NetApp Cloud Volumes ONTAP Reviews

We rely on NetApp Coud Volumes ONTAP for a wide range of purposes, including VMware, SQL, Oracle, and file storage. It serves as our go-to storage solution for almost every use case.

The transition to the AFF storage solution significantly improved our organization by reducing our physical footprint. We went from a FAS system with two controllers and twenty drive shelves to just four controllers and two drive shelves with the AFF. This led to substantial reductions in power consumption and space requirements in our data center.

The most valuable feature is its exceptional performance and storage efficiency. This efficiency translates to significant cost savings for us.

There is room for improvement in tier one support, especially with potential language barriers and communication challenges.

I have been using it for ten years.

We've experienced a few minor issues with stability, but we haven't encountered any significant outages.

Scalability has been a trouble-free experience. When we decided to increase our storage capacity by incorporating an additional drive shelf, the engineer collaborated with us, and the expansion process was executed smoothly, ensuring there was no downtime or interference with our production operations.

We rarely encounter performance issues, and we prefer to handle most of our troubleshooting internally. Our experience with tier-one support from NetApp has been somewhat lacking, and it varies depending on the support representative. We aim to resolve issues ourselves whenever possible, despite paying for support. On an overall scale of one to ten, I would rate the support as average.

Over the years, we've tried various storage solutions like Nessus, Nimble, and IBM. However, about a year ago, we made the switch to NetApp, and we've been quite satisfied with their performance and have remained loyal to their products ever since.

The initial setup has been quite straightforward.

Cost reduction has been a significant benefit. We've been able to lower our expenses by minimizing the number of devices and drive shelves needed. Instead of having twenty drive shelves, we now only require two. This reduction in hardware has had a positive impact on power consumption, cooling, and maintenance costs, leading to overall cost savings.

We find the pricing to be favorable due to the educational sector we belong to.

Overall, I would rate it nine out of ten.

We use CVO for NFS data storage, NFS sharing, and SMP sharing.

CVO helped us migrate to the cloud. We were already using the same software on-prem. We just migrated it to the cloud, so it helped us with that. 

The workload migration was outstanding. It was seamless. We have on-premise CVO within BlueXP. We just drag and drop the on-premise workload to the cloud workload. It just migrated and cut over. That was it. The time required depends on the volume size. Our largest volume took us three-and-a-half weeks. It takes some time to migrate the data from on-prem to the cloud. 

We have on-prem NetApp AFF, and we're looking into using NetApp Data Sense or Blue XP Data Sense for the backup servers as well. Everything integrates perfectly. We have some on-prem workloads that run on NetApp, and CVO on a cloud. We can migrate between the two if needed.

Snapshots are one valuable feature within ONTAP, but CVO's appeal is that it acts just like the on-prem solution. It's the same OS, but in the cloud. We can continue to use ONTAP as we did on-premise. 

I would want more visibility and data analytics where we can see anomalies within the shares within the GUI.

I have used CVO for four years.

CVO is highly stable, and the performance has met our expectations. It does exactly what it needs to do.

Scaling CVO is straightforward. It's super easy to grow the cloud environment compared to the on-prem solution. It's easier to scale.

I've had no issues with NetApp support so far. It's been excellent.

We had the on-premise version of ONTAP. We also have a Nutanix array for our hypervisor. 

I've set up four NetApp CVOs. They all took around five minutes to set up. It's super easy.

The licensing is good. They make it easy for you. You go to the sizing site. It's a bar that you drag and drop.

I rate NetApp Cloud Volumes ONTAP nine out of 10. If you're a fan of the on-prem version, you'll like CVO on the cloud. 

Companies that want to move to the cloud want to have a DR in the cloud. However, moving a file share is very tough and requires a lot of work from scratch. If you have NetApp Cloud Volumes ONTAP and if you have an on-premises storage scenario, it's very easy to replicate the workload from the cloud using the native application tool. You don't need to reengineer everything. It's very useful, and efficient.

