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reviewer1223553 - PeerSpot reviewer
Cloud Architect at a tech services company with 51-200 employees
Consultant
Nov 18, 2019
Easy-to-use GUI and improves our speed to market, but better Active IQ integration would be an improvement
Pros and Cons
  • "This solution has helped us because it is easy to use."
  • "I would like to see better integration with Active IQ."

What is our primary use case?

We use this solution to manage all of our NetApp storage.

We have been having good luck with this solution's snapshot copies and thin clones, in terms of operational recovery. We are looking forward to encryption for the snapshots.

Our version does not support inline encryption using SnapMirror, so we're not at that point yet.

With respect to this solution's unified file and block storage access, we only use block-storage and it fits the needs of our customers. We serve internal customer bases, which feed the customers on the outside. For us, it is the right fit.

We don't have anything in the Hyperscaler environment right now. Everything is internal to us.

How has it helped my organization?

This solution has helped us because it is easy to use. The ability to find things in the GUI and being able to restore things has been really simple for us.

The Snapshot copies have helped increase our application development speed, especially in testing because we can blow things up and restore it really quickly. Speed to market is where it really helps.

In terms of the consistency of storage management across clouds, this is something that is critical to us because we have several locations. Each of those locations has the infrastructure in place, including some that are overseas. It has become more and more critical for us to manage those things centrally.

In our case, using this solution has not helped to reduce our data footprint in the cloud. If anything, it's growing.

What needs improvement?

I would like to see better integration with Active IQ. I know they're making strides for that, and some of the tools are being mimicked in Active IQ now so that I can look at the same information. If the footprint looks right and the GUI looks the same to us, it'll be more effective for us down the road in the long-term.

Encryption is very important for us going forward because we sometimes store data out of the country, and sometimes overseas. We are looking forward to more in terms of encryption, including the inline encryption for SnapMirror and things of that nature.

What do I think about the stability of the solution?

We have had no problems with the code levels, or anything else. We get the occasional bugs as everybody does, but the code, overall, has been really good for us.

Buyer's Guide
NetApp Cloud Volumes ONTAP
December 2025
Learn what your peers think about NetApp Cloud Volumes ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We haven't hit the upper boundaries of the solution, so I don't think that scalability is going to be a problem for us in the near future.

How are customer service and support?

The technical support has been pretty good. Whenever we open a ticket or a case, they've been really responsive.

How was the initial setup?

The initial setup and subsequent upgrades have not been difficult for us.

The documentation and the reference architecture on the NetApp portals are very well defined.

What about the implementation team?

We deployed the solution ourselves.

We did not use the NetApp Cloud Manager during our initial setup.

What other advice do I have?

The speed to market with the encryption has really been a nagging thing for a lot of folks in our industry, so I'm glad to see that they're finally getting around to encrypting things, including the traffic in between SnapMirrors.

NetApp has been around for a long time. They're an established company and there's a lot of big companies using NetApp, so I think that the new stands for itself. When you're comparing it to other companies in the industry, NetApp is one of the leaders.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223403 - PeerSpot reviewer
Solutions Architect at a tech services company with 201-500 employees
Real User
Nov 18, 2019
Provides deduplication, compression, and compaction that should result in cost savings
Pros and Cons
  • "It gives a solution for storage one place to go across everything. So, the customer is very familiar with NetApp on-prem. It allows them to gain access to the file piece. It helps them with the training aspect of it, so they don't have to relearn something new. They already know this product. They just have to learn some widgets or what it's like in the cloud to operate and deploy it in different ways."
  • "I would like some more performance matrices to know what it is doing. It has some matrices inherent to the Cloud Volumes ONTAP. But inside Cloud Manager, it would also be nice to see. You can have a little Snapshot, then drill down if you go a little deeper."

What is our primary use case?

Desktop-as-a-service is a PoC that I'm doing for our customers to allow them to use NetApp for their personal, departmental, and profile shares. This connects their desktop-as-a-service that we're building for them.

This is for training. The customer has classrooms that they have set up. They have about 150,000 users coming through. They want to have a way to do a secure, efficient solution that can be repeated after they finish this class, before the next class comes in, and use a NetApp CVO as well as some desktop services off of the AWS. 

