear group strategy before beginning; if the requirement for groups and naming conventions is organized from day one, setting up security policies and automated provisioning will be much easier. I would rate this product 9 out of 10.

Public Cloud

Amazon Web Services (AWS)

My main use cases with the Okta Workforce Identity include preparing my certification and doing integrations such as org-to-org integration or Active Directory, and it is mostly about integration.

As an individual user, I appreciate that I can create my own lab with Okta Workforce Identity. They provide instances for me to create almost ten instances to test.

Some of the best features with Okta Workforce Identity are configuring the SSO through Okta to Okta. For me, it was the certification and the integration I worked on because it was my pathway to prepare my certifications, along with the directory and network security, the IP zone and related components.

We use the Single Sign-On feature with the Okta Workforce Identity, and I configure it through the platform, especially for Okta-to-Okta. From one instance, I could switch to another using the SSO, as Okta to Okta allows the SSO feature.

The impact of SSO on my IT overhead and user experience has been significant because it reduced authentication fatigue, password sharing, and password reusing. For administration, it is integrated, and it is great for IT support. For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.

Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light. Okta is mostly focused on execution and runtime, which means maintaining authentication and ensuring people connect with the appropriate session. However, it could improve in the governance part, particularly regarding better role management and workflow, as I feel it is tedious on Okta. I think Okta could enhance the governance area of identity.

[Full sentence answer to 'For how long have I used the solution?' from the text.]

I have not personally experimented with technical support from Okta Workforce Identity, but I see there is a good community and many resources available. I have not tested Saviynt's support either, but I know there is direct contact with Saviynt support.

I cannot rate the support for Okta Workforce Identity directly because I have not experimented with it; however, I notice good communication within the community, but it would not be fair to rate them without personal experience.

Positive

I have tested different solutions before Okta Workforce Identity, including Saviynt and SailPoint, and decided to go deeper into Okta because it allows me to create my own lab. I worked on a homemade solution for about three to four years back, spending five years on that project.

My experience with the initial setup of Okta Workforce Identity is that it is straightforward and not huge. The initial setup is simple and, considering it is a SaaS solution, it is easier. I have tested the connector, which is available for on-site solutions for Active Directory, and there is still a lot of infrastructure relying on Active Directory.

Regarding experience with pricing for Okta Workforce Identity, I do not have the pricing on IGA solutions or IAM solutions, but from my study two years back for a project, I found it is not that huge.

The main differences I notice between SailPoint and Okta Workforce Identity for the IAM solution suggest that they are in different categories. SailPoint is mostly for the admin part, while Okta is excellent on the runtime section, focusing on secure authentication and SSO. SailPoint is used for configuring identity with the right entitlement while Okta is about ensuring secure connections and efficient user authentication.

I would rate Okta Workforce Identity seven out of ten.

Public Cloud

Other

One of the majorly used use cases for Okta Workforce Identity is the assignment of different SaaS applications, which are cloud-based, and using them with single sign-on. Users don't have to remember the password for each and every online cloud-based application. They just need to sign in with one email and password. This is one of the major benefits of using Okta Workforce Identity.

One of the best features of Okta Workforce Identity is its integration with different SaaS applications, which makes it a better product than the competitors.

The multi-factor authentication feature in Okta Workforce Identity is very good. It has its own verification app as well. It is very good in authentication, and we can use hardware keys, software keys, or any authenticator, majorly known authenticator app, for multi-factor authentication.

The provisioning and deprovisioning features of Okta Workforce Identity are very good. We can automate them as well, and we can provision users, groups, applications, and provision tools based on specific groups as well. The product is very good in that as well.

I believe that if we integrate the workflows section into the main Okta Workforce Identity dashboard, it can be very useful.

We have been using Okta Workforce Identity for about 4 to 5 years now.

In terms of the initial setup and deployment, I find it to be very easy. We have to set it up for the first time, and it has a very straightforward implementation. We have the pictorial and video guides on the Okta Workforce Identity websites on how to deploy it, how to set up employees, how to provision them, how to create groups, and how to set up devices. Each and everything is documented, and it's pretty much straightforward to use.

Okta Workforce Identity is a stable product. We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.

We have never felt the need to contact the Okta Workforce Identity support team. It has been up and running. We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.