If you use deduplication and compression on-premises, you will be able to do the same on the cloud. NetApp Cloud Volumes ONTAP also helps save money in terms of file shares and storage. For example, if you have 50 TB of data, you will be able to compress it and pay for 25 TB of data.

You have control over configuration and retention as well. You can keep data for longer because of the in-built backup feature.

It's very easy to set up, and within 40 minutes, you can apply storage notes in Azure.

NetApp Cloud Volumes ONTAP uses native replication, SnapMirror, for replication between two CVOs or from on-premises to the cloud.

The SnapLock feature helps with compliance, and even a rogue admin will not be able to delete anything.

The beauty of NetApp Cloud Volumes ONTAP is that it's very easy to use.

I implemented NetApp Cloud Volumes ONTAP for an enterprise customer three years ago, and it's being implemented in my current organization as well.

I would rate NetApp Cloud Volumes ONTAP's stability at eight out of ten. 

You can scale vertically and horizontally, and I'd give scalability a rating of ten out of ten. The clients who use NetApp Cloud Volumes ONTAP are enterprise companies.

I would rate NetApp Cloud Volumes ONTAP's technical support at ten out of ten.

Positive

The initial setup is easy, and I would rate it at ten out of ten. It takes about 40 minutes.

It is not a cheap solution because we need to pay for the license and pay for Azure resources as well.

NetApp Cloud Volumes ONTAP needs to have customizable pricing options such as 10 TB increments. They seem to have only two options: 10 TB or 250 TB.

NetApp Cloud Volumes ONTAP is a proven solution, and I would rate it at ten out of ten.

We use it to monitor our on-prem and our SnapMirror between one and the other.

It's a single pane of glass where we can see our applications running. 

The ability to see things going back and forth has been quite useful.

Its migration capabilities are very good. 

The solution could be better when we're connecting to our S3 side of the house. Right now, it doesn't see it, and I'm not sure why.

I've used the solution for a little over a year. Before, it was called Cloud Manager.

The stability is pretty good. There was an instance though where we were trying to delete a CVO instance off of it, and it took me a while to get it to release. It took a while to delete one of the instances since we already had taken it out, and it was asking to delete it. It couldn't connect to it to delete it. We ended up trading a new workspace and then deleting the old workspace.

We only have a few systems in it. We have two on-prem clusters, one CVO instance, and an S3 instance, which I don't have a connection to yet. There's something wrong with the configuration or firewall risk or going into S3. Then, we'll have our FSX one built into it when we get to that point.

Technical support is good. I get all the answers I need. I've never had any trouble with it. A lot of the time, we don't use it, though. Typically, we just Google something.

Of course, it would be ideal if they improved response time.

Positive

We did not use another solution previously. We always used the Cloud Manager, and then Cloud Manager became BlueXP. We've actually used the solution for about two years now, under two different names.

I was involved in the initial setup. When we deployed it, we had to add all the systems to it. It was really easy to set up. 

Once we had the workspaces in there, it was really easy just to add systems.

There's another admin that helped me with it who was the primary at the time.

I have not seen any ROI.

The pricing doesn't matter as it comes with the license that we have. It's free of charge with the bundle. 

We did not evaluate any other solution. 

We haven't done an actual migration from on-prem to the cloud. We're using it to drag and drop Volumes.

I'd rate the solution nine out of ten since I had issues with deleting it, and I had to recreate a workspace.

Our primary use case is for shared storage. We use the solution to support our ERP environment, where our teams want to share storage between different servers/apps. We're mostly using it for NAS.

It's meant to do the same thing in the public cloud that we were doing in our private cloud. In the private cloud we can control the infrastructure, whereas in the public cloud we don't have as much control. This gives us a way to optimize resource usage in the public cloud, without overpaying or wasting resources.

It also provides unified storage no matter what data you have. It makes sure we have control of the data and that we know what it's being used for. The main thing for us is that we need to know what applications are consuming it and responsible for it. The solution helps us do that.

In addition, it helps us because we know what it's used for, who owns something, and who's accountable for those storage costs. Ultimately, it helps us reduce our storage needs and that's where we get our savings.