It is hosted by AWS. Then, it hosted by CVO who sets out some filers, as well Cloud Volumes Manager as well. We were looking at it with Azure as well, because it doesn't matter. We want to do a multicloud with it.

How has it helped my organization?

We haven't put it into production yet. However, in the proof of concept, we show the use of it and the how you can take it in Snapshot daily coverage, because we're doing it for a training area. This allows them to return back to where they were. The bigger thing is if they need to reset up for a class, then we can have a goal copied or flip back where they need to be.

It gives a solution for storage one place to go across everything. So, the customer is very familiar with NetApp on-prem. It allows them to gain access to the file piece. It helps them with the training aspect of it, so they don't have to relearn something new. They already know this product. They just have to learn some widgets or what it's like in the cloud to operate and deploy it in different ways.

The customer knows the product. They don't have to train their administrators on how to do things. They are very familiar with that piece of it. Then, the deduplication, compression, and compaction are all things that you would get from moving to a CVO and the cloud itself. That is something that they really enjoy because now they're getting a lot of cost savings off of it. We anticipate cloud cost savings, but it is not in production yet. It should be about a 30 percent savings. If it is a 30 percent or better savings, then it is a big win for the customer and for us.

What is most valuable?

  • Dedupe
  • Compression
  • Compaction
  • Taking 30 gig of data and reducing it down to five to 10 gig on the AWS blocks.

What needs improvement?

I would some wizards or best practices following how to secure CVO, inherit to the Cloud Manager. I thought that was a good place to be able to put stuff like that in there. 

I would like some more performance matrices to know what it is doing. It has some matrices inherent to the Cloud Volumes ONTAP. But inside Cloud Manager, it would also be nice to see. You can have a little Snapshot, then drill down if you go a little deeper. 

This is where I would like to see changes, primarily around security and performance matrices.

For how long have I used the solution?

We are still in the proof of concept stage.

What do I think about the stability of the solution?

It is a good system. It is very stable as far as what I've been using with it. I find that support from it is really good as well. It is something that I would offer to all of my customers.

What do I think about the scalability of the solution?

It is easy to scale. It is inherent to the actual product. It will move to another cloud solution or it can be managed from another cloud solution. So, it's taken down barriers which are sometimes put out by vendors in different ways.

How was the initial setup?

We use NetApp Cloud Manager to get up and running with Cloud Volumes ONTAP. Its configuration wizards and ability to automate the process are easy, simple, and straightforward. If you have any knowledge of storage, even to a very small amount, the wizards will click through and help to guide you through the right things. They make sure you put the right things in. They give some good examples to make sure you follow those examples, which makes it a bit more manageable in the long run.

Which other solutions did I evaluate?

They use some native things that are inherent to the AWS. They have looked at those things. 

NetApp has been one of the first ones that they looked at, and it is the one that they are very happy with today.

What other advice do I have?

Work with your resources in different ways, as far as in NetApp in the partner community. But bigger than that, just ask questions. Everybody seems willing to help move the solution forward. The biggest advice is just ask when you don't know, because there is so much to know.

I would rate the solution as a nine (out of 10).

We're not using inline encryption right now.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Buyer's Guide
NetApp Cloud Volumes ONTAP
December 2025
Learn what your peers think about NetApp Cloud Volumes ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Senior Systems Administrator at a computer software company with 10,001+ employees
Real User
Nov 14, 2019
Simplifies our tasks, provides good storage savings, and offers a standard storage interface
Pros and Cons
  • "This solution has made everything easier to do."
  • "Multipathing for iSCSI LUNs is difficult to deal with from the client-side and I'd love to see a single entry point that can be moved around within the cluster to simplify the client configuration."

What is our primary use case?

We use this solution both on-premises and in the cloud.

Our primary use case for our on-premises implementation is production data and DR. In our cloud implementation, we use this solution for DR.

Moving to the cloud version was something that was different for us, but it was a fairly easy transition. Once we got comfortable with it, now it's second nature. There are many new features and I find that it is more valuable.