Positive

We weren't using any single sign-on application or solution before choosing Okta Workforce Identity. This was our first product that we implemented in our company.

In terms of the initial setup and deployment, I find it to be very easy. We have to set it up for the first time, and it has a very straightforward implementation. We have the pictorial and video guides on the Okta Workforce Identity websites on how to deploy it, how to set up employees, how to provision them, how to create groups, and how to set up devices. Each and everything is documented, and it's pretty much straightforward to use.

I don't have the exact quotation or the exact pricing details for Okta Workforce Identity, but everything comes at a cost. However, when it gives you scalability and reliability, then I don't think the pricing matters.

I believe we have a lot of features in Okta Workforce Identity and I don't think we should be having more features in it as it's currently packed with a lot of features.

I believe we have a lot of features in Okta Workforce Identity and I don't think we should be having more features in it as it's currently packed with a lot of features. On a scale of one to ten, I would rate Okta Workforce Identity a nine out of ten (9.9).

Public Cloud

Other

Okta Platform serves as a single sign-on tool in our daily operations. We use Okta Platform because we have access to numerous applications, and it is impractical to add all websites to a favorites bar or remember all the passwords for these applications, tools, and websites. We have configured Okta Platform for every person, allowing them to connect to the tools and applications through single sign-on.

The best features Okta Platform offers are the ease of use and the ease of access.

The ease of use comes from the very user-friendly interface, which allows us to select the application we need to sign on to easily. The ease of access stands out because it can be accessed through one link only.

Okta Platform has positively impacted our organization because our staff can connect to all tools and applications we use from a single location, which has saved us time.

When we have a new joiner who does not know the links for our tools or applications, they spend time asking other users and may engage in lengthy conversations. Because of that, we advise the new joiner to sign in to Okta Platform, and they will find all the applications and tools they need.

Okta Platform can be improved by enhancing the mobile application because sometimes it has issues. Specifically, sometimes the OTP is not received for the mobile application.

I have used Okta Platform for approximately one and a half years.

My advice to others looking into using Okta Platform is that it saves money and effort and saves time, making it a great solution for your company. I rate this product 9 out of 10.

Hybrid Cloud

Amazon Web Services (AWS)

We are currently using Okta Customer Identity as a managed service platform. We are building a platform where our customers can subscribe to different products of Okta Customer Identity, such as Access Manager, Entity Manager, and Okta Privileged Access. Our customers purchase subscriptions and create a PO number, which we use to perform technical implementations.

Okta Customer Identity is a SaaS-based application, making it easy to configure compared to competitors. It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools. It eliminates the need for configuring connectors using REST APIs as they are readily available. The Entity Manager is integrated with SSO, and Okta Customer Identity offers a wide range of protocols for federated single sign-on and token exchange. Okta Customer Identity also provides excellent documentation and training resources.

In Okta Identity Governance and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and switches is not currently available. Additionally, integration with platforms like DB2 and Oracle or SaaS-based databases is still in progress. These features need further development for full functionality.

The support from Okta Customer Identity is excellent, and I would rate it eight out of ten.

Positive

Okta Customer Identity is known for its easy configuration and deployment.

Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products. Further details on costs would require consultation with our sales team.

I compared Okta Customer Identity with solutions like IBM Security Access Manager and CyberArk. While CyberArk is a fully functional tool with all features, Okta Customer Identity is more affordable and offers comparable functionality.

I rate Okta Customer Identity as nine out of ten. The Privileged Access Manager part is still in development but is expected to be in line with competitors like CyberArk or BeyondTrust soon.

Public Cloud

Other

As an integrator, I work with Okta Platform.

Okta Platform can be used for IAM and IGA; it is a cloud-based solution for Identity and Access Management, as well as Identity Governance and Access.

As an integrator, I find Okta Platform user-friendly with a good number of connectors, making it easy to integrate with applications, and it is easy for SSO implementation and MFA implementation.

Lifecycle Management is configurable in Okta Platform; you can configure the joiners, movers, and leavers process with this product.

Okta Platform is a cloud-based platform, so you do not have to take care of installations as you would with on-premises solutions for SailPoint or Oracle Identity Management, which is a big difference.