Compared to native cloud storage, NetApp Cloud Volumes ONTAP allows us to better manage shared storage.

I don't have a preference for any feature. It's meant to optimize storage and usage within the public cloud.

Something we would like to see is the ability to better manage the setup and tie it to our configuration management database. We manage our whole IT infrastructure out of that database.

I've been using NetApp Cloud Volumes ONTAP for about three years.

As far as I know, everything is stable.

It's very scalable.

We focus on apps or IT services that are using it and currently the total is in the neighborhood of about five.

I haven't used technical support.

Neutral

We did not have a previous solution.

Our challenge is understanding all the different storage that we set up and being able to tie each storage that we create back to an IT service and, ultimately, a cost center. That piece was difficult to set up and we had to do some things manually.

As for the amount of staff required on our side for deployment and maintenance, it's very minimal.

We used NetApp to help with the setup. We focused on just getting things up and running, rather than making sure everything was set up the way we wanted it to be. Part of that was the JCI issue, and part of that was that the vendor might have helped us better plan and better organize.

Make sure you investigate what your requirements are going to cost you using the native cloud solutions versus what NetApp is going to cost you, to make sure you have a business case to go with NetApp.

The biggest lesson I've learned from using this solution is to make sure you have a proper foundation and design in place to manage everything from A to Z before you start deploying your first storage on NetApp.

Our organization utilizes a hybrid cloud in which Cloud Volumes ONTAP is a single node. We have multiple instances of Cloud Volumes on a single node in AWS, and we primarily use it to take snapshots for disaster recovery.

We save many snapshots at that location so we can redirect users if something happens on our primary site. 

The other use case is backup. We enabled SnapLock, which acts as the WORM, making those snapshots immutable. In other words, they can't be deleted.

Those are the two use cases. One is disaster recovery, and the other is to preserve a third copy of the snapshot. This is typically for Tier 1 applications. We have a third copy, and no one can delete the volume's snapshot. The end-users don't work with Cloud Volumes directly, but if our operational team needs to restore some files that aren't on-prem, they sometimes go to those instances in Cloud Volumes. That's only when they have to restore something beyond the date range of the on-prem snapshot.

The main benefit we get from this product is the ability to deploy it anywhere we want, whether that's on-prem, a remote physical location, or in the cloud. It doesn't matter from an operational perspective where it is. The command line and operating system are the same. 

If I give it to someone to manage, they don't know if the product is running in the cloud or on the physical location. That's great because you don't have to worry about knowledge transfer. The product runs the same regardless of how it's deployed. Cloud Volumes has also significantly improved performance and storage efficiency because it has capacity tiering, which is helpful if you're cost-conscious. 

It provides unified storage, so you can use it for NAS or block. However, we segregate a separate cluster for files and another for block storage. Fortunately, it's the same ONTAP operating system, so a user doesn't need to understand a different set of command lines or another method if dealing with block storage or files. It's all the same for them.

It helps us manage our native cloud storage. Cloud Volumes allows us to choose which storage types are applicable for us. In our case, it lets us choose a cheaper EBS storage, and then we can perform capacity tiering in S3. It gives us the flexibility to determine which type of native AWS storage to use, which is cool.

We mainly use Cloud Volumes for two features: SnapMirror and SnapVault. Those are the two that our use case requires. Data deduplication and capacity tiering are the main primary reasons we adopted the solution. The data is deduped and encrypted, and we use capacity tiering to cut down on our S3 storage costs.

The encryption and deduplication features still have a lot of room for improvement. 

We first deployed Cloud Volumes ONTAP four years ago.

Cloud Volumes has been stable so far. We haven't had many issues. If there are any issues, it's typically during an upgrade. Some tools are upgraded automatically through the cloud manager, but it's nothing major, and the upgrade has been smooth as well.

Cloud Volumes added an option to stack licenses to increase capacity. Before, you were only allowed one license per instance, which gave you 360 terabytes. Now, you can stack the licenses to add a second license of the same instance to get another 360 terabytes, totaling 720. 