In terms of operational recovery, the solution’s Snapshot copies and thin clones are easy to do. It greatly simplifies DR testing or application testing because we can very quickly clone a volume provided to the application team. They can use it, and if they want to keep it then we'll split it off and they have their own volume. Or, if they don't want to use it then we just throw it away.

With respect to using inline encryption using SnapMirror, this is something that we are interested in but our version does not support it. Once we upgrade to a supporting version, we plan to deploy it.

The solution's unified file and block storage access give us a standard common interface and a set of tools that we use regardless of whether we're dealing with the cloud or on-premises.

The solution’s Snapshot copies and thin clones have greatly improved our application development speed. The DBAs can create clones on their own and do whatever they want with them. They can keep them, destroy them, split them, etc. It takes a load off of the storage administrators and puts it where it really should be.

The consistency of storage management across clouds has made our storage operations a lot simpler. We didn't have to learn new interfaces and new command sets. Everything that we're used to using on-premises works for us in the cloud.

With respect to our data footprint in the cloud, we are seeing all of the storage benefits being extended from what we have on-premises. We're just getting into the cloud now, and we're probably seeing between a 30 and 50 percent reduction in our data footprint using compression, compaction, and deduplication.

How has it helped my organization?

This solution has made everything easier to do. The most basic operations are very simple and we've been using NetApp tools, plus some of our in-house tools, to automate a lot of the processes. It saves us a lot of time and effort.

What is most valuable?

ONTAP is extremely reliable.

What needs improvement?

The inclusion of onboard key management in CBL would simplify the way we have to do our security.

Multipathing for iSCSI LUNs is difficult to deal with from the client-side and I'd love to see a single entry point that can be moved around within the cluster to simplify the client configuration.

For how long have I used the solution?

I have been using this solution for eighteen years.

What do I think about the stability of the solution?

In terms of stability, this is a rock-solid solution.

What do I think about the scalability of the solution?

The scalability is great. You don't have to add controllers to add storage space and you can scale out if you need to add more horsepower to your cluster.

How are customer service and technical support?

NetApp's technical support is outstanding.

Which solution did I use previously and why did I switch?

We have not moved off of another solution. Rather, we are expanding to implement a new solution for a problem that hasn't been addressed yet. Specifically, we are looking to use CBO for replication that up to this point, had not been done yet.

How was the initial setup?

The initial setup of this solution is very simple. I don't remember there being any problems that we looked at and had to research an answer for. It just worked.

What about the implementation team?

We use Tego Data to assist us with this solution. They've been working with us for years on NetApp, and they're just great. They work with us hand in glove on any projects that we reach out to them for, and they know our environment just about as well as we do.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are folded into the hardware purchases and I have never differentiated between the two.

Which other solutions did I evaluate?

We've looked at other storage solutions and we just keep coming back to NetApp because they provide us with everything we need. They have great support and the hardware has drastically improved in horsepower and capacity, so we're happy to stay with them.

What other advice do I have?

I have no problems with this solution at all.

My advice for anybody who is researching this type of solution is to take a serious look at NetApp. They have products that are very flexible, extremely reliable, they're cost-competitive with other storage solutions, and their support is outstanding.

There is always room for enhancement, but what it does, it does very well.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223607 - PeerSpot reviewer
Systems Engineer at a healthcare company with 1,001-5,000 employees
Real User
Nov 13, 2019
A reliable solution with the ability to Snapshot and SnapMirror between locations
Pros and Cons
  • "The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do."
  • "We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that."

What is our primary use case?

The primary use case is storage of medical records.

How has it helped my organization?

The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do.

The consistency of storage management across clouds affects our storage operations by making everybody go to object-based storage, which is not a bad thing. I don't care what cloud provider that you use, they all are based upon what AWS comes out with, which is their S3 object-based storage. NetApp is doing that with with StorageGRID, and that's why we have one and a half petabytes of StorageGRID now, because we have developers and they all want to use object-based storage. Everybody likes puts and gets, but I still prefer traditional NFS.

What is most valuable?

The ability to Snapshot and SnapMirror between locations is the most valuable. The solution’s Snapshot copies and thin clones in terms of operational recovery works very effectively. If you want to automate it, use SnapCenter 2.0. Otherwise, do it manually. It's not that hard to do.