Based on requirements, context-aware policies of Adaptive MFA are configurable, which is a plus point, as you can configure it based on certain requirements, such as adaptive authentication based on behavioral patterns and logging in from one place to another.

It is time-saving, which is definitely linked with money; a lesser number of users are required to do the manual work, so it has that impact on money as well.

I have not encountered any negative points for this product.

For log monitoring, after a certain period of time, logs are deleted, such as after three months, and you have to configure it using a separate or external SIEM connector, such as Splunk or Cortex XSOAR, because after 90 days, the logs will be deleted, so we have to take an export manually or add one external log monitoring solution.

If the organization is big, I can say Okta Platform is affordable; however, for small-scale industries, I would not recommend it, but for medium and enterprise organizations, it is good.

I have been using Okta Platform for approximately one to one and a half years.

Okta Platform is a stable product.

Okta Platform is a scalable product.

I can rate Okta Platform support at approximately eight or nine out of ten.

Positive

I have worked with Oracle Identity Management and SailPoint as other access management tools before.

I have not worked with Universal Directory in my case, and I have not worked on it recently.

Okta Platform is an IGA solution, so in terms of PAM capabilities, it is not working as PAM for storing passwords or secret vaults, such as Delinea or CyberArk; it is a completely different product.

Public Cloud

Other

We use Okta for identity and access management for our internal services, cloud services or applications (SaaS). We have a hybrid setup since we have a global workforce, so we unify our IAM services.

The most useful features of Okta for my organization are identity and access management, single sign-on, and the flexibility for hybrid setups. 

Okta enables multi-factor authentication, which enhances security, especially for SaaS applications. The integration capabilities of Okta are very flexible, with multiple protocols that can be integrated, especially for single sign-on. Any API can also be added, making it mature in terms of integrating with other identity providers, particularly Active Directory or Azure Entra ID.

Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Office 365; such as groups not updating correctly in Okta. Okta should work on resolving them.

I have been in the organization for one year, and it has been more than three years now that Okta has been used.

As long as you have Internet connection, there are no issues with the stability. 

Okta is scalable and reliable, with no downtime or service disruption encountered over the years.

My team contacts Okta support for increased integration requirements. They are very supportive; they just open a ticket, and they support us very professionally.

Positive

The setup process is pretty straight-forward, having experience with different single sign-on (SSO) and identity access management, I can manage the setup process with ease. Okta provides clear guidelines and documentations as well.

Pricing for Okta is reasonably not that much, however,  I don't have access to the commercial aspect.

I recommend evaluating your environment first. If you have a global workforce or you need flexibility and higher visibility on your identity and access management (IAM) and SSO, Okta is a good solution. My total rating for Okta is ten out of ten.

Hybrid Cloud

Other

It is for Single Sign-on and Multi-Factor Authentication.

It is very easy to log in to all my various corporate accounts through Okta Platform. This helps me because I do not need to have any password. I just simply log into Okta Platform which has a single sign-on capability.

This helps us whenever our employees, our new employees come into the company. On first login, when they come into the company, they have access to all our corporate accounts already once they have their corporate account. They can log into their various productivity and corporate applications. This helps ease the burden from our IT support team to have to onboard someone manually. When someone leaves the company, having an IT team have to remove their access one by one is a very difficult process. Okta Platform Lifecycle Management helps us offboard those employees who have left the company more easily.

It would be great if there were a way to save even my social media passwords and other passwords through Okta Platform and single sign-on through Okta Platform in the future. I do not think they have this capability just yet.

I have been using this for six years.

There were some alternatives like JumpCloud and Ping Identity that we were evaluating. However, since we are a partner, we prefer Okta Platform. There is a bias towards Okta Platform.

I would say the setup difficulty was in the middle, depending on circumstances. For us, it was quite simple because we had everything in place. We just needed to integrate the Single Sign-on and the directory with our Google Workspace or our current IDP. It was pretty straightforward and took a couple of days.

Regarding pricing, as mentioned, we are a partner, so we do get a special big discount as a partner versus other customers.

There were some alternatives like JumpCloud and Ping Identity that we were evaluating.

Okta Platform is a great product and one of the best. We are a partner and have been using it for six years. We have four engineers on our team. We do not use the PAM and do not need it. I would rate this product nine out of ten.

Public Cloud

Other