That's vertical scalability, but we haven't scaled horizontally. We just use it for a single node per instance. We started with one instance, and now we are on the seventh. As we add new on-prem projects, they always require a copy of their data somewhere. That's when we deploy additional instances.

My experience with technical support has been positive overall. I would rate NetApp support eight out of 10. I would deduct two points because they don't have complete control of the solution. It's more of a hybrid setup. They provide the software level, but the underlying infrastructure is AWS. If there's an issue, it's hard to distinguish if Cloud Volumes is to blame or AWS. That's why I would say eight because there is that question. When you have multiple layers, it takes more time to troubleshoot. 

Installing Cloud Volumes is quick and straightforward. I can deploy an instance in half an hour. Compare that to an on-prem serverless instance, which requires a lot of planning and work with other teams to lay cables and plot out space in a data center. That takes three to six months versus 30 minutes. It's a big difference. We only need one staff member to maintain it. 

We used our in-house engineers to deploy Cloud Volumes.

As we store more data, we save more money using Cloud Volumes. The deduplication engine can find more commonalities as you accumulate more data, which has helped. Of course, it depends on the data type. It doesn't help if you have compressed data, but it's suitable for unstructured data.

Deduplication is one of the most significant improvements I've seen in the product. In the past, Cloud Volumes could only dedupe on the volume level, but now it can dedupe on the aggregate level, which means you can look at more volumes and commonalities. You have a greater chance to dedupe more data in that scenario.

We save on storage in general. One of the biggest selling points of Cloud Volumes is that you can deploy it quickly. You don't need to spend time and resources planning and setting up physical storage equipment in your data center. Real estate in a data center is precious, so cost savings makes Cloud Volumes enticing. In our case, we don't need a physical disaster recovery location. Anything that isn't Tier 1 goes to the cloud.

I rate NetApp Cloud Volumes ONTAP nine out of 10. 

It is for our databases and for Linux. We also use it for backups. We are replicating snapshots across, so we have different scenarios.

By implementing this solution, we wanted to achieve simplicity. We were trying to get away from reconfiguring everything all the time to work so that we could just get down and implement things within a very small window of time. They would not require a lot of reconfiguring each time.

The main benefit is accessibility. We are able to access it from anywhere. We are able to move things to what we need or are able to pull back the data when it is needed very quickly. We can restore the databases when I need to.

We have a single pane of glass. It helps a lot because time is always the essence. The simplicity comes in handy. It saves quite a bit of time. I do not have to sit down and do all the things. I am able to go in and hit a couple of things. I can deploy, modify, or do whatever needs to be done. It takes seconds versus hours. Once you learn the tool, it is very simple to work from the same point. When it first came out, it was very clunky. It took some time. It took some learning, whereas now, you can catch up pretty quickly. After you start to fine-tune it a little bit, you are able to work with it. Earlier, it was a pain.

I can see how much storage I have left and what I am working with. I can see the alerts. It gives me time to start working on what I need to procure at that point.

It has helped to right-size our workloads. It has been great. It has significantly dropped our downtime for volumes and improved the access for clients. It has helped out a lot in those aspects, so I can stay ahead of the game instead of behind the game. That is where that tool comes in handy. 

It is great when it comes down to pinpointing problem areas. It catches things before they become a problem, so I can keep my clients up and going and functioning. It has been great in that aspect.

I am a big fan of analytics because they give me the chance to be able to keep the clients up and going. That is my biggest thing because when they are down, we lose a lot of money, and we lose a lot of clients, so the ability to make sure that I am up almost 100% percent and being able to stay ahead of the game is a huge win for us.

The ease of use in terms of how the product works is valuable. We are able to work with it and deploy the storage that we need.

The dashboard is a little bit clunky. I like to see it a little bit more on the simplistic side. I would like to be able to create my own widgets and customize what I want to see a little bit more versus what is currently there. That would be helpful so that when I log in, I go straight to my widget or my board without going to multiple places to get to what I need to find or build.

We have been using NetApp ONTAP for 18 years.

It is very easy to scale. It takes next to no time to be able to do that. It is very simple and easy to do that part. You just need to get a license and add the storage.