What needs improvement?

I suspect ONTAP will just end up being a portion that runs on StorageGRID. Ultimately, everything will be object-based, then you'll just have a little dock of ONTAP that will do your NFS and CIFS.

For how long have I used the solution?

I've been using NetApp's products for 15 years.

What do I think about the stability of the solution?

The on-premise NetApp is very stable. I can't speak to the cloud side.

It just works. I don't have problems with it.

What do I think about the scalability of the solution?

It's very scalable. I even insisted when we ordered the latest ones that we get the interconnect switches. So, if we want to expand, we already have those in place.

How are customer service and technical support?

We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that. 

Which solution did I use previously and why did I switch?

We previously used Commvault.

I have used NetApp before at two previous companies. 

Compellent is what they already had when we acquired this other company. It would just crash constantly. It is not worth it.

How was the initial setup?

It is pretty easy. It is sort of wizard based.

I have done it numerous times.

What about the implementation team?

We did the last deployment ourselves.

Which other solutions did I evaluate?

It is reliable, and Commvault is not reliable.

Dell EMC sucks. They are not innovative. They haven't done anything in years.

NetApp is the best solution out there.

What other advice do I have?

I would rate it as a 10 out of 10. I've been using the solution for a number of years. I have watched it increasingly get better, not worse.

The solution’s Snapshot copies and thin clones has affected our application development speed by speeding it up. However, we do so much through Ansible that this is really irrelevant. Theoretically, you should never care about your virtual machines. Your data should always be on NFS or CIFS exports so if a virtual machine gets messed up, you just blow it away and redeploy it. I can redeploy it faster than you can log into it and troubleshoot it, but the data's always here.

With dedupe compression, it does reduce our organizational footprint. Unfortunately, we have to hold on to everything for 20 years.

We are getting ready to use the solution’s inline encryption using SnapMirror.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223382 - PeerSpot reviewer
Sr Systems Engineer at a healthcare company with 1,001-5,000 employees
Real User
Nov 13, 2019
The native filer capabilities are baked right there on the system
Pros and Cons
  • "The solution’s Snapshot copies and thin clones in terms of operational recovery are the best thing since sliced bread. Rollback is super easy. It's just simple, and it works. It's very efficient."

    What is our primary use case?

    The primary use is virtualization as well as filer storage, pretty much all the features of the ONTAP suite.

    We don't have any cloud footprint for contractual obligations. So, it's all pretty much on-prem, but it's in a co-location.

    How has it helped my organization?

    We use it to replicate between data centers. It is for our DR site as well. We use it to create redundancy.

    We do on-prem S3 for StorageGRID. The on-prem infrastructure is cheap. It works just the same. It's S3, so it works very well as far as integration and things that use S3 in our environment.

    What is most valuable?

    The most valuable features are the native filer capabilities because a lot of SAN providers don't do that. When they do it, they do it with an appliance or a secondary. With this, it is just baked in right there on the system that you require. You don't have to have anything extra.

    The solution’s Snapshot copies and thin clones in terms of operational recovery are the best thing since sliced bread. Rollback is super easy. It's just simple, and it works. It's very efficient.

    What do I think about the stability of the solution?

    The stability is good. I've been with NetApps for a long time, so I've seen them fall and come back. However, with cDOT and all this new stuff, it is great. It just works.

    What do I think about the scalability of the solution?

    We're not that big, storage footprint-wise. However, it's simple. You just add nodes. So, it works.

    How are customer service and technical support?

    We have not really used the technical support.

    Which solution did I use previously and why did I switch?

    We had previous experiences with deploying ONTAP at other companies successfully.

    ONTAP makes our storage solutions more flexible. Traditionally, that's hard to do. ONTAP gives you those features which you typically have to build yourself.

    How was the initial setup?

    It's straightforward. But you do have to know what you're doing. Things do what you expect them to do. There is quite a bit of initial setup, but with things like Ansible and all this new stuff that they're doing, it makes it much easier and automated. So, it's simple.

    What about the implementation team?