I love NetApp support. If the first level cannot help you, then the next level can. We can get to them fairly quickly. If not, the reps or the sales can jump in and help us as well. We have never gone without some kind of help in one way or another. If there is a problem, they will jump on and bring on tier two and tier three, and write a script, or do whatever needs to be done. I would rate their support a nine out of ten.

Positive

We have been mostly using the NetApp tools. We have been trying to stay native as much as we can for a long time.

It has been a while. From what I remember, it was not too bad. It could be a little bit more simplistic, but it was not too bad to be out. Once you learn it, it gets easier.

It is a great product. It gives you the heads-up for what you need. You can move clients around and access the clients from different locations. You can also do a restore when you need to be at different locations. That has helped enormously. It has helped drive the cost down. Our clients are able to stay up and function consistently. There are a good 30% to 40% savings. 

We did evaluate other products, but that was a long time ago.

I would rate this solution a ten out of ten.

In some places, it helps to reduce the amount of our storage, but a lot of our data is very active and in very small files, so the system does not have enough time to keep track of all that. In one instance, we had a job, and we dumped roughly 25 terabytes in a day into the system, so for it to understand and try to reduce it and compress it, it sometimes does not have time because it is just so busy.

It has saved us on costs. I am not on the manager's side, but I have seen that the cost is better. I do not have the exact numbers, but it is probably two or three dollars per terabyte or something in that realm. Some of our competitors cannot beat that, so that does help.

A lot of our customers have their own cases. We create new volumes for each of those cases. One thing I have noticed is that it is very simple to move the data where we need to move it, delete it, or archive it if we need to archive it to StorageGRID.

We have a lot of challenges with ONTAP. We are an eDiscovery company. With ONTAP, sometimes we have issues where we are over the capacity of how many volumes we can have on a cluster. That is one of our biggest issues. The other bigger issue right now is keys. We do not have enough. NetApp itself does not give out as many volumes as keys. I do not understand that, so we have to shift and drive and do things like that to get our new data and make sure it is encrypted.

Their support and development teams can collaborate better to resolve an issue.

We have been using NetApp ONTAP for over five years for sure. We have the second-largest StorageGRID in the world with NetApp.

So far, we have not had any issues. There were only a couple of panics or something like that, but those are normal issues you deal with once in a while. 

Scalability is there. You have to buy ahead shelves and everything else to keep it growing. It is fairly simple.

We had some issues, but the communication was not there in terms of what they were doing and what the status was. It took us a couple of years to fix them. If they had kept us in check with that, it would not be as big of an issue. We have also dealt with PowerScale support. In the 7070 code, we had so many problems, but we worked with what they call the CodeRed team or the recovery team for a year. We worked side by side to fix those issues. Even some of the bigger management and directors tried to help us and keep us informed of what was going on. 

There is a bridge between NetApp's development and support teams. They do not know how to communicate with each other. Why cannot their developers talk with their support and work with them? To me, that is a collaboration. Their development and support teams need to collaborate more. In the case of PowerScale or Isilon, I did have the recovery team, and their recovery team had developers behind them.

Overall, I would rate their support an eight out of ten. 

Positive

I have used Isilon and PowerScale. I made the switch because we moved to a different company. One of the pros of the other solutions is how NFS integrates with SMB on Isilon and PowerScale. You could have an NFS mount with an SMB mount, and the permissions would not be stuck. With ONTAP, you cannot put them together. One reason is that a lot of their shares are more CIF shares. That is a Microsoft protocol, and NFS works more with SMB because that is the same language.

I was involved in the initial setup on some new systems, but not on the legacy systems. It is pretty straightforward like any other system when you set it up, but there are a lot more simpler pieces to it.

We have not gotten to the cloud yet because our company is too big for the cloud, and it costs millions of dollars to put it up there.

NetApp Cloud Volumes ONTAP integrates with AWS native services. For us, it is not that big a deal, but we are looking at some of our smaller divisions overseas where it is more efficient to back up to AWS and other similar things, but we have not been able to implement it just yet.

Overall, I would rate this solution an eight out of ten.