    I did the deployment myself with a little help from our vendor's professional services.

    What was our ROI?

    We have had less downtime.

    What's my experience with pricing, setup cost, and licensing?

    Cost is a big factor, because a lot of companies can't afford enterprise grade equipment all the time. They skimp where they can. I would recommend that they improve the cost.

    What other advice do I have?

    This company that I work for now is just acquiring quite a bit of NetApp equipment. We will be doing SnapMirror. I have done it in the past at another company.

    It does exactly what it does, and it does it well. It works, and that's what really matters at the end the day: uptime, functionality, and scalability.

    I would rate it a nine out of 10. There is always room for improvement. No one is ever going to be a 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    SeniorMa9b1f - PeerSpot reviewer
    Senior Manager, IT CloudX at a manufacturing company with 1,001-5,000 employees
    Real User
    Aug 1, 2019
    Cloud Manager enables us to automate scheduling of data synchronization
    Pros and Cons
    • "We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us."
    • "The DR has room for improvement. For example, we now have NetApp in Western Europe and we would like to back up the information to another region. It's impossible. We need to bring up an additional NetApp in that other region and create a Cloud Manager automation to copy the data... I would prefer it to be a more integrated solution like it was in the NetApp solution about a year ago. I would like to see something like AltaVault but in the cloud."

    What is our primary use case?

    We are using it for storing files, to get high-performance access to files. We are also using NetApp for DR. We copy the information to the same system in other regions.

    How has it helped my organization?

    The solution's high-availability features are cost-effective for us because we are able to use the cloud benefits to reduce the cost of DR. For example, if we have it in one region, we can copy the data to another region. They keep it powered off and then they power it on for a few minutes, copy the data, send the data again, and shut it down again. That reduces the costs by approximately 80 percent.

    Similarly, the data protection provided by the solution's disaster recovery technology is cost-effective and simple.

    We're using Cloud Manager to automate some of the management. We use it for bringing the DR environment up and down as well as for scheduling data synchronization between different regions, worldwide. It's almost impossible to do that manually. Compared to an engineer doing it manually, it's about 90 percent faster. That's specifically for this kind of operation. In reality, the automation is enabling such capabilities. It's not actually reducing the time taken. If it didn't exist, we would never do it. That's even better than saving time.

    Overall, NetApp has standardized and certified file services, both on-prem and in the cloud, corporate-wide. In addition, by using the automation, it has provided us cost-effective DR and management. In the cloud it has enabled us to provide tailor-made storage solutions for each of our cloud customers. The storage efficiency has reduced our storage footprint because we are offloading all the data to the storage account. So it has reduced the cost of corporate storage. And the data-tiering has also saved us money.

    What is most valuable?

    What is most valuable is that the system is the same as what we use on-prem. So the guys who are responsible here for managing NetApp feel comfortable with it& and that they have enough knowledge to manage the system in the cloud. We are able to& keep the same standards that we have on-prem in the cloud.

    The usability is& great. We don't have any issues with it.

    We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us.

    What needs improvement?

    The DR has room for improvement. For example, we now have NetApp in Western Europe and we would like to back up the information to another region. It's impossible. We need to bring up an additional NetApp in that other region and create a Cloud Manager automation to copy the data. So we do that once, at night, to another region and then shut down the destination. It's good because it's using Cloud Manager and its automation, but I would prefer it to be a more integrated solution like it was in the NetApp solution about a year ago. I would like to see something like AltaVault but in the cloud.

    For how long have I used the solution?

    We have been using it for about half a year in production; longer when we include the PoC.

    What do I think about the stability of the solution?

    The stability has been great. We haven't had any issues.

    What do I think about the scalability of the solution?

    We still haven't needed to scale up, but I think the scalability is good.

    We are using it for a system which stores files and parts of databases, but the system is used by hundreds of customers. NetApp is not used directly by them, rather through the system. We may plan to increase NetApp according to the usage of the system but we still have no specific plans.

    How are customer service and technical support?

    We are using NetApp engineers and they are great.

    Which solution did I use previously and why did I switch?

    Before NetApp we used a home-grown server in the cloud, a Linux server with a big disk. It was less simple to manage.

    We're also using Avere, a storage solution that was purchased by Microsoft a month or two ago. It's mainly responsible for real-time data synchronization between on-prem and the cloud environment. It's different than NetApp which doesn't provide the kind of synchronization solution that Avere does. It's two-way, real-time data synchronization between the Oracle storage solutions which we have on-prem and the Avere solution that we have in Azure. NetApp does not help with such requirements.

    How was the initial setup?

    The initial setup was very simple. It was quite easy to set up the environment in just one day. We started with a small implementation and then added more and more parts of the solution. We started with just one desktop and then added additional ones and then added tiering.

    It required a small number of staff members. That's all we needed because it was pretty simple. We did a few sessions online and one or two onsite, for the entire solution. For our specific case it requires almost no maintenance. It only requires management to expand the disk capacity or perform the management operations, per-request. Generally we wouldn't require an increase to our storage team to manage the solution.

    What about the implementation team?

    We used a NetApp engineer to help us.

    What's my experience with pricing, setup cost, and licensing?

    In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer. The DR environment is billed by the hour and paid to Azure directly and NetApp is paid on a yearly license.

    Which other solutions did I evaluate?

    We checked Dell EMC and HPE but we chose NetApp. The Storage team made the decision. One of the main reasons they chose NetApp was the existence of NetApp on-prem and the knowledge of it the team had. We are familiar with NetApp and the products are good, so we decided to extend the success to the cloud as well.

    What other advice do I have?

    Implement it. Do not think about it. It's very simple and very useful.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Sr. Manager at a tech vendor with 10,001+ employees
    Real User
    Jul 11, 2019
    Snapshots, performance, and availability are all key features for our SaaS environment
    Pros and Cons
    • "The FlexClones make all the management easier for us."
    • "NetApp's XCP Migration Tool... was pretty awesome. It replicated the data faster than any other tool that I've seen. That was a big help."
    • "The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that..."

    What is our primary use case?

    Our primary usage is as a repository for the application servers. It's mostly for NFS, with very good replication options and backup features. There are also tools that we need to put there and replicate between our on-prem and AWS locations.

    How has it helped my organization?

    We tried to use EFS, for example, but one of the cons of EFS was that the performance was degraded once we had a lot of files and very large storage. It took it a while to handle everything. Also, backing up was harder and we needed a third-party. With NetApp it's much easier. Performance is very good and there was no need to change our environments, our speeds, or our automation because we have NetApps on-prem as well. When you have 100,000 files on smaller volumes, or you have bigger volumes with millions of files, it's almost impossible to work with EFS. With NetApp we didn't even feel it. It's all flowing really well.

    What is most valuable?

    The snapshot ability we're using is very good, SnapMirror. For example, we have a vault account and we can SnapMirror our volumes to that vault account. It has a NetApp that sits on it as three buckets and acts as our offset backups.

    The FlexClones make all the management easier for us.

    What needs improvement?

    They're making the right improvements right now. The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that as well. That's a good advantage.

    For how long have I used the solution?

    We've been using it for two years already.

    What do I think about the stability of the solution?

    The stability has been very good. The only time that it was down was because someone took the machine down. That was in the beginning and then we fixed the permissions. But it wasn't an issue on NetApp's end that caused the system to go down.

    What do I think about the scalability of the solution?

    Both performance and scalability are really good. We started with a small system but have grown really fast. We needed to change the type of system and the license. We were able to do that online with no issues. Doing so, and going with the bigger type of system, also gives us better performance. 

    So if you need more performance, you can always change the type of system. Working with NetApp, they provide us with a consultant, if needed, to determine what the best type of system is for our use case, based on the performance that we need. They're flexible.

    We're growing all the time. We have several sites already and we're adding more sites when needed. We are keeping the on-prem as well because it doesn't always make sense to move to the cloud. It depends on budget, the CapEx and OpEx. But we are growing.

    How are customer service and technical support?

    The support has been great. Every time we've had a question or something that we didn't know how to do, a setup issue, they have helped us. There was one time that we set up a new one on a new version and there was a small bug that was fixed really fast. It wasn't within how the system functions, it was a bug in the deployment part. They helped us really quickly and we were able to manage that as well.

    Which solution did I use previously and why did I switch?

    There was a lot of downtime with our previous solution. Also, the performance wasn't what it should be. Any update that we did required downtime, and there were quite a lot of updates because there were a lot of bugs. That's where Cloud Volumes ONTAP is very good because they're using the same software as in their devices. There are no special needs or special bugs. They're using a very mature a solution.

    How was the initial setup?

    The initial one we set up was more complex until we understood the parts. There is a manager that is doing everything for you, but you need to know which IP, what are the prerequisites, etc. It took a while to understand that. But once we did the first one, it became very easy to deploy. My team can now do it in one or two hours, with all the integration that we need.

    In terms of an implementation strategy, we get the requirements from the business. Whenever we need a new environment, for example, my team sets it up really fast. We can set all the configuration like any other systems we have: with our monitoring tools, the backup, snapshots; everything the same way. It's easy to manage and replicate things to look the same.

    Migration was pretty easy. We could use SnapMirror or we could use NetApp's XCP Migration Tool. That was pretty awesome. It replicated the data faster than any other tool that I've seen. That was a big help.

    For deployment, there are two guys from my team who work together. Of course, we have a network guy setting up all the network stuff, and there's the cloud team that is doing that part of the configuration. Once we have all the prerequisites, they can set it up really fast.

    For maintenance, it requires less than one person. We have a small group, about eight people for 150 systems, which manages systems worldwide, not just on the cloud but also on-prem. It's part of managed systems and it's being managed with the management tools. We don't see that as something where we need to add more people if we add another system.

    What about the implementation team?

    We used a third-party, mostly for the cloud itself, for the VPC configuration, the environment-related stuff that my company uses. But we did not use one for NetApp itself.

    What was our ROI?

    Since we're a SaaS business, we need to have stable environments for our customers. We can't have downtime every week or so. Stability is very important for us, as well as a guarantee that data is being backed up. If someone, even by mistake, deletes something, there is a way to recover it. Stability, availability, performance, all these kinds of things, mean we're eventually getting more customers and more satisfied customers.

    What's my experience with pricing, setup cost, and licensing?

    We've been working with NetApp on pricing. They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair.

    In addition to the licensing fees, you're paying Amazon for your usage, the instances, the storage. It's using EBS drives or S3 buckets. So there are all the Amazon fees that you usually have. But overall, we compared the price we have with NetApp and the price for going with DFS and there was a difference, but it was worth the performance, stability, and to have the capabilities NetApp has for doing backups. All these features are covered.

    What other advice do I have?

    It's NetApp. It's what we know. Our NetApp on-prem has been really good, so we continue to maintain that.

    There is a 30-day trial that you can use to get a feel for it. You can work with NetApp in case you have questions in deploying it. They're helpful with that. If you're planning big, to deploy in several sites or a few systems, and you have plans for the future, you can always talk with NetApp and work on getting the right price for you and what makes sense. It depends on your growth and how big your footprint is. They will help you, of course. 

    I would rate it between nine and ten out of ten. I don't have any complaints. Maybe it could be cheaper but as for how it functions, it's really doing what it needs to do.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    PeerSpot user
    Project Development Coordinator at a logistics company with 51-200 employees
    Real User
    Top 20Leaderboard
    Feb 21, 2019
    One of the features of this tool is the ease of use

    What is our primary use case?

    The tool integrates very well the contents that are deployed there. Each aspect is well structured and responsibly what allows it to advance and achieve success. 

    How has it helped my organization?

    This tool allows working with clean and safe servers. We made a complement and therefore we made progress in optimizing each launch platform in a matter of days.

    What is most valuable?

    One of the features of this tool is the ease of use, in addition to the control access and the dynamics with which it is structured.

    What needs improvement?

    It does not have tutorials in languages such as French, German, Spanish. Adding these options would improve the support service of NetApp Cloud Volumes ONTAP.

    For how long have I used the solution?

    Less than one year.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp Cloud Volumes ONTAP Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free NetApp Cloud Volumes ONTAP Report and get advice and tips from experienced pros sharing their opinions.